Ash Cycles Reviews - www.ashcycles.com

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★★★★★
4.8 / 5
96% of users recommend this
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★★★★★

“Excellent service and delivery”

Written on: 09/09/2013 by blugum (1 review written)

I called Ashcycles at 4pm Friday as I needed an MPH bleed kit to carry out my brake maintenance for the weekend. No front brakes, I am commuting at the moment so wanted them ready for Monday. The lady I spoke to on the phone was very polite and helpful. She asked that I place the order online and she will try her best to get it to me for Saturday delivery on standard 1st class. I was delighted when the postman turned up with the parcel on Saturday morning and the parts were as shown and… Read Full Review

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★★★★★

“Giant Defy 5”

Written on: 05/09/2013 by jonty1000 (1 review written)

Best price by a long way. Excellent service and quick delivery. Highly recommended… Read Full Review

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★★★★★

“Great Service”

Written on: 04/09/2013

Purchased a 2012 Giant Tcx 3. Price was the lowest I could find and staff were very friendly. Quick delivery with regular updates and after a bit of a worry with the sizing the staff were really helpfull. Would thoroughly recommend and would use again!… Read Full Review

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★★★★★

“Giant Defy 1”

Written on: 01/09/2013 by newsteed (1 review written)

Highly recommended. Great price and delivered in 2 working days. Bike was properly built - all I had to do was put the front wheel on! Email received as soon as the bike was despatched with tracking link. I had no other reason to contact, was all very hassle-free. Great service… Read Full Review

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★★★★★

“Giant TCX3”

Written on: 30/08/2013 by rrobson (1 review written)

I could not find this bike at better price anywhere in the UK, even adding the postage cost to the Orkney Isles it was still well below retail. The cycle arrived with just a few parts to fit (no problem) and since it had already been built and set up in the shop it was ready for the road in around 10 minutes. Can't fault the product and certainly can't fault the service… Read Full Review

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★★★★☆

“Giant Defy 1”

Written on: 27/08/2013 by mikelev (1 review written)

Ordered a Giant Defy 1 at a fantastic price from Ash cycles. Service was 1st class, good communication and quick dispatch and delivery. Only 4 stars as the gears needed a tweak but all in all I'm delighted with the bike and service… Read Full Review

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★★★★★

“Giant Trance X2 29er”

Written on: 24/08/2013

Was a bit dubious after seeing the bike on google but emailed, phoned & got sensible answers so ordered. The bike arrived within 5 days in perfect condition & was very well set up only needing personal adjustments. Particularly liked the clear stickers to avoid cable rub. First ride today & am very impressed with the Trance, the suspensions amazing & it makes a superb trail centre bike. I fitted a shorter stem to shift weight back a bit but thats all it needs… Read Full Review

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★★★★★

“Giant Rapid 3”

Written on: 24/08/2013 by Bim111 (1 review written)

Great bike, all the speed of a road bike with the comfort and control of a mtb style handle bar. Customer service was excellent, from initial enquiry to delivery. I would highly recommend Ash cycles… Read Full Review

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★★★★★

“Great Service”

Written on: 23/08/2013

I bought my road bike from Ash and was very impressed with the fast friendly servive & gtreat value for money. Highly recommended! … Read Full Review

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★★★★★

“Giant Defy 0”

Written on: 21/08/2013 by mmarsh19 (1 review written)

I brought a giant defy 0 from AshCycles really please with the bike. I brought the bike on the internet and Ashcycles were very easy to deal with. Very pleased with the overall service thank you… Read Full Review

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★★★★★

“Giant PRO Short Sleeve Jersey and baselayer”

Written on: 19/08/2013 by danielmcguigan13 (1 review written)

I ordered a Giant PRO short sleeve jersey from elsewhere but had problems so when I found it on Ash cycles I called to ensure they had it in the store. They confirmed it was available and when I placed the order online I received a prompt confirmation email and the goods were dispatched via an express carrier. Received today and order is as described and expected. really pleased with the service… Read Full Review

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★★★★★

“Diamondback Contra Flow”

Written on: 19/08/2013 by rtda (1 review written)

This is an excellent bike for the money with features such as the lock off on the front suspension, only seen on bikes of at least £100 more. Really easy to ride. Grips are comfortable and the build quality is great. Gear changes are smooth as it has been set up perfectly. What more can I say...REALLY PLEASED. A pleasure to have dealt with Ash Cycles. Brilliant communication throughout. Can't fault them at all. Massive thanks to Mark and Ash. This review site is looking for gripes and the… Read Full Review

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★★★★★

“great service and price”

Written on: 12/08/2013

I bought a Giant Seek 0 from Ash, who very kindly gave me £100 of the list price and also sold to me under the Cycle to Work scheme, so I am paying for this before tax. Overall very good service, and delivery was tracked and perfectly on time. … Read Full Review

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★★★★★

“Really good company, rang through my order and was...”

Written on: 10/08/2013

Really good company, rang through my order and was promised it within 48hrs. The parcel arrived within 36 hrs. Brilliant company and I have recommended it to friends… Read Full Review

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★★★★★

“really pleased!”

Written on: 01/08/2013 by amc654 (1 review written)

Great customer service -- quick and attentive responses to email enquiries. Handled the Cyclescheme voucher quickly and efficiently. Great price on the bike. And the overnight shipping was an added bonus! Highly recommended… Read Full Review

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Amc654's Response to amc654's Review

Written on: 01/08/2013

I should say as well that the bike arrived in perfect shape and was set up properly right out of the box. All it took was attaching the pedals and getting the seatpost and stem position dialed in, and I was off riding.

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★★★★★

“Hi just want to say I was disappointed when bikes did...”

Written on: 01/08/2013 by Bear0198 (1 review written)

Hi just want to say I was disappointed when bikes did not arrive on the day first stated but iam glad we bought from ash cycles great deal on two 05 giant revels fantastic bikes thank you very much ain't no mountain high enough… Read Full Review

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★★★★★

“Conscientious Service.”

Written on: 30/07/2013

After deciding to return to cycling, reading various magazines and discussion sites, i was pleased to find that Ash cycles offered an excellent deal on a 2012 Giant Defy Triple. Initially I ordered an XLarge, but after finding slightly ambiguous and contradicting advice I phoned Ash Cycles where one of their staff, obviously an experienced cyclist, spent some time to advise me after taking into account my height, leg measurement, age, experience and ambition. My order was changed to Large… Read Full Review

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★★★★★

“good price, quick delivery ”

Written on: 25/07/2013

Ash Cycles sold me a giant seek 0 for £100 off the list price, and were also very happy to let me buy it under the cycle to work scheme (leading to an even better price). Delivery was tracked and it turned up exactly when it should have. … Read Full Review

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★★★★★

“great customer service”

Written on: 24/07/2013

Ordered my road bike giant defy 2014 on line, there were no problems at all, and when I emailed them with questions they were very prompt and clear.l would definitely recommend ashcycles and purchase from them again… Read Full Review

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★★★★★

“Happy with service”

Written on: 24/07/2013 by SSW1 (1 review written)

After looking around ordered my bike. They got back to me pretty quickly because what I ordere wasn't available, but were able to offer me something else. It was sent quickly. I would recommend them to others as u felt I had a personal service despite being ordered online… Read Full Review

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