Booking.com Reviews - www.booking.com

★★★★☆
4.3 / 5
10111
87% of users recommend this

Summary

You can use Booking.com to browse hotel reviews to help find the best price on hotels for all types of budgets. Have you recently used Booking.com? Let us know how you got on by posting your own review.
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★☆☆☆☆

“dont do it”

Written on: 25/01/2016 by Rihannar143 (1 review written)

place was filthy, counters were dirty, shower wasn't clean or just stained dirty, bed spreads, both of them had big burn holes in them, carpets are old and gross, tv, well there were 14 channels, wifi doesn't work, had to use the hotspot on my phone, when we first came in we had to keep the door open to get rid of the strong pot smell in the room, toilet would not flush. I really don't recommend this motel to anyone, especially for what we paid, horrible experience. oh lets not forget the folks… Read Full Review

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★☆☆☆☆

“Never use them”

Written on: 22/01/2016 by Ernest7 (1 review written)

I recently used this website to book a hotel in London. I received the confirmation email which according to them was all I needed to ensure I had the booking. One week later I received an email telling me they had cancelled the booking due to a pricing error on their part! They told me the Hotel wouldn't honour the price/booking but when I contacted the Hotel direct they said it was down to booking.com not them. This has been a terrible experience and due to no fault of mine! I will never… Read Full Review

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★★★★★

“Very good site!!! I use for a long time! I recommend...”

Written on: 21/01/2016 by vvLeslie16 (1 review written)

Very good site!!! I use for a long time! I recommend to all!!!… Read Full Review

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★★★★★

“Pizza Pazzo Iasi,Romania”

Written on: 19/01/2016 by AdelynBlack192 (1 review written)

I was today, 17 th january 2016 at Pizza Pazzo Iasi, Romania with my husband to eat a pizza,. because I ate many times pizza there and it was ok.But today....what can I say? Today I was waiting about 45 minutes to have my pizza, the pizza was the worst pizza I ever ate in my entire life!!!! THE WORST! If you care about your money and your time do not go to Pizza Pazzo ever! The dough was green, above the pizza was dry, the ingredients was the cheapest and the bad quality.I suppose that they put… Read Full Review

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★★★★★

“great place to stay at, when in bridlington”

Written on: 17/01/2016 by elton07 (1 review written)

we have just returned from a 4 night stay at the Kilburn guest house in Bridlington , and I must say it was a great experience, the owners could not have treated us better, the room no 1 was beautifully decorated to a very high standard and was very spacious also the on suite provided plenty of space to move around. all in all great place to stay and at a great price well done … Read Full Review

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★★☆☆☆

“hotel”

Written on: 16/01/2016 by KathyRhodes (1 review written)

Queens hotela and spa Bournemouth. Needs to be looked into poor functioning of room lights shower, banging pipes during the night, might be clean but not good … Read Full Review

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★☆☆☆☆

“Onety-one apartments cambridge”

Written on: 15/01/2016 by Cullen328 (1 review written)

If you ever go to Cambridge, please stay away from this apartment which is advertised on Booking.com. Ageeesive, rude man who said he was the owner met us. We had waited 50 mins for his arrival. When we commented on wait , he became agressive and told us we could always find somewhere else to stay! We were there as my son had an interviw next day, At 5pm and hundreds of students being interviewed , next day filling up hotels, where do you go? I relayed the experience to Booking. Com. They told… Read Full Review

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★☆☆☆☆

“Bad customer service ”

Written on: 15/01/2016 by zgCahill1947 (1 review written)

I called booking.com to enquire about their price match guarantee as I saw the same accomodation they were advertising on another site for almost half the price. The guy I spoke to was just rude and disinterested from the start. That was my first experience with booking.com and will definitely be my last. Do your research properly and you can find way better deals on other sites… Read Full Review

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★★★★★

“FANTASTIC!”

Written on: 14/01/2016 by AmaniFuller (1 review written)

The Oriental Hotel Apartments, Abu Dhabi. Is nice! fantastic! awesome! I've enjoyed my stay here with my husband, with accessible malls and restaurants. I can recommend this to my friends and family for sure. … Read Full Review

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★☆☆☆☆

“Booked a hotel room in Frejus France from pictures on...”

Written on: 14/01/2016 by NikolasHernandez (1 review written)

Booked a hotel room in Frejus France from pictures on internet site.Showed up at hotel one hour later and found the place was a dump.Could never get my money back from Bookings.I assumed they double booked. would never do business with them again. Lost one thousand dollars Please, stay away.Name of hotel= Les domaines Eucalyptus. Happenned in Oct.2015.Do not deal with them please… Read Full Review

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★★★★★

“I love it, its so simple to use and the app is great. ”

Written on: 12/01/2016 by Ayannav154 (1 review written)

I have always founded the website and the app user friendly. I always trip advise before I book the hotel and generally they have the cheapest price. I have not had one bad problem with them, so I will continue to use them. I liked app which I have just used and it is really simple to use. I cannot comment on the staff as I have always booked it myself online… Read Full Review

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★☆☆☆☆

“Do not trust booking.com”

Written on: 11/01/2016 by Kelleycu220 (1 review written)

I wanted to share my recent misadventures with booking.com so that the same thing does not happen to you. I booked a hotel for Marseille in October 2015. The room booked (Hotel le Vieux port) was indicated as a 2 adults + 2 children room. But, when I arrived, the room was only for 2 adults and one child! I contacted booking.com by phone about that issue and their agent admitted the responsibility of booking.com. She ensured me I would be refunded and found me another hotel (for which I paid… Read Full Review

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★☆☆☆☆

“Unreliable”

Written on: 05/01/2016 by clark3509 (1 review written)

While on a trip to europe ny wife decided to change a booking. She called Customer Support (from Austria no local number - cost over $100 in phone call fees). The request was to cancel two nights in Munich and and add two nights to a stay in Salzburg Austria. My wife was told there were no rooms at the hotel we already had a reservation for in Salzburg and we would need to find a new hotel. Which with the agents help she did. This was after an hour or so on the phone and my wife was told she… Read Full Review

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★☆☆☆☆

“Beware! The "Total Price" is not the total price! ”

Written on: 05/01/2016 by Adrienne304 (1 review written)

When you book on booking.com, it displays the "Total Price" at the end. It says, "The "Total price" shown above is what you will pay the accommodation property. We don't add reservation fees or any other charges." That's a lie! They will add credit card fees, however, to find out what these fees are, you need to go to the website of the hotel you are booking and read their fine print. I booked with my AMEX and got stung with a 3.5% fee which ended up adding almost $100 to my booking. They… Read Full Review

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★★☆☆☆

“ash hotel exmouth”

Written on: 03/01/2016 by ZaydenDuffy1977 (1 review written)

just spent 3 nights at the Ash hotel Exmouth not impressed!!when I booked it was for full English breakfast but on going down first morning was told it was just toast and tea.I, produced my booking but was told that since booking it was now only continental . they gave me just £20.00 to cover the cost of eating out, When it cost double that. rooms were dirty and never replaced the towels or tea making facilities.very disappointed, would not recommend this to anyone… Read Full Review

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★★★☆☆

“Ignorance, template care”

Written on: 02/01/2016 by Ilike (1 review written)

I understand Booking.com is a intermediary company and bookings are going through their site, however when issues arise, their customer service is terrible. I had 3 different replies from 3 different people, writing the same template message and copy and paste their policies. Very white or black, however when the issue is unique, they don't have a clue how to solve it and rather be ignorant about it. I use them for a long time and never had an issue but as soon as something goes wrong, forget… Read Full Review

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★☆☆☆☆

“They had one job”

Written on: 01/01/2016 by Proctorao389 (1 review written)

We got to our destination after we had an reservation. When we said we have reservation they apologized and said the apartment was already taken by other group. So we had to find another accommodation. We made reservation over website booking.com and I wouldn't reccommend it to you… Read Full Review

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★☆☆☆☆

“This company has no power cancelling reservations”

Written on: 30/12/2015 by MilesFoster138 (1 review written)

I recently booked 1 night with this company,my flights were cancelled so i cancelled my trip, i called the hotel they said it was up to booking.com i called bookings.com they said its the hotel that will not cancel unless i paid a penalty fee of 127.00 on a 141.00 hotel room. This is a ripoff and i will never use this service… Read Full Review

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★★☆☆☆

“Amalfi Resort Busselton Western Australia”

Written on: 29/12/2015 by MiaIsabella (1 review written)

My husband and I previously stayed at Amalfi Resort Busselton Western Australia about 5 or 6 years ago and were happy with our stay back then. However, this time around we were given a villa which had the master bedroom upstairs and 2 bunk beds downstairs whereas on our previous stay at Amalfi we were given a villa with the main bedroom downstairs and 2 single beds upstairs. As we are an elderly couple (and Amalfi was advised of this), we would have preferred a villa with the main bedroom… Read Full Review

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★☆☆☆☆

“Disgusting service! ”

Written on: 26/12/2015 by Leahreeceboxingday (1 review written)

Disgusting service cancelled our booking on Christmas Day! 4 days before our trip to Amsterdam! And with no real answer to why? Avoid at all costs!… Read Full Review

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