Ash Cycles Reviews - www.ashcycles.com

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★★★★★
4.8 / 5
96% of users recommend this
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  • Customer Service

  • Quality of website

  • Value For Money

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★★★★★

“Phoned up to check stock and then used the website to...”

Written on: 17/09/2010

Phoned up to check stock and then used the website to order a Dawes Kalahari mens hybrid bike on the Tuesday. Bike was delivered on Thursday. Excellent service, excellent value for money. Bike is just as described. Final assembly fairly easy and after one short ride I am entirely satisfied so far. Went for this bike as it has a reasonable spec and a good range of gears (probably too many but I wanted the range). Compared several websites and shops and Ash Cycles compared very favourably… Read Full Review

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★★★★★

“Really good internet buying experience, faultless...”

Written on: 02/09/2010

Really good internet buying experience, faultless service and delivery. Couldn't be happier with my new purchase and would definitely buy from again. Thank you!… Read Full Review

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★★★★★

“Ash cycles come very very highly reccommended by me....”

Written on: 02/09/2010

Ash cycles come very very highly reccommended by me. The staff were highly professional and helpful right from the start, even the most silly of questions, by me, were answered professionally. The bike arrived very well packaged with a little work to build, but even that was fool proof. A very good price for a very high spec bike.

If you are looking for a new bike these are the people to speak too.

cheers....Phil… Read Full Review

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★★★★★

“just ordered a Haro Counterpart lite from Ashcyles. it...”

Written on: 18/08/2010

just ordered a Haro Counterpart lite from Ashcyles. it was by far the cheapest place to buy it and it came excatly on time. great customer service and i was keep well informed by email. i would 100% recommend this to a friend. however the only thing wrong was that i had a promotional code which was accepted on the website however it was then taken off once i had payed.so thanks Ashcyles for a good service… Read Full Review

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★★★★★

“Kept up date via email on status of order. Cycle...”

Written on: 12/08/2010

Kept up date via email on status of order. Cycle arrived exactly on time
Would recommend to family/friends. Great service… Read Full Review

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★★★★★

“I rang ash cycles with a brief descripion of what I...”

Written on: 01/08/2010 by Steven W (1 review written)

I rang ash cycles with a brief descripion of what I wanted as a present for my wife. They could not have been more helpful. This is the second time I have bought a bike from them and again I am extremely pleased and my wife is over the moon with the bike… Read Full Review

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★★★★★

“This bike is absolutely brilliant for the price and...”

Written on: 31/07/2010

This bike is absolutely brilliant for the price and Ash Cycles delivered it within a few days of ordering - no delivery charge. Would definitely recommend Ash cycles and will order the same bike from them again when I can justify one for myself!… Read Full Review

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★★★★★

“I had originally ordered the Giant FCR 2 2009 but was...”

Written on: 28/07/2010

I had originally ordered the Giant FCR 2 2009 but was told there was a defect and offered a discount on the Giant Rapid 3 2010. It arrived (mostly) assembled and I am very happy with the service. Gears need some adjusting but I have been told by friends to wait a few weeks first as they will loosen… Read Full Review

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★★★★★

“couldn`t wish for a smoother transaction. The cheepest...”

Written on: 26/07/2010

couldn`t wish for a smoother transaction. The cheepest on the net after a few days of checking. I actually found the same bike on ebay and it was more expensive.
Bike arrived ontime and well packaged. All instructions were included for just a few assembly steps to get the bike up and running.
Will highly recommend these people and on top of all that the bike is fantastic to… Read Full Review

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★★★★★

“Good website and prices. Helpful telephone back up...”

Written on: 24/07/2010

Good website and prices. Helpful telephone back up and excellent communication and delivery. Well recommended… Read Full Review

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★★★★☆

“Good service, honest and friendly. Bike turned up well...”

Written on: 23/07/2010

Good service, honest and friendly. Bike turned up well packaged and set up gears and brakes so only needed to put saddle, peddles and handlebars on myself.
One issue came up with my order is that the pump i wanted they did nnot have in stock, but they did give me a choice for a similair one they could send with the bike or wait for the actual one i ordered so i opted for the latter!
Service was great, phone calls and email updates and was easy to track my order through TNT.
Would definatley… Read Full Review

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★★★★★

“I was kept informed by E-mail of the status of my...”

Written on: 23/07/2010 by HJAY (1 review written)

I was kept informed by E-mail of the status of my order, it arrived as said on time,web site easy to use and price was the best i found. my 13yr old son is very happy!!! would recomend this web site strongly, many thanks for the good service… Read Full Review

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★★★★★

“I found Ash Cycles via a Google search on the bike I...”

Written on: 23/07/2010

I found Ash Cycles via a Google search on the bike I purchased, after finding they were over £50 cheaper than any other site I decided to purchase from them. I placed a call first to check availability and to discuss delivery options, during the call we agreed a delivery date and time. During the order process the 'Comments' field was very useful to reiterate my discussion on the phone. After placing the order the email chain explaining each stage of the process was both clear and concise. Bike… Read Full Review

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★★★★☆

“I found Ashley cycles through google shopping as they...”

Written on: 22/07/2010

I found Ashley cycles through google shopping as they had the bike I was after at the best price, and free delivery. The website was easy to use, as was the online transaction. The day after I placed the order I received an email stating that the item was out of stock, and that Ashley cycles would offer an upgrade for the same price, which I was more than happy to accept. The bike took around a week to arrive, which came with TNT delivery, and is well packed and looked after. The only downside… Read Full Review

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★★★★★

“I can only recommend the company,it was very simple...”

Written on: 21/07/2010

I can only recommend the company,it was very simple and straightforward and I was informed about the status of the order per mail and therefore knew what to expect at any stage,eg: order processed, order dispatched; and I was also very happy with the product which arrived in perfect condition.I liked the company's website layout, it is really easy to navigate and find relevant items.In fact it was the only company I could locate that still sold the vaude waterproof ladies trousers in my… Read Full Review

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★★★★★

“I ordered the bike on a weds morning, and was...”

Written on: 21/07/2010 by Colinjellis (1 review written)

I ordered the bike on a weds morning, and was delivered following wednesday , ,and in fairness this was delayed by Giant and a stock take,But overall with the 15 % free goods worth around £120 I consider them to be the best value site to buy Giant bikes such as Defy. The staff seem very pleasant and try their upmost to give good service, perhaps a very small critism would be, I would have liked to have been contacted when Giant had delayed delivery but ,a few days delay doesnt make that much… Read Full Review

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★★★★☆

“Had to wait 5 days longer than advertised, but that...”

Written on: 20/07/2010

Had to wait 5 days longer than advertised, but that was due to the bike being scratched and a new one ordered. Thereafter no complaints at all - very efficient and my 13 year old son assembled the bike himself, and is as happy as a sandboy!!

Cheers
Pete… Read Full Review

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★★★★★

“I'm very pleased with the service I received from...”

Written on: 14/07/2010

I'm very pleased with the service I received from Ashcycles. I placed my order on Thursday evening and had the bike the following Tuesday.
The communication was very good and kept me informed throughout the process, with emails being responded to in a quick fashion.
Bike arrived well packaged and in great condition with a copy of the receipt inside the box.

All in all I'm delighted with the way my order was handled and wouldn't hesitate to use Ashcycles in the future for my wife's bike

I'd… Read Full Review

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★★★★☆

“Great service. Bike arrived as promised. After being...”

Written on: 08/07/2010

Great service. Bike arrived as promised. After being let down by another website I am now more than happy to be riding my new bike… Read Full Review

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★★★★☆

“Ash cycles website is very easy to find your way...”

Written on: 02/07/2010

Ash cycles website is very easy to find your way around and has a great deal of information on each product and their services. Easy order system however the site could do with a stock level check of some kind, as when i ordered i had no idea whether the bike was in stock. Automated emails of your order status are a fantastic addition if not slightly behind at times. I had my order in my hands when i received an email telling me it had been shipped.

Despite this the bike arrived in perfect… Read Full Review

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