Booking.com Reviews - www.booking.com

★★★★☆
4.2 / 5
10263
86% of users recommend this

Summary

You can use Booking.com to browse hotel reviews to help find the best price on hotels for all types of budgets. Have you recently used Booking.com? Let us know how you got on by posting your own review.
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★★★★☆

“The website needs to be improved. There is too much...”

Written on: 26/03/2011

The website needs to be improved. There is too much information on each screen, hard sometimes to find what you need.
You also cannot search by hotel name, very very annoying when you know what hotel you want, you need to go through painful filtering and searching to find it... only to find it's not available for your dates.
When filtering you cannot choose two options, such as 3 and 4 star hotels, you have to do each seperately so not so easy to compare prices against quality.
But they have… Read Full Review

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★★☆☆☆

“Not very impressive service. The booking conditions...”

Written on: 26/03/2011

Not very impressive service. The booking conditions window doesn't allow to be printed (however, you can circumvent it by copying the link and opening a new browser window - there you can print the conditions - which I recommend you to do).

Extra beds or childs don't show up in the room booking anywhere - beware, you may need to pay extra for them in case of dispute with hotel… Read Full Review

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★★★★★

“It has been a busy time for us as far as needing to...”

Written on: 26/03/2011

It has been a busy time for us as far as needing to book accomodation,and when I start looking and phoning I always end up back with Booking.com,there's just no equal.I get a great deal,clear and safe, with no cancellation fee to boot.Could not be happier,had no problems to date,and have travel booked for France,Ireland,London,Australia Singapore and NZ.Knowing in advance that we have the desired smoking room adds to the conveniece also.Thankyou. Well done… Read Full Review

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★★★★★

“I have been using your site for at least 5 to 6 years...”

Written on: 26/03/2011

I have been using your site for at least 5 to 6 years and find it an extremely safe and convenient to make a good room selection.

One clarity I would ask is if one is giving a card number at time of booking, it would be used only to charge for cancellations. Twice we have seen that the card has been automatically debited at time of check-in whereas the intension was to pay cash.

It would be wonderful if one could also book tours through site as travel and tours go together and selection… Read Full Review

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★★★★☆

“Fast, efficient and good value for money”

Written on: 26/03/2011

Fast, efficient and good value for money… Read Full Review

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★★★★★

“flexible,fast,perfect service”

Written on: 26/03/2011

flexible,fast,perfect service… Read Full Review

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★★★★★

“Very good and very thorough. Thank you!”

Written on: 26/03/2011

Very good and very thorough. Thank you!… Read Full Review

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★★★★☆

“a very easy way of searching and booking hotels with...”

Written on: 25/03/2011

a very easy way of searching and booking hotels with the facilities you require and in the vacinity in which you desire. Excellently laid out to give you room choices and if required breakfast or dinner during your stay.
I will certainly use this site again in future when looking for hotels when I travel. Could have been a bit clearer on when payment for the booking was due as I expected it to be taken straight away from my card but when it wasn't had to phone the customer service in order to… Read Full Review

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★★★★★

“One of the easiest sites you will ever come...”

Written on: 25/03/2011

One of the easiest sites you will ever come accross.....simple process to book… Read Full Review

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★★★★☆

“we have stayed at the hotel on quite a few occasions...”

Written on: 25/03/2011

we have stayed at the hotel on quite a few occasions and have found the hotel rooms clean and comfortable the staff very friendly, the breakfast very good. we have recommended it to people when they are visiting the area and will use it ofton ourselves… Read Full Review

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★★★★★

“It is the easiest and best way to find a hotel room...”

Written on: 25/03/2011

It is the easiest and best way to find a hotel room without making phone calls and waste time ! To use each time you need ! I used it everytime I plan a trip and I have always been satisfied. With the guest reviews you have a good idea of what you will find when you will arrive there… Read Full Review

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★★★★★

“Excellent Service Very Happy :)”

Written on: 25/03/2011 by Princess Car Hire Malta (1 review written)

Excellent Service Very Happy :)… Read Full Review

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★★★★★

“simple,clear and easy to use booking system”

Written on: 25/03/2011

simple,clear and easy to use booking system… Read Full Review

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★★★☆☆

“I made a booking yesterday and received confirmation...”

Written on: 25/03/2011

I made a booking yesterday and received confirmation e-mail. Unfortunately the hotel called this morning to say room not available. This has never happened and is very disappointing and now I am unsure of making further bookings on this system, which is a shame because it is an easy and informative system to use… Read Full Review

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★★☆☆☆

“I have used booking.com before and have never had...”

Written on: 25/03/2011 by inbi (1 review written)

I have used booking.com before and have never had problems.
This time my booking request was not processed and I was notified by the system on this. A few minutes later after checking my mail for any notification on the first request...none received,I submitted another booking request which this time was processed. After 1 minute I received two mails confirming my both requests (and the requests are both nonrefundable ones). I hope not to be charged twice, otherwise I will not use this website… Read Full Review

Inbi's Response to inbi's Review

Written on: 25/03/2011

Issue was resolved very soon and with proffessionalism. Would like to edit my rating and increase it, but its not possible.

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★★★★★

“I thoughtit was very clear and easy to follow and took...”

Written on: 24/03/2011 by carolinecorrigan (1 review written)

I thoughtit was very clear and easy to follow and took stress out of decision. I would recommend it to help filter information.The format was user friendly. Details were easy to follow… Read Full Review

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★★★★★

“I have surfed a lot of hotel booking websites and now...”

Written on: 24/03/2011

I have surfed a lot of hotel booking websites and now for several years booking.com has been my one stop station for my hotel needs. no hassle and head ache and reliable.
I write review on each hotel I use and I trust others'. that's helpful… Read Full Review

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★★★★★

“The BEST Hotel booking site I have ever used....”

Written on: 24/03/2011

The BEST Hotel booking site I have ever used. Excellent information, very well set out website, clear and easy to navigate around. Hotel photos very good and reviews good to read… Read Full Review

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★★★★★

“I'm so pleased to have discovered this website.I've...”

Written on: 24/03/2011

I'm so pleased to have discovered this website.I've been using travel websites for years and this one beats the others for competitive discount prices, simplified navigation in both making and canceling bookings, and excellent information and honest reviews about hotels and environs. Driving directions are even included as a bonus… Read Full Review

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★★★★★

“A well organised site providing excellent value for...”

Written on: 24/03/2011 by jimtaylor00 (1 review written)

A well organised site providing excellent value for money and competitive prices. The booking system is simple and an easy to use but gives flexibility in managing your booking. We needed modify our original booking and the system allows this in a quick and effective manner.

The site is easy to operate and simple guidance helps you through the booking process… Read Full Review

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