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Written on: 08/10/2009
Ordered bike 11am Friday. Email rec to say despatched to courier 4pm that afternoon. I knew it would not be delivered Sat. Arrived 11am following Monday. Assembled by 12noon. Super little bike just waiting for his birthday now. Excellent service. Hope he learns to ride it just as quick!… Read Full Review
Written on: 08/10/2009
First class delivery service,Webb site very helpful, I also phoned them and once again first class service.T he bike I bought was came up to my expectations, I would not hesitate to recommend "Bikes 2U direct" to anyone well done,my only complaint is the phone not being available after 1pm… Read Full Review
Written on: 08/10/2009 by petbrooks (1 review written)
Absolutely Brilliant advice and service and the quickest delivery possible. Highly recomended and will certainly use again… Read Full Review
Written on: 02/10/2009
Found using their web site very straight forward and accurate. Goods were delivered as specified. Tracking the order was easy wih emails to confirm order and another to confirm dispatch Excellent service, ha no problems at all ad bike arrived in erfect condition, even the box was unmarked!… Read Full Review
Written on: 24/09/2009
Ordered the bike on a friday at 6pm got the bike 9am monday talked to them on the phone with no probs bike doing well i am well impressed and would recommend bikes 2u direct to anyone based on my experience i liked all the contact i talked with them they don't sell cycling clothing which is a shame as they would give everyone a run for their money… Read Full Review
Written on: 24/09/2009
After looking for this bike for months and scouring the UK, USA and Europe for a way of finding one at a price I could afford, I came across bikes 2u direct and was delighted to discover the bike for 300 pounds less than anywhere else I'd found.
Delivery and customer service was spot on.
Can't recommend these guys highly enough. … Read Full Review
Written on: 19/09/2009
Asked a few questions via email to bikes 2u direct, got good quick answers, ordered Tuesday took delivery on Thursday, saving over £60 on other sites.Excellent service can fault it, will be back soon… Read Full Review
Written on: 14/09/2009
I ordered my bike for £260 including delivery. I took the specification for the "Dirty Hustler" into Halfords and in to a specialist bike shop. For the same specification, Halfords quoted me £400 and the specialist bike shop over £450. I knew I had a bargain straight away.
I ordered the bike on the Tuesday, received an email immediately to say my order had been received. I then received an email on the Friday to notify me the payment had been taken and the bike dispatched for next working day… Read Full Review
Written on: 14/09/2009
I bought my partner a bike as we needed it for a particulr cycling event. When it arrived the tyres were flat which i didnt worry about until, after assembling the bike and inflating the tyres, one had a puncture even before use. The website says that if part of the bike is faulty then the whole bike needn't go back, they will send you a replacement part. i asked for them to urgently get the replacement tube to me - no answer. I ended up having to buy a new tube for a new bike and fitting… Read Full Review
Written on: 13/09/2009
we have bought several bikes thro bikes2udirect and have had no problems at any stage. Also, unlike some sites, you can phone and talk to someone if you have a problem. Good quality product, good prices… Read Full Review
Written on: 12/09/2009
I ordered this bicycle on line on Saturday 5 September 2009. The website promised delivery within 3 working days and that the customer would be contacted by the parcel courier before delivery.
I heard nothing from either Bikes2U nor the courier despite emailing bikes2U on Thursday 10 September to enquire about the order.
When I rang Bikes2U on Friday 11th September 2009 (after waiting for over 15 minutes to get through) I was firstly informed that the bicycle had been delivered the previous… Read Full Review
Written on: 08/09/2009
The bike received as scheduled by Bikes 2U Direct (2-3 working days),with good delivery info by email.
The bike was easily assembled, instructions could be more detailed but no problem if you know a bit about how a bike goes together.
Very pleased with both the quality of the bike, gear change and comfort of ride, just what I wanted for casual use.
Very pleased with both service and product. Thanks. … Read Full Review
Written on: 05/09/2009
Ordered bike Wednesday evening and it was delivered Friday morning. It was a lot cheaper than any others locally and has added extras. The bike is exactly as described. The whole transaction was so easy from ordering to receiving at home. I recommend Bikes 2u direct to everyone. They are fantastic… Read Full Review
Written on: 02/09/2009
Speechless. Wish I had checked reviews before buying. Bike turned up on time. Delivery guy practically chucked it in door and legged it down garden path. Didn't take long to see why. Box was falling apart, staples hanging out, 5 huge holes ripped in box, could clearly see through them that bike was scratched and dented. Didn't bother opening box. (Although very obvious someone else had prior to me-probably returned it because it was so damaged). Straight on to phone to find office closed. Had… Read Full Review
Written on: 31/08/2009
I bought a bike from bikes2u direct and was very pleased with there service I orderd a bike for my child at around 4pm and reseved it the next day at 10:30am which I think was very good. Thankyou bikes 2u direct I will recomend you to friends and family… Read Full Review
Written on: 24/08/2009 by lessnessock (1 review written)
I ordered a Raleigh Krush 2009 for my 4 year old daughter on a Saturday and the bike came on the following Tuesday, so I was very happy with the ordering process however the day after my husband made up the bike I noticed that it was the 2008 old version of the Krush. I emailed the company who sent me the following message "I am sorry to hear we have sent you the wrong version; I shall make sure extra care is taken in our warehouse. I am glad to hear that your daughter loves the bike, I do… Read Full Review
Written on: 15/08/2009 by AstridClark (1 review written)
Ordered my daughter's bike on Wednesday evening and it arrived 8 a.m. Thursday morning! Very pleased with product and when there was a problem with the doll carrier, Bikes 2U Direct customer service answered instantly and received a new one the following day. Very impressed… Read Full Review
Written on: 11/08/2009
Very good service from Bikes 2U Direct. Email communication was prompt. My son's bike was delivered within 24 hours of ordering.
For once a refreshingly positive customer experience!
I will definitely use them again. … Read Full Review
Written on: 08/08/2009
The whole process from buying to delivery was as smooth as it gets and considering the geographic location we live in a terrific achievement.The product was also superb and easy to assemble with clear instructions (unlike some other manufacturers one could mention!)and has brought great joy to our son.Overall a breath of fresh air and we hope to do business with Bikes 2U Direct in the near future. 10/10… Read Full Review
As rated by our community of reviewers
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