written by nessieann on 10/03/2017
I ordered personalised wedding favours and hoped, as stated on this company's website, that I would receive them within 14 working days. I placed my order on the 4th February 2017 and I still haven't received my items even though my money has been taken. I rang this company on the 23rd February but was advised that nobody was available and I would receive a return phone call. This did not happen. I did, however, receive an email from their customer services department and was informed that my order was processing and would be despatched, and I quote: "Next Friday after arrival from our printers." By my calculations, this means my items should have been sent out by Friday 3rd March. However, today is the Friday the 10th and I still haven't received my order. In fact, the online status still says 'awaiting fulfilment.' I believe I have given this company more than enough time to deliver the goods that I have already paid for. I have emailed them again today and shall await their response. In short, I would not recommend this company to anybody.
written by tnWebster1971 on 30/06/2014
After reading all the bad reviews about this company and how people didn't receive there orders I was quite concerned. After waiting 3 weeks mine have arrived and I'm very pleased
written by on 27/09/2013
We had been disappointed with our favours not arriving from a different Company with only 6 days left to the Wedding, however we ordered from yourself and our items came in 3 days which was fab. We were very pleased with them.
written by on 27/09/2013
I ordered a number of different favours for my beach wedding, all arrived in great conditon and quicker than expected. Thank you
written by on 25/09/2013
This site have lovely, unique wedding products at reasonable prices. The ordering process is simple and user-friendly and the delivery is really prompt. I would certainly recommend the site and would definitely buy from them again for a wedding or other event.
written by on 09/08/2013
Great site and easy to find your way around,order duly arrived on time and in good order.
Written on: 03/09/2013
lucky you! I hvae been waiting a month for mine and get married in 5 days and cant speak to anyone as noone answers or replies to my emails. Basically stolen £200 from me!
Written on: 09/01/2014
SAME HERE , HOW DID YOU GET ON?
let me know please
written by on 09/08/2013
I have ordered and recieved my favours from a wedding less ordinary. The service has been fantastic and I wouldn't hesitate to recommend them to any bride or groom. The selection is fantastic and plenty of ideas. The only thing I didn't like was the fact that I couldn't order less than 12 of the vodka miniatures when I needed only another 4 but that could have been out of their control.
written by CatB27 on 21/07/2013
great site! enjoyed browsing throughout our whole wedding planning :) each time I bought from here found exactly what I was looking for straight away that I just couldn’t find anywhere else. Theres just an amazing choice, checkout is simple to use and so pleased with all the little favors and our bridesmaid , flower girls presents. Very helpful service & everything was quick to arrive, a big help. I have recommended to friends. Thanks! x
written by MagsR on 18/06/2013
I am delighted with the Pine Cone Design candles and Ivory Damask Gift Box candles which I ordered from A Wedding Less Ordinary. They are a talking point 'favour' to give to guests at our golden Wedding get-together soon. Perfect! The service was good and I was kept informed of the tracking of my parcel, which, through circumstances out of their control, was a little delayed. I hope they do as well as they deserve to!
written by on 18/05/2013
We have used this site a few times and have always been happy with delivery and service. Beautiful selection and choice! I have recommended to our friends getting married in August. Thanks!
written by on 15/03/2013
I love this website. So easy to use and so many wonderful ideas. Received our flower girl’s gifts in 3 days. Hugely impressed xx
written by on 20/12/2012
We bought small sweetie jars with both our names and wedding day and we filled them with strawberry pip sweeties. They looked great next to everyones name setting and went over really well with all our guests – there was not one left after! I had emailed a few questions about the jars as I really wanted to make sure the colours were right and all were answered quickly. The delivery was a couple of weeks but this was because we customised ours. It all arrived packaged well. Overall really happy with everything and will recommend!
written by on 12/12/2012
A great site, really easy to use and lots of lovely gifts. Quick delivery and beautiful looking favours. Will use again and have recommended to friends getting married next july too!
written by on 08/12/2012
Our wedding has now passed, we bought our guests mini personalised candles from a wedding less ordinary, they looked really good, really great quality. There was not one guest that didn’t compliment us on them! overall really pleased with the delivery and service. Will be definitely recommending. Thank you.
written by on 02/12/2012
Found everything I was looking for and then some (according to h2b). Super quick and packaged well. All the candles and tankards look perfect.
written by on 28/11/2012
Really spoilt for choice for wedding favours here, really lovely to look over at a lunchtime. Our favours came quickly, only a few days and look spectacular!!! You really have some great things, many thanks. Will be back for more in the new year!!!
written by vick_n_ben on 27/11/2012
Easy to use website, great and novel ideas that I wouldn’t even have thought of for our wedding if I hadn’t come across this site. Delivery was fast and free which is always appreciated when I buy anything online. Super price and quality. Used before and will again, very pleased with everything.
written by on 16/11/2012
We bought the sandalwood fans as a little 'giveaway' for our guests as we got married in Greece. The fans more than served their purpose, kept everybody cool and looked really great. The sandalwood has such a gorgeous scent to it as well. They were really good value and came within a couple of days. We wanted something light to pack in our cases so these worked out perfectly. Thank you, will happily recommend to friends getting married next summer.
written by on 06/11/2012
This is a brilliant website. I've ordered several times throughout our wedding planning and have always been delighted. Good value for money, easy to use and delivery is quick. really enjoyed browsing the beautiful ideas over the last year!
written by on 23/10/2012
Love this website, loads of great wedding favour ideas, so unusual. Great value for money and I cannot fault the service. Would thoroughly recommend.
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Weddinglessordinary's Response to nessieann's Review
Written on: 28/03/2017
Hi,
Unfortunately, we have not heard back from you from our emails and the full refund we provided you along with your goods free of charge. Please do contact us if you would like to discuss your order as we would be happy to help as stated in our communications with you.
Your order was estimated to be with you on the Tuesday however as we explained and fully apologised for, your order was delayed. We therefore instead of cancelling your order for full refund, we gave you a full refund and still delivered your order in full 7 days later as a gesture of goodwill.
It is unfortunate you did not take the opportunity to get back to us or our offer of a phone call, however I can confirm both your full refund and your order have been received by you.
As I explained in my email to you, your order was gratefully received and we apologise that you experienced a delay.
Customer Services
A Wedding Less Ordinary