Ash Cycles Reviews - www.ashcycles.com

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★★★★★
4.8 / 5
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★★★☆☆

“Not the cheapest price on the internet, however they...”

Written on: 01/05/2011

Not the cheapest price on the internet, however they offered a very good deal with extras. The bike is great and it arrived well packaged although, it did take a long time to arrive (well over a week). This mainly being due to the courier company used. Instead of using TNT, which was advertised, they used another company. On hearing that the package would be delivered the next day I took a day of work; only for it not to arrive (it still would have been a full week). I did receive good… Read Full Review

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★★★★★

“Best price i could find on the internet, there was a...”

Written on: 01/05/2011

Best price i could find on the internet, there was a problem with the bike i had ordered, 2010 model so they offered me the 2011 model for same price, this was a really good deal so i accepted. The bike was delivered in time for a surprise i had planned. Delivery tracking was great and very accurate time window so all in all a great service. Thanks… Read Full Review

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★★★★★

“Great website and excellent customer service. Couldnt...”

Written on: 28/04/2011

Great website and excellent customer service. Couldnt find a better price anywhere and delivery to Orkney only cost an extra £14.99. Certain suppliers wont even deliver to Orkney!! Bike is fantastic, exactly as advertised on the website. Would highly recommend Ash Cycles to anyone… Read Full Review

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★★★★★

“Thank you for a very good service and getting my bike...”

Written on: 28/04/2011

Thank you for a very good service and getting my bike to me the next day ver.y happy with you service. Thank you very much… Read Full Review

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★★★★★

“Bought a Giant 2010 jump bike for my son.We searched...”

Written on: 27/04/2011 by A Day (3 reviews written)

Bought a Giant 2010 jump bike for my son.We searched online and localy and found Ash to be the best value for money. The bike was ordered on a Friday and arrived by the following Tuesday with free delivery and minimal building (seat,pedals and handle bars).So much so i am awaiting another delivery for another Giant jump bike for my youngest son. Very impressed with Ash and so are his friends who are all placing orders… Read Full Review

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★★★★★

“Ordered a 2010 Forme bike that was on offer. Ash...”

Written on: 27/04/2011

Ordered a 2010 Forme bike that was on offer. Ash cycles emailed me within a few hours to apologise and advise that they were now all sold out. They offered me a deal on a couple of 2011 bikes and I happily took them up on their offer on one of them. I have a great bike at a great price.
Their customer service was first rate. They were personal and a pleasure to deal with. Communication about the delivery was spot on. Absolutely no hesitation in recommending them… Read Full Review

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★★★★★

“Good price, easy to use website, delivered on time and...”

Written on: 27/04/2011

Good price, easy to use website, delivered on time and exactly what I was after. Internet shopping at its best… Read Full Review

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★★★★★

“After trawling the internet I came across ashcycles...”

Written on: 24/04/2011

After trawling the internet I came across ashcycles and found the bike I was looking for at a great price, I wasn't sure about delivery so i called the shop and they we're very helpful so I purchased the bike over the phone, it arrived three days later as they said and was well packaged. Overall I am very pleased with my perhase and the service I received. Thanks very much… Read Full Review

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★★★★★

“Best value for money on internet. Prompt service, good...”

Written on: 23/04/2011

Best value for money on internet. Prompt service, good comunication… Read Full Review

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★★★★★

“The bike was on sale at a fantastic price and included...”

Written on: 20/04/2011

The bike was on sale at a fantastic price and included free delivery as well. It took one week for Ash Cycles to process the order, build the bike and ship it to me. They were very helpful when I phoned and packed the bike really well before shipping it to me. Overall I am really pleased with my purchase - a quality product at an amazing price, built very well and packed with care and attention to detail. Some people may think that a week was a long time to wait for delivery but sometimes… Read Full Review

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★★★★★

“Great value on a great bike. Turbo good too....”

Written on: 19/04/2011

Great value on a great bike. Turbo good too. Communications as expected and all works as normal. Pedals and front wheel marked up with masking tape to say which goes where. Only bad point is there courier, could not deliver 2 items picked up from then and then deliver them at the same time on the same day. Got 1 item 1 day the other the next. Would have no problem in using again or recommending to others… Read Full Review

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★★★★★

“Bought Avenir Cleveland trailer. 48 hour delivery....”

Written on: 18/04/2011

Bought Avenir Cleveland trailer. 48 hour delivery. Very robust trailer. Assembled in less than 2 minutes. Very good price. Very happy customer.
AC… Read Full Review

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★★★★★

“Bought this bike because it was cheaper than anywhere...”

Written on: 16/04/2011

Bought this bike because it was cheaper than anywhere else. Got good quick service and bike arrived when they said,would definatly recommend them and will use again… Read Full Review

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★★★★★

“Very well priced bike - about £100 cheaper than other...”

Written on: 15/04/2011

Very well priced bike - about £100 cheaper than other shops. Only negatives - the bike I initially ordered was out of stock and it was a little disappointing that it took a week for the bike that I eventually ordered to be shipped. Nevertheless, the bike arrived when I was told to expect it. It had obviously been checked over and I put it together without any problems. The people at Ash were very responsive to emails (even on a Thursday when the shop was closed)… Read Full Review

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★★★☆☆

“I ordered the goods on the 30 Mar, the money went out...”

Written on: 14/04/2011

I ordered the goods on the 30 Mar, the money went out of my account 1 Apr and I did not receive the goods until 13 Apr and that was only after I chased them. Good price but I'll be reluctant to use them again if this is their normal level of service… Read Full Review

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★☆☆☆☆

“Ashcycles has a nicely laid out, flashy website. ”

Written on: 13/04/2011

Ashcycles has a nicely laid out, flashy website.

Unfortunately the first order I placed with them had to be changed as they didn't actually have any stock of the item sold on the site.
I was a bit annoyed that the only notification given was via email.

My second order with the company again revealed that they had no stock, nor method of obtaining stock, of the item advertised on the site.

Nice site, nice prices, the hassle is not worth the savings offered… Read Full Review

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★★★★★

“I was a bit wary of ordering at first due to a very...”

Written on: 12/04/2011

I was a bit wary of ordering at first due to a very low price but after reading reviews decided to take the plunge. I ordered a 2010 model but this was unavailable but was offered a 2011 model for £40 more.This was still £100-£150 cheaper than any where else. Bike arrived 4 days after original order which was at a weekend. Packed very well and no problems with assembly.Only ridden the bike once but goes like a dream.would certainly buy from Ash Cycles again.Recommended!… Read Full Review

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★★★★☆

“The original bike advertised wasn't available as it...”

Written on: 12/04/2011

The original bike advertised wasn't available as it was the 2010 model, however they offered me this years model for a very good price, at least £100 cheaper than anywhere else. The delivery was later than anticipated but only because we got a days notice and then because the delivery company (DPD)don't have an option for re-booking delivery more than 5 days ahead.....which I needed because I was away on business. The price and the follow up comms was very good though.

Only one gripe, the… Read Full Review

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★★★★★

“Very good frame, they rang to confirm the delivery...”

Written on: 11/04/2011

Very good frame, they rang to confirm the delivery charge and time, arrived when they said it would. Amazing price compared to all but a few other retailers. No complaints, and would certainly buy again from them if they had what I was looking for… Read Full Review

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★★★★★

“Order and delivery all within 24 hours - bike was...”

Written on: 05/04/2011

Order and delivery all within 24 hours - bike was assembled and out on the road within 30 minutes. I would strongly recommend Ashcycles for a number of reasons - choice and price being the main two. Orginal order was no longer in stock but I was offered a wide range of alternatives all at lower prices than I could find elsewhere… Read Full Review

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