Cox & Kings Reviews - www.coxandkings.com

★★☆☆☆
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★★☆☆☆

“My experience with Cox and Kings: A nightmare ”

Written on: 20/10/2010

My experience with Cox and Kings: A nightmare

We planned, a tour for USA in the month of May. I approached Cox and Kings a reputed travel agency.

I booked for the coast to coast tour with their agent located in Thane. The company is well establisehd and operating for many years, hence I did not feel the necessity to check with the other tour operators. I made the bookings well in advance(2 months). The tour was scheduled for 22nd May. I visited the agent 3-4 times for making payments and… Read Full Review

Coxandkings's Comment

Written on: 07/01/2011

We appreciate your review.If you would like to get back to us regarding the same or anything else, do send us the following details on communication.corp@coxandkings.com.
<br/>
<br/>1. Mobile no.
<br/>
<br/>2. Travel Package name and booking reference no
<br/>
<br/>3. Date of departure
<br/>
<br/>4. Reason for Complain
<br/>
<br/>5. Date of Purchase of Package.

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★★☆☆☆

“Company is not well managed in INDIA on ticketing and...”

Written on: 25/05/2010 by rajesh v (1 review written)

Company is not well managed in INDIA on ticketing and franchising support but has a good brand name.
But the tour is managed well abroad especially in Europe.
They really need to revamp the shortcomings on doing a good service to customers in INDIA to travel abroad.
You are almost blackmailed either saying you may not get ticket,airliner is not concfirming what we can do etc.Some times you are forced to pay extra amount.
V.Rajesh… Read Full Review

Coxandkings's Response to rajesh v's Review

Written on: 07/01/2011

Dear Mr. Rajesh v,
<br/>
<br/>We thank you for your feedback.If there is anything else that you would like to discuss with us, do revert back to us at communication.corp@coxandkings.com with the following details:-
<br/>1. Mobile No.
<br/>2. Reason for Complaint
<br/>2. Suggestions
<br/>

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Coxandkings's Response to rajesh v's Review

Written on: 21/01/2013

Dear Customer,

We would like to take a look into the matter immediately.
Can you please email us your contact no to communication.corp@coxandkings.com?

--Team Cox & Kings India

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★☆☆☆☆

“I had booked for the Euro Tour Program through Cox and...”

Written on: 29/04/2010 by nahda80 (1 review written)

I had booked for the Euro Tour Program through Cox and Kings on 21.1.10. and had paid Rs.18000/- as an advance through Cheque. After booking, I developed sudden back pain and I underwent tests and my doctor has advised complete rest for at least six months. Hence I had no choice but to cancel the program and I request them to reimburse the 18000/- which I paid as an advance.
This request was made with in two weeks,since I had made the advance payment.
But to my horror, they did not bother to… Read Full Review

Coxandkings's Response to nahda80's Review

Written on: 21/01/2013

Dear Customer,

We would like to take a look into the matter immediately.
Can you please email us your contact no to communication.corp@coxandkings.com?

--Team Cox & Kings India

Reply to this comment

Coxandkings's Response to nahda80's Review

Written on: 21/01/2013

Dear Customer,

We would like to take a look into the matter immediately.
Can you please email us your contact no to communication.corp@coxandkings.com?

--Team Cox & Kings India

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★☆☆☆☆

“ wanted to book an international flight ticket from...”

Written on: 02/03/2010

wanted to book an international flight ticket from Mumbai to Japan. While browsing through the internet I came across the website of this company Cox & Kings. So I called the number from their website. A customer rep picked up and when I told her I needed to book a ticket she asked me my location. When I told her Mumbai she gave me a Mumbai office number. Then I called this number and the lady speaking with lot of attitude told me that I called a wrong department number I should call a… Read Full Review

Coxandkings's Comment

Written on: 07/01/2011

We appreciate your feedback.If you would like to get back to us regarding any other issue that you would like to discuss,kindly do so at communication.corp@coxandkings.com with the following details:-
<br/>
<br/>1. Mobile no.
<br/>
<br/>2. Reason for Complain.
<br/>
<br/>3. Suggestions.

Reply to this comment

Abhishek255's Comment

Written on: 07/05/2013

Most of the time when I call their Kolkata office...the security guard picks the phone and he has no information...except that everyone is busy.

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★☆☆☆☆

“We recently returned from a Cox & Kings Princly...”

Written on: 04/11/2008

We recently returned from a Cox & Kings Princly Heritage tour of India. This involved a 10 day tour starting in Delhi and taking in Agra, Jaipur, Jodphur, and Udaipur amongst other destinations. It quickly became apparent that at the end of each city tour the guide takes you to a local traditional craft retail store where the local goods from that region can be bought. We were assured by each C&K representative that the retail stores are backed by the government cottage industry scheme and… Read Full Review

Coxandkings's Comment

Written on: 21/01/2013

Dear Customer,

We would like to take a look into the matter immediately.
Can you please email us your contact no to communication.corp@coxandkings.com?

--Team Cox & Kings India

Reply to this comment
Report this review Read 1 Comment
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