Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.
Written on: 04/07/2011 by runix20 (1 review written)
Firstly I find Fonebank offers one of the most competitive rates around. I've used them four times now and I've been impressed with the complete hassle-free service provided. All too often we write reviews to complain but not necessarily when a service has been good so I felt duty-bound to write a review to let others know how happy I've been. Each time I have sent my Iphones in, Fonebank send a notification to let me know the phone has been received safely and payment is being processed. As I… Read Full ReviewVisit fonebank.com
Written on: 16/06/2011
Order was acknowledged as received within 3 working days and money went into account almost immediately. The price paid was exactly as advertised. Easy to follow procedures and the website was excellent and very user friendly. I would definitely recommend!!! I had no problems at all with this and on doing a price comparison the prices were as good or better than others offering same service, but I was encouraged by the previous reviews being mainly positive… Read Full ReviewVisit fonebank.com
Written on: 23/05/2011
posted my phone to these people,some 4 weeks later still heard nothing despite emails,today they said they havent got my phone on there system,complete con in my opinion. DO NOT USE THIS COMPANY!!!!!
try mizuma i never had a problem with them and wish i would have took 10 pound less now,its better than nothing,like you might get… Read Full Review
Written on: 19/05/2011 by clevadog (1 review written)
Their quote was significantly higher than their competitors. Notifications were sent to keep me updated throughout and the money paid directly into my bank account within a few days. There was even a freepost address to send the phone to.
I can't fault them. Excellent!… Read Full Review
Written on: 05/05/2011
I got a quote for two phones and was happy but knew I had a third one around somewhere so waited while I found it.
Before I sent in the three phones I checked the quote online and it was still the same but the cheque I received was much lower than quoted. When I challenged this I was told that quotes were valid for thirty days, which I was aware of. I advised them that I had rechecked the quote before I sent the phones in and had included a printout of it but they said that their syetem… Read Full Review
Written on: 07/04/2011
Did exactly what they said on their website, got a price I was happy with, sent the phone off, received a cheque for the price quoted, spot on, could not fault them, excellent, so there are some good phone recycling firms out there… Read Full ReviewVisit fonebank.com
Written on: 28/03/2011
Sold my phone. Posted my phone. Received my money. Brilliant! Chose this firm over the many others due to the good reviews. Really glad I did.
Kev from Leeds… Read Full Review
Written on: 11/03/2011
Fantastic service from this company,if you need to sell your old phones then use Fonebank and you won`t be disappointed with the price or the service.I would use them again no problem.Brilliant.Keep up the good work thanks Graham… Read Full ReviewVisit fonebank.com
Written on: 02/03/2011 by Judith Sinclair (1 review written)
Phone sent on Thu 25 Feb and cheque received for full amount quoted 5 days later..........superb service!!! Definitely will recommend to family and friends with not hesitation. Can't fault the service in any way… Read Full ReviewVisit fonebank.com
Written on: 16/02/2011
This is a very good service and fast ,no problems whatsoever ,did what they said they would do .also very prompt payment,SOBrien Cheshire… Read Full ReviewVisit fonebank.com
Written on: 12/01/2011
Sent off my fone using a pre printed freepost label....requested payment directly into my bank account. The whole process took 5 days. Excellent service, a simple straight forward transaction. Highly recommended… Read Full ReviewVisit fonebank.com
Written on: 09/01/2011
I have used Fonebank for over 3 years now and they have always been fantastic. Highest prices, great service and really fast payment. Always very honest and e-mail you with any issues within 24 hrs. I would highly recommend them to everyone… Read Full ReviewVisit fonebank.com
Written on: 08/01/2011
Excellent service only took 4 days from posting to receiving the cheque, would recommend… Read Full ReviewVisit fonebank.com
Written on: 07/01/2011
I've always used Mazuma or Envirofone in the past because they were well known. I stumbled across Fonebank when checking moneysavingexpert.com and used them to get rid of a blackberry curve. They are by far the best service I have used! I was shocked to get an email less than 24hrs after posting the item to say it was recieved the the money had been transferred to my account. Within a day the money was there ready for use. Completely seamless transaction. Will recommend them to anyone recycling… Read Full ReviewVisit fonebank.com
Written on: 28/12/2010 by Mizelle (4 reviews written)
Fonebank offered the best price compared to the leading companies. The instructions were clear and I sent the phones off using the Freepost address. Less than a week later, I received a cheque for the amount I was quoted. Great service. I'll definitely use them again and I'd recommend them to anyone… Read Full ReviewVisit fonebank.com
Written on: 17/12/2010
Item posted Tuesday and cheque received Friday without issue. Price quoted was the highest of the companies checked and clear directions on how to pack phone and where to send it provided on website. Would recommend item sent special delivery to ensure delivery. Overall extremely happy with service and no problems… Read Full ReviewVisit fonebank.com
Written on: 30/11/2010
Note that in their terms and conditions they reserve the right to dispose of your phone if they do not want to pay you for it because it's stolen, or they say it's broken, or... anything, really.
They pay great prices, but there's always a risk that they'll say they didn't want your phone because there was a dead pixel on the screen. And they won't send it back to you, and there's not a lot you can do to get it back - because you agreed they could dispose of it however they liked… Read Full Review
Written on: 11/11/2010
I have just received my cheque from The Fonebank and i feel that the service was very reliable it came just two days after sending the phones on like they said it would. I liked the service as they offered me a reasonable price for all my old phones and will definitely be using the service again in the future i looked around all the other phone companies and Fonebank offered me the most out of them all. i would definitely recommend using this service to send in your old phones for cash even the… Read Full ReviewVisit fonebank.com
Written on: 09/11/2010
Very impressed. Took the phone in to their offices myself and had a cheque with in two days. Would use again in a flash.
Danny, London… Read Full Review
As rated by real users
" Good but could be slighyly quicker. " Read More
Written by chrismet
" Service was fast, painless and with great communications! " Read More
" Quick, easy! Oh and hassle free!!! " Read More
" Gob smacked how bad this company is " Read More
" Easy service " Read More