Ash Cycles Reviews - www.ashcycles.com

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★★★★★
4.8 / 5
96% of users recommend this
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★★★★★

“Great Service”

Written on: 25/10/2013 by daytona650simon (1 review written)

Excellent service throughout from initial enquiry to bike being delivered. Responded very quickly to every email that i sent, and where very helpful when made a couple of phone calls. Also the delivery of the bike went like clockwork and when it arrived was superbly packed. Would certainly suggest to others that Ashcycles is worth a punt if looking to buy a bike. THANKS… Read Full Review

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★☆☆☆☆

“2 months after order get sent damaged parts”

Written on: 22/10/2013 by nt78seo (12 reviews written)

Ordered a bike and accessories back in August. Got the bike after about a week which turned out to be damaged in 2 places. Contacted them about this and they said they have sent a replacement part out which was not received! They basically did everything but call me a liar! I was disgusted. So it's taken about 2 months to receive a part for a bike which was damaged. The one I've just received they said was sent to them directly from Dawes but it's scratched and you can see where the paint has… Read Full Review

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★★★★★

“Great help, knowledgable and Great service”

Written on: 13/10/2013

after an email with a photo of a part I have been trying to source for a while, after a very quick reply, I hand then placed an order and dispatched the same day. great knowledge and extremely helpful with prompt service, couldn't ask more… Read Full Review

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★★★★★

“Purchase of Giant Defy 1 Bike.”

Written on: 07/10/2013 by Animal69 (1 review written)

I recently purchased a bike using the cycle to work scheme. I've never ordered anything like this using the internet before and was a little wary but how I was proved wrong. I received fantastic communication and my bike was delivered very quickly. I would definitely use this company again… Read Full Review

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★★★★★

“Would use again! ”

Written on: 26/09/2013 by James143 (1 review written)

I purchased a Dawes Discovery 2 hybrid bike. The bike was £30 cheaper than anywhere else and also included 10% of the values worth of accessories. The bike arrived in perfect condition well packaged I was able to select the day for delivery and when I contacted about accessories they were very helpful. Would use again… Read Full Review

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★★★★★

“First Class Service”

Written on: 22/09/2013 by pauldon (1 review written)

Very pleased with helpful service provided from start to finish of transaction. Good advice and accurate details of set up of bike and delivery time with no hassle or worries. Would recommend to anyone who is thinking about getting a new bike to check Ash Cycles out as couldn't fault them for price or customer service… Read Full Review

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★★★★★

“Giant Rapid 1 - Great !!!!!”

Written on: 12/09/2013

oh it was wonderful....had a blast this evening! Pedalled like mad, uff uff, burned about 1000000 calories! Already have about 23 bikes in my garage (not mine and my wife's, just MINE!!!)but never mind, this one is the bestest! Woffle woffle woffle...I am off :-) anyway about the bike etc.....great,'rapid' friendly service from Ash Cycles.Bike was set up just right and thanks for not putting the bell and reflectors on, saved me the job of removing them. Many thanks … Read Full Review

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★★★★★

“Giant Escape RX 2 2013 Hybrid”

Written on: 10/09/2013 by Thorvader (1 review written)

This was my first bike i bought for long distance commuting. Im very pleased with the bike itself. It rides quick and is quite a nice bike all round. Though i might change the saddle for a more comfortable one. Anyway it was delivered fast and in a good serviced condition. Ashcycles had the lowest price for the bike. Im very happy with the bike and with the service i recieved from ashcycles… Read Full Review

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★★★★★

“Giant Roam 1”

Written on: 10/09/2013

I purchased this bike online on a bank holiday Monday and it had arrived by the following Monday, bear in mind that they close on Thursdays. Absolutely delighted with the bike and the service. I would definitely recommend Ash Cycles if you are thinking of buying online… Read Full Review

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★★★★★

“Excellent service and delivery”

Written on: 09/09/2013 by blugum (1 review written)

I called Ashcycles at 4pm Friday as I needed an MPH bleed kit to carry out my brake maintenance for the weekend. No front brakes, I am commuting at the moment so wanted them ready for Monday. The lady I spoke to on the phone was very polite and helpful. She asked that I place the order online and she will try her best to get it to me for Saturday delivery on standard 1st class. I was delighted when the postman turned up with the parcel on Saturday morning and the parts were as shown and… Read Full Review

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★★★★★

“Giant Defy 5”

Written on: 05/09/2013 by jonty1000 (1 review written)

Best price by a long way. Excellent service and quick delivery. Highly recommended… Read Full Review

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★★★★★

“Great Service”

Written on: 04/09/2013

Purchased a 2012 Giant Tcx 3. Price was the lowest I could find and staff were very friendly. Quick delivery with regular updates and after a bit of a worry with the sizing the staff were really helpfull. Would thoroughly recommend and would use again!… Read Full Review

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★★★★★

“Giant Defy 1”

Written on: 01/09/2013 by newsteed (1 review written)

Highly recommended. Great price and delivered in 2 working days. Bike was properly built - all I had to do was put the front wheel on! Email received as soon as the bike was despatched with tracking link. I had no other reason to contact, was all very hassle-free. Great service… Read Full Review

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★★★★★

“Giant TCX3”

Written on: 30/08/2013 by rrobson (1 review written)

I could not find this bike at better price anywhere in the UK, even adding the postage cost to the Orkney Isles it was still well below retail. The cycle arrived with just a few parts to fit (no problem) and since it had already been built and set up in the shop it was ready for the road in around 10 minutes. Can't fault the product and certainly can't fault the service… Read Full Review

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★★★★☆

“Giant Defy 1”

Written on: 27/08/2013 by mikelev (1 review written)

Ordered a Giant Defy 1 at a fantastic price from Ash cycles. Service was 1st class, good communication and quick dispatch and delivery. Only 4 stars as the gears needed a tweak but all in all I'm delighted with the bike and service… Read Full Review

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★★★★★

“Giant Trance X2 29er”

Written on: 24/08/2013

Was a bit dubious after seeing the bike on google but emailed, phoned & got sensible answers so ordered. The bike arrived within 5 days in perfect condition & was very well set up only needing personal adjustments. Particularly liked the clear stickers to avoid cable rub. First ride today & am very impressed with the Trance, the suspensions amazing & it makes a superb trail centre bike. I fitted a shorter stem to shift weight back a bit but thats all it needs… Read Full Review

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★★★★★

“Giant Rapid 3”

Written on: 24/08/2013 by Bim111 (1 review written)

Great bike, all the speed of a road bike with the comfort and control of a mtb style handle bar. Customer service was excellent, from initial enquiry to delivery. I would highly recommend Ash cycles… Read Full Review

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★★★★★

“Great Service”

Written on: 23/08/2013

I bought my road bike from Ash and was very impressed with the fast friendly servive & gtreat value for money. Highly recommended! … Read Full Review

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★★★★★

“Giant Defy 0”

Written on: 21/08/2013 by mmarsh19 (1 review written)

I brought a giant defy 0 from AshCycles really please with the bike. I brought the bike on the internet and Ashcycles were very easy to deal with. Very pleased with the overall service thank you… Read Full Review

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★★★★★

“Giant PRO Short Sleeve Jersey and baselayer”

Written on: 19/08/2013 by danielmcguigan13 (1 review written)

I ordered a Giant PRO short sleeve jersey from elsewhere but had problems so when I found it on Ash cycles I called to ensure they had it in the store. They confirmed it was available and when I placed the order online I received a prompt confirmation email and the goods were dispatched via an express carrier. Received today and order is as described and expected. really pleased with the service… Read Full Review

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