Nachdem wir mit dem Transfer nicht zufrieden waren haben wir Resorthoppa kontaktiert und hier sehr schnelle Hilfe durch Herrn Nürmberger bekommen. Für die entstandenen Unannehmlichkeiten haben wir einen sehr guten Ausgleich bekommen. Die Reaktion auf unsere Beschwerde war sehr gut und wir würden jederzeit wieder einen Transfer hier buchen. Zumal dies unsere erste schlechte Erfahrung war, vorherige Transfers haben immer bestens funktioniert und wir waren immer sehr zufrieden. Vielen Dank! Werde sie gerne auch weiterhin weiter empfehlen!

After a horror trip- very nice an quick helping hands from Mr. Swen Nürnberger. Our Shuttle didn't wait for us at the Mallorca airport. We had 5 little kids with us and it was 1:30 am . So we had to take the taxi by our own and each Taxi cost 91 €. After our holiday I gt in contact with the Mr. Swen Nürnberger. He solved very fast our problems. Thanks for that.

The driver was missing at the travel back to the airport. I contacted the Hoppa Company and i got my money back. Contact at the telefon service: Swen Nürnberger

Pickup at the airport no problem ,cannot say the same for return journey back to the airport no taxi turned up. We ended up paying for a local taxi to take us,having said this resort hoppa dealt with this problem very quickly making sure we got a full refund i have never had this problems with resort hoppa before this, i will book with them again

Arrived at Rome airport to find no one where they should have been. Helped by another young lady who took as to a check in desk no where near they told us to be. Then told our shuttle was fulll and we had to wait 2 1/2 hours for the next one. Not given any reason why - the guy was it interested at all. We ended up paying for a cab to our hotel and I will be writing a full letter of complaint.... Let's hope there arrive for our return trip to the airport...

We booked A2B to take us from our hotel in the main shopping area of Berlin to Schonefeld Airport. The transfer was paid for in advance. We were told to be ready 15 minutes before the collection time. 10 minutes after the collection time the driver still had not arrived. I phoned the emergency contact number and was told after a further 10 minute wait that they could not find the driver! The last thing you want in rush hour is for your taxi to be late and then have to get another taxi. I am now trying to get a refund for the second taxi fare paid.

needed to change our transfer time to come home, and I'd only checked the times the night before. Messaged via Facebook, and Corne had things sorted in a matter of minutes for us. Very satisfied. Also has no issues on the way coming to the resort. Would use again

two hours waiting to leave on a coach..no information no explanation given...DONT RISK IT

Booked through Sunmasters return Las Palmas to hotel. Driver said couldn't drive down the road as coaches not allowed. LIE. we saw loads of coaches going back and forth. We had an elderly lady in our party in the heat with our cases and we had to walk. Driver just couldn't be bothered. NEVER AGAIN.

Fantastic service from Customer Care after my boyfriend and I caused them so much hassle chopping and changing our booking times and locations. Highly recommended! Quality service delivery!

I would never use this company again they were a complete nightmare Airport to hotel transfer to start with was terrible, had to wait for about 30 mins in the airport until a small crowd of people had gathered then took us all out to a coach and piled us on till the coach was full then those that didn't get on had to wait until the next coach was available, Our transfer itself went round every other resort in Tenerife before dropping us of last only after the driver drove by our hotel to another 2 drop offs before doubling back to let us of, when I advised him he had driven past our hotel he only stated it wasn't on my list, Form getting on the coach to getting to the hotel was just shy of 2 hours, Return trip to the airport now...... We got picked up round about on time as stated on our details then left to the neighbouring hotel for a pick up as well, then the coach went back to the hotel we had just been picked up from!!!!!!!!!!! And then back to the neighbouring hotel for another pick up there!!!!!!!! WTF?????? Was more or less my thinking 4 separate pick ups from the same 2 hotels and we had only just started, further long waits at other hotels 10 mins at one where we think the driver went in for a cups he was that long chasing down his pick ups, Driver also took a phone call on route to pick up additional passengers and from his reaction he knew we would be late to. The airport for some flights and their 2 hour before flight check ins Scenic route round all the areas before eventually heading to the airport Do not use this firm as stated by a lot of other reviews I whole heartedly agree with them all

We used A2bTransfers last month in Rome, as proposed by Broadway Travel / Travel Interaction. They collected us (4 adults) at the airport to hotel albeit the minibus was a bit tatty, dirty. When we were due to be collected from hotel to airport they didn't turn up although we checked the pick up time on their website the previous evening. The hotel managed to contact them and the vehicle had a problem apparently. No contact to let us know even though they had all our details. The hotel was great and managed to get us a taxi in double quick time and we were lucky to not miss our flights! Have taken it up with Broadway Travel for refund of half the £140 but still waiting. I would say - DO NOT USE !! The price, by the way, was double the hotel taxi price.

We had A2B transfer as part of our package holiday to Malta, (NEVER AGAIN)on arrival we had to wait for nearly an Hour for the driver. when it came for pick-up we were told 8.30am for the flight at 10.50am when they did not arrive by 8.50 the hotel phoned and were told they we stuck in traffic but would be with us very soon,when at 9.20 they had not arrived the hotel phoned again and were told the same, we had to get a taxi and just made our flight.

Our departure flight time changed. I contacted them by e-mail before we left for our holiday and they accepted by request, however the pick-up time from resort wasn't changed on the amended booking. On arrival at airport I tried to change it but was told to contact the company 2 days before departure and it would be no problem. I telephoned ten times (even the emergency number) and no reply. Needless to say the taxi did not turn up to collect us and we had to pay for another taxi. It would have been so much easier to get a taxi at the airport and CHEAPER !!

Booked AtoB for private transfer at least six moths in advance They simply did not turn up When phoned they said they did not do this run Left us completely in the lurch with only a short time to get our flight Never never again will I book wth A2B Disgusting service and most unhelpful

I booked a transfer from Airport hotel in Miami Airport (there is only one hotel in the airport as to reach Fort Lauderdale cruise port. Pick up time was supposed to be at 10.00 am to give me plenty time to reach the cruise port and check in for a cruise. At 11.00 no car showed up so I spent another 15 minutes with the hotel trying to contact them. When they finally answered the operator says I was not there : the hotel clerk confirmed I was there and no one had showed up. They said, wait 15 minutes a car is coming: at 11.30 I was still there ! no car came and had to climb my way to first floor with two suitcases to reach taxis and wait my turn in line! I WAS LUCKY that I did not miss the ship but only because embarcation was still open. Never again. a lot of advertising and it is all rubbish!!!! reliable? Resorthoppa my foot !!