Bikes 2U Direct Reviews - www.bikes2udirect.com

Click here if this is your business
★★★★☆
4.4 / 5
543
86.7% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

? Ask our helpful community of experts about this product or company
Bikes 2U Direct www.bikes2udirect.com - Ask a question now

Media Gallery for Bikes 2U Direct www.bikes2udirect.com

Bikes 2U Direct www.bikes2udirect.com

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

★☆☆☆☆

“Do not buy from Bikes 2U direct. Extremely poor after...”

Written on: 18/12/2009

Do not buy from Bikes 2U direct. Extremely poor after service. Can't get through on the phone and they never answer their emails. Sent bike back for repair, heard nothing since!!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“I telephoned the company,to ask few questions and they...”

Written on: 14/12/2009

I telephoned the company,to ask few questions and they were very helpful.I placed my order online,recieved all conformations as promised and was given weds. as my delivery day,it arrived tues so no problems with the service.I assembled the bike,nothing missing, it looks great! Its for a christmas presant so cant wait to see huge smile when its opened. Many thanks to bikes2udirect for a smooth tansaction and exellent service.May well use again… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Ordered bike (Raleigh Molly 16") from local bike shop...”

Written on: 11/12/2009

Ordered bike (Raleigh Molly 16") from local bike shop at beginning of Sept. When I was told on Tues 8 Dec that there may be a problem getting 16" bike I went into meltdown. Found Bikes2UDirect and after confirming with them that bike was in stock (did have to wait a while to get through on the phone) I placed the order at 9.40a.m. on Wed 9 Dec. I then read some bad reviews about the company which did worry me but too late as order placed. When I received email on Thurs 10 Dec to say that bike… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“I ordered a BMX bike for my son for Christmas, Bikes...”

Written on: 10/12/2009

I ordered a BMX bike for my son for Christmas, Bikes 2u direct website was much cheaper than local bike stores. We placed the order and got an Email to confirm the order, they said it would be delivered on Wednesday, which it was and I am more than happy with the service and have since recommended the Website to friends and work colleagues… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Bikes2udirect have displayed a total lack of any...”

Written on: 01/12/2009

Bikes2udirect have displayed a total lack of any decent customer service. What I believed I ordered on their web site is not what arrived, after an initial conversation with them detailing with pictures the concern they have elected to completely ignore me I have sent 6 emails pleading for somebody to come back to me to no avail. I was told that I would be called back by their manager and I'm still waiting The bike is a gift for my sons birthday and I went to long lengths to get him what he… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Bikes 2U Direct offers low prices and fast delivery....”

Written on: 28/11/2009 by gogo pogo (3 reviews written)

Bikes 2U Direct offers low prices and fast delivery. The bike was delivered within 3 days of placing the order over a weekend. It was sent by overnight courier and a tracking number was provided - not that I needed it because the parcel arrived the next day. Once unboxed, everything was as expected. I recommend Bikes 2U Direct… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“ Can't fault the sevice i received, ordered one day,...”

Written on: 25/11/2009

Can't fault the sevice i received, ordered one day, received the next. Product in perfect order, delivery driver telephoned before he delivered as i asked, no problems, no hesitation in recommending to a friend P.Gray… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Rang customer care to find out if website was up to...”

Written on: 25/11/2009

Rang customer care to find out if website was up to date showing bike was in stock, then ordered late Friday nights by website, received email to confirmed item had been despatched on Monday afternoon, received before 12 noon on Tuesday, wow hows that for service. Many thanks… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“You CANNOT get better value for money than at...”

Written on: 25/11/2009

You CANNOT get better value for money than at bikes2udirect.com.(FACT).Placed order on Sunday got bike on Tuesday!!Excellent communications from the company and not also one of the fastest mail order deliveries around,but cheapest charge for an overnight courier service ever...10/10 all round.(Oh and to those who have moaned about assembly---even shop bought bikes are not fully assembled OR ELSE YOU WOULD NEED A VAN 2 GET THEM HOME!!!!!!) Thanks bikes2udirect u are a credit 2 the retail… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“I ordered on line on Sunday and had immediate email...”

Written on: 22/11/2009

I ordered on line on Sunday and had immediate email confirming order. I received the bike on Tuesday morning. Excellent service and highly recommended.
this type of service cannot be beaten, I know as I buy a lot on line. Well done and thank you… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“I ordered a Bmx bike for my grandson on Sunday night...”

Written on: 17/11/2009

I ordered a Bmx bike for my grandson on Sunday night and it was delivered on Tuesday thats fast the bike came in first class condition very pleased 1st class company… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“I had done a lot of searching for a young girls bike...”

Written on: 14/11/2009

I had done a lot of searching for a young girls bike and decided on Bikes2udirect purely from a value for money and speed of delivery perspective. When I initially placed my order online, it was declined....even though I have a prepaid card I use online. I rang Bikes2udirect, who were very helpful and managed to track down the problem, which I was then able to sort with my own bank. When my order was then processed, the delivery company were unable to locate my house as it is on a new… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“I ordered this bike for my son on the Saturday and...”

Written on: 11/11/2009

I ordered this bike for my son on the Saturday and requested it be delivered on either a Wednesday or a Friday (the days I don't work). By 10.45 on the Wednesday it was here! Fantastic service - would recommend highly… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Great bikes at relatively low prices all delivered...”

Written on: 08/11/2009

Great bikes at relatively low prices all delivered super fast. Highly recommend bikes2udirect.com. Bikes require partial assembly as you would expect from a specially shipped order… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Found the bike i wanted on the website much cheaper...”

Written on: 08/11/2009 by zookeeper (1 review written)

Found the bike i wanted on the website much cheaper than anywhere else.
Ordered on Wednesday recieved bike on Thursday, very pleased with quality of bike and price. I know i wouldn,t get a better bike for this money.
I would definetly use this site again to purchase a mountain bike and would reccomend this site to anybody.
The only thing which the website could improve on would be to state the actual weight of the bikes as this would make it easier to decide which bike to purchase. Weight is an… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Brilliant Service. Ordered bike on Tuesday night on...”

Written on: 02/11/2009

Brilliant Service. Ordered bike on Tuesday night on internet - received Thursday. Have put bike together. Fabulous. Would use company again and would recommend to everyone. Well done to your company… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“ Friday, October 30, 2009 11:02 AM Sarah Wilson wrote: ”

Written on: 01/11/2009

Friday, October 30, 2009 11:02 AM Sarah Wilson wrote:

> Dear Sir/Madam,
>
> I would just like to compliment your firm and the carrier for the
> prompt way in which my order has been dealt with. I ordered the bike late on Wednesday evening and received the bike this morning (Friday) at 8.40am. I was unable to purchase the bike locally and bought it from your firm at a much lower price.
>
> Many Thanks. … Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“I COULD NOT SEE THE BIKE I WANTED FOR MY GRANDAUGHTER...”

Written on: 29/10/2009 by LINDA ANN (1 review written)

I COULD NOT SEE THE BIKE I WANTED FOR MY GRANDAUGHTER ON THE SITE, EMAILED THEM IN THE EVENING, THEY REPLIED THE FOLLOWING MORNING I PLACED THE ORDER, THAT AFTERNOON I RECEIVED AND EMAIL TO SAY IT HAD BEEN SENT AND I RECEIVED IT AT 9.45 THE FOLLOWING MORNING. I DON'T THINK YOU COULD GET ANY QUICKER THAN THAT. EXCELLENT SERVICE… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★☆☆

“The staff were helpful on the phone when I contacted...”

Written on: 16/10/2009 by jojoshluna (1 review written)

The staff were helpful on the phone when I contacted them to help me choose which bike to get. The bike I went for (a Dawes Diploma) was very competitively priced and arrived within 3 days. My only gripe is the amount of assembly required is much more than I was lead to believe (30 mins? It took that just to prise it from the box!) Also there were no tools or, more importantly, instructions included… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“was a bit weary of ordering as i read all the reviews...”

Written on: 12/10/2009

was a bit weary of ordering as i read all the reviews which were mostly bad. ordered anyway as my neice really wanted the bike. ordered on thursday and recieved a few hours ago bult the bike and its lovelly just as it was on the website 10 out of 10… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
overview