Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.
Written on: 09/11/2010
Very impressed. Took the phone in to their offices myself and had a cheque with in two days. Would use again in a flash.
Danny, London… Read Full Review
Written on: 13/10/2010
Fast and good service. Posted phone on Tuesday and received the cheque a week later… Read Full ReviewVisit fonebank.com
Written on: 13/10/2010 by suzanne2 (3 reviews written)
Fonebank: I went to their website, put in the details of the 2 phones I wanted to 'recycle'(one working, one not), and printed out the form for them. The total they said they would pay me added up to £103, so I was a bit cynical about actually getting that amount. I took them in to them on a Tuesday at 4.30, and on my way back to the station got an email to say my cheque woud be in the post shortly. On Thursday morning my cheque arrived - for £103!! And it din't bounce!
I would highly… Read Full Review
Written on: 12/10/2010
I was looking to sell my iPhone 3G when a friend of mine recommended recycling my phone instead. I search on Google for a provider. At first I looked at Mazuma Mobile but found the price too low. I then checked out Fonebank and found they gave me a very competitive price. I was going to post my phone in but saw they were located in Central London, so went to hand my phone in instead. It look a matter of minutes, someone looked at my phone and just told me the phone was fine and the cheque will… Read Full ReviewVisit fonebank.com
Written on: 05/10/2010 by pink070712 (4 reviews written)
After looking on the internet to compare mobile phone recycling websites, Fonebank were offering by far the best price. So, after checking out other reviews before sending the phone off, I thought I'd go ahead. I was quoted £85 for the phone, sent it off the next day as special delivery, 2 days later a cheque for the £85 arrived. Amazingly quick service, no fuss and they do exactly as they say as long as you are honest about the phone you will be sending.
I would definitely use again &… Read Full Review
Written on: 03/10/2010
Best prices around even taking into account you need to pay the special delivery to get the phones to them. The day the phones arrived I received an email to tell me my order is being processed & the cheque arrived 2 days after that. Brilliant service thank you… Read Full ReviewVisit fonebank.com
Written on: 30/09/2010
FONEBANK WELL WHAT CAN I SAY SENT 4 PHONES GOT THE MONEY 2 DAYS LATER. GOOD SERVICE NO EXCUSES AS WHY THEY WOULD NOT PAY FULL PRICE. JUST DID WHAT THEY SAID. MONEY FOR OLD ROPE… Read Full ReviewVisit fonebank.com
Written on: 12/09/2010
The best price by far and speedy service - cheque paid within 5 working days - thanks… Read Full ReviewVisit fonebank.com
Written on: 16/08/2010
Had 2 phones to sell and dropped them off to the office (as it was a couple of miles away) and walked into the office and there were Guys going through the phones looking and inspecting them and then the office side where the admin was being done. Got home and had an email to say they recieved the phones and the cheque was there by Monday. Was a good experiance. Selloldphone.co.uk not recommended as special delivery done and no phone.
These guys are much better… Read Full Review
Written on: 10/08/2010
Easy peasy. Got a text to say they had received the phone and cheque on its way. Royal Mail managed to hang onto the cheque for over a week but not Fonebank's problem. Fonebank said to wait a bit longer with prompt replies to my issue, before reissuing a cheque and it finally arrived. Recommended… Read Full ReviewVisit fonebank.com
Written on: 07/08/2010
Recently used Fonebank who offered the best price. They don't send a prepaid envelope but even with the cost of postage their price was still a lot better than anyone else. Posted phone on Monday and received cheque on Saturday. They let me know the phone had arrived and that my payment was on the way. They sent the cheque first class. Overall a really good company to use:)… Read Full ReviewVisit fonebank.com
Written on: 14/07/2010 by Movingeverywhere (1 review written)
Posted phone special delivery £5.50 on Saturday 10th July, confirmation email received on Tuesday 13th July - Cheque in my hands on Wednesday 14th July.
Very Speedy and excellent service and £243.00 for Iphone!!!
Sadly don't have any other phones to send back
… Read Full Review
Written on: 07/07/2010
Really happy with the service provided: gave me the best price on the market for my Nokia Xpress Music 5800, easy to use website, informed me when the handset was delivered to them and I received the cheque 2 days after posting the phone! They don't even require chargers or memory cards (which was great for me as my Nokia card is 8gb and I can keep it!)… Read Full ReviewVisit fonebank.com
Written on: 06/06/2010
A1 Service, posted the phones on monday and had the cheque on friday,
Very easy to use website, would use again… Read Full Review
Written on: 01/06/2010
service is 0/10 sent my iphone and they said its stolen even though it makes and recieve calls and would not return it to get my money back
they said they will despose it!!!?, very funny for a recycling company to say that. I will never use fonebank again not a happy chappy :-(… Read Full Review
Written on: 26/05/2010
Excellent service. The highest price quoted for my handset. Phone sent off on Monday via freepost, received email confirmation on Tuesday and the cheque arrived on Wed. Very impressed and will definitely use them again… Read Full ReviewVisit fonebank.com
Written on: 14/04/2010
They lost my phone.... Two phones sent recorded delivery in the same package. I received payment for one phone, but they have lost the second phone, even though it was in the same… Read Full ReviewVisit fonebank.com
Written on: 13/04/2010 by sweetanimo (3 reviews written)
Very easy to deal with. Quick efficient and received my cheque within 3 days!… Read Full ReviewVisit fonebank.com
Written on: 11/03/2010 by Annie Whiting (1 review written)
I have now sold two phones via Fonebank their service is second to none, honest and quick. I would thoroughly recommend them to my friends and family… Read Full ReviewVisit fonebank.com
As rated by real users
" Excellent service " Read More
" 30 hours from post office to payment " Read More
" Very poor communication " Read More
" Horrible " Read More
" Not the best " Read More