Ash Cycles Reviews - www.ashcycles.com

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★★★★★
4.8 / 5
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  • Customer Service

  • Quality of website

  • Value For Money

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★★★★★

“Top Notch”

Written on: 21/03/2014 by 1949Callahan (1 review written)

Great all round service, purchase of new bike went without a hitch… Read Full Review

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★★★★★

“Giant Rapid 3”

Written on: 20/03/2014 by Stavros95 (1 review written)

Ordered my Giant Rapid 3 Monday lunch and received Thurs morning - simple to put together and highly delighted… Read Full Review

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★★★★★

“claudbutler/chinook”

Written on: 19/03/2014 by julie1955 (1 review written)

the Chinook cycle I ordered was delivererd on time simple to put together it looked fantastic,the colour was what I wanted,nice and light cannot wait to get out for a ride all the gears are easy to operate it looks a comfortable saddle very stylish … Read Full Review

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★★★★★

“Purchase of a GIANT Roam 1 2013”

Written on: 13/03/2014 by Shepherddl55 (1 review written)

I spent some time researching the type, model and make of bike I wanted to suit my needs and eventually found a good price on the internet at Ash Cycles. They only had the medium frame so I asked by email if it would be suitable for my measurements. They replied the same day and I ordered the bike on their website along with a cycle helmet. Ash Cycles kept me in the loop as far as my purchase was concerned and my bike + helmet arrived 3 days later by carrier. The items were well packaged and… Read Full Review

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★★★★☆

“Trustworthy bike shop”

Written on: 11/03/2014 by timm1370 (1 review written)

I was looking online for the best price for a Dahon Vitesse folding bike, and this shop came up. The website looked a bit rudimentary so I was put off initially, but decided to make the order in the end. The bike came in three days which was great for free delivery! The bike was undamaged, but it took me some time to get all the packaging to detach, though I imagine that's the fault of the manufacturer. Overall I would trust this shop to send you a bike in good time and in good condition. I got… Read Full Review

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★★★☆☆

“slow service quaility product”

Written on: 06/03/2014 by kuKilgore118 (1 review written)

having recently bought a Dawes Galaxy Classic it took a whole week to arrive after ordering online after several emails and a phone calls I eventually got my bike. The bike was fairly well packaged and assembled but I had to make alterations to the shop assembled parts so that the panniers would sit properly on the carrier which has left the mudguards with two unaligned holes in them which look terrible. once the issue of the carrier had been sorted it has been a thoroughly good purchase which… Read Full Review

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★★★★★

“Giant Anthem X3 - 2013”

Written on: 28/02/2014 by Donovan196 (1 review written)

Having not ridden a pedalbike for a few years, I had been wondering whether I would like and use an electric bike now. However, having recently seen (and ridden) a friends mountain bike (a non-electric version), I loved it, and after getting a hearty recommendation from them that it would be the right sort of bike for me, I decided to purchase something similar for myself. I found Ash Cycles website and they were advertising a Giant Anthem X3 - 2013 model - at a very good price. From an email… Read Full Review

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★★★★★

“queries re new mtb”

Written on: 21/02/2014

Purchased new giant talon 27.5 2014 model excellent service and responded to any queries promptly before I made my purchase.Bike arrive and was very pleased with it noticed it had a small spacer with it to put between the disc brakes while removing the wheel.Thought I would like to purchase similar extra spacers in case I lost the original. Couldn't find them anywhere on line so contacted Ash Cycles after a couple of days they managed to source them and I purchased another two, thanks to the… Read Full Review

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★★★★★

“Giant Defy 1”

Written on: 18/02/2014

Ordered the 2013 version of this in small, unfortunately the only model they had in this size was damaged and because Giant aren't manufacturing it anymore they couldn't provide another. Thankfully, Ashcyles offered me the 2014 Defy at a discounted price by way of apology for any inconvenience. The service was great with regular updates and the bike arrived the day after dispatch, well packaged and in perfect condition. Very happy with ashcycles and would recommend to anyone… Read Full Review

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★★★★☆

“Dispatch could be faster but otherwise perfect”

Written on: 05/02/2014 by seanpitman (1 review written)

I originally ordered the 2013 giant defy 1 but then received an email telling me it was actually out of stock. I was offered the 2014 model for just £20 more so went for that instead. The item wasn't dispatched for 4 days but once it had been sent it arrived promptly via next day delivery. I was kept up to date all the way through the order and they answered any questions I had within a day. The bike was packaged up very well and arrived in perfect condition. I've only taken the bike out once… Read Full Review

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★★★★☆

“Giant MPH brake parts”

Written on: 04/02/2014

Web search showed the push pins for my MPH brakes were in stock. Ordered Friday am, delivered sat am, great service, thanks… Read Full Review

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★★★★★

“A First Class Cycle Company”

Written on: 02/02/2014

Needed a replacement brass washer for a Giant MPH Brake. Found Ash Cycles on the web. Sent enquiry and photo. Got a very quick and courteous response. Ordered Item on Tuesday 28 January: received 30 January. Would definitely recommend Ash Cycles to friends. They will be one of my main sources for cycling items I need in the future. Very well done Ash Cycles!… Read Full Review

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★★★★★

“Claude Butler Urban 500”

Written on: 23/01/2014

Just recieved my new bike from the team at Ash Cycles. i can honestly say it has been a breeze and a most swift/ easy process. I was provided with a daily update email until the bike arrived and an overnight tracking number once dispatched. Bike has arrived on the day promised and everything ran like clockwork (bought bike on line at the weekend and it arrived first thing Weds morning!) Overall delighted! thanks again… Read Full Review

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★★★★★

“Giant Escape 0 W 2014”

Written on: 21/01/2014 by Hairyeyeball (1 review written)

After a bit of research, I decided upon this bike for my daughter's Christmas present since it offers the best spec by far for the price out of all the major players. She's a keen up n coming cyclist so wanted a "proper" bike, not just a BSO (bike shaped object). Took a punt and ordered online from Ash Cycles because of their excellent price and their website showed it to be in stock. Disappointingly, it turned out not to be in stock after all. They did offer a cheaper alternative or a previous… Read Full Review

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★★★★☆

“Dawes Junior bike”

Written on: 16/01/2014 by alo18 (1 review written)

Thanks Ash Cycles. We searched locally for the the bike my daughter wanted and had no luck. All the shops said they would not have stock for months and we could not find a similar alternative for our budget. Ash cycles had just sold the last of the model we wanted but had the next model up and for a price less than the the model we were looking for. Very happy with the service and delivery. The bike arrived early the day after the email notification of the delivery. Things could not have… Read Full Review

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★★★★★

“Great Value Bike”

Written on: 09/01/2014 by northm (1 review written)

The Giant bike I bought recently at Ash Cycles was at a very competative price. The service and delivery were excellent with the bike arriving as described on the date and time specified. Would definitely recommend… Read Full Review

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★★★★★

“First Class Service”

Written on: 31/12/2013 by dennisw2 (1 review written)

Good service from initial viewing of website to speedy delivery of bike. Great value, the cheapest price I could find and hasty response… Read Full Review

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★★★★★

“excellent price and service”

Written on: 29/12/2013

Ordered a Diamondback bmx for my son's Christmas. Arrived very quickly and in excellent condition. Had regular updates on the order status too. The price for this bike at Ash Cycles was the best I found. Will definitely be shopping her again. Thanks… Read Full Review

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★★★★★

“Great bike & arrived in time for Christmas! ”

Written on: 28/12/2013

Great website, good value for money. Friendly staff member when I called to check on order, arrived in plenty of time for Christmas. Would highly recommend! Many thanks… Read Full Review

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★★★★★

“Excellent price and service”

Written on: 26/12/2013 by DanioC (1 review written)

Ordered my road bike 6 days before Christmas and still received the bike before Christmas Eve. The process was made very easy by a user friendly website and email updates of the progress of my order. The bike arrived almost fully set up with only a few bits to do, such as straightening the handle bars and attaching the front wheel. Overall, very happy with the product and service. I'd certainly recommend Ashcycles to anyone. The prices are extremely low and the product and service are top… Read Full Review

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