Booking.com Reviews - www.booking.com

★★★★☆
4.3 / 5
9900
88.1% of users recommend this

Summary

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★★★★★

“It is a paradise”

Written on: 11/05/2015 by DamariQuinn (1 review written)

This villa Curoyal close to the Jan Thiel beach is a happy location. Very nice garden, lots of space, Leisure seats everywhere. Quiet, spacious. A very friendly and professional manager. Clean, close to the beach. This is a place to return to. Very good working wifi all over the place, huge TV. Under the palapa near the swimmingpool you could bethere for hours. I cannot think of anything negative… Read Full Review

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★☆☆☆☆

“Major disappointment : Leesburg Colonial Inn B&B”

Written on: 10/05/2015 by Sharpxs354 (1 review written)

We went to bookings.com to get a room at a B&B in Leesburg,Virginia. Even though we had a booking confirmation number, the queen room wasn't available. They did have a double room available, so we took it. Big mistake! The room was tiny, they didn't offer any amenities (shampoo, hair dryer, TV instructions or guide), and furniture was broken including the bedpost of the foot of the bed. We asked about parking and they supposedly had four parking places for guests, but some of them were taken… Read Full Review

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★★★★☆

“Review of Booking.com ”

Written on: 10/05/2015 by O'Haratg34 (1 review written)

The apartment was very clean and comfortable,the view was amazing. The host  was extremely helpful and kind . He told us where to go eat , what to see, directions etc.i had an amazing time here! Everything was perfect !!!! Thank you… Read Full Review

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★☆☆☆☆

“did not honor price guarantee”

Written on: 10/05/2015 by ksboomboom (1 review written)

I unknowingly booked a hotel at O'Hare and later on found a better deal through Trivago. I called booking.com, they said they'll call me back---but they didn't. The sent and e-mail instead, stating they could not match the price. I ten sen them the price Amoma through Trivago,had quoted. They said the price quoted was for only 1 bed, which was not true.I called the hotel and confirmed the price was for 2 beds. Then booking.com asked for the info again 3 times and I sent it to them. Then they… Read Full Review

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★☆☆☆☆

“Use with great care!! you can be charged for room...”

Written on: 07/05/2015 by debfrenette (1 review written)

You can be charged for a room before you even arrive at the place. We found out the hard way. We booked a room with "special conditions", that meaning that you cannot cancel this room once you book it unless you give 30 days notice. We booked less than a week before, but they STILL charged us the cost of the full reservation, even with 2 days cancellation notice. Read the fine print, not all hotels book the same way. booking.com does not make this information clear at all. Makes me feel unsafe… Read Full Review

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★☆☆☆☆

“Horrible B&B booked online”

Written on: 07/05/2015 by GrantCahill (1 review written)

What a disaster! We booked online our vacation in Italy and this website offered us this B&B. The apartment was not what it looked like in the website pictures. I 've complained with them but it truly seems they don't care… Read Full Review

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★☆☆☆☆

“Never book with booking.com”

Written on: 06/05/2015 by Gilbertr170 (1 review written)

Crappy hotel. Got overcharged and when we wanted to checkout earlier booking.com didn't help out… Read Full Review

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★☆☆☆☆

“MOST TERRIBLE EXPERIENCE EVER”

Written on: 05/05/2015 by Cooneyei190 (1 review written)

THE WORST EXPERIENCE EVER, I MADE A RESERVATION AND UPON ARRIVAL I WAS TOLD IT WASN'T AVAILABLE, NOW LAST MINUTE ALL HOTELS WERE SOLD OUT AND WE HAD TO COMPLAIN FOR HOURS TO GET REIMBURSED AS IT RUINED OUR HOLIDAY PLANS. NOW 3 WEEKS LATER I AM STILL FIGHTING TO GET OUR MONEY BACK. WORST EXPERIENCE EVER… Read Full Review

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★☆☆☆☆

“False and confusing statements”

Written on: 05/05/2015 by jtang03 (1 review written)

I was searching for a hotel for a malibu wedding that we were attending. This was 4 months in advance and all the hotels: Westlake Village, Sheraton and Hampotn Inn had free cancellation with in 72 hours before check in date until I saw a charge for the full amount $196. In the email at the way bottom said cancellation cost $175 Until June, I thought this was to be refund if cancelled because otherwise wouldnt the cancellation cost be the full amount $196?. Now I'm thinking ok I must have… Read Full Review

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★☆☆☆☆

“it was a rip off”

Written on: 05/05/2015 by Max362 (1 review written)

Booked a room with 2 queen beds,when i get there there was only one bed and there wasnt any room with 2 beds available.terrible… Read Full Review

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★☆☆☆☆

“Booking fake!”

Written on: 04/05/2015

No Commission? "minimum 18% on every reservation" Free cancellation? "never!" - check policy before made reservation! Best Rate Guaranted? " on hotel's web site you'll find the real best rate" … Read Full Review

Debfrenette's Comment

Written on: 04/05/2015

yes now i see after we have been ripped off too. A 30 day cancellation window on a reservation that was booked days ahead? how is that even possible? do not stay at Toro Blanc in Playas Del Coco in Costa Rica unless your vaca is iron clad. you must cancel 30 days in advance!!

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★★★★★

“ Fort William at the Ardinnhe Guest House”

Written on: 04/05/2015 by johnnybach (1 review written)

The Ardinnhe Guest House is a wonderfully clean and welcoming place to spend a break. It offers tea and coffee facilities as well as biscuits. The rooms all(En-Suite)are prepared to a very high standard.It is reflected in their ratings(4*) they have have been granted an extra star for their dedication to their profession. The sheets and the towels are changed at regular intervals. The breakfast is freshly cooked to your liking,a full Scottish ,toast,fresh fruit, yoghurt and best of all… Read Full Review

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★★★★★

“A very pleasant stay at the Al Ain Palace Hotel”

Written on: 03/05/2015 by Sandybot (1 review written)

Chandan. Very helpful. Room was cleaned to a high standard everyday and all stocks of tea, coffee and milk replenished. Room 224 was well situated with a pool view and far enough from the ground floor so the sound from the bar band was a distant thud. Good facilities with a decent gym, sauna and swimming pool. 7 different restaurants to choose from. A great choice at breakfast time with many freshly prepared fruits, nuts, noodles and eggs to order.Frieldly and helpful staff… Read Full Review

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★☆☆☆☆

“Exchange rate display fraudulent”

Written on: 01/05/2015 by Alisonb1960 (1 review written)

I got slapped with huge fees after booking with booking.com Consider the way booking.com discloses the currency in which you'll have to pay (only displayed after hovering over a visually subdued link) and the currency that you selected beforehand in the currency selection menu, which is big and bold on your receipt. Booking.com is intentionally misleading consumers in fraudulent manner here and certainly doesn't deserve your trust!… Read Full Review

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★☆☆☆☆

“The worst site ever”

Written on: 30/04/2015 by Bojana555 (2 reviews written)

On your website say - cancelation free of charge and you charge the whole amount. Shame on you! Liars!… Read Full Review

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★☆☆☆☆

“Booking is the most horrible site ever”

Written on: 30/04/2015 by Bojana555 (2 reviews written)

Booking is the most horrible site. My friend made a reservation but her grandmother died. We were not able to go and we tried to cancel the reservation. Their answer was rude and they charged us the whole amount. I will never ever recommend this site to anybody… Read Full Review

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★★★★★

“perfect”

Written on: 26/04/2015 by Darrent213 (1 review written)

excellent stay. breakfast was excellent. rooms are great, very quite. very nice staff… Read Full Review

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★★★★★

“EXCELLENT WEBSITE FOR BEST DEALS”

Written on: 25/04/2015 by sachacaan (1 review written)

Best prices on the web. Easy to book and free cancellation too… Read Full Review

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★☆☆☆☆

“Bookings.com is the worst company to do business with.”

Written on: 19/04/2015 by SidneyMeier195 (1 review written)

As a hotel owner I have found Bookings.com to be the worst company I have ever used for booking client reservations. Everything about their system is Pro "Booking.com." Their number 1 priority is commissions. They quite often overbook your hotel and their system is full of conflicts. If you have any other choice in making a hotel reservation I would suggest finding an alternative source. You are usually better off going through the hotel directly, because more often you can get a discounted… Read Full Review

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★★★★★

“the rock appartments, hastings”

Written on: 17/04/2015

The rock it rocks! it was an excellent location with the sea view, easily to access- on the main road, it has all the facilities around. This property gives you the chance to have a wonderful stay. It's all newly refurbished, kitchen available, living area with flat screen TV, an amazing roof terrace where you can enjoy the evening. Three large bedrooms, two bathrooms, parking available. The water front lies before your eyes and there are restaurants near by. You can walk along the shore and… Read Full Review

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