Bikes 2U Direct Reviews - www.bikes2udirect.com

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★★★★☆
4.4 / 5
87% of users recommend this
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  • Customer Service

  • Quality of website

  • Value For Money

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★★★★★

“Excellent Service”

Written on: 07/10/2013 by MrsKoster (1 review written)

I had been looking for a bike for my 8yr old son, I had looked around in the normal shops in town, but nothing had interested him. Looking through the internet came across Bikes2UDirect and my son found the bike he wanted. We placed the order and his new bike arrived exactly when asked for it to arrive. On building the bike up the front forks had been damaged in transit and the wheel would not fit. I then e-mailed them direct explaining the problem, and the response was fantastic, they… Read Full Review

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★★★★★

“credit where credits due”

Written on: 30/09/2013 by pcheetham (1 review written)

I was looking for a 24" bike for my young son who is an avid Manchester Utd supporter. I found this site bikes 2 u direct. As soon as I saw the man utd bike I knew it was the one for him. Unfortunately I live in the Republic of Ireland (there is no supplyer over here) and they do not deliver to ROI. However I sent an email to try persuade them but it's just not something they do. It didn't stop there thou Tobie made a lot of suggestions and offered a lot of advice on how to get it. Delighted… Read Full Review

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★★★★★

“fantastic service”

Written on: 14/09/2013 by Heather-T (1 review written)

Would recommend anyone who wants a bike to use this site. Ordered it Friday afternoon and arrived Saturday lunchtime. Had lots of help with customer service checking stock and such. The bike arrived and is fabulous our son loves it. We would not buy a bike from anywhere else… Read Full Review

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★★★★★

“Speedy Delivery, Very efficient”

Written on: 07/09/2013

I have just recieved my second delivery from bikes2udirect. Bought 2 bikes now on seperate occasions for my daughters bdays. Both bikes were ordered on a friday and delivered early saturday. Extremely pleased with this service and would definately recommend. My oldest daughter loves her BMX and now cant wait to see my 9 year olds face when she opens hers on her bday. My only dissapoinment was that i wanted to buy my second daughter the exact same bike as my oldest but in a different colour only… Read Full Review

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★★★★★

“Fantastic customer service”

Written on: 31/08/2013

Bought 2 bikes 3 weeks ago. Delivery was very quick and tracked, bikes arrived partially assembled. after a few days of use one of the screws had come away from the rear mudguard of one of the bikes so I emailed Bikes 2u Direct and they sent me a new one the same day. A special thanks to the person we dealt with in their customer service department… Read Full Review

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★★★★★

“Great customer services”

Written on: 23/08/2013

Ordered on Thursday, dispatched on Friday, arrived Saturday morning 10.30. Set up by 1 pm out to playby 1.30pm, so very nice to have such trouble free experience. Highly recommended… Read Full Review

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★★★★★

“Superb customer service”

Written on: 22/08/2013 by Oldtyke (1 review written)

I bought a bike from Bikes 2U Direct online on a Friday and it arrived on the Tuesday. Unfortunately I was not able to assemble it as there was a manufacturing fault with the forks and the front wheel could not be fitted. I phoned Bikes 2U Direct at about 2:30 pm to tell them about the fault and they offered to either: a) send me a new set of forks AND pay for a cycle shop to fit them or b) send a replacement bike. I opted for a replacement and they emailed me an address label to return the… Read Full Review

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★★★★★

“Just what I wanted - just when I needed it.”

Written on: 21/08/2013 by PhantomScribbler (1 review written)

Fantastic service ordered my Ridgeback Storm on Sunday morning and got it on Tuesday at 16:30 in good condition and well packaged. Assembly was simple and required only slight front disc alignment to stop a rubbing noise. This Storm came out very well in reviews and I had a Ridgeback mountain bike for 15 years before this one and had no issues before it was stolen. Must say bikes have got better for the same money and the light weight and hydraulic breaks are a big improvement. I will… Read Full Review

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★★★★★

“professional company”

Written on: 19/08/2013 by Delboy4447 (1 review written)

Bike arrived in very quick time. I was impressed with the bike as soon as i looked at it. The company were very professional in all aspects. Many thanks to all… Read Full Review

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★★★★★

“Super Service”

Written on: 11/08/2013

Many thanks for the excellent service, my bike arrived 3 hours ago and it is a dream to ride, I am so excited and I cannot praise your service enough, I will recommend your website to everyone. … Read Full Review

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★★★★★

“Dawes Red Feather”

Written on: 09/08/2013 by nuddster (1 review written)

Great bike, speedy delivery and well packaged, thank you so much ;-)… Read Full Review

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★★★★★

“My experience with Bikes2u”

Written on: 07/08/2013 by Sheila1951 (1 review written)

I ordered by shopper bike on a Sunday evening and by Tuesday at 5pm the bike was delivered, what fantastic service. I like the way I could track it's progress on the Yodel web site so I knew exactly where it was. Very impressed with the bike as well, so well packaged. At present have dispatched it to my son who will put it together for me check gears brakes etc are all OK Cannot wait to use it Thank you very much Bikes2U for such great service… Read Full Review

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★★★★★

“Excellent Service”

Written on: 05/08/2013

Purchased two mountain bikes for my twins last week. One that I'd chosen was no longer available but they kept me fully informed and the bikes arrived in super speedy time. Would def buy from gain… Read Full Review

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★★★★★

“Great customer care”

Written on: 05/08/2013

We are not the most practical pair, but how difficult can it be to put a bike together? Bikes 2 U Direct delivered quickly and armed with the provided tools we got going. An hour later the handlebars were still not staying put as the directions suggested they should - let's phone customer services we thought. Ben was brilliant! Calm, clear thinking and soothing - "it's not you being incompetent, the bolt's the wrong length", he said. Faster than we had time to think we might have made a bad… Read Full Review

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★★★★★

“Great bikes, and fantastic customer service.”

Written on: 04/08/2013

Now on my second bike from Bikes 2U Direct. So, on second bike, there was a slight issue with the brakes - shipping problem, but, the customer service, responsiveness was fantastic. Bike now all sorted (very speedily) and daughter very happy. Most interesting thing to me. Was going to spend 3 * more on a highly expensive cycle; primarily due to my daughter being very small for her age - and usually find 'lower cost' bikes making up for their price in additional weight. After much googling… Read Full Review

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★★★★★

“Excellent Service Great Deal”

Written on: 01/08/2013 by Marcus.richardson (1 review written)

Delighted with the service that I received ordering this bike. I ordered on the Monday and it arrived on the Tuesday. A brilliant quality bike, excellent price and brilliant customer service. What more could I ask for! Thank you… Read Full Review

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★★★★★

“brilliant service and fantastic price”

Written on: 29/07/2013

Can't really fault these guys at all. Brilliant friendly service who looked after my need from the start and great lads in the warehouse when I went to pick my lads bike up. Only one suggestion, maybe make add a 'zoom' option in the website for a better look at the bikes. Other than that I would go back to them again!!!!!… Read Full Review

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★★★★★

“A perfect service.”

Written on: 25/07/2013 by Shayed0125 (1 review written)

Hi I ordered two bikes at 13.30 one for me and one for my wife,both arrived next morning 10.00,well packaged,it took about 3 hours to assemble both bikes which was very simple to do,we were both out on our bikes that afternoon,the service I received was second to none perfect… Read Full Review

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★★★★☆

“Good service and nice bike”

Written on: 18/07/2013

Delivery was quick and bicycle was as described and lovely to ride. However the basket was crushed and in poor factory condition but Bikes2Udirect were very quick in replacing it and communication was excellent. Problems can always happen it's how you deal with them that counts so 10 out of 10 to Bikes2Udirect for that :)… Read Full Review

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★★★★★

“Great”

Written on: 09/07/2013 by henry9 (1 review written)

I recently purchased a bike from Bikes 2 U Direct there service was brilliant also the delivery included super quick. I'm was impressed and I will be recommending to everyone… Read Full Review

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