Virgin Trains Reviews

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★★★☆☆
2.6 / 5
44% of users recommend this
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★★☆☆☆

“ Virgin Trains customer services department is the...”

Written on: 14/09/2009

Virgin Trains customer services department is the worst I have experienced yet. Rude and missinformed. I would not travel with them again if I didn't have to… Read Full Review

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★★★★☆

“The Virgin Trains Pendilino service is fast and...”

Written on: 01/04/2009 by nintendonut (1 review written)

The Virgin Trains Pendilino service is fast and usually on time. I get this service often and nine times out of ten it has arrived on or before time. To be fair the only time it was late there was a flood on the line so I can't blame them for an 'act of god'.

These trains are faster than the old virgin trains because they lean into corners. This is a bit disconcerting at first as the horizon disappears out of the window.

One thing that does irritate me in that they never seem to have hot… Read Full Review

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★★★★☆

“Very pleased with the service and quality / refinement...”

Written on: 15/11/2008

Very pleased with the service and quality / refinement of the train and staff, would certainly travel the Virgin train way again… Read Full Review

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