Bikes 2U Direct Reviews - www.bikes2udirect.com

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★★★★☆
4.4 / 5
87% of users recommend this
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  • Value For Money

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★★★★★

“Great bike and service! Very impressed :-)”

Written on: 01/06/2013 by MrMoo42 (1 review written)

WOW! What great service, I emailed bikes direct 2u, they answered my questions and I decided to purchase my bike. The bike was dispatched last Tuesday (28h May) and arrived on the Wednesday, quick service and overall a quality service too. The bike that I bought is fantastic and just what I need, I'll have no hesitation in going back to bikes direct 2u in the future and I'd have no hesitation in recommending them to my friends, but with confidence! :-)… Read Full Review

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★★★★★

“Happy Customer”

Written on: 31/05/2013

Was recommended to this site via a close friend. Great range of bikes. Clear information about each model etc. Ordered on Monday 27th, bike delivered Wednesday 29th (which I thought would be delayed due to the long weekend, very impressed) Really happy with my purchase. Easily enough to assemble. Will be returning to order another for my son very soon! Thanks Bikes2uDirect!!… Read Full Review

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★★★★★

“Reflex Mantis fold up bike”

Written on: 15/05/2013

From start to finish this was a good 'retail' experience. I was kept informed of delivery details etc and the bike turned up as expected. The quality of the bike was as described and I have now fitted off road tyres which makes the bike 'look the part'. The price I paid was the lowest as well… Read Full Review

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Djstu's Comment

Written on: 20/05/2013

these are fake reviews

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★★★★★

“Excellent service.”

Written on: 03/05/2013

Really couldn't improve. Lovely bike delivered in record time. Even the Yodel driver was considerate enough to drop it off first thing in the morning before I had a chance to go to bed (message that I was night worker was heeded). Thankyou… Read Full Review

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★★★★★

“Outstanding service and unbelievable price”

Written on: 29/04/2013

I ordered my bike on the site and within minutes got an email explaining that the bike I had was out of stock with some recommendations for alternatives in my price range. Whilst a couple of bikes I wanted were also not in stock or had sold out, they kept me informed and always recommended an alternative or two. They answered any questions I had about set up and size quickly too. Absolutely first class customer service. Their prices are just about the cheapest I can find online as well… Read Full Review

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★★★★★

“superb service beyond measure”

Written on: 25/04/2013

Able to purchase the Claud Butler bike I needed at the right price and delivered just two days later exactly as promised. Service that culd not be beaten… Read Full Review

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★★★★★

“great place to get bike from”

Written on: 23/04/2013 by lovelyperson (1 review written)

got my dejavu bike from here,bike got here very very quick bike is very good,it was easy to put together,didnt bother with the instructions as not needed as it was so easy to do bike rides really well,i odered the 19inch frame and it was fine for me im 5ft 8 and inside leg of 31. great price as well,in shops you would have to pay well over the £300 mark i love the brown leather handle bars and the saddle,which is very comfy by the way.all in all a great bike and a great place to get your bike… Read Full Review

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★★★★★

“Great bike,fantastic price!”

Written on: 11/04/2013 by Mrsj42 (1 review written)

Ordered a claud butler bike for my son and having placed the order on Saturday was unsure it would reach my son for tuesday (his birthday) so contacted them via email,got a response within two hours saying it would,and it surely was! Fantastic company to do business with and i would highly recommend to anyone,delivery-perfect,service- second to none, if you want a good quality bike at a price that beats all others along with excellent service and delivery then look no urther,i know i wont be in… Read Full Review

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★★★★★

“Very Fast Response”

Written on: 11/04/2013 by Laura4585 (1 review written)

Although I didn't order a bike in the end from Bikes 2U Direct I received excellent customer service from Tobie. I was looking to get a bike delivered abroad and unfortunately they were not able to provide this service but I did get virtually instant responses to numerous emails and very helpful advice… Read Full Review

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★★★★★

“Ridgeback Voyage”

Written on: 11/04/2013

I've been looking for a new touring bike and know that the Ridgeback Voyage is well thought of and well equipped. The 2012 model has slightly better rack and mudguards and when I saw it advertised with Bikes 2U Direct at £300 less than retail, I could not resist. Very quick delivery and super bike, and £250 LESS than a second hand example I saw in a shop recently. Bargain… Read Full Review

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★★★★★

“Viking Roma”

Written on: 02/04/2013 by Ed2374 (1 review written)

1St time dealing with Bikes Direct 2U..damn fast delivery,item is faultless,set up took a very small amount of time,initial impression of the bike was good,but after the 1 St ride,this improved greatly,brisk 15 miles covered with ease,saddle is possibly one of the most comfortable I've used over the years,this bike has a lot of potential if you wanted to up rate any of the componants,frame is light weight,wheels are very light, grip in wet and dry conditions is good,smooth gearing,perfect value… Read Full Review

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★★★★★

“great service!”

Written on: 29/03/2013 by Rich172 (1 review written)

Swift delivery and well packaged, all tools in the box to set it up in ~20 minutes. My local bike shop let me down just prior to my son's birthday. Bike 2 U direct were only website showing stock of the model I wanted. I called to check,got quick response to confirm stock availability and then placed the order on line (~1600 pm). Immediate order confirmation. Next morning it was despatched. Yodel the courier delivered next day less than 48 he's after order, before son home from school so it was… Read Full Review

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★★★★★

“Excellent service & quality!”

Written on: 28/03/2013 by Malandra10 (1 review written)

Very easy to use website. I was kept up to date with the delivery of my bike but wasn't really needed as my bike was in stock and delivered in 2days! The bike itself is great value and worth every penny. I love it!! Thank you Bikes 2U Direct :)… Read Full Review

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★★★★★

“viking echelon and saracen urban x1”

Written on: 28/03/2013 by marindrew (1 review written)

our bikes came next morning all boxed and exellent condition i built them up then we took them for a spin, exellent quality at a very good price highly recomend… Read Full Review

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★★★★★

“fixie viking bike”

Written on: 26/03/2013

fantastic service great value bike very very quick delivery time kept informed at every step really pleased cant say anymore really… Read Full Review

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★★★★★

“fixie road bike viking”

Written on: 26/03/2013

Good bike for the money great value fantastic service very quick delivery really pleased couldn't ask for any more… Read Full Review

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★☆☆☆☆

“One big mistake!”

Written on: 19/03/2013 by Chalkster (1 review written)

Well I have just wasted an entire day waiting for their courier, who was meant to come and collect a faulty Concept Turbo twister Scooter and didn't turn up, and has cost me time off at work. I think that this is discraceful lack of competance, which I see is echoed in the many negative online reviews that I have since read. We have used this company once, recieved a product that was faulty, and have had terrible after sales care. From the beginning of this saga all we got was words and… Read Full Review

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Lwoodward's Response to Chalkster's Review

Written on: 19/05/2013

I have had EXACTLY the same experience this week. The bike was faulty, scuffed frame and unfit to ride. The customer service was extremely frustrating and irritating. They even accused me of not packing the bike correctly and then said the bike had been damaged in transit and was my fault. Thank goodness I got a refund as these rogues were in the process of accusing me of damage and not returning my money. DO NOT DEAL WTH THEM. tHEY ARE ROGUES.

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Djstu's Response to Chalkster's Review

Written on: 20/05/2013

All of the 5 star reviews here are fake, made by the company. Every genuine review is 1-star. I had a very simialr experience - my review is below.

DO NOT USE THIS COMPANY! They are the worst company I have ever had the displeasure of dealing with.

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★★★★★

“3 words or more? Perfect, perfect, perfect! :-)”

Written on: 13/03/2013

Dear Team! Today received the bicycle (order number 0245137), thank you the quick delivery! I am tried already, I had a 15 miles trip, the bicycle is perfect! I wish you continued success in the job, best regards!… Read Full Review

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★★★★☆

“Claud butler”

Written on: 12/03/2013 by AndrewLomax (1 review written)

I purchased this bike as the price was the best around. I paid by credit card and the bike was delivered on time with an email to say now hen it should arrive. I could track the delivery which was good. The bike was easy to put together with a little fine adjustment to the gears and was good to go. Quicker than halfords… Read Full Review

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★☆☆☆☆

“FAULTY BIKE, POOR SERVICE AND NO FULL REFUND”

Written on: 06/03/2013 by d-breviews (1 review written)

FAULTY BIKE, POOR SERVICE AND NO FULL REFUND We bought a £130 bike for my son's birthday from Bikes2UDirect. A Piranha P120. It was faulty and has been sent back but has still cost us £45! The bike was supposed to be delivered 75% assembled so you just have to fit the front wheel, handle bars and brakes. It wasn't. The bike was delivered with the rear wheel fitted incorrectly so the chain was so tight you couldn't turn the wheel with the pedal. The tools to adjust the rear wheel were… Read Full Review

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