Booking.com Reviews - www.booking.com

★★★★☆
4.3 / 5
9947
87.8% of users recommend this

Summary

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★★★★☆

“4U Lisbon Guest House”

Written on: 14/06/2015 by Lynnlius (1 review written)

Very nice hotel. Small room buy amazingly clean and fresh. Close to airport and personal shuttle service. Host was fantastic, communicated well and was on time. Only complaint was no sign on outside of building. We definitely recommend. Thank you… Read Full Review

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★☆☆☆☆

“Do not screen thier partners”

Written on: 14/06/2015 by Ward158 (1 review written)

Booked through Bokings.com only to be booked into a property where the owner would not communicate with me or provide any details of the booking. Booking.com was of very little help in trying to resolve the issue and wanted to charge me the full amount for trying to cancel the reservation even after they could not contact the owner and confirm my reservation or any coordinating information. I spent several hours on the phone on hold with Bookings as they attempted to contact the owner, which… Read Full Review

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★★★★★

“nice, good location reasonable price Riverwalk Inn &...”

Written on: 13/06/2015 by 87Robles (1 review written)

Excellent experience, location is really good. Staff is careful and you really get their attention and care in details. Rooms are not bad and with good amenities, according to the hotels standard. We stayed here for one night for a fun night out in June 2015 and we were pleasantly surprised. The hotel is beautifully furnished and very clean. We had a king size bed with a view of pool and garden from our room. The bathroom was large and the toilet/bidet was a welcome surprise. The staff members… Read Full Review

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★☆☆☆☆

“Good website, bad service”

Written on: 13/06/2015 by Nelsonqz321 (1 review written)

I booked an appartement via booking.com. There where open questions, so I called the agent via phone and asked: how many rooms (were are the beds)? is breakfast availible ? do I have to bring own bed linen and towels ? The answer was a mail, that they handed the questions to the house operator and if I need an answer, I have to call them myself. In my view very bad service, because they get money from the house owner for placing a hotel booking. So booking.com is only good for bookings, not… Read Full Review

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★☆☆☆☆

“Remove Alsevana Ayurvedic Tourist Hotel & Restaurant”

Written on: 12/06/2015 by Jonesbe408 (1 review written)

Alsevana Ayurvedic Tourist Hotel & Restaurant is a very bad spa. Prostitution has been conducts there. I have been there are the hotel and spa was too dirty. even rooms. Plenty of sperms were there in rooms. dirty pillows, bed sheets and etc.. cannot go with family. very bad hotel. I suggest you to remove it from bookings.com. The hotel is very harming to bookings.com profile as well… Read Full Review

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★☆☆☆☆

“STAY SOMEWHERE ELSE”

Written on: 08/06/2015 by Gleni (1 review written)

Best advise is to stay at Hastings Holiday Inn or drive 30-minutes to Grand Island. We reserved 5-rooms because all other hotels were full in Hastings. At check in tried to charge higher rates ($135 vs $119) for each family in our party. We all paid $119 except one for $135. You can stay at a good hotel in a good town for that much! Rooms were not ready as we requested early arrival and confirmed the day before. At 2:00 we had to leave for an hour before check in. We checked in at 3:00… Read Full Review

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★☆☆☆☆

“Hidden charges”

Written on: 08/06/2015 by 432Rooney (1 review written)

We have used booking.com on many occasions with no issues but will not be using this site again after our stay at Gemelos 22, Benidorm in April 2015. We had issues getting the keys, first we were sent to a near by hotel only then to be sent to an office on the beach front. Once there we could not collect the keys without paying a 50 euro cleaning fee which pays to clean the apartment on departure! This was not made clear when booking the apartment as otherwise I would have booked through a… Read Full Review

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★★★★★

“Meeson Hall”

Written on: 07/06/2015 by JoandMike (1 review written)

What a wonderful place to stay! Fabulous owners and staff. Gorgeous rooms and a scrummy breakfast! We'll be back for sure!… Read Full Review

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★☆☆☆☆

“ DO NOT USE!!!”

Written on: 05/06/2015 by DoNotUseBooking.com (1 review written)

Everything goes so easily at first: reservation made, charges processed, confirmation of reservation received...Then a couple of months later, they cancel your reservation for no reason, keep the money they charged you, and leave you with nothing - no reservations, options, or your money… Read Full Review

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★★★★★

“easy as pie”

Written on: 05/06/2015 by Praternu295 (1 review written)

I have used this site a few times and on each occasion it has been so strait forward and polished I don't bother using any other… Read Full Review

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★★★★★

“fantastic stay ,very friendly,clean helpfully.10/10”

Written on: 04/06/2015 by KaiyaFischer (1 review written)

Very friendly,very reasonable price,clean,helpfully,fresh breakfast made to your choices.i would go again and again... Also i would recommend to athere people.10/10 .family owned Mr Sunil bhalla and Mrs rajni bhalla thanks… Read Full Review

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★★★☆☆

“Need to review booking for infants”

Written on: 03/06/2015

Recently booked a 1 night stay at a property in Brean, The Old Rectory. I Filled out the requested information for 2 adults and 4 children and duly completed the children's ages, the youngest being 1. The perfect place came up with a family room big enough for the 6 of us to include a cot. When we checked in, we were given a room for 2 adults, 2 children and a cot, so not big enough for all of us and the room we thought we'd booked was taken by someone else. The information passed to the… Read Full Review

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★★★★★

“Very Religious and Safe stay at Hotel Disha Palace ”

Written on: 02/06/2015

Hotel Disha Palace is situated very close to the Saibaba Temple. We are 2 nights stay there and attending all baba's Aarti . Hotel is just 1-2 min walking distance from the Temple. Rooms are clean , staff behaviour is very friendly. Hotels tariff is very reasonable. I recommend this hotel to those who plan for shirdi trip… Read Full Review

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★★★★★

“Amazing ”

Written on: 31/05/2015 by Michellel32 (1 review written)

the hotel of knightsbridge green has very nice location and rooms are very big and cheap price aswell in the heart of knightsbridge beside bulgari hotel i would like to book there always… Read Full Review

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★☆☆☆☆

“They canceled my reservation and refused to refund the...”

Written on: 29/05/2015 by hqWilkinson462 (1 review written)

I reserved a hotel in San Francisco 6 months in advance. The advertisement said that I could book now and pay later. The full amount ($1200) was charged to my card immediately. The reservation also stated that I could not cancel or make changes. Two months after booking, I received an email stating that the hotel canceled my reservation. In order to receive a refund, I would need to provide a bank statement showing that I had been charged for the stay. I have provided this twice with all… Read Full Review

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★☆☆☆☆

“Sugar sands hidden fees ”

Written on: 28/05/2015

booking .com needs to exPlain hidden fees when booking a hotel sugar sands adds 240 dollar fee after I googled them tons of bad reviews about hidden fees I will not go through booking .com again good lesson for me 240 dollars later !!!'… Read Full Review

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★☆☆☆☆

“Sulla strada del declino”

Written on: 24/05/2015 by SergioZan (1 review written)

In principio Booking.com era basato sul principio della qualità...in quanto già a monte le strutture che erano presenti su di esso venivano selezionate e addirittura controllate dai loro referenti. Ora ormai hanno inserito di tutto...puntando sull'orrenda via della quantità. Pseudo strutture in cui non esiste + un servizio al cliente, una reception, una garanzia di pulizia e chi + ne ha + ne metta...tutto questo solo ed esclusivamente per incassare quante + commissioni possibili. E… Read Full Review

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★★★★★

“Superb”

Written on: 24/05/2015 by Gillian0159 (1 review written)

Had a lovely two night break in Liverpool and the Staybridge Suites certainly deserve an excellent rating. The rooms are great with plenty of space and everything you need. The staff were lovely and helpful and the whole set up is second to none. The choice for breakfast is superb. We stayed in room 420 and saw the Queen Mary pass along the Mersey this morning. What a treat. Thanks Staybridge Suites for making our weekend so enjoyable. It was our 34th wedding anniversary yesterday and hopefully… Read Full Review

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★★☆☆☆

“Reservation charged double”

Written on: 24/05/2015 by moDaniel324 (1 review written)

Booked a same day reservations online in Ogunquit Maine when we arrived two hrs later they did not have our reservation and the owner was not happy that booking .com approved us for same day. We booked for a king and all she had was a queen. The next night we booked for three nights at a Hampton Inn and were charged double the cost! When we researched r had to speak with someone that was located outside the United statrs! Won't be using them agin! Connie… Read Full Review

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★☆☆☆☆

“Worthless price guarantee”

Written on: 22/05/2015 by Mckennau92 (1 review written)

I booked a B&B in Devon and then found the price was £40 less on the B&B's own website. When I contacted Booking.com, they asked for a screenshot, which I sent. They then said that the rooms were not available when they contacted the B&B. Of course, this was because I had already booked them through Booking.com! In spite of this, they have refused to stand by their guarantee. They are clearly the kind of outfit you see each week on Watchdog. My advice is to have nothing to do with them. I… Read Full Review

Naomiferris's Comment

Written on: 02/06/2015

I agree that they don't give the best deal, I know for future reference to check the hotel's own website for specials before I ever go with booking.co. ever again !! I feel totally ripped off. I paid more to stay for 3 nights than it would have cost to stay for three night with a four course evening meal each night if I hadbooked through the hotel's own website !!!

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