Click Consult www.click.co.uk Reviews

Willow House, Unit B1, Oaklands Office Park, Hooton, Cheshire, CH66 7NZ
★★★★☆
4.4 / 5
87% of users recommend this
  • Value For Money

Description (provided by business)

Click Consult is a digital agency with a core competency in organic and paid search. Established in 2003, it has offices in Cheshire and London. In addition to search marketing, Click Consult also offers content marketing, social media and discovery services. Driven only by achieving viable commercial results for its clients, Click Consult works to agile methodologies for service delivery and uses industry leading tools and software providers such as Google Apps, Raven Tools and Act-On. Click Consult works with businesses from a variety of industries, helping to deliver them with digital campaigns and projects that achieve a healthy R.O.I. It aims to ensure complete simplicity in all of its processes, whilst understanding that success can only happen by engaging both man and machine.

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Was previously called SEO Consult www.seoconsult.com.
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★★★★★

“Click Consult Years of Searching and we FOUND OUR...”

Written on: 19/07/2012 by Trucksdirect (1 review written)

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Firstly let me explain that we have partnered with 3 companies prior to joining Click, and each of the 3 companies provided many promises but failed to deliver and cost us £££££. We decided on Click around 18 Months ago can only sing there praises do get me wrong we had a rocky start but this has been ironed out due to there ongoing and helpful guidance which has now got us from around a ranking of 50-100 on many key words to top 10 on all if not number 1 on at least 5, we are currently in… Read Full Review

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★★★★★

“Reliable, trustworthy and prompt!”

Written on: 18/07/2012

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We signed up with Click Consult as they were at the top of Google which is exactly where we wanted to be! They have always been prompt in coming back to us and more than helpful with any of our questions. Our Account Manager is particularily helpful. Click have managed our account successfully since setting us with them last year and have improved our rankings massively on Google as well as overtaking the general upkeep of our website. Highly recommended… Read Full Review

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★☆☆☆☆

“Clickconsult: beware of this company!”

Written on: 04/07/2012

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We signed up with Clickconsult for the SEO of our 2 websites and in over the last 2.5 years they've had about £35k off us and where are we now?!! From pages 2-3, after Google's changes now our websites are NOT even in the first 1000!!!! They simply dropped off the planet!! We had security problems with our websites being hacked, they never sent us anymore reports after google's changes (they never even contacted us to let us know about these changes!) and for 6 months we've had no reports!… Read Full Review

Jayzee01's Comment

Written on: 16/07/2012

Hi, I really feel for you having to deal with SEO Consult and that looks a HUGE sum of money to lose. We went through exactly the same problems as did others that have written on here that have since been removed - hence the note from Review Centre above.

Perfect Getaways (on page 4 now of reviews) has a full folder about SEO Consult and I would suggest you get in touch re: witness statements, evidence etc.

I would not get too upset about the threat of legal action as this looks to me to be quite a common occurrence from what I've seen although the documentation of that seems to have disappeared from these pages.

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Btc1812's Comment

Written on: 07/08/2012

@Nationwide Personal Injury: we have had to go through rigorous checks done by reviewcentre.com to ensure our review is totally genuine!! So please do not insult us by accusing us of being a Click Consult competitor! Our website: btc-nw.co.uk - check if you could find us anywhere at all on Google using keywords: company formations, ltd company formations, etc. We are suing Click Consult! We are not a competitor! Are you part of Click Consult or something?!! Or have you been "paid" by them?

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Nationwidepersonalinjuryfirm's Comment

Written on: 25/07/2012

sounds like a review off a competitor to me does this ...

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Btc1812's Comment

Written on: 19/07/2012

UPDATE

The following is an exact extract from an email from Click Consult regarding this posting and shows that they go back on their word and you cannot trust them in any shape or form;

"The contract your organisation has with Click Consult has not yet officially ended and you still have £364.80 left to pay under the terms of the contract. However, we would be willing to immediately cancel the contract and waive the remaining fee due if you remove the review that has been posted on the review centre website."

"Kate Thomas
Senior Account Manager
Click Consult Limited"

There is more self damning evidedence within the rest of the email which I can save for future postings. They have not listened to our concerns, complaints or anything they are just afraid of their reputation and will carry on threatening us to try and achieve their outcome

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Btc1812's Comment

Written on: 18/07/2012

Thank you for your responses. No, we won't remove our review. Innocent people must know how Clickconsult treated us before they make their decisions.

Our new SEO company has just had a look at the work that Clickconsult had done in the past and their exact comments are "it is shocking to see what low quality work Click Consult are placing for their clients!.

I don't understand why they do business the way they do, it just doesn't make any business sense at all! :(

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★★★★★

“Finally...an SEO Company that Delivers!”

Written on: 30/11/2011 by JamesMorgan (1 review written)

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Hi all, I'm the Online Marketing Manager for CEWE COLOR LTD, part of Europe's Largest Photo Company. I won't go into naming and shaming all the SEO companies I have used previously (they know who they are!) all of which have massively over promised and under delivered. After kicking the previous SEO company into touch I spent days and days researching SEO companies online, phoning other friends in the industry for referrals and one company name kept popping up 'SEO Consult'. I'd never come… Read Full Review

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★★☆☆☆

“Beware Click Consult PPC and SEO.”

Written on: 31/10/2011 by IanPhilipson (1 review written)

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I would not recomend Click Consult for any PPC or SEO. They will seek to tie you in to long term contacts paying in advance for there services. There will be a constant string of excuses as to why your site is under achieving and it wont be there fault. I've read some of the other reviews here and question there authenticity. We used Click Consult for all our PPC SEO and some online marketing for several years. We spent some £80k with them over the years Initially they had some… Read Full Review

Guest's Response to IanPhilipson's Review

Written on: 31/10/2011

Thanks Ian, my review is now on page 2 thanks to the quick influx of supposed great reviews.

Conflicts over with their contracts seems to be a bit of a theme.

I even tried to contact Matt Bullas personally to get an explanation of his knowledge of when they wrongfully tried to sue me (which included many lies/gross inaccuracies from Click Consult/SEO Consult which I was left having to disprove with evidence in court). I even made an offer to remove my bad review if he was able to give me a satisfactory response (I would not like him to personally lose out thanks to the incompetence and dishonesty of his staff, if it was an honest mistake on his part) - but he has never even responded which I think just suggests there was no mistake.

I trust you have found a more trustworthy company now.

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★★★★☆

“Click Consult deliver results”

Written on: 08/09/2011 by Kariewright (1 review written)

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Mandalay Wedding Stationary have been using Click Consult for web optimising for just over 2 years now and we have seen our page rank improve dramatically since they've been on board. We have a dedicated account manager Dawn, who is always available to give us advice when we want to make changes to our campaign and we would recommend them to other companies wanting to improve their presence on the web. A great service… Read Full Review

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★★★★★

“A professional company that delivers results.”

Written on: 17/08/2011 by WhiteandBishop (1 review written)

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We (White & Bishop ltd) have been with Seo/Click Consult now for six months. We have been impressed with the professionalism of their staff but more importantly we have also experienced a large increase in traffic and revenue from search engines. We had not previously used an agency for our SEO and it was something we went into with great care. Obviously SEO can be a bit of a minefield so we wanted to get it right. After receiving two or three quotes I found the Top Seo's website that listed… Read Full Review

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★★★★★

“SEO Consult - A Ranking Success”

Written on: 17/08/2011 by SiddallandHiltonProducts (1 review written)

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We have been working closely with SEO Consult since December 2009 and from the outset we have found them to be extremely professional and focused in their approach to achieving our objectives. The initial objective was to improve our page rankings for a web site with no SEO built in; after 4 to 6 months (off page work only) our home page was ranked in the top 5 on Google and after 8 months we achieved a ranking of 1 in August 2010. To date we continue to be ranked in the top 5 for our chosen… Read Full Review

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★★★★★

“PPC Trial”

Written on: 29/07/2011 by Sarah_Corfield (1 review written)

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I was really impressed with the PPC results that we got using Click Consult. Our website traffic significantly increased over the campaign period and PPC has now proved itself internally as valuable investment for our brands. I would recommend the services of Click Consult to another business… Read Full Review

Alancoventry's Response to Sarah_Corfield's Review

Written on: 04/08/2011

Hi Sarah,

Be very cautious. If it was a 'trial', then the knowledge that you will have a decision to make at the end which could involve a long term contract that you can't get out of may affect the level of service you get. The effort might subside a bit at that point. It certainly did with me!

A very pleasant, helpful few guys I talked with prior to getting into a contract, then, very soon after signing, things went downhill with late work, missing work, poor service, poor results, etc.

All the best.

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Btc1812's Response to Sarah_Corfield's Review

Written on: 07/08/2012

Alan Coventry, please e-mail me: btchome@btconnect.com. We are taking Click Consult to Court! Due to their dodgy links, Google now has penalised our websites in great style! From pages 2-3 now they have dropped off the planet completely! Thanks.

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★★★★★

“Worked very well”

Written on: 13/07/2011

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We (Dufton Kellner) initially spoke to Click regarding our new website that we were completely overhauling. Whilst they didn’t do the final design (because we were able to do this ourselves) they did bring a number of ideas to the table that were both refreshing and innovative. We found their staff very professional and therefore when they asked us about SEO we were more than happy for them to quote. SEO/Click Consult gave a number of on page SEO recommendations and detailed strategies… Read Full Review

Guest's Comment

Written on: 17/07/2011

A couple of things come to mind when I look at the details surrounding this review.

1. Click Consult PAY YOU a reasonable amount of money to do their accounting. Therefore, is it conceivable in any way that you might leave a less than complimentary review when they ask you to? (bearing in mind that they gave you a great review on your own site)

2. You are one of a handful of people who have left a great review in the few days following a rather incriminating review detailing how shockingly they treated a non-associated customer. Would the timing suggest that they contacted you (and other customers who are guaranteed to leave great reviews) to help push down negative details of their customer dealings?

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★★★★★

“Great overall experience”

Written on: 12/07/2011 by TravisWild (1 review written)

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I have been a client of seo consult for over four years. My online business has been helped greatly by the strategy we have adopted togther with all of my home page keywords being in the top two positions on google and im even placed above competition such as B & Q! I defiently get value for money for the results i am achieving, if i do need to contact my AM i get a response within the same working day and always receive my monthly report so i can keep a track on my campaign. I have been… Read Full Review

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★★★★☆

“Review of Click Consult”

Written on: 07/07/2011 by sharonsilcock (1 review written)

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Liverpool ONE has been working with Click Consult for 10 months and within that time we have seen a significant improvement in keyword rankings. We are currently ranking in first position on the first page of Google for seven of our keyword terms, which we are very pleased with. As a result, we are seeing a significant increase in monthly web visits compared with the same period last year. The team is professional and friendly and as we are located within close proximity to their office, we… Read Full Review

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★★★★★

“Couldnt ask for a better SEO experience!”

Written on: 07/07/2011 by ChrisRowson (1 review written)

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Having been with Click Consult from the launch of our business they have without doubt been a vital ingredient in our exponential growth. Online marketing and website development is a difficult concept to grasp as a business owner due to the vast array of literature, differing opinion and changing trends that as a novice I read about. Click Consult have taken a major headache away with their extremely professional service that always feels on the pulse of the latest SEO techniques. The… Read Full Review

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★★★★★

“Excellent communication. Very patient with repeated...”

Written on: 07/07/2011 by JoanneSaunders (1 review written)

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Since my past nightmare experience with other web design and SEO companies the team at Click Consult made sure the builders of the site kept in regular communication. I was very impressed by the eagerness to help and understanding of all the things I wanted out of the website. My project was and still is kept open as long as necessary to get the end product I want, which I regard as one of the greatest things about this company, satisfaction guaranteed. They were very open to my thoughts and… Read Full Review

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★★★★★

“SEO Consult works for us!”

Written on: 05/07/2011 by michaelsowa (2 reviews written)

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We have been a client of SEO Consult (Click Consult) For just about one year now. We are very happy with the work and our relationship with them. Our website has seen significant gains in the rankings for our chosen keywords and is continuing to improve. I also manage a web development company and many of our clients now use SEO Consult and are also very happy, with exceptional performance from PPC campaigns that they manage for them (We do not use PPC ourselves personally). We are quite… Read Full Review

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★☆☆☆☆

“A waste of money ending up in court”

Written on: 04/07/2011 by AlanCoventry (1 review written)

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I had a contract with SEO Consult/Click Consult, trusting that they would do the work they promised and get anywhere near the results they projected. 5 months in (and a few thousand pounds) they had only achieved around 30 percent of the results they had projected for the first 3 months. That is 30 percent of the results in 166 percent of the time! SEO Consult/Click Consult were also not providing the physical work that they promised. After repeated efforts over many weeks to get them to… Read Full Review

Oncebitten2010's Response to AlanCoventry's Review

Written on: 04/07/2011

My similar experience has been removed which brings me to ask what relationship this review site has with CC ? maybe someone would like to explain ??????

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Frances0241's Response to AlanCoventry's Review

Written on: 27/06/2014

I had exactly the same experience with you. Long and unfair contract terms.

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Alancoventry's Response to AlanCoventry's Review

Written on: 29/02/2012

Unfortunately I haven't personally used another company since although a friend helped me out at the time which was very useful.

I am understandably a bit shy of trying another company.

There was a guy who left a similar review a few days ago which has now been removed - he said he had found a trustworthy company now and invited people to contact him. If it gets reinstated he is probably worth at least contacting.

I hope you find what you are looking for.

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Guest's Response to AlanCoventry's Review

Written on: 28/02/2012

Can you recommend any other companies which you found? I was going to use them but after your comment I won't even though they have good reviews on this site.

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Guest's Response to AlanCoventry's Review

Written on: 01/08/2011

An absolute waste of time resulting in loss of money and search engine ranking. Poor customer service. Ensure that everything is in writing and DO NOT sign any contract unless you have a clear break clause giving you the right to terminate the contract at any given time. Watch out for contradicting or over ruling clauses which they will try and enforce later down the line. In my honest opinion walk away and look at elance or guru for contractors worth their salt. These guys are still in the ice age of SEO techniques. Be warned!

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Perfectgetaways's Response to AlanCoventry's Review

Written on: 07/07/2011

Oncebitten, you just need to contact Review Centre with proof that you were in contract with Click Consult (copy of contract or emails or something) and they will reinstate your review. Perfect Getaways had to do that when we put a negative review about SEO Consult.

I believe all reviews had to provide proof (negative as well as positive) because of the number of reviews about SEO Consult that couldn't be substantiated.

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Guest's Response to AlanCoventry's Review

Written on: 04/07/2011

you are not alone

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★★★★★

“Top SEO/Web Development Company”

Written on: 20/06/2011

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We have engaged SEO/Click Consult on a number of projects over the last 2-3 years for our own company and for retained clients. Their knowledge of the SEO sector is second to none and coupled with their enthusiasm, drive and resources has made them our first port of call for any SEO/Web/Social Media projects we are involved in. They also genuinely seem to enjoy the work they do and this shows through in all of the staff we have dealt with during this period. Alan Bevan - City Residential Ltd… Read Full Review

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★★★★☆

“Pretty good, could be better”

Written on: 13/06/2011

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I have worked with many SEO companies over the past few years and consider myself to be fairly clued up on the work they do. I enlisted the services of Click Consult after reading their good reviews on here because I wanted a professional company I could trust to do the "leg work" for me so I could spend more time developing my website rather than promoting it. I negotiated a 6 month contract for £720pm inc. VAT which included optimisation of my homepage targeting 6 keywords. Other extras… Read Full Review

Perfectgetaways's Comment

Written on: 15/06/2011

Hi,

It would be nice if you put your company name or website on the post – just to keep things honest.

It probably sounds petty but the last review about SEO Consult (which was five stars and extremely positive about them) was quickly taken down by Review Centre when it was found to be written by an ex employee of SEO Consult. Not that I think the same about yourself as you appear to be quite critical in a lot of parts about their work in the first three weeks.

I hope it all goes well for you over the next six months.

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★★★★☆

“Having worked with Click Consult for a number of years...”

Written on: 29/03/2011 by twilcock (1 review written)

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Having worked with Click Consult for a number of years I find their approach extremely professional, enthusiastic and competent. Their knowledge in the PPC field is top class with great attention to detail. Click Consult have work hard to understand JJB's philosophy and that's reflected in the strategy undertaken. The reporting is always comprehensive and they're always available to offer their support at short notice… Read Full Review

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★★★★★

“I have been with SEO Consult since 2007. I had never...”

Written on: 09/01/2011 by Ripon Acupuncture (1 review written)

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I have been with SEO Consult since 2007. I had never done anything online before and I had a new business venture. With their advise they helped me choose a domain name, branding, and built the website.

I am very pleased with the website they did, it is not as flashy as it could be but I and my customers really like it. Whenever I have asked for further changes they have been very accommodating.

Since then I am top of Google for all related searches to do with Acupuncture in and around my… Read Full Review

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