Written on: 11/06/2012
Dear All , We Traveled to Germany on 7th of may 2012 to attend a Printing Related Exhibition called DRUPA which is held once in four years was an important event for any printer across the Globe. As I said u for this important event our association KOPA (Karnataka offset printers association) wanted to organize this trip for the benefit of its fellow members and selected ''Cox and Kings'' as the official Travel agent for ''KOPA'' on February for which we all had paid… Read Full Review
Written on: 09/06/2012
The Singapore trip planned by Cox & kings turned out to be a total nightmare for us. First of all we were given the Itinerary & the passport & visa few hours prior to our travel We arrive in the morning at 7:30 am in Singapore who has been greeted by a rude driver & the he presents us with a totally different itinerary than what was given to us in Bangalore. When we ask him why this has been changed in the last minute he informs us that this is what he was asked to do & We can contact the… Read Full Review
Written on: 08/06/2012
never go with this people anywhere in world. Hotel in paris had no water for bath and flush. Restaurant were dirty,overcrowded and serving indian food which even dogs may not eat.Tour gide were not giving any proper information and they were only intersted in finishing a day as fast as possible. On a day of departure all were thrown geneva airport at 8am, while most of them had flight at 3pm,to save travel cost… Read Full Review
Written on: 07/06/2012 by vikashdoshi (1 review written)
I had choosen Cox and Kings for my Honeymoon... the worst decision in my life... very very bad experience with this company... the first thing was their own exchange rate for payment of EURO which was approx. Rs. 3/per euro more than the market rate i.e. Rs. 6,000/per person, later the sales team cheated and sold a very different product which was very different from the actual execution... i was provided two different itineraries, first at the time of booking and the second on the day of… Read Full Review
Written on: 13/02/2012 by AltonBob (1 review written)
We booked a tour to Thailand, Laos and Cambodia 6 months in advance which used 4/5 star hotels. One week before departure we were told that one hotel was unavailable because it was full and another hotel was substituted in it's place. The substitute… Read Full Review
Written on: 21/11/2011 by TimothyFallowfield (1 review written)
I was recommended Cox & Kings and I have generally only read positives but this weekend I decided to cancel, very late in the day, my trip to Cairo. In hindsight a very good call given the unrest but I was surprised that I incurred a full 100% cost. I travel a great deal and I am forever changing my travel dates and I have never paid a hotel for a booking that I have changed. In fairness I must point out that the C&K Terms and Conditions clearly outline their cancellation policy but I am… Read Full Review
Written on: 14/10/2011 by Kollir (1 review written)
We recently went to Rajastan tour arranged by Cox and Kings - HORRIFYING. COX said it uses min. 3* Hotels, coach either a Volvo or Equivalant. Choice of Hotels was next to Horrifying. E.g. 'Prithvi palace' in Jaisalmar was really located in a slum area. The bus chosen was a 3rd grade A/C coach, the whole bus shaked horribly as soon as it crosses 50mph, so driver has to come down to 20 and start over again, wasted lot of time in long drives. Tour Manager fed us lunch at 3:30PM, even after… Read Full Review
Written on: 18/09/2011 by sumit.dogra (1 review written)
I had booked south-east asia tour through Cox and Kings India. I covered Thailand, Malaysia and Bali. The tour was not well organized by Cox and Kings. In other words, it was dreadful and appalling. Customer service was always lacking in standards. Pre-tour info/briefing was not given. Lot of aspects and inclusions about the tour were not informed to me. During the tour, the sightseeing trips were in disarray. The travel agent did not co-ordinate pick-up times with me for sightseeing. More… Read Full Review
Written on: 21/06/2011
I presented a few of my relatives with the USA tour. It was terrible experience from the start go. the agents didn't have any clue to what was going on. They wouldn't give us the detailed itinerary. would ask to go to the website instead which gave a very vague idea of the tour. Understand that they work with airlines, hotels for deals but this was a week before the the actual tour. They wouldn't tell us the airline name, hotel names. Its as though we were being taken for a ride… Read Full Review
Written on: 31/05/2011
Overpriced for what I asked for. I've traveled the world over and I felt like I was being taken advantage of. I have been requesting to be removed from their email list for over a year now and they keep saying they will but I keep getting their junk… Read Full Review
Written on: 19/05/2011
We booked an extended trip to Egypt with Cox & Kings over the Christmas Holiday period. During our travel to Cairo we were inadvertently delayed. In contacting the emergency contact for C&K she basically told us to get stuffed. They were unwilling to talk to us, to adjust arrangements, or to make any concessions.
Further their local agent in Cairo basically extorted additional funds from us and could provide no invoice or detailed list of what these charges were.
Cox & Kings provided no… Read Full Review
Written on: 03/05/2011
sir we had booked a tour to Mauritius. my name is HARI BHATIA with total member 10. we had booked this tour trough your Kalyan ofice on 10/3/11 and paid rs 75000/= advance tour from 16th may to 22nd may there after we paid full foreign currency US$ 5255 TO MY UTTER SURPRISED since last 7 days iam regularly following to take my balance amount and give my confirmed air ticket and sofitel hotel voucher NIraj one of your OFFICIAL called me and admitted his mistake and demanded… Read Full Review
Written on: 09/04/2011
We recently returned from a Cox and Kings private tour of South Africa and Zambia. Everything went very smoothly and and everything that we requested was provided. The staff was wonderful; they were always on time for our transfers and the vehicles were very comfortable. I highly recommend Cox and Kings and will use them again… Read Full Review
Written on: 17/03/2011
Cox and Kings cleverly market themselves as being a centuries-established and rather pukkah, traditional British company. But, in essence, they are a glorified travel agent who organise tours from their central office, and pass on the actual running of those tours to secondary agents, who are located in their trip destinations.
Our trip to South America was so-so, but there was NO Cox and Kings representative anywhere. In Peru, Argentina, and Brazil, we were solely in the hands of travel… Read Full Review
Written on: 03/02/2011 by riasharma (1 review written)
I am boarding a flight to Turkey via Cox & Kings which is a very well known Travel Company. They have a very good and acknowledgeable service as this is the third time I've booked my tickets with them. You can also try this travel company and trust me they won't give you a chance to complain about anything. So anyone else heading for a holiday?… Read Full Review
Written on: 19/01/2011 by jinalshah (1 review written)
Thanks Cox and Kings for a wonderful holiday in Europe! We found everything very satisfactory from the price to the tour itself. Everything went almost exactly as planned and all of our guides and tour-managers did their best to keep us happy and comfortable. All the special requests we had were adequately fulfilled, including my wife's strict diet and our kids felt safe… Read Full Review
Written on: 13/01/2011 by DhruvShah (1 review written)
Just booked a trip online to Europe on the Cox & Kings website. The booking process was easy enough and I got my confirmation through email as well as telephone. They have some some cashback contest going on, so I'm guaranteed to get half my money back for just entering. But I had to pay full price at the time of booking so I hope they send me my money! Come, on Cox & Kings! :)… Read Full Review
Written on: 15/11/2010
I've used Cox and Kings for a their Kashmir - Paradise On Earth tour. It was simply breathtaking. It was me and my whole family. We had gone down last winter and we we there for like 8 days I think.They had organised it for Srinagar, Sonamarg , Gulmarg and some other places. The staff were really nice there and helpful too. The whole pony ride too was fun at Chandanwari(never forget the day :) )… Read Full Review
Written on: 20/10/2010
My experience with Cox and Kings: A nightmare
We planned, a tour for USA in the month of May. I approached Cox and Kings a reputed travel agency.
I booked for the coast to coast tour with their agent located in Thane. The company is well establisehd and operating for many years, hence I did not feel the necessity to check with the other tour operators. I made the bookings well in advance(2 months). The tour was scheduled for 22nd May. I visited the agent 3-4 times for making payments and… Read Full Review
Written on: 25/05/2010 by rajesh v (1 review written)
Company is not well managed in INDIA on ticketing and franchising support but has a good brand name.
But the tour is managed well abroad especially in Europe.
They really need to revamp the shortcomings on doing a good service to customers in INDIA to travel abroad.
You are almost blackmailed either saying you may not get ticket,airliner is not concfirming what we can do etc.Some times you are forced to pay extra amount.
V.Rajesh… Read Full Review
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