Bikes 2U Direct Reviews - www.bikes2udirect.com

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★★★★☆
4.5 / 5
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★★★★★

“excellent service and price”

Written on: 05/11/2013

Cycle delivered as promised,next day. by Parcelforce. Although packaging (by manufacturer) could be improved for delivery by courier, it arrived in good condition. Would recommend them to friends and family… Read Full Review

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★★★★★

“The best price consistently over a number of months....”

Written on: 03/11/2013

The best price consistently over a number of months. I've been looking at a bike for my son for xmas and knowing what he wants I've been tracking the prices. A genuine good price on what I have bought. I needed to have the bike delivered to an obscure address (to maintain the xmas magic) and was expecting problems, having encountered them in the past. bikes 2u rang me pre delivery to make sure they had the right address and directions. The service, contact, ironing out problems before they… Read Full Review

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★★★★★

“Electra Bike Order”

Written on: 10/10/2013

I phoned up to find out if the Super Deluxe model is been searching for was in stock & I was in luck! The bike was shipped on the Monday & I received it on the Tuesday! Excellent communication throughout & tracking provided for the delivery all made for a really excellent experience. The price was good too. Would recommend anyone to buy from this company as I doubt you'd get a better service anywhere else… Read Full Review

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★★★★★

“New Bike After 20 Years”

Written on: 09/10/2013

I decided it was time for a new bike and did the rounds of Edinburgh bike shops. Not many had what I was looking for - step over/18gears/hybrid/black. Bikes 2U Direct had a Dawes that fitted requirements. It was delivered the day after ordering and was easy to follow on it's journey to Scotland. It rides beautifully and I am delighted. Husband now thinking of ordering one for himself. By the way it was cheaper than buying a similar product and waiting for it in Scotland… Read Full Review

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★★★★★

“Spot On!”

Written on: 09/10/2013 by shauny77 (1 review written)

I sent an email to these guys with a question first, which they answered promptly. I then ordered the bike, I was sent an email and text notification and the bike turned up the next day. Very easy and quick, one Xmas Present done and dusted! … Read Full Review

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★★★★★

“Excellent Service”

Written on: 07/10/2013 by MrsKoster (1 review written)

I had been looking for a bike for my 8yr old son, I had looked around in the normal shops in town, but nothing had interested him. Looking through the internet came across Bikes2UDirect and my son found the bike he wanted. We placed the order and his new bike arrived exactly when asked for it to arrive. On building the bike up the front forks had been damaged in transit and the wheel would not fit. I then e-mailed them direct explaining the problem, and the response was fantastic, they… Read Full Review

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★★★★★

“credit where credits due”

Written on: 30/09/2013 by pcheetham (1 review written)

I was looking for a 24" bike for my young son who is an avid Manchester Utd supporter. I found this site bikes 2 u direct. As soon as I saw the man utd bike I knew it was the one for him. Unfortunately I live in the Republic of Ireland (there is no supplyer over here) and they do not deliver to ROI. However I sent an email to try persuade them but it's just not something they do. It didn't stop there thou Tobie made a lot of suggestions and offered a lot of advice on how to get it. Delighted… Read Full Review

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★★★★★

“fantastic service”

Written on: 14/09/2013 by Heather-T (1 review written)

Would recommend anyone who wants a bike to use this site. Ordered it Friday afternoon and arrived Saturday lunchtime. Had lots of help with customer service checking stock and such. The bike arrived and is fabulous our son loves it. We would not buy a bike from anywhere else… Read Full Review

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★★★★★

“Speedy Delivery, Very efficient”

Written on: 07/09/2013

I have just recieved my second delivery from bikes2udirect. Bought 2 bikes now on seperate occasions for my daughters bdays. Both bikes were ordered on a friday and delivered early saturday. Extremely pleased with this service and would definately recommend. My oldest daughter loves her BMX and now cant wait to see my 9 year olds face when she opens hers on her bday. My only dissapoinment was that i wanted to buy my second daughter the exact same bike as my oldest but in a different colour only… Read Full Review

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★★★★★

“Fantastic customer service”

Written on: 31/08/2013

Bought 2 bikes 3 weeks ago. Delivery was very quick and tracked, bikes arrived partially assembled. after a few days of use one of the screws had come away from the rear mudguard of one of the bikes so I emailed Bikes 2u Direct and they sent me a new one the same day. A special thanks to the person we dealt with in their customer service department… Read Full Review

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★★★★★

“Great customer services”

Written on: 23/08/2013

Ordered on Thursday, dispatched on Friday, arrived Saturday morning 10.30. Set up by 1 pm out to playby 1.30pm, so very nice to have such trouble free experience. Highly recommended… Read Full Review

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★★★★★

“Superb customer service”

Written on: 22/08/2013 by Oldtyke (1 review written)

I bought a bike from Bikes 2U Direct online on a Friday and it arrived on the Tuesday. Unfortunately I was not able to assemble it as there was a manufacturing fault with the forks and the front wheel could not be fitted. I phoned Bikes 2U Direct at about 2:30 pm to tell them about the fault and they offered to either: a) send me a new set of forks AND pay for a cycle shop to fit them or b) send a replacement bike. I opted for a replacement and they emailed me an address label to return the… Read Full Review

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★★★★★

“Just what I wanted - just when I needed it.”

Written on: 21/08/2013 by PhantomScribbler (1 review written)

Fantastic service ordered my Ridgeback Storm on Sunday morning and got it on Tuesday at 16:30 in good condition and well packaged. Assembly was simple and required only slight front disc alignment to stop a rubbing noise. This Storm came out very well in reviews and I had a Ridgeback mountain bike for 15 years before this one and had no issues before it was stolen. Must say bikes have got better for the same money and the light weight and hydraulic breaks are a big improvement. I will… Read Full Review

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★★★★★

“professional company”

Written on: 19/08/2013 by Delboy4447 (1 review written)

Bike arrived in very quick time. I was impressed with the bike as soon as i looked at it. The company were very professional in all aspects. Many thanks to all… Read Full Review

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★★★★★

“Super Service”

Written on: 11/08/2013

Many thanks for the excellent service, my bike arrived 3 hours ago and it is a dream to ride, I am so excited and I cannot praise your service enough, I will recommend your website to everyone. … Read Full Review

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★★★★★

“Dawes Red Feather”

Written on: 09/08/2013 by nuddster (1 review written)

Great bike, speedy delivery and well packaged, thank you so much ;-)… Read Full Review

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★★★★★

“My experience with Bikes2u”

Written on: 07/08/2013 by Sheila1951 (1 review written)

I ordered by shopper bike on a Sunday evening and by Tuesday at 5pm the bike was delivered, what fantastic service. I like the way I could track it's progress on the Yodel web site so I knew exactly where it was. Very impressed with the bike as well, so well packaged. At present have dispatched it to my son who will put it together for me check gears brakes etc are all OK Cannot wait to use it Thank you very much Bikes2U for such great service… Read Full Review

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★★★★★

“Excellent Service”

Written on: 05/08/2013

Purchased two mountain bikes for my twins last week. One that I'd chosen was no longer available but they kept me fully informed and the bikes arrived in super speedy time. Would def buy from gain… Read Full Review

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★★★★★

“Great customer care”

Written on: 05/08/2013

We are not the most practical pair, but how difficult can it be to put a bike together? Bikes 2 U Direct delivered quickly and armed with the provided tools we got going. An hour later the handlebars were still not staying put as the directions suggested they should - let's phone customer services we thought. Ben was brilliant! Calm, clear thinking and soothing - "it's not you being incompetent, the bolt's the wrong length", he said. Faster than we had time to think we might have made a bad… Read Full Review

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★★★★★

“Great bikes, and fantastic customer service.”

Written on: 04/08/2013

Now on my second bike from Bikes 2U Direct. So, on second bike, there was a slight issue with the brakes - shipping problem, but, the customer service, responsiveness was fantastic. Bike now all sorted (very speedily) and daughter very happy. Most interesting thing to me. Was going to spend 3 * more on a highly expensive cycle; primarily due to my daughter being very small for her age - and usually find 'lower cost' bikes making up for their price in additional weight. After much googling… Read Full Review

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