Ash Cycles Reviews - www.ashcycles.com

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★★★★★
4.8 / 5
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★★★★★

“Mountain Bike Fun”

Written on: 19/05/2013 by MountainBikeFun (1 review written)

Great service, ordered on line via their web site and goods delivered two days later… Read Full Review

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★★★★★

“dawes galaxy”

Written on: 18/05/2013

wow what a buy, ordering was simple and the service very good would definitely shop with ahscycles again… Read Full Review

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★★★★★

“Purchased Giant Rapid 1 2012”

Written on: 14/05/2013 by samwat (1 review written)

Simply very easy to deal with. I bought a 2012 Giant Rapid 1 (no extras) in May 2013 at a discount as per web-site. Staff on phone were easy to talk to, ordering and communications by email were faultless, and delivery happened when it was supposed to as per text from the carrier (liked that). Signed for it 'unchecked' as advised by Ash cycles, and bike was fine and undamaged. Bike was assembled already as per web-site notes (like that), but headset was not correctly aligned and tyre pressures… Read Full Review

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★★★★★

“Giant Defy 2 online order”

Written on: 13/05/2013 by robsongl (1 review written)

Really pleased with the service. The bike was delivered exactly as described, minimal assembly and labels made it fool proof. Could not ask for much more from AshCycles… Read Full Review

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★★★★★

“dahon vitesse”

Written on: 02/05/2013

Very helpful and very good value. Very happy with the bike everything set up correctly ready to ride… Read Full Review

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★★★★★

“GIANT Rapid 2012”

Written on: 02/05/2013 by Ian_SJ (1 review written)

I just took delivery of a GIANT Rapid 3 2012 that I bought on-line from Ash Cycles They describe the bikes as being FULLY ASSEMBLED. However don’t be surprised when the courier delivers what looks like an unassembled bike. They have assembled the bike in the shop added some handy stickers to the front wheel and peddles (so you know which way round to fit them) and then taken the peddles and front wheel of again and re-packed the bike in its original box. With a couple of allen keys a… Read Full Review

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★★★★★

“Giant Rapid One”

Written on: 02/05/2013

I've just bought a Giant Rapid One, mudguards and luggage rack from Ash Cycles using the Cycle To Work Scheme (CTWS). I have to say their service was first class ! They always kept me in the loop by email and phone regarding what was going on, contacting me to offer advice on the correct size for my bike and clarifying when I misunderstood the CTWS process initially. They contacted me to point out I'd requested the wrong mudguards and replaced them with the correct ones. The delivery company… Read Full Review

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★★★★★

“Excellent from Ash Cycles”

Written on: 02/05/2013

Overall very happy with the new bike. The bike arrived within a week of ordering. The bike was perfectly set up and only required simple assembly. Brakes and gears work perfectly. When ordering please note, no tools for assembly and no pedals supplied… Read Full Review

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★★★★★

“Dawes GIRO 400”

Written on: 15/04/2013 by NickFToo (1 review written)

Hi, I just wanted to let you know the bike arrived on Thursday safe and sound and very, very much earlier than anticipated! I can't thank you enough, my son is ecstatic and all because of your perseverance and simply great service! Many thanks for keeping us up to date and making us feel we go to the front of a long queue!We are delighted with your service and happily recommend you anytime, a great online bike shop with a Local Bike Shop service! Regards Nick and Arthur! … Read Full Review

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★★★★★

“Excellent service , Price and Delivery (Giant Defy 0)”

Written on: 12/04/2013

Tried to order a 2012 Defy but not available but discounted a 2013 model to what i felt was a very good price. Kept up to date by Ash with e-mails. Ordered on Tuesday after Easter Bank holday and was putting the final items on bike Saturday morning. Bike arrived very well packaged and protected. Ash even took time to label front wheel etc to ensure fitted correctly. All documents and reciept etc included. Have since ridden bike and all gears etc seem well set up. Based on my own experience i… Read Full Review

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★★★★★

“Excellent Service”

Written on: 08/04/2013 by lydiaroberts (1 review written)

I have received excellent service from Ash Cycles. My queries by phone and email were responded to immediately and my bicycle was delivered on time at short notice. I would highly recommend them and have no indecision in using them again… Read Full Review

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★★★★★

“I live near the shop”

Written on: 06/04/2013

I am new to cycling but I was able to visit the shop to discuss what I needed. I was advised to buy a Giant Avail, and the bike was made up and fitted to me in the shop. However many times I had to go in for adjustments I was made to feel welcome. When my bike was stolen this year I had no hesitation in going straight back to Ash for a replacement. I wouldn't dream of looking for a better price anywhere else (and from these reviews I wouldn't have found it!). Highly recommended for service… Read Full Review

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★★★★★

“Excelent price, even better service”

Written on: 04/04/2013

Bought a Raleigh bike from ash. Best price on the web.The bike arrived very quickly. When the bike arrived, probably because of the movement, one screw was missing from a mudguard. I sent an email just to let them know and two days later I got two spare screws on the mail. Every store will send a bike but those little details are the ones that call for 5 stars in a review… Read Full Review

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★★★★★

“Excellent product, service and price”

Written on: 03/04/2013 by Simon98 (1 review written)

I bought my first road bike, a Giant Defy 2 from Ashcycles. I phoned to buy a 2012 model but they didn't have one in my size so they offered me a 2013 for the same price (which was cheaper than I could find anywhere else). The customer service was excellent, both on the phone and via email and the staff were helpful and informative. The bike arrived well packaged and exactly as ordered. This was an excellent shopping experience and I would heartily recommend Ashcycles to anyone looking to buy… Read Full Review

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★★★★★

“Giant Defy 4 Compact 46.5cm”

Written on: 28/03/2013 by thegiant (1 review written)

I ordered the above model on the 19/3/2013 and received it a week later. I could go on and on singing the praises of Ashcycles,however, in a nutshell I received both an excellent service and product at a very competitive price. In short, I would recommend Ashcycles without reservation… Read Full Review

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★★★★★

“Giant Defy 5”

Written on: 18/03/2013

WOW, fantastic service!! Ordered the bike on Friday and in my hands by Tuesday. Excellent price - best I could find on the web. Highly recommend Ashcycles… Read Full Review

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★★★★★

“Giant defy 1”

Written on: 16/03/2013 by smithg322 (1 review written)

I brought a Giant defy 1 for my son over the phone. The transaction was easy and with very friendly and helpfull service. The bike was well packaged and quickly sent out and received. Overall, it was an excellent purchase, great bike at a good discount price and the service was handled extremely well. My son is very pleased with the way the bike handles and performs… Read Full Review

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★★★★★

“Really rather good”

Written on: 14/03/2013

Bought a 2013 giant defy 1 from ash cycles. In part due to good reviews and in part due to fantastic discount offered on items when buying a bike from them. Delivery was quick and I was given regular updates. They also called to check as I had ordered wrong mudguards rather than just send out the wrong item. Very happy and very impressed. Just need to hope that my cycling is as good as their service… Read Full Review

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★★★★★

“purchase of Giant Defy”

Written on: 13/03/2013

I was really impressed by the service. I did everything on email and phone and was very pleased with the help and guidance as well as the price. The bike came exactly as said and was professionally packaged. I really like the family operation and would recommend Ashcycles to anybody wanting to buy cycling goods… Read Full Review

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★★★★★

“Giant Roam XR2, 2013 and free accessories”

Written on: 09/03/2013

Great service and extraordinary good value. The price for the bike and accessories was better than I could find anywhere else. I ordered on-line on a Wednesday and the bike was delivered on the following Monday. The bike had already been set up so all I had to do was fit the handlebars, saddle, pedals and front wheel. I was out on the first test ride within the hour! I bought SPD touring pedals and strongly recommend them to get the most from this bike. It's a great combination of street and… Read Full Review

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