Bikes 2U Direct Reviews - www.bikes2udirect.com

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★★★★☆
4.4 / 5
551
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★★★★★

“Though there as a slight change to the delivery day...”

Written on: 31/12/2009

Though there as a slight change to the delivery day due to stock I have nothing but good things to say about this company. They updated me regularly on the status of the order and notified me promptly of any changes to the order. I could also track the bike through the whole process.

The bike arrived complete and well before X-Mas and only took and hour to build. My daughters face was a picture on X-Mas morning when she saw it.

Would recommend this company to anyone looking for a great… Read Full Review

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★★★★★

“Ordered bike on website at noon on 28 dec bike arrived...”

Written on: 31/12/2009

Ordered bike on website at noon on 28 dec bike arrived at 9.10 following morning, great price,super delivery, will recomend to anyone, bike was ordered for son from his own birthday money, everything arived and was as stated in advert, thank you for a excellent service, clive… Read Full Review

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★★★★★

“I ordered my the weekend before Christmas, I received...”

Written on: 24/12/2009

I ordered my the weekend before Christmas, I received a confirmation e.mail regarding delivery. I was sent another saying that due to the time of year, there would be a one day delay. The bike arrived on the 23rd as stated. I am very pleased with the bike, and from personal experience, would recommend them. The bike was £60 less than in my local store… Read Full Review

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★★★★★

“hi all well i ordered 2 bmx's on the friday 18th dec...”

Written on: 24/12/2009

hi all well i ordered 2 bmx's on the friday 18th dec and recived them on 1 on the 21st dec and the 2nd on the 23rd dec both for xmas. dont forget the 18th was the friday and 1 was out of stock brill services allways answered e-mail promptley could not get though on the phone as this was busy time for them this time of the year. it was my own fault for leaveing it to late but bikes2u direct sorted this for me and as i have said in the e-mails i have sent to them i cannot thank them enough and… Read Full Review

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★☆☆☆☆

“Customer service is an absolute joke..Sent them about...”

Written on: 21/12/2009

Customer service is an absolute joke..Sent them about 5 e'mails without ANY response....I would not recommend this company to anyone....When they do answer the telephone you wont get a definitive answer...The delivery date for my delivery was changed 3 times and I am still waiting and chasing the bikes via two couriers....And they have the cheek to charge you for delivery...Now waiting for a courier to ring me to see if the bikes were BOTH despatched...DONT USE EM (NIGHTMARE)… Read Full Review

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★☆☆☆☆

“Have ordered a bike for my son for christmas, it came...”

Written on: 19/12/2009

Have ordered a bike for my son for christmas, it came scratched, with no assembly instructions and no brake cable. I have tried on numerous occations to contact them to return this bike via telephone and e-mail and have not had a responce. It has been 6 weeks now and i am troubled at what to do next as im £100 out of pocket and have nothing but a useless bike to give to my son for christmas. I can't understand how companies can get away with this!!!!!!!!!!!!!… Read Full Review

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★★★★★

“bikes2udirect.com were excellent i ordered it late...”

Written on: 19/12/2009

bikes2udirect.com were excellent i ordered it late friday had an email on the moday night stating that the bike had benn shipped' Tuesady morning the bike arrived the day before my son's birthday''Excellent company would use again & again plus thay were the cheapest on the net...

Mike
Tamworth' Staffordshire… Read Full Review

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★★★★★

“couldn't fault the service arrived on second day only...”

Written on: 18/12/2009

couldn't fault the service arrived on second day only because they ad missed courier pick up time would highly recommend… Read Full Review

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★☆☆☆☆

“Do not buy from Bikes 2U direct. Extremely poor after...”

Written on: 18/12/2009

Do not buy from Bikes 2U direct. Extremely poor after service. Can't get through on the phone and they never answer their emails. Sent bike back for repair, heard nothing since!!… Read Full Review

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★★★★★

“I telephoned the company,to ask few questions and they...”

Written on: 14/12/2009

I telephoned the company,to ask few questions and they were very helpful.I placed my order online,recieved all conformations as promised and was given weds. as my delivery day,it arrived tues so no problems with the service.I assembled the bike,nothing missing, it looks great! Its for a christmas presant so cant wait to see huge smile when its opened. Many thanks to bikes2udirect for a smooth tansaction and exellent service.May well use again… Read Full Review

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★★★★★

“Ordered bike (Raleigh Molly 16") from local bike shop...”

Written on: 11/12/2009

Ordered bike (Raleigh Molly 16") from local bike shop at beginning of Sept. When I was told on Tues 8 Dec that there may be a problem getting 16" bike I went into meltdown. Found Bikes2UDirect and after confirming with them that bike was in stock (did have to wait a while to get through on the phone) I placed the order at 9.40a.m. on Wed 9 Dec. I then read some bad reviews about the company which did worry me but too late as order placed. When I received email on Thurs 10 Dec to say that bike… Read Full Review

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★★★★★

“I ordered a BMX bike for my son for Christmas, Bikes...”

Written on: 10/12/2009

I ordered a BMX bike for my son for Christmas, Bikes 2u direct website was much cheaper than local bike stores. We placed the order and got an Email to confirm the order, they said it would be delivered on Wednesday, which it was and I am more than happy with the service and have since recommended the Website to friends and work colleagues… Read Full Review

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★☆☆☆☆

“Bikes2udirect have displayed a total lack of any...”

Written on: 01/12/2009

Bikes2udirect have displayed a total lack of any decent customer service. What I believed I ordered on their web site is not what arrived, after an initial conversation with them detailing with pictures the concern they have elected to completely ignore me I have sent 6 emails pleading for somebody to come back to me to no avail. I was told that I would be called back by their manager and I'm still waiting The bike is a gift for my sons birthday and I went to long lengths to get him what he… Read Full Review

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★★★★★

“Bikes 2U Direct offers low prices and fast delivery....”

Written on: 28/11/2009 by gogo pogo (3 reviews written)

Bikes 2U Direct offers low prices and fast delivery. The bike was delivered within 3 days of placing the order over a weekend. It was sent by overnight courier and a tracking number was provided - not that I needed it because the parcel arrived the next day. Once unboxed, everything was as expected. I recommend Bikes 2U Direct… Read Full Review

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★★★★★

“ Can't fault the sevice i received, ordered one day,...”

Written on: 25/11/2009

Can't fault the sevice i received, ordered one day, received the next. Product in perfect order, delivery driver telephoned before he delivered as i asked, no problems, no hesitation in recommending to a friend P.Gray… Read Full Review

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★★★★★

“Rang customer care to find out if website was up to...”

Written on: 25/11/2009

Rang customer care to find out if website was up to date showing bike was in stock, then ordered late Friday nights by website, received email to confirmed item had been despatched on Monday afternoon, received before 12 noon on Tuesday, wow hows that for service. Many thanks… Read Full Review

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★★★★★

“You CANNOT get better value for money than at...”

Written on: 25/11/2009

You CANNOT get better value for money than at bikes2udirect.com.(FACT).Placed order on Sunday got bike on Tuesday!!Excellent communications from the company and not also one of the fastest mail order deliveries around,but cheapest charge for an overnight courier service ever...10/10 all round.(Oh and to those who have moaned about assembly---even shop bought bikes are not fully assembled OR ELSE YOU WOULD NEED A VAN 2 GET THEM HOME!!!!!!) Thanks bikes2udirect u are a credit 2 the retail… Read Full Review

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★★★★★

“I ordered on line on Sunday and had immediate email...”

Written on: 22/11/2009

I ordered on line on Sunday and had immediate email confirming order. I received the bike on Tuesday morning. Excellent service and highly recommended.
this type of service cannot be beaten, I know as I buy a lot on line. Well done and thank you… Read Full Review

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★★★★★

“I ordered a Bmx bike for my grandson on Sunday night...”

Written on: 17/11/2009

I ordered a Bmx bike for my grandson on Sunday night and it was delivered on Tuesday thats fast the bike came in first class condition very pleased 1st class company… Read Full Review

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★★★★★

“I had done a lot of searching for a young girls bike...”

Written on: 14/11/2009

I had done a lot of searching for a young girls bike and decided on Bikes2udirect purely from a value for money and speed of delivery perspective. When I initially placed my order online, it was declined....even though I have a prepaid card I use online. I rang Bikes2udirect, who were very helpful and managed to track down the problem, which I was then able to sort with my own bank. When my order was then processed, the delivery company were unable to locate my house as it is on a new… Read Full Review

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