Booking.com Reviews - www.booking.com

★★★★☆
4.3 / 5
9951
87.8% of users recommend this

Summary

You can use Booking.com to browse hotel reviews to help find the best price on hotels for all types of budgets. Have you recently used Booking.com? Let us know how you got on by posting your own review.
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★☆☆☆☆

“it was a rip off”

Written on: 05/05/2015 by Max362 (1 review written)

Booked a room with 2 queen beds,when i get there there was only one bed and there wasnt any room with 2 beds available.terrible… Read Full Review

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★☆☆☆☆

“Booking fake!”

Written on: 04/05/2015

No Commission? "minimum 18% on every reservation" Free cancellation? "never!" - check policy before made reservation! Best Rate Guaranted? " on hotel's web site you'll find the real best rate" … Read Full Review

Debfrenette's Comment

Written on: 04/05/2015

yes now i see after we have been ripped off too. A 30 day cancellation window on a reservation that was booked days ahead? how is that even possible? do not stay at Toro Blanc in Playas Del Coco in Costa Rica unless your vaca is iron clad. you must cancel 30 days in advance!!

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★★★★★

“ Fort William at the Ardinnhe Guest House”

Written on: 04/05/2015 by johnnybach (1 review written)

The Ardinnhe Guest House is a wonderfully clean and welcoming place to spend a break. It offers tea and coffee facilities as well as biscuits. The rooms all(En-Suite)are prepared to a very high standard.It is reflected in their ratings(4*) they have have been granted an extra star for their dedication to their profession. The sheets and the towels are changed at regular intervals. The breakfast is freshly cooked to your liking,a full Scottish ,toast,fresh fruit, yoghurt and best of all… Read Full Review

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★★★★★

“A very pleasant stay at the Al Ain Palace Hotel”

Written on: 03/05/2015 by Sandybot (1 review written)

Chandan. Very helpful. Room was cleaned to a high standard everyday and all stocks of tea, coffee and milk replenished. Room 224 was well situated with a pool view and far enough from the ground floor so the sound from the bar band was a distant thud. Good facilities with a decent gym, sauna and swimming pool. 7 different restaurants to choose from. A great choice at breakfast time with many freshly prepared fruits, nuts, noodles and eggs to order.Frieldly and helpful staff… Read Full Review

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★☆☆☆☆

“Exchange rate display fraudulent”

Written on: 01/05/2015 by Alisonb1960 (1 review written)

I got slapped with huge fees after booking with booking.com Consider the way booking.com discloses the currency in which you'll have to pay (only displayed after hovering over a visually subdued link) and the currency that you selected beforehand in the currency selection menu, which is big and bold on your receipt. Booking.com is intentionally misleading consumers in fraudulent manner here and certainly doesn't deserve your trust!… Read Full Review

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★☆☆☆☆

“The worst site ever”

Written on: 30/04/2015 by Bojana555 (2 reviews written)

On your website say - cancelation free of charge and you charge the whole amount. Shame on you! Liars!… Read Full Review

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★☆☆☆☆

“Booking is the most horrible site ever”

Written on: 30/04/2015 by Bojana555 (2 reviews written)

Booking is the most horrible site. My friend made a reservation but her grandmother died. We were not able to go and we tried to cancel the reservation. Their answer was rude and they charged us the whole amount. I will never ever recommend this site to anybody… Read Full Review

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★★★★★

“perfect”

Written on: 26/04/2015 by Darrent213 (1 review written)

excellent stay. breakfast was excellent. rooms are great, very quite. very nice staff… Read Full Review

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★★★★★

“EXCELLENT WEBSITE FOR BEST DEALS”

Written on: 25/04/2015 by sachacaan (1 review written)

Best prices on the web. Easy to book and free cancellation too… Read Full Review

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★☆☆☆☆

“Bookings.com is the worst company to do business with.”

Written on: 19/04/2015 by SidneyMeier195 (1 review written)

As a hotel owner I have found Bookings.com to be the worst company I have ever used for booking client reservations. Everything about their system is Pro "Booking.com." Their number 1 priority is commissions. They quite often overbook your hotel and their system is full of conflicts. If you have any other choice in making a hotel reservation I would suggest finding an alternative source. You are usually better off going through the hotel directly, because more often you can get a discounted… Read Full Review

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★★★★★

“the rock appartments, hastings”

Written on: 17/04/2015

The rock it rocks! it was an excellent location with the sea view, easily to access- on the main road, it has all the facilities around. This property gives you the chance to have a wonderful stay. It's all newly refurbished, kitchen available, living area with flat screen TV, an amazing roof terrace where you can enjoy the evening. Three large bedrooms, two bathrooms, parking available. The water front lies before your eyes and there are restaurants near by. You can walk along the shore and… Read Full Review

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★☆☆☆☆

“be aware”

Written on: 16/04/2015

Be aware when even browsing booking.com I browsed for an apartment then tried to book but there was an error due to this I made other arrangements approximately 3days later as nothing came through via e mail I am now being harassed by booking.com to pay £120 for an apartment I did not book let alone get any confirmation for I'm currently seeking legal advice… Read Full Review

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★★★★★

“wonderful and friendly staff”

Written on: 16/04/2015 by Zaynev153 (1 review written)

Love davitts in Kenmare a fabulous place to stay right in town, I think most rooms are to the back so no noise at best very little. Breakfast lovely. Rooms super clean and welcoming only towels very hard. And the staff are super friendly lovely smiles and conversation to hand. A great team, looking forward to our next stay… Read Full Review

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★★★★☆

“Easy to use”

Written on: 13/04/2015 by Ambroziah (7 reviews written)

Easy to use site with competitive prices. What I particularly like about Booking.com is they give you all the details about the hotel, whats in the room, whats included and most of all the price you will pay. They also offer, on some deals, a free cancellation which can be helpful. Will always check booking.com before anywhere else… Read Full Review

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★★★★★

“Easy and jargon free”

Written on: 13/04/2015 by AJSRose (1 review written)

I have just recently booked 3 guests houses for my road trip in August. I happened upon Booking.com by chance but so glad I did. I couldn't quite believe how easy it was to book the guest house and how quick it was. They showed a variety of photos for me to get an idea of the place. The text was helpful with the subject matter in the same place for each guest house. For example, it mentioned car parking and whether it was free or not and if not free, where there was parking nearby. Very happy… Read Full Review

Ajsrose's Response to AJSRose's Review

Written on: 13/04/2015

That said, I have just phoned the Edwardian Hotel in Blackpool and they don't seem to be there!! I hope they are still open. However, I have phoned the hotel in Oban and they have got my booking, which is reassuring. I have left a voicemail message for the other one and hope they get back to me. As it is all computerised, it is always a good thing to actually speak to a real person to make sure it has not had a computer glitch or that the hotels are still open!!

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Ajsrose's Response to AJSRose's Review

Written on: 13/04/2015

Yay!! All booked. Very pleased now.

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★★☆☆☆

“Booking.com offering unavailable hotel rooms”

Written on: 12/04/2015 by Holden258 (1 review written)

I have been disapointed by booking.com for the second time in the same way...book a room through them...confirmation is sent...recieve email a few days later from hotel saying the room was not available at time of booking. Searching online is tedious enough without having to go back and do it again because booking.com have an inability to communicate with their hotels… Read Full Review

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★★★★★

“Best”

Written on: 10/04/2015 by AugustTimmons291 (1 review written)

Amazing. Will definitely be coming back… Read Full Review

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★★★★★

“Outstanding Hotel in Historic Western Town”

Written on: 09/04/2015 by KrystalTurner476 (1 review written)

The Ryan hotel in historic Wallace Idaho is a great place for a quaint and quiet stay in a wonderful small western town! The rooms were reasonably priced, comfort worthy of a five star hotel, and ambiance to die for! I loved it. Cannot wait to return for a more lengthy visit in the future… Read Full Review

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★★☆☆☆

“not as good as it used to be”

Written on: 08/04/2015 by HaroldNewman29 (1 review written)

I don't know if the website has changed or if we find better service somewhere else, but it used to be a great place to book a hotel. Now in the last year and a half, i have booked a hotel where the pictures were from 20 years ago because no one checked it, another hotel with hidden fees which were not specified on the site, and a last one for which the customer service was not even nice nor helpful, when my flight got delayed for 5 hours and i had no way of contacting the hotel as there was no… Read Full Review

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★☆☆☆☆

“Worst experience ever!”

Written on: 02/04/2015 by MaeveRice280 (1 review written)

I booked the fritz hotel for my vacation based upon the fact they had ocean view rooms with balconies. The picture clearly shows a bed with doors leading out to what appears to be a balcony. I called booking.com to verify and was told I had a balcony, only to find I was on the first floor with a partial view and no balcony. I asked for the manager to call me back. He did not. Instead had a CS rep email me a replay of a completely different conversation not even referencing the balcony. They… Read Full Review

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