Ash Cycles Reviews - www.ashcycles.com

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★★★★★
4.8 / 5
586
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★★★★★

“I ordered a Dawes Galaxy cycle quite late in the day...”

Written on: 17/03/2011

I ordered a Dawes Galaxy cycle quite late in the day on Tuesday 8th March. It arrived well packaged on the following Monday morning at exactly the time stated by the on-line delevery tracking system. Ash Cycles keep me informed throughout on the progress of my order by e-mail. The value was excellent with about one third off the list price.

I am very pleased with the service and value from Ash Cycles and would have no hesitation in recommending them to others… Read Full Review

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★★★★★

“brilliant site, had a problem on my own end, but they...”

Written on: 16/03/2011

brilliant site, had a problem on my own end, but they dealt with it perfectly, couldn't be more satisfied to be honest. would recommend to anyway :)… Read Full Review

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★★★★★

“Excellent service, very happy with the bike and...”

Written on: 15/03/2011

Excellent service, very happy with the bike and outstanding value for money. Courier service was quick and efficient with online tracking… Read Full Review

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★★★★★

“Fantasitic service. Great price. Really helpful staff...”

Written on: 15/03/2011

Fantasitic service. Great price. Really helpful staff on the phone. Prompt delivery. I was riding the bike within an hour of delivery. Thanks very much!… Read Full Review

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★★★★★

“Good clear website giving great detail of products....”

Written on: 14/03/2011

Good clear website giving great detail of products. Excellent timely delivery. Fantastic value for money! Would recommend to anyone who wants a good value quality bike… Read Full Review

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★★★★★

“Ash Cycles gave me a great deal on a giant defy 4....”

Written on: 12/03/2011

Ash Cycles gave me a great deal on a giant defy 4. Buying the bike from ash cycles left me impressed with speed of response to questions and customer service I received. The bike came the next day in perfect condition.

With some of the best prices on the internet and good customer care I'm sure I will be buying from Ash cycles again… Read Full Review

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★★★★★

“I had been looking for a touring bike and decided that...”

Written on: 12/03/2011

I had been looking for a touring bike and decided that the Dawes Galaxy was the best choice for my price bracket, Ash Cycles were the cheapest I found on the internet so I opted to buy from them, normally I am quite suspicious about buying from the cheapest but the service I received was some of the best I have experienced when buying on-line. I wouldn't hesitate to order again.
The only way the service could have been improved is an option for Saturday delivery at a small extra cost as even… Read Full Review

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★★★★★

“I received pretty good service from Ash Cycles. The...”

Written on: 09/03/2011

I received pretty good service from Ash Cycles. The bike was well packaged although it did require a degree of assembly but that was known and expected.

My only minor gripe was that I didn't think I was kept sufficiently informed about progress of the order. I had to ring up to establish when delivery might be. Having said that the bike was delivered on the date I was given and at the time stated by the courier.

In an ideal world it would have been good to have known the exact delivery date… Read Full Review

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★★★★★

“ordered online tuesday morning and bike arrived next...”

Written on: 05/03/2011

ordered online tuesday morning and bike arrived next morning. free delivery and the cheapest ptice I could find online.
Great service. Keep up the good work and highly recommended.
Would certainly use againe and recommend to all you online buyers out there… Read Full Review

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★★★★★

“Ordered bike on Sunday, Defy 4 2010 model. Although...”

Written on: 04/03/2011

Ordered bike on Sunday, Defy 4 2010 model. Although frame size requested was not in stock I was given an alternative but better model (Defy 4 Compact 2011) at reduced price.E mail responses were prompt & helpful.New bike arrived on Friday in excellent condition.I was able to track delivery on postal web site and had someone available to sign for delivery when package was due to arrive.
Very good service and bike now ready for weekend… Read Full Review

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★★★★☆

“Like most would like to have purchased locally but Ash...”

Written on: 02/03/2011

Like most would like to have purchased locally but Ash cycles was by far cheaper. Customer communication was good, kept informed of order progress and delivered on a day to suit… Read Full Review

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★★★★★

“Excellent customer service over the phone and via e-mail. ”

Written on: 02/03/2011

Excellent customer service over the phone and via e-mail.
Outstanding price on my bike (Dawes Galaxy '10).

I would have preferred to have bought locally (Oxford) but Ashcycles' prices were the best by a long shot - a saving of £375!

Delivery bang on time as promised. Fully recommended. What more can you say?… Read Full Review

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★★★★★

“The product is great, and came at a brilliant price....”

Written on: 01/03/2011

The product is great, and came at a brilliant price. The service from Ash Cycles was helpful, and they were able to help me choose the right bike. The delivery was a bit slow in comparison to a company like Amazon that deals with very high volume sales but the bike still arrived just a week after they received my cheque, so overall I was impressed by their service. I would definitely buy from them again… Read Full Review

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★★★★★

“Friendly local shop. Very helpful. Even when I was a...”

Written on: 24/02/2011

Friendly local shop. Very helpful. Even when I was a bit daft with trying to track the parcel, Jane came straight back to me to help. Would recommend… Read Full Review

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★★★★★

“I bought a Dawes Espoir 3000 for my 8 year old son...”

Written on: 22/02/2011

I bought a Dawes Espoir 3000 for my 8 year old son from Ash Cycles - his first racing bike! The price was fantastic; £30 less than ebay and a whopping £112 less than 'Chainreaction'.

The communications from Ash cycles was also very good, and the parcel was sent via a trackable 24 hour courier.

The bike itself is good for the price: a decent aluminium frame (the welds and paint finsh are surprisingly neat and tidy), combined with reasonable parts (Shimano 2300 STI levers look good), with… Read Full Review

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★★★★★

“Excellent communication with Ash Cycles and promt...”

Written on: 20/02/2011

Excellent communication with Ash Cycles and promt delivery of a well packaged cycle in perfect condition. 1st class service 1st class cycle.

Peter Holstead
Lincolnshire… Read Full Review

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★★★★★

“TOP NOTCH SALES PEOPLE AND SERVICE,POLITE AND HELP...”

Written on: 12/02/2011

TOP NOTCH SALES PEOPLE AND SERVICE,POLITE AND HELP FULL. DELIGHTED WITH DELIVERY, BIKE TURNED UP THE NEXT DAY. SUPERB, THANK YOU… Read Full Review

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★★★★★

“Having searched various websites and visiting the LBS,...”

Written on: 12/02/2011

Having searched various websites and visiting the LBS, I decided to buy the giant defy 4 at Ash Cycles. The communictions, speed of delivery and the cost are all fantastic. The bike was easily set up and I am thrilled with my purchase. Highly recommended online supplier… Read Full Review

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★★★★★

“Received my Raleigh metro 7 days after order. The bike...”

Written on: 11/02/2011

Received my Raleigh metro 7 days after order. The bike was reasonably easy to assemble but the allen key and a nut for the front mudguard were missing.
I had to make a very small adjustment to the gear setting to engage the lowest gear. I have ridden the bike and it is fantastic, its light and comfortable and the gear range is excellent. Great value for money.
The communication from Ash was very good as was the overall delivery time.
As a guide to other buyers, I am 5' 5" tall and the 18" frame… Read Full Review

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★★★★★

“on deciding to return to two wheels after almost a...”

Written on: 11/02/2011

on deciding to return to two wheels after almost a lifetime away, i decide on Giant Bike Brand after looking at range decided SEEK model range would suit my needs, on checking websites i found Ashcycles.com, decided on model ordered on Sun Feb 6th cycle delivered on Thurs Feb 10th exactly as promised by Ashcycles in perfect condition, excellent service would recommend Ashcycles to anyone, would like to add that communication from Ashcycles ref by e-mail was excellent regarding everything to do… Read Full Review

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