Bikes 2U Direct Reviews - www.bikes2udirect.com

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★★★★☆
4.4 / 5
87% of users recommend this
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  • Value For Money

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★★★★★

“New Dawes Mojave Bikes”

Written on: 27/01/2014

Excellent initial communication in respect of our enquiry. Fantastic and reliable delivery as scheduled. First class customer service pre and post delivery. Would definately recommend and use again… Read Full Review

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★★★★★

“ Service 1st Class”

Written on: 06/01/2014 by 13kenwynroad (1 review written)

Ordered the bike for my wife for christmas present, got immediate feedback with all details which meant delivery to different address, was kept informed and item was delivered as promised on date promised. Nice surprise for wife on christmas day, so from placing order to receiving was 5 days including weekend, superb service… Read Full Review

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★★★★★

“A part on my sons bike broke. I emailed the company to...”

Written on: 06/01/2014

A part on my sons bike broke. I emailed the company to explain. within 2 days I Received the part for my lads bike. He was made up it was fixed so quick. Thank you for the help and easy communication. If it breaks again now I know which part to buy. Once again thanks a lot for your help A very satisfied customer. Dave… Read Full Review

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★★★★★

“The best service ever!”

Written on: 31/12/2013 by Happyshopper2014 (1 review written)

I ordered a bike for my son for Christmas on the very easy to use website. I asked a question by phone which was answered very helpfully. The delivery was very fast and I received an email saying when it was dispatched/would arrive. The bike was too big for my boy (we found at Christmas!) and after an email to bikes 2U they replied offering an exchange. I am over the moon with this. I now have a very happy boy riding around on a wonderful dawes blowfish. I would not hesitate to use bikes 2U… Read Full Review

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★★★★★

“Happy with Bikes2u”

Written on: 31/12/2013 by TinaRed (1 review written)

Great price. Prompt delivery. Friendly and helpful responses, by customer care personnel, to questions. Replacement accessory sent to me hassle-free. Given christmas must be one of their busiest times of year, I am very impressed with the service from Bikes 2 U Direct. Recommended!… Read Full Review

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★★★★★

“Fantastic Experience!”

Written on: 25/12/2013 by amkc32 (1 review written)

Having been let down by another online retailer, Bikes2u came to my rescue. They had the bike I wanted, a Raleigh Extreme Storm for my Daughters Christmas present. It was cheaper, even with delivery, than the site I'd first used and it arrived in 2 days. Would definitely use again… Read Full Review

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★★★★★

“brilliant, fast delivery!”

Written on: 23/12/2013

I ordered the dawes duchess roses bike. Cheaper than anywhere else, arrived the next day. Looks perfect… Read Full Review

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★★★★★

“Brilliiant! very happy with my purchase”

Written on: 13/12/2013 by KelsyG (2 reviews written)

I bought my son a 21 trigger gear aluminum bike for half the price at this online store. It arrived very quickly and was better than expected! I am over the moon with the quality and price and know that my son is also going to be over the moon with it on xmas morning. Well Done guys!!!!… Read Full Review

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★☆☆☆☆

“THEY TOOK 2 lots of money! NOT HAPPY!”

Written on: 11/12/2013 by bikes2uforcrap (1 review written)

Phoned these guys to place order, would not take order over phone. So went online to website, added 3 kids bikes to basket, all good.... Finished checkout process and have funds in my bank account to pay, all good. They send 2 of the 3 bikes out, so I phoned to question them and they say there was a problem their end and they are "sorry". They have voided my payment the same day but still no money returned to my account 4 days later. Phoned and told them there is no more funds in account so… Read Full Review

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★★★★★

“Amazing service ”

Written on: 05/12/2013 by Tink23 (1 review written)

Having placed an order Monday and received my order today I'm over the moon especially during the christmas period. What's more the bike is fantastic and packaged so well - will be using again!… Read Full Review

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★★★★★

“best shop ever”

Written on: 30/11/2013 by st4r (1 review written)

Hey I got lucky I stumbled upon there web site on day seen several bikes I like picked 1 it got delivered in a day would you belive that I built the bike and was cycling it that night cant argue with that really . So 10 /10 from me happy buying other fellow customers :-) p.s. can't wait to summer… Read Full Review

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★★★★★

“Simply Great Service”

Written on: 22/11/2013 by mihangel163 (1 review written)

Really pleased with the bike fort my Grandson and even more pleased with the patience and diligence shown by the advisers in sorting out an issue caused by their supplier. Well done to them and thank you. He never wavered in making sure I as the Customer ended up getting exactly what I wanted without any regard for additional delivery costs the Bikes2U incurred… Read Full Review

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★★★★★

“Excellent...Highly Recommend”

Written on: 22/11/2013 by R1chard26 (1 review written)

Extremely happy with product. Delivery fast & service provided excellent. Saddle on bike very slightly damaged. Email sent to customer services and a replacement received first thing the very next day....brilliant !!!… Read Full Review

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★★★★★

“1st by far”

Written on: 12/11/2013 by traktor (1 review written)

The best place for bikes fast and easy service and by far the most efficent the variety of bikes available is the best ive come across in a longtime even on comparrison to the bigger chain stores that are out there if its quality you want with a fast and friendly service i would highly recommend using here… Read Full Review

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★★★★★

“Excellent Lighting Fast Delivery.”

Written on: 11/11/2013 by luckydiamond18 (1 review written)

Hi,That was the fastest delivery I have ever had on a purches and the communications from you was ubelievable I ordered my sons bike at 11:30AM 45 MINS LATER had missed call on my mobile then phone rings at work! And it was bikes2u to check my work address was right as we have re branded and the company name flagging up did not correspond with the postcode I had not even given bikes2u my work number and I was blown away by the service and I got the bike was cheaper than the shops and it was… Read Full Review

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★★★★★

“Over The Moon!”

Written on: 07/11/2013 by nelson2 (1 review written)

Highly impressed with value for money, speed of (free) delivery and after care service. Was amazed when the two bikes I ordered for my twin granddaughters arrived the next day by Parcel Force. However there was a minor problem, the Dolly Carrier on one of the bikes was split. But I emailed immediately (unfortunately it was a Saturday!) and received an answer on the Monday saying a replacement was on it's way and indeed it arrived the next day, also by Parcel Force. This kind of service is very… Read Full Review

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★★★★★

“excellent service and price”

Written on: 05/11/2013

Cycle delivered as promised,next day. by Parcelforce. Although packaging (by manufacturer) could be improved for delivery by courier, it arrived in good condition. Would recommend them to friends and family… Read Full Review

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★★★★★

“The best price consistently over a number of months....”

Written on: 03/11/2013

The best price consistently over a number of months. I've been looking at a bike for my son for xmas and knowing what he wants I've been tracking the prices. A genuine good price on what I have bought. I needed to have the bike delivered to an obscure address (to maintain the xmas magic) and was expecting problems, having encountered them in the past. bikes 2u rang me pre delivery to make sure they had the right address and directions. The service, contact, ironing out problems before they… Read Full Review

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★★★★★

“Electra Bike Order”

Written on: 10/10/2013

I phoned up to find out if the Super Deluxe model is been searching for was in stock & I was in luck! The bike was shipped on the Monday & I received it on the Tuesday! Excellent communication throughout & tracking provided for the delivery all made for a really excellent experience. The price was good too. Would recommend anyone to buy from this company as I doubt you'd get a better service anywhere else… Read Full Review

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★★★★★

“New Bike After 20 Years”

Written on: 09/10/2013

I decided it was time for a new bike and did the rounds of Edinburgh bike shops. Not many had what I was looking for - step over/18gears/hybrid/black. Bikes 2U Direct had a Dawes that fitted requirements. It was delivered the day after ordering and was easy to follow on it's journey to Scotland. It rides beautifully and I am delighted. Husband now thinking of ordering one for himself. By the way it was cheaper than buying a similar product and waiting for it in Scotland… Read Full Review

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