Flightline, www.flightline.co.uk

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Latest Reviews

“Not forthcoming with info”

★☆☆☆☆

written by Joy418 on 07/11/2016

Tried to book a flight with Flighttime to Bangkok. The person I spoke to wanted me to pay the money for the ticket into his account which we refused. We asked him if we could pay in a different way and he explained that we had to pay £1 by giving him our account details and after we will be provided with a code which should be given to him and then he will take full payment. WE called our bank to check if the way we were being asked to pay was legit and we were told though it was right they could easily wipe out our account and we would not have a way of getting it back. We called again and explained we did not want to do it that way and asked for different method and he said he would email us but it never happened and we kept calling the person we spoke to and he kept cutting our calls. WE called the fraud prevention as we had given photos of our ID and we were advised that this was indeed fraudulent. Never use their service.

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Navkhan's Comment

Written on: 20/03/2017

You are very lucky that you never transferred any money where as my sister transferred full amount to flight line business account to a person which he emailed bogus tickets which were only reserved not confirmed and his taken full payment. Please don't trust this company and the people that work there they are all bad.

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“EXCELLENT VALUE”

★★★★★

written by tinallan1 on 25/09/2012

I HAD NEVER HEARD OF FLIGHTLINE UNTIL I SEARCHED A NUMBER OF HOLIDAY WEBSITES AND CAME ACROSS THIS COMPANY.ALL WE NEEDED TO KNOW WAS EASY TO ACCESS,NO PROBLEM IN BOOKING THIS HOLIDAY TO MENORCA.OUR FLIGHT AND HOLIDAY WERE PERFECT AND WOULD RECOMMEND FLIGHTLINE TO OUR FAMILY AND FRIENDS.OUR HOTEL WAS BETTER THAN WE EXPECTED.VERY FRIENDLY AND CLEAN.THE FOOD WAS FAULTLESS,PLENTY TO SELECT FROM.OVERALL A VERY ENJOYABLE HOLIDAY AT THE REY CARLOS 111 IN ES CASTELL.WOULD DEFINATELY BOOK WITH FLIGHTLINE FOR FUTURE HOLIDAYS.VERY IMPRESSED.FROM A VERY SATISFIED CUSTOMER.

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Alfie287's Response to tinallan1's Review

Written on: 13/01/2013

Hi i booked my holiday to Turkey Fortuna Beach Hotel last May with you and it was wonderful,i had made a mistake on my first hotel choice and your rep (name removed) sorted it out. I wanted to go back this May for 14nights but i cant find this Hotel on your site,are you still using this hotel if so can you find me a Holiday 14nights all inclusive please, hope you can help. Many Thanks. Noreen Lloyd [Mrs]

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“would not use again”

★☆☆☆☆

written by on 16/09/2012

upon our return private transfer form our hotel to the airport our taxi did not turn up we were a party of 5 people 2 of which were in wheelchairs luckily we did manage to get on the tour operators pick up bus but was a pain trying to get 2 people up the stairs of the coach with walking difficulties

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“No Control of the Booking once made”

★☆☆☆☆

written by disgruntled_steve on 16/08/2012

I booked my flights to Tenerife (via Monarch Airlines) using Flightline. Having booked, I discovered that I can not view and select seats on the plane as I normally do with a direct booking with Monarch - I had to talk over the phone with a Flightline person who could see them and chose the seats for me. Even worse, I can't do an online check-in for the flight. Monarch are happy to let me do this providing Flightline tell me the email address they used to make the booking, but Flightline refused point blank to do this and offered no alternative. I will have to wait in the long, long line at Gatwick to check in, whilst I think - will I ever, ever use Flightline again? Probably nice people at Flightline, but they are still working with 20th century services and technology in a world where their clients want to do almost everything online - wake up guys and smell the coffee!

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“Great Service”

★★★★★

written by on 30/07/2012

I booked my Mallorcan holiday with Flightline.co.uk back in March this year. I must say the sevice has been fantastic. I have found the company to be highly competetive within the market place and would definately book with them again in the future. I have made calls regarding my booking to thier office and the customer service team have been very polite and have deal with all my quieries very propmptly. Well done to everyone at Flightline, you seem to have got it right.

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“found this site easy to use.”

★★★★★

written by on 26/07/2012

I found this site so easy to use, and when i needed to change some eliments to my holiday staff on phone so helpfull and got my problem sorted straight away new tickets printed off straight away too, now looking forward to a fab holiday.

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“holiday sept 2012”

★★★★★

written by willbrack on 13/07/2012

I have been on many travel company web sites to plan my holiday. this has been the best. this was so easy to book and all the costs were shown,so you know the full cost which helped. would book again,and will give further review after our holiday.

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“Easiest Holiday Booking Ever!”

★★★★★

written by 4852johnh on 05/07/2012

Hi, Just a quick email to thank you for arranging my family\s holiday to Menorca, which we booked 9 days prior to departure. We had only ever used big tour operators and to say using your company was 10 times easier is an understatement. Everything from the scheduled Monarch flight to the airport shuttle transfer was excellent, we had stayed at the hotel before so we knew what to expect there. I looked at booking flights, transfers, hotel and insurance directly and couldn\t do it as cheap as Flightline, so a big thank you once again. We will definitely recommend your services to anyone who\ll listen!

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“Assited Travel Experience. Flightline/Flyby”

★★★★★

written by on 29/06/2012

As I have trouble walking and cannot climb stairs and find inclines very difficult I told my problem to the person I contacted via phone and they suggested I request Travel assitance. I must say that the service was first class I was taken in a chair, up and down lifts, put on a ambulance type of lift into the plane and treated with the utmost respect.June Davis.

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“very good service thanks”

★★★★★

written by coopes1 on 14/06/2012

having my hotel change at the last minute,tranfer for change was done with no problum thanks.

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“Flight Booking to Alicante from Cardiff Airport”

★★★★★

written by on 05/06/2012

Excellent site very easy to use. Originally tried to book direct with Iberian but encountered a few problems including messages that parts of the site were unsafe and wss recommended not to proceed. I liked that all operators to Alicante were included so didn't have to go into each individual site as I've done previously. Appreciated that I was billed in £Sterling and not Euros. The free baggage was also a bonus. I am more than happy to recommend Flightline to friends and family and will certainly use this site in the future. I also liked that I was offered direct and indirect flights giving me an excellent choice. Flightline covered everything I needed to know to make my booking.

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“Excellent value”

★★★★★

written by neiljaffa on 30/05/2012

We hadn't been abroad for 5 years due to teenage kids, so decided to use an online company. Its a bit of a faceless process, and I was a bit concerned when all I received was e mailed tickets etc, but the holiday was hassle free and faultless and nearly 40% cheaper than going throguh an agent so I would recommend this company.

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“Fantastic Flightline”

★★★★★

written by Erniejohns1 on 16/05/2012

Holiday time is aprouching so i have only one thought, that is to go on line www.cheap holidays.com.this takes you into all that FlightlineHoliday has to offer. A simple step by step holiday search and booking procedure. Where you want to fly from -to When you want to go Holiday destination ,type of accommodation and board. Arranging transfers This is my sole opinion after using this company for every holiday for about five years, FlightlineHoliday make booking a holiday so easy I would not bother going anywhere else. WELL DONE FlightlineHoliday

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“FLIGHTLINE EASY BOOKING”

★★★★☆

written by on 13/05/2012

BOOKING WITH FLIGHTLINE WAS EASY TO DO . EVERYTHING IS SO EASY TO FIND FLIGHT HOTEL ACCOMIDATION. FLIGHT TIMES TO SUIT EVERY INDIVIDUAL WITH TRANSFERS INCLUDED IF YOU WISH. A WIDE CHOICE OF ACCOMIDATION ON OFFER. I RECOMEND USEING FLIGHTLINE TO ALL MY FRENDS.

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“Airport Transfers”

★★★★★

written by on 02/05/2012

I have used this company now on two occasions, for private transfers from and to airports in both Malta and Prague. I know that they have to rely on the local taxi firms in these countries to provide a good service. I cannot fault either of them. Both taxi firms were reliable, the staff pleasant and knowledgable and the vehicles in good safe condition. The prices were very, very good especially for private transfer. I would fully endorse the use of this company.

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“Change your flights”

★★☆☆☆

written by on 02/05/2012

Flightline advertise flights at much better prices but how they do this is by advertising great flight times and then calling you a couple of weeks before your holiday to change your flight times to rubbish ones to save them money. I would not use this service again nor would I reccomend them to people I know utter rubbish

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Asheridan's Comment

Written on: 02/05/2012

Hello there,

As an employee of Flightline I can assure you that if you were contacted regarding a flight change, this was arranged by the Airline and, as your agent, we have no control over flight changes - we can only do our best to make you aware of the change as early as possible.

Rest assured flight changes do not make or save Flightline any money whatsoever. Quite the contrary - it costs money to administer the flight change and contact the customer regarding the changes.

We apologise on behalf of your Airline for any inconvenience this may have caused you.

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“excellent service”

★★★★★

written by sharonpriest on 25/04/2012

I used this site to book a return taxi transfer from airport to hotel which was very straightforward, and at an excellent price, BUT I stupidly booked the return date as June 2013 not June 2012 as required. Fortunately the operator noticed this and contacted Flightline, who rang me and sorted it all out at no extra charge. With this sort of service I will definitely be using them in the future for all my travel booking arrangements - thanks again Matt!!

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“Best company to book with.”

★★★★★

written by on 10/04/2012

This is the first time that I have booked a flight with Flightline and I am very happy. I have been kept informed about a small change in flight times, over 3 weeks before I fly. Yes,I will certainly, book with Flightline again.

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“Flightline booking review”

★★★★★

written by barrynee on 10/04/2012

Excellent service as usual except for a glitch on the on-line server which initially prevented our booking - rectified quickly and very pleasantly the next morning by Jo. First class service as always.

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“email received”

★★★★★

written by on 05/04/2012

Thank you for your prompt reply as regards booking and information looking forward to travelling to Portugal and enjoying hotel and some of the sites. Hoping that everything goes to plan as regards shuttle etc.Thank you once again for your assistance.

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Asked by zaarakhan on 10th February 2015 Report this content
I booked a cheap flight with Flightline. They booked the flight and then cancelled it and took my money. I am waiting for a refund. I want answers and now nobody is answering the phone. What should I do?

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