Bikes 2U Direct Reviews - www.bikes2udirect.com

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★★★★☆
4.4 / 5
87% of users recommend this
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  • Value For Money

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★★★★★

“Great prices, backed up by fantastic customer service.”

Written on: 20/06/2013

I was looking for a bike for my son's 5th Birthday. I had done extensive reach and decided on the Dawes Blowfish 18". I tried my local bike shops (independent and a couple of large chains) and none of them came close to the fantastic price offered by Bikes 2U Direct. When I unpacked the bike and put it together I soon realised that I should have bought the 16" version as the 18" was too big. My initial thoughts were "oh no what a nightmare I bet they won't take the bike back now I have pieced… Read Full Review

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★★★★★

“Excellent Service”

Written on: 19/06/2013

The bike arrived within 48 hours of placing the order. The bike was securely packed and it was very easy to assemble the last few parts. Although the handlebar is not attached to the bike on delivery all the brakes and gears are corrected adjusted. Nothing to not like and a lot cheaper than my localbike shop! The first 50 miles have all been trouble free. My last bike latest 25 years and so I look forward to doing business with you again in 2038 if I'm still riding a bike at 88! … Read Full Review

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★★★★★

“piranha p600”

Written on: 16/06/2013 by DeanAustinRiley (1 review written)

I was a little dubious ordering as you are not required to register. Boy was i surprised when i received a text the following morning that my order was on its way. sure enough it arrived on time as promised. Everything was as promised and i may add cheaper than anywhere else in the UK. Assembly was easy. I thought i had a part missing but, a quick email to customer care re-assured me that i did indeed overlook where the parts were. The reply email was received within seconds. I really cannot… Read Full Review

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★★★★★

“Viking Belgravia pink”

Written on: 14/06/2013 by tigergirl2uk (1 review written)

Saw this bike online and had to purchase it immediately. I received the bike 24 hours later in a well packaged box and got it assembled and ready to ride in just over an hour. A really lovely stable bike. I am really pleased about my purchase and have since found the same bike online at an extra £100 on the price I paid. Superb service from the customer service. I shall definitely be back to buy my next bike from Bikes 2U Direct and highly recommend them to everybody. Ultra brilliant… Read Full Review

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★★★★★

“Excellent”

Written on: 14/06/2013

Hiya, Just wanted to say thanks for the speedy delivery of this excellent little bike - the Mrs is over the moon. Took me about 20 minutes to get it assembled, no problem at all. look forward to buying my next bike from you as well. Thanks again, Odilon… Read Full Review

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★☆☆☆☆

“Rip Off Merchants”

Written on: 13/06/2013 by VeryDisappointing (1 review written)

I was sent a bike in a box that was left on my doorstep for the whole day. Anyone could have taken it. Insufficient instructions to assemble the bike. The website did not make it clear that the bike was self assembly in the first place. On arrival the pedal was faulty and it was difficult to attach to the pedal crank. I tried it out, went on two very short bikes rides (road) so nothing hard core. The pedal fell off and I was unable to reattach it. I contacted customer services who said it was… Read Full Review

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Kane1983M's Response to VeryDisappointing's Review

Written on: 15/06/2013

Then why ride it if the pedal was faulty?...

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★★★★★

“Quality, Helpful, Knowledgeable, Fast dispatch and...”

Written on: 10/06/2013 by TonyPepperoni (1 review written)

Dudes! Can I say how happy and impressed I am with the quality of service you guys provide and your customer care. I found you on line, checked out the site, chose the bike I wanted and gave you guys a call. Really helpful chat then re assured me to go ahead and make the order on line. You phoned me back to let me know about an out of stock item, then proceeded to send the agreed bike. It arrived today, the very next day, and that is swift! It is now constructed and has been out for a test… Read Full Review

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★★★★★

“A superior service at an affordable price”

Written on: 03/06/2013 by MrsBallantyne (1 review written)

After having found the bike I liked in an outdooor shop, I realised that they could not get it into stock so I would have to buy it online. After checking this company out, I found that they did not have a wide range so I searched and found bikes2Udirect. Not only did they have the bike I had looked at but they had it in a more desirable colour and at a significantly lower price than any other company. Living quite far North I expected extra delivery charges and a longer wait for my bike; not at… Read Full Review

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★★★★★

“Great bike and service! Very impressed :-)”

Written on: 01/06/2013 by MrMoo42 (1 review written)

WOW! What great service, I emailed bikes direct 2u, they answered my questions and I decided to purchase my bike. The bike was dispatched last Tuesday (28h May) and arrived on the Wednesday, quick service and overall a quality service too. The bike that I bought is fantastic and just what I need, I'll have no hesitation in going back to bikes direct 2u in the future and I'd have no hesitation in recommending them to my friends, but with confidence! :-)… Read Full Review

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★★★★★

“Happy Customer”

Written on: 31/05/2013

Was recommended to this site via a close friend. Great range of bikes. Clear information about each model etc. Ordered on Monday 27th, bike delivered Wednesday 29th (which I thought would be delayed due to the long weekend, very impressed) Really happy with my purchase. Easily enough to assemble. Will be returning to order another for my son very soon! Thanks Bikes2uDirect!!… Read Full Review

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★★★★★

“Reflex Mantis fold up bike”

Written on: 15/05/2013

From start to finish this was a good 'retail' experience. I was kept informed of delivery details etc and the bike turned up as expected. The quality of the bike was as described and I have now fitted off road tyres which makes the bike 'look the part'. The price I paid was the lowest as well… Read Full Review

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Djstu's Comment

Written on: 20/05/2013

these are fake reviews

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★★★★★

“Excellent service.”

Written on: 03/05/2013

Really couldn't improve. Lovely bike delivered in record time. Even the Yodel driver was considerate enough to drop it off first thing in the morning before I had a chance to go to bed (message that I was night worker was heeded). Thankyou… Read Full Review

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★★★★★

“Outstanding service and unbelievable price”

Written on: 29/04/2013

I ordered my bike on the site and within minutes got an email explaining that the bike I had was out of stock with some recommendations for alternatives in my price range. Whilst a couple of bikes I wanted were also not in stock or had sold out, they kept me informed and always recommended an alternative or two. They answered any questions I had about set up and size quickly too. Absolutely first class customer service. Their prices are just about the cheapest I can find online as well… Read Full Review

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★★★★★

“superb service beyond measure”

Written on: 25/04/2013

Able to purchase the Claud Butler bike I needed at the right price and delivered just two days later exactly as promised. Service that culd not be beaten… Read Full Review

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★★★★★

“great place to get bike from”

Written on: 23/04/2013 by lovelyperson (1 review written)

got my dejavu bike from here,bike got here very very quick bike is very good,it was easy to put together,didnt bother with the instructions as not needed as it was so easy to do bike rides really well,i odered the 19inch frame and it was fine for me im 5ft 8 and inside leg of 31. great price as well,in shops you would have to pay well over the £300 mark i love the brown leather handle bars and the saddle,which is very comfy by the way.all in all a great bike and a great place to get your bike… Read Full Review

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★★★★★

“Great bike,fantastic price!”

Written on: 11/04/2013 by Mrsj42 (1 review written)

Ordered a claud butler bike for my son and having placed the order on Saturday was unsure it would reach my son for tuesday (his birthday) so contacted them via email,got a response within two hours saying it would,and it surely was! Fantastic company to do business with and i would highly recommend to anyone,delivery-perfect,service- second to none, if you want a good quality bike at a price that beats all others along with excellent service and delivery then look no urther,i know i wont be in… Read Full Review

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★★★★★

“Very Fast Response”

Written on: 11/04/2013 by Laura4585 (1 review written)

Although I didn't order a bike in the end from Bikes 2U Direct I received excellent customer service from Tobie. I was looking to get a bike delivered abroad and unfortunately they were not able to provide this service but I did get virtually instant responses to numerous emails and very helpful advice… Read Full Review

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★★★★★

“Ridgeback Voyage”

Written on: 11/04/2013

I've been looking for a new touring bike and know that the Ridgeback Voyage is well thought of and well equipped. The 2012 model has slightly better rack and mudguards and when I saw it advertised with Bikes 2U Direct at £300 less than retail, I could not resist. Very quick delivery and super bike, and £250 LESS than a second hand example I saw in a shop recently. Bargain… Read Full Review

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★★★★★

“Viking Roma”

Written on: 02/04/2013 by Ed2374 (1 review written)

1St time dealing with Bikes Direct 2U..damn fast delivery,item is faultless,set up took a very small amount of time,initial impression of the bike was good,but after the 1 St ride,this improved greatly,brisk 15 miles covered with ease,saddle is possibly one of the most comfortable I've used over the years,this bike has a lot of potential if you wanted to up rate any of the componants,frame is light weight,wheels are very light, grip in wet and dry conditions is good,smooth gearing,perfect value… Read Full Review

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★★★★★

“great service!”

Written on: 29/03/2013 by Rich172 (1 review written)

Swift delivery and well packaged, all tools in the box to set it up in ~20 minutes. My local bike shop let me down just prior to my son's birthday. Bike 2 U direct were only website showing stock of the model I wanted. I called to check,got quick response to confirm stock availability and then placed the order on line (~1600 pm). Immediate order confirmation. Next morning it was despatched. Yodel the courier delivered next day less than 48 he's after order, before son home from school so it was… Read Full Review

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