Ash Cycles Reviews - www.ashcycles.com

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★★★★★
4.8 / 5
96% of users recommend this
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  • Customer Service

  • Quality of website

  • Value For Money

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★★★★★

“Great bike & arrived in time for Christmas! ”

Written on: 28/12/2013

Great website, good value for money. Friendly staff member when I called to check on order, arrived in plenty of time for Christmas. Would highly recommend! Many thanks… Read Full Review

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★★★★★

“Excellent price and service”

Written on: 26/12/2013 by DanioC (1 review written)

Ordered my road bike 6 days before Christmas and still received the bike before Christmas Eve. The process was made very easy by a user friendly website and email updates of the progress of my order. The bike arrived almost fully set up with only a few bits to do, such as straightening the handle bars and attaching the front wheel. Overall, very happy with the product and service. I'd certainly recommend Ashcycles to anyone. The prices are extremely low and the product and service are top… Read Full Review

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★★★★★

“Thank you for sending my giant rapid 3 great service....”

Written on: 25/12/2013

Thank you for sending my giant rapid 3 great service. Very good price. Many thanks!!!!… Read Full Review

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★★★★★

“Brilliant Service”

Written on: 20/12/2013 by BarryBSandbach (1 review written)

Fantastic service. Kept us informed of our order. Bike was out of stock but we were told exactly when it would be back in stock and despatched to us. Kept us updated and arrived as stated in time for Christmas! Well done Ash Cycles. Brilliant customer service… Read Full Review

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★★★★☆

“Friendly service”

Written on: 19/12/2013 by Cyprus123 (1 review written)

Fantastic service very helpful staff, bike was delivered as promised, will definetly use this company again and recommend to friends and family… Read Full Review

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★★★★★

“Great Service...”

Written on: 10/12/2013 by theom73 (1 review written)

Visiting London from abroad, and with only a few hours to spend in the city, I had to call the shop from abroad to have the goods ready for collection. Very helpful staff and good deals. I would happily recommend it to friends! … Read Full Review

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★★★★★

“raleigh royal ”

Written on: 08/11/2013

great service, brilliant price no missing parts, no damage. lovely machine just as described. delivered in 3 working days excellent del. driver advised me to sign unchecked as did ash cycles when I made tel enquiry regarding del date. what's not to like. will definitely use again to purchase a cycle for my grand daughter. happy cyclist somerset… Read Full Review

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★★★★★

“Fantastic service”

Written on: 01/11/2013

Thank you for making the purchase of my B66s saddle so easy. Competitive price and delivered the next day… Read Full Review

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★★★★★

“Great Bike and Service”

Written on: 28/10/2013 by tom.matt.martin (1 review written)

Excellent Service, provided advice and updates throughout the cycle to work application scheme then sent the bike quickly once all paperwork was complete. Best deal around for the bike I wanted too, £100 worth of free accessories… Read Full Review

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★★★★★

“Good Service, buy with confidence.”

Written on: 26/10/2013

Wanted a spare bike for my girlfriend so we didn't have to keep taking her Specialised road bike to France every time we went over. Ash Cycles had a Ladies Dawes Giro for sale which fitted the bill nicely. I work abroad and wanted the bike sent to my Girlfriends house, and knowing how difficult this can be with some internet companies, I decided to give them a ring and discuss it. They were very helpful, explaining about the payment method and confirming sizing and stuff and kept me up to date… Read Full Review

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★★★★★

“Great Service”

Written on: 25/10/2013 by daytona650simon (1 review written)

Excellent service throughout from initial enquiry to bike being delivered. Responded very quickly to every email that i sent, and where very helpful when made a couple of phone calls. Also the delivery of the bike went like clockwork and when it arrived was superbly packed. Would certainly suggest to others that Ashcycles is worth a punt if looking to buy a bike. THANKS… Read Full Review

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★☆☆☆☆

“2 months after order get sent damaged parts”

Written on: 22/10/2013 by nt78seo (12 reviews written)

Ordered a bike and accessories back in August. Got the bike after about a week which turned out to be damaged in 2 places. Contacted them about this and they said they have sent a replacement part out which was not received! They basically did everything but call me a liar! I was disgusted. So it's taken about 2 months to receive a part for a bike which was damaged. The one I've just received they said was sent to them directly from Dawes but it's scratched and you can see where the paint has… Read Full Review

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★★★★★

“Great help, knowledgable and Great service”

Written on: 13/10/2013

after an email with a photo of a part I have been trying to source for a while, after a very quick reply, I hand then placed an order and dispatched the same day. great knowledge and extremely helpful with prompt service, couldn't ask more… Read Full Review

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★★★★★

“Purchase of Giant Defy 1 Bike.”

Written on: 07/10/2013 by Animal69 (1 review written)

I recently purchased a bike using the cycle to work scheme. I've never ordered anything like this using the internet before and was a little wary but how I was proved wrong. I received fantastic communication and my bike was delivered very quickly. I would definitely use this company again… Read Full Review

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★★★★★

“Would use again! ”

Written on: 26/09/2013 by James143 (1 review written)

I purchased a Dawes Discovery 2 hybrid bike. The bike was £30 cheaper than anywhere else and also included 10% of the values worth of accessories. The bike arrived in perfect condition well packaged I was able to select the day for delivery and when I contacted about accessories they were very helpful. Would use again… Read Full Review

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★★★★★

“First Class Service”

Written on: 22/09/2013 by pauldon (1 review written)

Very pleased with helpful service provided from start to finish of transaction. Good advice and accurate details of set up of bike and delivery time with no hassle or worries. Would recommend to anyone who is thinking about getting a new bike to check Ash Cycles out as couldn't fault them for price or customer service… Read Full Review

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★★★★★

“Giant Rapid 1 - Great !!!!!”

Written on: 12/09/2013

oh it was wonderful....had a blast this evening! Pedalled like mad, uff uff, burned about 1000000 calories! Already have about 23 bikes in my garage (not mine and my wife's, just MINE!!!)but never mind, this one is the bestest! Woffle woffle woffle...I am off :-) anyway about the bike etc.....great,'rapid' friendly service from Ash Cycles.Bike was set up just right and thanks for not putting the bell and reflectors on, saved me the job of removing them. Many thanks … Read Full Review

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★★★★★

“Giant Escape RX 2 2013 Hybrid”

Written on: 10/09/2013 by Thorvader (1 review written)

This was my first bike i bought for long distance commuting. Im very pleased with the bike itself. It rides quick and is quite a nice bike all round. Though i might change the saddle for a more comfortable one. Anyway it was delivered fast and in a good serviced condition. Ashcycles had the lowest price for the bike. Im very happy with the bike and with the service i recieved from ashcycles… Read Full Review

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★★★★★

“Giant Roam 1”

Written on: 10/09/2013

I purchased this bike online on a bank holiday Monday and it had arrived by the following Monday, bear in mind that they close on Thursdays. Absolutely delighted with the bike and the service. I would definitely recommend Ash Cycles if you are thinking of buying online… Read Full Review

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★★★★★

“Excellent service and delivery”

Written on: 09/09/2013 by blugum (1 review written)

I called Ashcycles at 4pm Friday as I needed an MPH bleed kit to carry out my brake maintenance for the weekend. No front brakes, I am commuting at the moment so wanted them ready for Monday. The lady I spoke to on the phone was very polite and helpful. She asked that I place the order online and she will try her best to get it to me for Saturday delivery on standard 1st class. I was delighted when the postman turned up with the parcel on Saturday morning and the parts were as shown and… Read Full Review

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