Ash Cycles Reviews - www.ashcycles.com

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★★★★★
4.8 / 5
553
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★★★★★

“Conscientious Service.”

Written on: 30/07/2013

After deciding to return to cycling, reading various magazines and discussion sites, i was pleased to find that Ash cycles offered an excellent deal on a 2012 Giant Defy Triple. Initially I ordered an XLarge, but after finding slightly ambiguous and contradicting advice I phoned Ash Cycles where one of their staff, obviously an experienced cyclist, spent some time to advise me after taking into account my height, leg measurement, age, experience and ambition. My order was changed to Large… Read Full Review

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★★★★★

“good price, quick delivery ”

Written on: 25/07/2013

Ash Cycles sold me a giant seek 0 for £100 off the list price, and were also very happy to let me buy it under the cycle to work scheme (leading to an even better price). Delivery was tracked and it turned up exactly when it should have. … Read Full Review

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★★★★★

“great customer service”

Written on: 24/07/2013

Ordered my road bike giant defy 2014 on line, there were no problems at all, and when I emailed them with questions they were very prompt and clear.l would definitely recommend ashcycles and purchase from them again… Read Full Review

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★★★★★

“Happy with service”

Written on: 24/07/2013 by SSW1 (1 review written)

After looking around ordered my bike. They got back to me pretty quickly because what I ordere wasn't available, but were able to offer me something else. It was sent quickly. I would recommend them to others as u felt I had a personal service despite being ordered online… Read Full Review

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★★★★★

“Fantastic service”

Written on: 20/07/2013 by mrleebob (1 review written)

I was looking for a touring bike for my charity ride, something that would be reliable but also within my limited budget. The bike I set my sights on was the Raleigh Royal 2013, which was £550 on pretty much every website I found. However, imagine my delight when I found the bike on Ash Cycles for £450, £100 cheaper than anywhere else! I called the store to check their availability for the 57cm frame but found that the store is closed on a Thursday. With this in mind, I sent an email asking… Read Full Review

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★★★★★

“Great Service, Quick Delivery”

Written on: 06/07/2013

Having been let down by another company I found last years model of the Giant Defy 2 online for a great price and placed an order. The next day I received an e-mail telling me that the stock inventory was wrong online and unfortunately they didn't have my size in stock. What's great about that I hear you ask... well they then went on to offer me this years model at the same price, saving me over £100 from the retail price. Bike was with me within 7 days and I am delighted with it… Read Full Review

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★★★★★

“Child bike”

Written on: 04/07/2013

Have just purchased a Giant XTC for my son and would gladly recommend Ash Cycles to any person to purchase a bicycle from them. They were very efficient, friendly and co-operative, ensuring that the bicycle arrived in perfect condition pudding a smile on a certain face! When in the near future we need to purchase bikes I will definitely be back in touch with Ash Cycles… Read Full Review

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★★★★★

“Very, very impressed.”

Written on: 04/07/2013

Searched the net for a good price on a Giant Defy 4 for my son. Wary about spending a lot with an unknown shop as had never heard of Ash before. They were, however, the cheapest by far. I ordered Sunday night and it was here, in Lancashire at 8am Wednesday. 2 days later. The bike had been fully built and set up. All I had to do was fit the pedals and front wheel and adjust handlebars. All worked perfectly from the start and the bike was spotless. I don't usually bother with writing reviews but… Read Full Review

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★★★★★

“The Pashley Britannia Experience”

Written on: 01/07/2013 by Howard.S (1 review written)

The whole experience of dealing with Ash cycles thas been a pleasure. The communication was excellent I was kept informed of progress from start to finish both via mail and telephone calls. A few issues around Pashley and supply of a rear rack, which has to be a particular brand, was dealt with well and the deliveries were arranged around my diary which was helpful. Can't fault Ash cycles thank you for excellent customer service would recommend them unreservedly … Read Full Review

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★★★★★

“Customer service at its best”

Written on: 26/06/2013

As a returning customer I cannot praise the customer service this small family business gives, and yes this is a real family business. They also go out of their way to make sure everything is done properly. Thanks again and no doubt will be back in the near future. Hope family member makes a speedy recovery!… Read Full Review

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★★★★★

“Ash cycles folding bike”

Written on: 26/06/2013

Super service and super item. Was buying as a birthday present but didnt want it in house as too big to hide so Mark helped arrange delivery for the big day. Many thanks guys… Read Full Review

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★★★★★

“Giant dash 2”

Written on: 15/06/2013

I ordered a Giant dash 2 2012 model online, when they came to build it it was broken and the last one in stock. They offered me the Giant dash 2 2013 model for the same price, I was really pleased and when it came, it was very carefully packaged. I would highly recommend AshCycles… Read Full Review

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★★★★★

“Giant Defy 5 2013”

Written on: 14/06/2013

Exactly what I required at a competitive price… Read Full Review

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★★★★★

“Giant Defy 5 - All good!”

Written on: 09/06/2013

Bought a Giant Defy 5 2012 during the weekend online, dispatched Tuesday with tracking information, arrived Wednesday. Good price, good service, helpful on the phone and by email. The bike was carefully packaged and built. It was clear it was built by someone who knew what they were doing and cared. Always nice to see grease on parts that need them! Recommended!… Read Full Review

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★★★★☆

“Giant TCX2 2012 - Online purchase”

Written on: 08/06/2013 by granilith (1 review written)

Great price and the bike I wanted was in stock. Initially there was a problem with payment as I had omitted my postcode which prevented the payment successfully completing. The original payment was refunded and returned to my account very quickly. The payment was taken again over the phone and the bike promptly despatched the same day arriving the next. The staff made every attempt to progress the order quickly as possible. Overall bike arrived in less that 48 hours. The bike was well… Read Full Review

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★★★★★

“Very Good Service”

Written on: 06/06/2013 by CJD73 (1 review written)

Bought a Giant Defy4. The service was 1st class and delivery really quick. All I had to do was put the pedals, seat and front wheel on. I had a better service than my LBS!… Read Full Review

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★★★★★

“Giant defy 3”

Written on: 05/06/2013

I ordered a Giant Defy 3 2012 model off ashcycles, although the frame I needed was out of stock they upgrade me the 2013 model for the same price. Great friendly service… Read Full Review

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★★★☆☆

“Could be better”

Written on: 31/05/2013

I was happy with the bike once it arrived but felt that I had to chase up the progress of where the payment and the bike was. I used the bank transfer option when paying as the delivery adress was different to the payment address. From doing this I had to ring up to tell them that I had paid, ring again to find out when the bike would be shipped and ring a final time when they sent the bike to the payment address and not the delivery address. When I did contact Ashcycles, however, they did… Read Full Review

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★★★★★

“Ash cycles bike purchase”

Written on: 30/05/2013

Ordered a Giant Anthem X2 2012 model as it was a great deal. Unfortunately this model was out of stock but Ash cycles apologised and promptly offered the equivalent 2013 model at the same price. The spec on the 2013 Anthem was slightly lower than the 2012 model so we enquirered about the Giant Trance X2 2013 model because the spec on this bike was similar to the 2012 Anthem. Not only did Ash cycles offer a great deal on the Trance, it was in stock, prepared and shipped on the same day and we… Read Full Review

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★★★★★

“Mountain Bike Fun”

Written on: 19/05/2013 by MountainBikeFun (1 review written)

Great service, ordered on line via their web site and goods delivered two days later… Read Full Review

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