Ash Cycles Reviews - www.ashcycles.com

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★★★★★
4.8 / 5
562
96% of users recommend this
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★★★★★

“Giant Rapid 3”

Written on: 24/08/2013 by Bim111 (1 review written)

Great bike, all the speed of a road bike with the comfort and control of a mtb style handle bar. Customer service was excellent, from initial enquiry to delivery. I would highly recommend Ash cycles… Read Full Review

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★★★★★

“Great Service”

Written on: 23/08/2013

I bought my road bike from Ash and was very impressed with the fast friendly servive & gtreat value for money. Highly recommended! … Read Full Review

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★★★★★

“Giant Defy 0”

Written on: 21/08/2013 by mmarsh19 (2 reviews written)

I brought a giant defy 0 from AshCycles really please with the bike. I brought the bike on the internet and Ashcycles were very easy to deal with. Very pleased with the overall service thank you… Read Full Review

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★★★★★

“Giant PRO Short Sleeve Jersey and baselayer”

Written on: 19/08/2013 by danielmcguigan13 (1 review written)

I ordered a Giant PRO short sleeve jersey from elsewhere but had problems so when I found it on Ash cycles I called to ensure they had it in the store. They confirmed it was available and when I placed the order online I received a prompt confirmation email and the goods were dispatched via an express carrier. Received today and order is as described and expected. really pleased with the service… Read Full Review

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★★★★★

“Diamondback Contra Flow”

Written on: 19/08/2013 by rtda (1 review written)

This is an excellent bike for the money with features such as the lock off on the front suspension, only seen on bikes of at least £100 more. Really easy to ride. Grips are comfortable and the build quality is great. Gear changes are smooth as it has been set up perfectly. What more can I say...REALLY PLEASED. A pleasure to have dealt with Ash Cycles. Brilliant communication throughout. Can't fault them at all. Massive thanks to Mark and Ash. This review site is looking for gripes and the… Read Full Review

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★★★★★

“great service and price”

Written on: 12/08/2013

I bought a Giant Seek 0 from Ash, who very kindly gave me £100 of the list price and also sold to me under the Cycle to Work scheme, so I am paying for this before tax. Overall very good service, and delivery was tracked and perfectly on time. … Read Full Review

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★★★★★

“Really good company, rang through my order and was...”

Written on: 10/08/2013

Really good company, rang through my order and was promised it within 48hrs. The parcel arrived within 36 hrs. Brilliant company and I have recommended it to friends… Read Full Review

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★★★★★

“really pleased!”

Written on: 01/08/2013 by amc654 (1 review written)

Great customer service -- quick and attentive responses to email enquiries. Handled the Cyclescheme voucher quickly and efficiently. Great price on the bike. And the overnight shipping was an added bonus! Highly recommended… Read Full Review

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Amc654's Response to amc654's Review

Written on: 01/08/2013

I should say as well that the bike arrived in perfect shape and was set up properly right out of the box. All it took was attaching the pedals and getting the seatpost and stem position dialed in, and I was off riding.

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★★★★★

“Hi just want to say I was disappointed when bikes did...”

Written on: 01/08/2013 by Bear0198 (1 review written)

Hi just want to say I was disappointed when bikes did not arrive on the day first stated but iam glad we bought from ash cycles great deal on two 05 giant revels fantastic bikes thank you very much ain't no mountain high enough… Read Full Review

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★★★★★

“Conscientious Service.”

Written on: 30/07/2013

After deciding to return to cycling, reading various magazines and discussion sites, i was pleased to find that Ash cycles offered an excellent deal on a 2012 Giant Defy Triple. Initially I ordered an XLarge, but after finding slightly ambiguous and contradicting advice I phoned Ash Cycles where one of their staff, obviously an experienced cyclist, spent some time to advise me after taking into account my height, leg measurement, age, experience and ambition. My order was changed to Large… Read Full Review

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★★★★★

“good price, quick delivery ”

Written on: 25/07/2013

Ash Cycles sold me a giant seek 0 for £100 off the list price, and were also very happy to let me buy it under the cycle to work scheme (leading to an even better price). Delivery was tracked and it turned up exactly when it should have. … Read Full Review

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★★★★★

“great customer service”

Written on: 24/07/2013

Ordered my road bike giant defy 2014 on line, there were no problems at all, and when I emailed them with questions they were very prompt and clear.l would definitely recommend ashcycles and purchase from them again… Read Full Review

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★★★★★

“Happy with service”

Written on: 24/07/2013 by SSW1 (1 review written)

After looking around ordered my bike. They got back to me pretty quickly because what I ordere wasn't available, but were able to offer me something else. It was sent quickly. I would recommend them to others as u felt I had a personal service despite being ordered online… Read Full Review

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★★★★★

“Fantastic service”

Written on: 20/07/2013 by mrleebob (1 review written)

I was looking for a touring bike for my charity ride, something that would be reliable but also within my limited budget. The bike I set my sights on was the Raleigh Royal 2013, which was £550 on pretty much every website I found. However, imagine my delight when I found the bike on Ash Cycles for £450, £100 cheaper than anywhere else! I called the store to check their availability for the 57cm frame but found that the store is closed on a Thursday. With this in mind, I sent an email asking… Read Full Review

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★★★★★

“Great Service, Quick Delivery”

Written on: 06/07/2013

Having been let down by another company I found last years model of the Giant Defy 2 online for a great price and placed an order. The next day I received an e-mail telling me that the stock inventory was wrong online and unfortunately they didn't have my size in stock. What's great about that I hear you ask... well they then went on to offer me this years model at the same price, saving me over £100 from the retail price. Bike was with me within 7 days and I am delighted with it… Read Full Review

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★★★★★

“Child bike”

Written on: 04/07/2013

Have just purchased a Giant XTC for my son and would gladly recommend Ash Cycles to any person to purchase a bicycle from them. They were very efficient, friendly and co-operative, ensuring that the bicycle arrived in perfect condition pudding a smile on a certain face! When in the near future we need to purchase bikes I will definitely be back in touch with Ash Cycles… Read Full Review

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★★★★★

“Very, very impressed.”

Written on: 04/07/2013

Searched the net for a good price on a Giant Defy 4 for my son. Wary about spending a lot with an unknown shop as had never heard of Ash before. They were, however, the cheapest by far. I ordered Sunday night and it was here, in Lancashire at 8am Wednesday. 2 days later. The bike had been fully built and set up. All I had to do was fit the pedals and front wheel and adjust handlebars. All worked perfectly from the start and the bike was spotless. I don't usually bother with writing reviews but… Read Full Review

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★★★★★

“The Pashley Britannia Experience”

Written on: 01/07/2013 by Howard.S (1 review written)

The whole experience of dealing with Ash cycles thas been a pleasure. The communication was excellent I was kept informed of progress from start to finish both via mail and telephone calls. A few issues around Pashley and supply of a rear rack, which has to be a particular brand, was dealt with well and the deliveries were arranged around my diary which was helpful. Can't fault Ash cycles thank you for excellent customer service would recommend them unreservedly … Read Full Review

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★★★★★

“Customer service at its best”

Written on: 26/06/2013

As a returning customer I cannot praise the customer service this small family business gives, and yes this is a real family business. They also go out of their way to make sure everything is done properly. Thanks again and no doubt will be back in the near future. Hope family member makes a speedy recovery!… Read Full Review

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★★★★★

“Ash cycles folding bike”

Written on: 26/06/2013

Super service and super item. Was buying as a birthday present but didnt want it in house as too big to hide so Mark helped arrange delivery for the big day. Many thanks guys… Read Full Review

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