Booking.com Reviews - www.booking.com

★★★★☆
4.3 / 5
9922
88% of users recommend this

Summary

You can use Booking.com to browse hotel reviews to help find the best price on hotels for all types of budgets. Have you recently used Booking.com? Let us know how you got on by posting your own review.
? Ask our helpful community of experts about this product or company
Booking.com - www.booking.com - Ask a question now

Media Gallery for Booking.com - www.booking.com

Booking.com - www.booking.com
Booking.com - www.booking.com

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

★☆☆☆☆

“STAY SOMEWHERE ELSE”

Written on: 08/06/2015 by Gleni (1 review written)

Best advise is to stay at Hastings Holiday Inn or drive 30-minutes to Grand Island. We reserved 5-rooms because all other hotels were full in Hastings. At check in tried to charge higher rates ($135 vs $119) for each family in our party. We all paid $119 except one for $135. You can stay at a good hotel in a good town for that much! Rooms were not ready as we requested early arrival and confirmed the day before. At 2:00 we had to leave for an hour before check in. We checked in at 3:00… Read Full Review

Report this review
★☆☆☆☆

“Hidden charges”

Written on: 08/06/2015 by 432Rooney (1 review written)

We have used booking.com on many occasions with no issues but will not be using this site again after our stay at Gemelos 22, Benidorm in April 2015. We had issues getting the keys, first we were sent to a near by hotel only then to be sent to an office on the beach front. Once there we could not collect the keys without paying a 50 euro cleaning fee which pays to clean the apartment on departure! This was not made clear when booking the apartment as otherwise I would have booked through a… Read Full Review

Report this review
★★★★★

“Meeson Hall”

Written on: 07/06/2015 by JoandMike (1 review written)

What a wonderful place to stay! Fabulous owners and staff. Gorgeous rooms and a scrummy breakfast! We'll be back for sure!… Read Full Review

Report this review
★☆☆☆☆

“ DO NOT USE!!!”

Written on: 05/06/2015 by DoNotUseBooking.com (1 review written)

Everything goes so easily at first: reservation made, charges processed, confirmation of reservation received...Then a couple of months later, they cancel your reservation for no reason, keep the money they charged you, and leave you with nothing - no reservations, options, or your money… Read Full Review

Report this review
★★★★★

“easy as pie”

Written on: 05/06/2015 by Praternu295 (1 review written)

I have used this site a few times and on each occasion it has been so strait forward and polished I don't bother using any other… Read Full Review

Report this review
★★★★★

“fantastic stay ,very friendly,clean helpfully.10/10”

Written on: 04/06/2015 by KaiyaFischer (1 review written)

Very friendly,very reasonable price,clean,helpfully,fresh breakfast made to your choices.i would go again and again... Also i would recommend to athere people.10/10 .family owned Mr Sunil bhalla and Mrs rajni bhalla thanks… Read Full Review

Report this review
★★★☆☆

“Need to review booking for infants”

Written on: 03/06/2015

Recently booked a 1 night stay at a property in Brean, The Old Rectory. I Filled out the requested information for 2 adults and 4 children and duly completed the children's ages, the youngest being 1. The perfect place came up with a family room big enough for the 6 of us to include a cot. When we checked in, we were given a room for 2 adults, 2 children and a cot, so not big enough for all of us and the room we thought we'd booked was taken by someone else. The information passed to the… Read Full Review

Report this review
★★★★★

“Very Religious and Safe stay at Hotel Disha Palace ”

Written on: 02/06/2015

Hotel Disha Palace is situated very close to the Saibaba Temple. We are 2 nights stay there and attending all baba's Aarti . Hotel is just 1-2 min walking distance from the Temple. Rooms are clean , staff behaviour is very friendly. Hotels tariff is very reasonable. I recommend this hotel to those who plan for shirdi trip… Read Full Review

Report this review
★★★★★

“Amazing ”

Written on: 31/05/2015 by Michellel32 (1 review written)

the hotel of knightsbridge green has very nice location and rooms are very big and cheap price aswell in the heart of knightsbridge beside bulgari hotel i would like to book there always… Read Full Review

Report this review
★☆☆☆☆

“They canceled my reservation and refused to refund the...”

Written on: 29/05/2015 by hqWilkinson462 (1 review written)

I reserved a hotel in San Francisco 6 months in advance. The advertisement said that I could book now and pay later. The full amount ($1200) was charged to my card immediately. The reservation also stated that I could not cancel or make changes. Two months after booking, I received an email stating that the hotel canceled my reservation. In order to receive a refund, I would need to provide a bank statement showing that I had been charged for the stay. I have provided this twice with all… Read Full Review

Report this review
★☆☆☆☆

“Sugar sands hidden fees ”

Written on: 28/05/2015

booking .com needs to exPlain hidden fees when booking a hotel sugar sands adds 240 dollar fee after I googled them tons of bad reviews about hidden fees I will not go through booking .com again good lesson for me 240 dollars later !!!'… Read Full Review

Report this review
★☆☆☆☆

“Sulla strada del declino”

Written on: 24/05/2015 by SergioZan (1 review written)

In principio Booking.com era basato sul principio della qualità...in quanto già a monte le strutture che erano presenti su di esso venivano selezionate e addirittura controllate dai loro referenti. Ora ormai hanno inserito di tutto...puntando sull'orrenda via della quantità. Pseudo strutture in cui non esiste + un servizio al cliente, una reception, una garanzia di pulizia e chi + ne ha + ne metta...tutto questo solo ed esclusivamente per incassare quante + commissioni possibili. E… Read Full Review

Report this review
★★★★★

“Superb”

Written on: 24/05/2015 by Gillian0159 (1 review written)

Had a lovely two night break in Liverpool and the Staybridge Suites certainly deserve an excellent rating. The rooms are great with plenty of space and everything you need. The staff were lovely and helpful and the whole set up is second to none. The choice for breakfast is superb. We stayed in room 420 and saw the Queen Mary pass along the Mersey this morning. What a treat. Thanks Staybridge Suites for making our weekend so enjoyable. It was our 34th wedding anniversary yesterday and hopefully… Read Full Review

Report this review
★★☆☆☆

“Reservation charged double”

Written on: 24/05/2015 by moDaniel324 (1 review written)

Booked a same day reservations online in Ogunquit Maine when we arrived two hrs later they did not have our reservation and the owner was not happy that booking .com approved us for same day. We booked for a king and all she had was a queen. The next night we booked for three nights at a Hampton Inn and were charged double the cost! When we researched r had to speak with someone that was located outside the United statrs! Won't be using them agin! Connie… Read Full Review

Report this review
★☆☆☆☆

“Worthless price guarantee”

Written on: 22/05/2015 by Mckennau92 (1 review written)

I booked a B&B in Devon and then found the price was £40 less on the B&B's own website. When I contacted Booking.com, they asked for a screenshot, which I sent. They then said that the rooms were not available when they contacted the B&B. Of course, this was because I had already booked them through Booking.com! In spite of this, they have refused to stand by their guarantee. They are clearly the kind of outfit you see each week on Watchdog. My advice is to have nothing to do with them. I… Read Full Review

Naomiferris's Comment

Written on: 02/06/2015

I agree that they don't give the best deal, I know for future reference to check the hotel's own website for specials before I ever go with booking.co. ever again !! I feel totally ripped off. I paid more to stay for 3 nights than it would have cost to stay for three night with a four course evening meal each night if I hadbooked through the hotel's own website !!!

Reply to this comment
Report this review Read 1 Comment
★☆☆☆☆

“Hotel had no reservation in their records”

Written on: 20/05/2015 by elizabethlaide (1 review written)

I booked a hotel in orlando with booking.com 2 months in advance.. They sent me information ext. when i arrived at the hotel. the hotel had no information about our reservation and if it were not for the reservation information i had they would not have honored the price and the stay as the hotel was full. I will never make reservations with booking.com as now i feel they are not trustworthy… Read Full Review

Report this review
★☆☆☆☆

“Advertise your Holiday Home with this lot at your peril”

Written on: 19/05/2015 by jasba123 (3 reviews written)

I advertised my Holiday Home with www.booking.com to my peril They NEVER take the side of the Holiday Home Owner under ANY circumstances I had valuable items stolen, even keys stolen, damage done to valuable items and they still made me pay back the security deposit. You have no way of knowing what type of Guest you are getting with booking.com 50% of the Guests are good, the other 50% are terrible-you only need one vindictive review from a Guest and your prospects of letting again are… Read Full Review

Report this review
★☆☆☆☆

“BOOKING.COM ARE CON-ARTISTS! DO NOT USE THEM! ”

Written on: 17/05/2015

The best price guarantee is a sham. They don't have the best prices and they won't honour the guarantee either even when you provide proof of cheaper deals. NEVER EVER USE THEM!!!!!!… Read Full Review

Report this review
★★★★☆

“Advantage Accomodation Trieste Italy”

Written on: 17/05/2015

Excellent accomodation and helpful host. Close to centre of town. Comfortable and quiet… Read Full Review

Report this review
★☆☆☆☆

“Booking.nightmare”

Written on: 13/05/2015 by ReviewU (1 review written)

Booked accommodation and paid our deposit last year, then recently we had an email saying they couldn't take the balance from our original card, so I updated their site to pay with another card, got the same message back, so used another card but the same thing happened again. I called their customer service team who couldnt offer any service at all, couldn't take my payment, couldn't tell me why their site was failing my cards, couldn't put me through to their payment team, could help at all!… Read Full Review

Report this review
overview