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Written on: 19/03/2010
Perfect service, i ordered the wrong ones initially, called them up and the friendly staff let me know everything i needed to do to swap them for the ones i wanted. Would definitely recommend www.metsuki.co.uk for future frame purchases… Read Full Review
Written on: 11/03/2010
Excellent value for money. Whilst the frames were not in stock anywhere on the highstreet Metsuki were able to get them (and get them made up) well before my local optician could!
They kept me well informed of how they were progressing and the quality of the products was as good as any high street glasses that I have bought.
I have recommended them to friends and family and they can be visited at www.metsuki.co.uk.
Make sure you know the make and model of glasses that you want and have all… Read Full Review
Written on: 11/03/2010
I have purchased twice from Metsuki and both times have been very impressed with the quality of service and attention to detail. The online form to complete the prescription is easy to use and the range of frames is larger than I have found elsewhere.
An added bonus is the Try Before You Buy offer, whereby customers can pick the frames they like and have them sent to their home for appraisal before making what is, to be fair, an important decision on the style and colour of something you wear… Read Full Review
Written on: 24/02/2010
Excellent service and prompt responses to orders and queries. Have used them several times with no problems and would definitely recommend… Read Full Review
Written on: 24/02/2010
Metsuki glasses direct is very impressive. They respond quickly and efficiently to queries and dispatch glasses in good time. They keep you informed by text as to what is happening with the process of your order.
I have to say I will be placing another order with them and will highly recommend them in the near future. Fantastic experience and great service you can be assured of! They should be proud!!… Read Full Review
Written on: 23/02/2010
Bought a pair of Rayban titanium frames and 1.74 Crizal Alize+SG lenses which are excellent clarity and very thin.
From order to delivery was 10 days.
Very pleased with the result and the service was efficient… Read Full Review
Written on: 16/02/2010
I have bought two pairs of glasses from Metsuki, I am very happy with customer services, communication, prices and the wide range of choices Metsuki has to offer. Recommend to everyone… Read Full Review
Written on: 16/02/2010 by cdedman001 (1 review written)
The Metsuki website was clear and easy to use, I chose the site based on other online reviews. There was a huge choice of frames and lens options. The service was professional and impressively fast from order submission to delivery.
My frames and lenses are of the same quality you would expect from major high street shops.
The after sales service has been top class.
Overall my Metsuki experience has been faultless, I would recommend Metsuki to friends and will be returning in the… Read Full Review
Written on: 16/02/2010
I recently placed an order to Metsuki and I found the whole experience to be outstanding in every way. I've bought a pair of glasses (Order Number: 6761) with astigmatism in both eyes and myopia.
From placing the order to receiving, it was just a matter of days. All personnel of the Metsuki shown high level of professionalism and I believe Metsuki (www.metsuki.co.uk) is far superior of every e-shop I have found.
… Read Full Review
Written on: 15/02/2010
Thorough professional and fast. Metsuki.com kept me informed with progress updates from commission to dispatch.
I have sometimes found that online firms will lure you in with cheap "basic" deals and then charge much higher fees for extras - making their money back on the extras (like certain low cost airlines). NOT THIS COMPANY - The frames, lenses and coatings are very cheap and the quality of work is above standard.
Recommended - courteous, quick, cheap and high quality; what more could you… Read Full Review
Written on: 12/02/2010 by ceblawson (1 review written)
www.metsuki.co.uk is an excellent site selling top quality frames and lenses at unbeatable standards. The website is very easy to use and I quickly found two pairs of glasses. Ordering the glasses was very simple and I was given the reassurance I needed at every stage and subsequent emails back. The glasses arrived very quickly and are exactly what I ordered. This low cost method enables me to have many different frames for many different occasion in many different colours - perfect! These were… Read Full Review
Written on: 12/02/2010
I ordered a pair of glasses with www.metsuki.co.uk, using their decicated try before you buy service. Overall their service was very quick and I found their support which I contacted by phone and email to be very efficient. I had tried the frames on in the optician before ordering them from metsuki.co.uk, but as they had additional colour options online the fact I could still try them at home, meant I could decide which colour suited me best (Green is not my colour!). I would definately… Read Full Review
Written on: 08/02/2010
Amazing! Really Good Prices-much cheaper than the high street and much less hassle!
They have a huge selection of glasses and sunglasses from all the well known brands. I bought a pair of Ray Ban Wayfarers (for a very good price) and they were delivered to me very promptly and in excellent condition, along with the case and cleaning cloth.
The only difficult thing was choosing which style to get as they had so many different colours and designs! A much larger selection than any of the shops… Read Full Review
Written on: 30/01/2010
This company is great! Offers excellent value for money - much cheaper than the high street with the same excellent quality. They are very helpful and communicate at every stage of the process. Would highly recommend this company to anyone!! They have made buying glasses far more affordable!… Read Full Review
Written on: 09/01/2010
Much cheaper than the high street. Customer service, by phone and email, was friendly and efficient. Delivery was fast.
I'll definitively use it again… Read Full Review
Written on: 15/12/2009 by RedOnRed (13 reviews written)
I recently placed my first order with Metsuki and found the whole experience to be outstanding in every way.
I've bought two pairs of glasses previously from high street chains and on every level Metsuki are far superior. From placing the order to receiving it was just a matter of days, which, needless to say, is far better then the three weeks it took D&A.
They have a great range at low prices and offer a very useful "try before you buy service." The whole service is unparalleled in my… Read Full Review
Written on: 11/12/2009
This is my second order from Metsuki. Very efficient process and helpful staff to answer questions. The website is easy to navigate and the order process made simple. Excellent value for money… Read Full Review
Written on: 11/12/2009
Swift, prompt and cheap. Great if your child breaks your frames but the lenses are undamaged!!! Order 6364… Read Full Review
Written on: 08/12/2009
Great glasses website - I used www.metsuki.co.uk to buy 2 pairs of Jai Kudo frames (I didn't order lenses) and found them really good. At first I ordered one pair which was about 40% of the cost in my optician's store. A couple of days later I went on to the website to check my order status and saw that there was an offer to get a 2nd pair of frames half price. I rang the contact number (I thought it might be quicker) and I was told that it would not be a problem to cancel my orginial order and… Read Full Review
Written on: 01/12/2009
I am currently working in Shanghai and a while ago I lost my pair or Prada glasses which I bought in Hong Kong. Since then I went high and low to look for the exact same pair but did not have much luck either in Shanghai or Hong Kong. I then went online and found Metsuki and compared the price - it came out cheaper than the time I bought in HK, inclusive of all postage involved. And at that time, Metsuki was the only place on earth I know of who still carry that pair of glasses.
Since Metsuki… Read Full Review
As rated by our community of reviewers
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Written by drewpatsn
" Spectacles were not packaged properly and slight lens scratching. " Read More