Written on: 20/03/2011
3 months ago, I would have given Amdega no stars at all despite my very beautiful conservatory because we have had endless problems with the company over the last 18 months - wrong and missing part, severe leaking and a totally appalling customer service, which had clearly become well-known. However, the recent takeover has totally changed the situation and I honestly believe Amdega is getting there. My recent dealings with Amdega have been great. Work has now been properly completed and... (read more)
Written on: 18/03/2011
Recent repair under guarantee to one faulty window has just been done after 7 months wait. During that time, of course, letters, emails and about 15 phone calls have been made. Also it took longer than this to be reimbursed our deposit for the job.
Contractor was excellent & did a good job & informed us Amdega now had new management. We live in hope that they can actually improve.
We have a lovely conservatory now but it took 5 attempts for them to build & then they took us to court... (read more)
Written on: 12/03/2011
I have read all of the reviews posted on your website and can only conclude that some of the comments are fictitious and made up by past employees who were not capable of meeting Amdeaga's high standards and such have had their appointment's terminated. I have first hand experience of Amdega's first class joinery facility, and seen many examples of successfully completed projects. I would suggest anybody considering an Amdega conservatory visit their workshops and/or visit some past... (read more)
Written on: 03/03/2011
We found our Project Manager, Aaron, extremely helpful and pro active. The Amdega fitters were also very efficient. The finished project looks exactly as we thought it would and we are looking forward to some excellent weather when we can throw the doors open and enjoy the conservatory and the garden together.
Mrs J. Strazzer, London (read more)
Written on: 02/03/2011
I have been very happy with my consevatory the fitters and staff at the main office have been helful diligent and very proffesional. The work was completed on time and queries were dealt with promptly (read more)
Written on: 28/02/2011
The final result surpassed our expectations. There were difficulties along the way but following management changes at Amdega all issues were resolved. (read more)
Written on: 25/02/2011 by jennyruston (2 reviews written)
This would not have been the rating for Amdega last year as under the terms of the warranty we should have had a number of problems solved and the warranty fee refunded. How different is the attitude now. We know that the company has been taken over and it really shows. We have received outstanding service from all departments since they took over and their customer service manager deserves a special mention. A first class member of the new transformed team. We bought from Amdega because we... (read more)
Written on: 24/02/2011 by neil MacCormack (1 review written)
we love our Amdega conservatory.It has stood the test of time, now 9 years old it still looks as good as new. Any small problems we have had have been dealt very efficiently by the warranty department. They have been a first class company to deal with. (read more)
Written on: 18/02/2011
The reviews which have high ratings are completely different from my real life experience. They are disorganised, expensive and low-quality. The currently management is concerned about financial return not a long-term business. We have had 4 project managers. They have had our money for 1 year and still no conservatory! (read more)
Written on: 07/02/2011 by thommo1948 (1 review written)
Like many posters on this thread I have had my problems with Amdega in the past under its warranty scheme. However I noticed that the company was recently purchased by a specialist fund called Endless, financed by HSBC, and had installed a new management team.
I decided to contact the new team about the blown panels and leaks in my 7 year old conservatory. What a transformation in attitude and customer service now that the business has been refinanced. Admittedly I had to pay a fee for a... (read more)
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