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Written on: 27/04/2011
Ordered a 2010 Forme bike that was on offer. Ash cycles emailed me within a few hours to apologise and advise that they were now all sold out. They offered me a deal on a couple of 2011 bikes and I happily took them up on their offer on one of them. I have a great bike at a great price.
Their customer service was first rate. They were personal and a pleasure to deal with. Communication about the delivery was spot on. Absolutely no hesitation in recommending them… Read Full Review
Written on: 27/04/2011
Good price, easy to use website, delivered on time and exactly what I was after. Internet shopping at its best… Read Full Review
Written on: 24/04/2011
After trawling the internet I came across ashcycles and found the bike I was looking for at a great price, I wasn't sure about delivery so i called the shop and they we're very helpful so I purchased the bike over the phone, it arrived three days later as they said and was well packaged. Overall I am very pleased with my perhase and the service I received. Thanks very much… Read Full Review
Written on: 23/04/2011
Best value for money on internet. Prompt service, good comunication… Read Full Review
Written on: 20/04/2011
The bike was on sale at a fantastic price and included free delivery as well. It took one week for Ash Cycles to process the order, build the bike and ship it to me. They were very helpful when I phoned and packed the bike really well before shipping it to me. Overall I am really pleased with my purchase - a quality product at an amazing price, built very well and packed with care and attention to detail. Some people may think that a week was a long time to wait for delivery but sometimes… Read Full Review
Written on: 19/04/2011
Great value on a great bike. Turbo good too. Communications as expected and all works as normal. Pedals and front wheel marked up with masking tape to say which goes where. Only bad point is there courier, could not deliver 2 items picked up from then and then deliver them at the same time on the same day. Got 1 item 1 day the other the next. Would have no problem in using again or recommending to others… Read Full Review
Written on: 18/04/2011
Bought Avenir Cleveland trailer. 48 hour delivery. Very robust trailer. Assembled in less than 2 minutes. Very good price. Very happy customer.
AC… Read Full Review
Written on: 16/04/2011
Bought this bike because it was cheaper than anywhere else. Got good quick service and bike arrived when they said,would definatly recommend them and will use again… Read Full Review
Written on: 15/04/2011
Very well priced bike - about £100 cheaper than other shops. Only negatives - the bike I initially ordered was out of stock and it was a little disappointing that it took a week for the bike that I eventually ordered to be shipped. Nevertheless, the bike arrived when I was told to expect it. It had obviously been checked over and I put it together without any problems. The people at Ash were very responsive to emails (even on a Thursday when the shop was closed)… Read Full Review
Written on: 14/04/2011
I ordered the goods on the 30 Mar, the money went out of my account 1 Apr and I did not receive the goods until 13 Apr and that was only after I chased them. Good price but I'll be reluctant to use them again if this is their normal level of service… Read Full Review
Written on: 13/04/2011
Ashcycles has a nicely laid out, flashy website.
Unfortunately the first order I placed with them had to be changed as they didn't actually have any stock of the item sold on the site.
I was a bit annoyed that the only notification given was via email.
My second order with the company again revealed that they had no stock, nor method of obtaining stock, of the item advertised on the site.
Nice site, nice prices, the hassle is not worth the savings offered… Read Full Review
Written on: 12/04/2011
I was a bit wary of ordering at first due to a very low price but after reading reviews decided to take the plunge. I ordered a 2010 model but this was unavailable but was offered a 2011 model for £40 more.This was still £100-£150 cheaper than any where else. Bike arrived 4 days after original order which was at a weekend. Packed very well and no problems with assembly.Only ridden the bike once but goes like a dream.would certainly buy from Ash Cycles again.Recommended!… Read Full Review
Written on: 12/04/2011
The original bike advertised wasn't available as it was the 2010 model, however they offered me this years model for a very good price, at least £100 cheaper than anywhere else. The delivery was later than anticipated but only because we got a days notice and then because the delivery company (DPD)don't have an option for re-booking delivery more than 5 days ahead.....which I needed because I was away on business. The price and the follow up comms was very good though.
Only one gripe, the… Read Full Review
Written on: 11/04/2011
Very good frame, they rang to confirm the delivery charge and time, arrived when they said it would. Amazing price compared to all but a few other retailers. No complaints, and would certainly buy again from them if they had what I was looking for… Read Full Review
Written on: 05/04/2011
Order and delivery all within 24 hours - bike was assembled and out on the road within 30 minutes. I would strongly recommend Ashcycles for a number of reasons - choice and price being the main two. Orginal order was no longer in stock but I was offered a wide range of alternatives all at lower prices than I could find elsewhere… Read Full Review
Written on: 05/04/2011
i thought this website was amazing. such a life saver for me to get my bike. also there low low prices encourage sale. would recommend to anyone. although there amount of stock is quite low there overall customer help etc is superb and thanks to everyone!… Read Full Review
Written on: 04/04/2011 by LeytonJones (1 review written)
Bought a bike from them a few months ago; the bike, price and delivery were really, really good. My only negative comment would be that follow up to an issue was ignored twice - front brake was / is squealing and I think it is a faulty Shimano part which can be replaced under warranty - doesn't really matter about this but I received no response to either of my emails sen from within their client log in interface.
All in all this was. Good purchase just let down by some poor after sales… Read Full Review
Written on: 02/04/2011
bought the bike online for a very good price, much cheaper than all the rest i could find, delivery was fast and the courier arrived in the allotted time slot, very pleased all round, if you're not too used to setting up the derailleur id reccommend paying the extra £20 to have Ash cycles set it up for you, very pleased all round… Read Full Review
Written on: 01/04/2011
Excellent customer service, very fast delivery with a time space of 2hrs so no waiting in all day, and to top it all the bike was £120.00 cheaper.
I would definitely purchase again from Ash cycles… Read Full Review
Written on: 31/03/2011 by gloades (1 review written)
Excellant communications, I can't speak highly enough of them, Bike arrived on time, (I knew exactly when the bike was due, time given was between 11am and 12 midday, arrived 11.10am)
Bike itself was very well packaged very easy to assemble and brakes and gears where already set up superbly.
Many thanks… Read Full Review
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Written by leehawkins
" Worst experience of on line shipping " Read More