Booking.com Reviews - www.booking.com

★★★★☆
4.3 / 5
10192
86% of users recommend this

Summary

You can use Booking.com to browse hotel reviews to help find the best price on hotels for all types of budgets. Have you recently used Booking.com? Let us know how you got on by posting your own review.
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★★★★☆

“Website really easy to use and I appreciate the...”

Written on: 06/04/2011

Website really easy to use and I appreciate the absence of a booking fee. Will let you know if the hotel information provided is adequate or over rated. Happy with the service and will definately use again.Thank you… Read Full Review

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★★★★★

“Very easy to use, ability to search to find exactly...”

Written on: 06/04/2011

Very easy to use, ability to search to find exactly what we needed and at the right price. I like the way you see a window in the bottom left which shows your recently viewed hotels, also the information is shown about how many other people are browsing that hotel page. Sometimes it's not clear whether breakfast is included or whether parking is free, but will definitely use Booking.com again… Read Full Review

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★★★★★

“This is the second trip for which I have located and...”

Written on: 05/04/2011

This is the second trip for which I have located and booked my hotels through Booking.com.It's an easy site to use with plenty of information about a range of hotels in any location. The map and guest reviews really help me to make my choice. I like that usually I don't need to pay anything until arriving at the hotel and that I can have the option of cancelling , even at the last minute, for free.
On my first trip, in Spain, I was a little worried that because I had not paid deposits the rooms… Read Full Review

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★★★★★

“Easy to use the site. No booking fee, will use again....”

Written on: 05/04/2011

Easy to use the site. No booking fee, will use again. Will recomend to others to use… Read Full Review

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★★★★☆

“Booking.com is a lot better than hotels.com. I...”

Written on: 05/04/2011

Booking.com is a lot better than hotels.com. I compared hotels for both copenhagen and greece as am planning two trips. Hotels.com had a lot less hotels and the prices weren't as good, even though they promise to have the best price. Anyways, what i think i like best is the fact that when you are booking a room for lets say a 'double room', booking.bom shows a picture of the room type. I know it's not the exactly same room but it's the same category, size etc which gives you a better idea and… Read Full Review

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★★★★★

“ BRILLIANT SERVICE HAVE BOOKED HOTELS FOR ALL OVER THE...”

Written on: 05/04/2011

BRILLIANT SERVICE HAVE BOOKED HOTELS FOR ALL OVER THE WORLD USING THIS WEB SITE AND ITS GREAT YOU DONT HVE TO PAY FIRST BECAUSE I LIKE TO PAY IN CASH WHEN I GET THERE… Read Full Review

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★★★★★

“Excellent operator. Managed to get breakfast included...”

Written on: 05/04/2011

Excellent operator. Managed to get breakfast included in booking for the same price as other site for room only. Process very quick and easy… Read Full Review

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★★★★★

“I love using your site it's one of the best layed out...”

Written on: 05/04/2011

I love using your site it's one of the best layed out and easiest booking sites to use. I really like how it shows the one price for whole booking and only shows hotels that are available.

The only thing I think would help is a distance to the city centre in each hotels summary on the search results screen… Read Full Review

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★★★★★

“Easy site to use,very reliable, usually the cheapest &...”

Written on: 05/04/2011

Easy site to use,very reliable, usually the cheapest & you don't have to pay a fee. Not paying up front is even better. It would be nice to have some of the smaller guest houses listed, but perhaps that's their choice.
Have used it loads of times, but have never needed to use Customer Services. That's probably a good thing. I have noticed that sometimes when they say "only 2 rooms left", which I then book,there are still 2 rooms left weeks later. Why's that then?… Read Full Review

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★★★★☆

“shopping around is vital when looking for realistic...”

Written on: 05/04/2011

shopping around is vital when looking for realistic prices for sevices/hotels,and 90%of the time booking .com comes up with the best rates.It is also useful to be told when costs are quoted that taxes and other charges are inclusive,it is so frustrating to fill out the details only to see the cost quoted has increased due to the addition of these extras… Read Full Review

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★★★★★

“Easy to use site. Simples!”

Written on: 05/04/2011

Easy to use site. Simples!… Read Full Review

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★★★★★

“This website offers a wide range of hotels and also...”

Written on: 05/04/2011

This website offers a wide range of hotels and also prices. It is so easy find and book the hotel you require, and they are always within in your price limit. I use this website all the time… Read Full Review

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★★★★★

“One of the best sites I have ever used . Thank you....”

Written on: 05/04/2011

One of the best sites I have ever used . Thank you. Very easy to use… Read Full Review

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★★★★☆

“Booked 2 Swiss hotels whilst on a recent holiday in...”

Written on: 05/04/2011 by John Kerr (1 review written)

Booked 2 Swiss hotels whilst on a recent holiday in Switzerland.
Both measured up well to what was portrayed on your website.
Easy site to use… Read Full Review

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★★★★☆

“This is the second time i have used booking .Com . I...”

Written on: 05/04/2011 by JeffreyC (1 review written)

This is the second time i have used booking .Com . I would highly recommend it to all my friends . Its very easy to use , i had no problems Navigating the web site. I was also pleased with the reviews on our hotel. We enjoyed the service there as well . We enjoyed it so much that we are going back to the same hotel. Thanks so much for the great service.
Happy Customers Jeff and Birgitt… Read Full Review

Duffield's Response to JeffreyC's Review

Written on: 05/04/2011

I found this review very helpful because...I was thinking of putting my guest house back on there
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★★★★★

“I just made reservation and I am very happy so far....”

Written on: 05/04/2011

I just made reservation and I am very happy so far. Easy and quick… Read Full Review

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★★★★☆

“I am trying to get a refund on a booking I made at...”

Written on: 05/04/2011

I am trying to get a refund on a booking I made at York Minster where I was unable to use the room despite booking through booking.com as I was assaulted and beaten up and robbed, and ended up in Northwick Park Hospital with fractures of my face. My friend phoned the hotel to cancel and explain also my daughter phoned the hotel but was told that as it was through booking.com I had to contact you to get a refund. Please let me know what else I can do in these unusual circumstances as I need… Read Full Review

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★★★★★

“Excellent informative and easy to use. Booked two...”

Written on: 04/04/2011

Excellent informative and easy to use. Booked two hotels in ten minutes and would use again most definitely… Read Full Review

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★★★★☆

“Have used Booking .com several times over the past 4...”

Written on: 04/04/2011

Have used Booking .com several times over the past 4 years for travel through France & Spain, had problems once with the directions to the hotel, other than that, it does what it says on the tin. Well pleased with the ease of selecting and booking hotels… Read Full Review

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★★★★★

“I have been using booking.com regularly for five years...”

Written on: 04/04/2011

I have been using booking.com regularly for five years and have never been let down either by the booking process or the hotels. The selection of hotels is excellent, the descriptions completely reliable, and the website a model of efficiency. My only regret is that although I am a very regular user the system does not retain my personal details, which means re-typing information repeatedly ! This is however my only criticism, and I can only wish other sites and services were as reliable… Read Full Review

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