Booking.com Reviews - www.booking.com

★★★★☆
4.3 / 5
10177
86.5% of users recommend this

Summary

You can use Booking.com to browse hotel reviews to help find the best price on hotels for all types of budgets. Have you recently used Booking.com? Let us know how you got on by posting your own review.
? Ask our helpful community of experts about this product or company
Booking.com - www.booking.com - Ask a question now

Media Gallery for Booking.com - www.booking.com

Booking.com - www.booking.com
Booking.com - www.booking.com

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

★★★★★

“I just made reservation and I am very happy so far....”

Written on: 05/04/2011

I just made reservation and I am very happy so far. Easy and quick… Read Full Review

Report this review
★★★★☆

“I am trying to get a refund on a booking I made at...”

Written on: 05/04/2011

I am trying to get a refund on a booking I made at York Minster where I was unable to use the room despite booking through booking.com as I was assaulted and beaten up and robbed, and ended up in Northwick Park Hospital with fractures of my face. My friend phoned the hotel to cancel and explain also my daughter phoned the hotel but was told that as it was through booking.com I had to contact you to get a refund. Please let me know what else I can do in these unusual circumstances as I need… Read Full Review

Report this review
★★★★★

“Excellent informative and easy to use. Booked two...”

Written on: 04/04/2011

Excellent informative and easy to use. Booked two hotels in ten minutes and would use again most definitely… Read Full Review

Report this review
★★★★☆

“Have used Booking .com several times over the past 4...”

Written on: 04/04/2011

Have used Booking .com several times over the past 4 years for travel through France & Spain, had problems once with the directions to the hotel, other than that, it does what it says on the tin. Well pleased with the ease of selecting and booking hotels… Read Full Review

Report this review
★★★★★

“I have been using booking.com regularly for five years...”

Written on: 04/04/2011

I have been using booking.com regularly for five years and have never been let down either by the booking process or the hotels. The selection of hotels is excellent, the descriptions completely reliable, and the website a model of efficiency. My only regret is that although I am a very regular user the system does not retain my personal details, which means re-typing information repeatedly ! This is however my only criticism, and I can only wish other sites and services were as reliable… Read Full Review

Report this review
★★★★★

“This site needs to be used by others as a model of...”

Written on: 04/04/2011 by Roger Frost (1 review written)

This site needs to be used by others as a model of clarity and ease of navigation!
Just booked in Cambridge for July - rooms runing out fast! I also used site for a journey through Spain in 2009 and at other times since. The site gave me the information I needed and the hotels we stayed in were all very good. Styles varied, but quality was high in all cases.
Read Full Review

Report this review
★★★★★

“Easy to book and great value for money”

Written on: 04/04/2011

Easy to book and great value for money… Read Full Review

Report this review
★★★★☆

“Great service, good Staff.Easy booking system.Fast and...”

Written on: 04/04/2011

Great service, good Staff.Easy booking system.Fast and simple especially free cancellation system. Some rooms need to be freshened and/or decorated..occasionally due to musty over-used aromas.

Restaurant first class service with Staff fast and co-operative if asked for further service.

Parking can be hectic and problematic with little room when fully booked. Some Clients park over yellow lines rendering emergency/invalid services restricted access directly outside of Hotel

Parking should… Read Full Review

Report this review
★★★★★

“great site, great lower rates........always”

Written on: 04/04/2011 by rahulhabbu (1 review written)

great site, great lower rates........always… Read Full Review

Report this review
★★★★★

“It's easy to book hotels with booking.com because...”

Written on: 04/04/2011

It's easy to book hotels with booking.com because their web pages are clear and easy to navigate. It gives all the information I need about hotel location, facilities and price, as well as customer reviews IVERY useful!). Also I appreciate the fact that credit card details are only taken to secure the booking, but no money taken at time of booking, and with most hotels it is possible to cancel up to 24 or 48 hours before 1st night with no charge… Read Full Review

Report this review
★★★☆☆

“Booking.com is one of those sites that must be used...”

Written on: 04/04/2011

Booking.com is one of those sites that must be used carefully, it is an estate agent of Hotel rooms, they are not all they seem when you get there.
I have had very mixed success with some rooms being awful some are the opposit. But i still use the site… Read Full Review

Report this review
★★★★★

“DEFINITELY THE MOST AMAZING SERVISE IN TRAVEL AND...”

Written on: 04/04/2011 by kioakim (1 review written)

DEFINITELY THE MOST AMAZING SERVISE IN TRAVEL AND ACCOMMODATION SECTOR!!!… Read Full Review

Report this review
★★★★★

“Booking.com is an superb site that has never let me...”

Written on: 04/04/2011

Booking.com is an superb site that has never let me down on either business or private travel. It always delivers best prices (I have checked !!) and a great selection of hotels from the big chains to the small and interesting boutique hotels. My first (and usually last) place to go for booking hotels anywhere in the world… Read Full Review

Report this review
★★★★★

“Booking.com is a very well thought out site offering...”

Written on: 04/04/2011

Booking.com is a very well thought out site offering easy hotel and price comparisons and very easy and quick booking. I have used booking.com before, I have used them again on this occasion and would use them in the future. Thanks for making life easy for a change… Read Full Review

Report this review
★★★★★

“have previosly booked with booking.com and have had...”

Written on: 04/04/2011

have previosly booked with booking.com and have had some really great deals, ive never had any problems and always been more than happy with service and feel confident that should i be unhappy with anything it would get put right quickly without any bother… Read Full Review

Report this review
★★★★★

“I've used this site before and once had to do a...”

Written on: 03/04/2011

I've used this site before and once had to do a complicated change/cancellation that could only be done on the phone. I was calling from France and was able to reach a local operator who spoke English. He was very nice and worked through my issues so I didn't lose my money. I forget about this site because I usually get results from bigger travel sites but this site has some great prices plus great customer service. I've now used them several times, all for non-U.S. reservations, but I'm… Read Full Review

Report this review
★★★★★

“SIMPLE EASY TO DO,A CHILD COULD EASILY FILL THIS OUT...”

Written on: 03/04/2011 by LORDLOVEJOY (1 review written)

SIMPLE EASY TO DO,A CHILD COULD EASILY FILL THIS OUT GREAT… Read Full Review

Report this review
★★★★☆

“I am impressed with the variety of hotels offered and...”

Written on: 03/04/2011

I am impressed with the variety of hotels offered and the ease of searches and booking. it was especially easy once I had logged in to come back and book a second hotel- less than a minute. However, I was frustrated by not being able to mark some choices and then easily go back to hotels I had recently viewed to compare. That would be a nice feature to add.
It would be nice to know if I will get a reminder email from the booking site or from the hotel say 2 weeks before the reservation date (… Read Full Review

Report this review
★★★★★

“Excellent site. Very user-friendly and has some...”

Written on: 03/04/2011

Excellent site. Very user-friendly and has some interesting hotels I haven't seen on other sites… Read Full Review

Report this review
★★★★★

“Having experienced some other sites by now, I have...”

Written on: 03/04/2011

Having experienced some other sites by now, I have started to use booking.com for all my accommodation needs. The info is clear and detailed; maps permit quick comparisons and quick returns to former hotels viewed. I like the fact that booking.com itself does not charge online; one pays the hotel directly at time of stay. Making a reservation is quick and straightforward; one is not entailed in waiting times and international phone calls. Additional useful info from some hotels would be: how noisy… Read Full Review

Report this review
overview