Reviews for Direct TV Service Reviews

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Direct TV Service Reviews

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  • Guest 6th Nov 2008

    Reviewer rating: 0 stars


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    First of all, it was a long hold on the phone just to sign up.
    Finally, we got an appointment for a Sunday between 12-4pm. AT 3.15pm, Direct TV customer service called and said that their technician ran into some problem with the previous customer and that he will be late. They told us that he will ...

  • heojr 4th Nov 2008

    Reviewer rating: 1 stars


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    Customer Service calls last for at least 20 minutes each time you call. They are very sorry for the problems that you are having but are not willing to solve the problems. Eight out of ten times when I turn on my box it will stay on for two seconds and then shut itself off and restart. The restart ...

  • Gillyrose Rank: Lance Corporal 3rd Nov 2008

    Reviewer rating: 0.5 stars


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    I don't really have anything nice to say about Direct TV. I only used the company because my apartment complex had an agreement with them and we didn't have any choices. We were looking for basic cable and internet and that is not an option with Direct TV. That being understood, I am still extremely ...

  • stevebuttry 27th Oct 2008

    Reviewer rating: 0 stars


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    I had some minor complaints about DirecTV when I was a customer. My major complaint is with the company ' s continuing refusal to send the $47.03 refund that it acknowledges I am due after discontinuing my service. I was a customer in Herndon, VA, and was moving to Cedar Rapids, IA, and called to cl ...

  • mickialawilliams 23rd Oct 2008

    Reviewer rating: 0 stars


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    HORRIBLE HORRIBLE HORRIBLE! I had the service for 3 days and I disconnected on the 3rd day. First, I could only watch TV with my balcony door open. When it closed, my cable went out. Second, the technican used a hammer to smash the cable cord through my balcony door which created my first problem ab ...

  • rick121x 2nd Oct 2008

    Reviewer rating: 0 stars


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    Almost unbelievable! I was calling to return a dish antenna that was left by the previous owner of my house. I had elected to utilized a different satellite company for my service. After ten minutes on the phone trying to get in contact with the appropriate person - I wanted to return the the dish a ...

  • Guest 9th Sep 2008

    Reviewer rating: 0 stars


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    Direct TV is the worst service that my wife and I have ever paid money for. We've been waiting for them to have someone come set up our internet for months and our set up time keeps getting cancelled and rescheduled. We had to sign a contract with them to get it and now we're stuck without internet. ...

  • karlgazzolo 20th Aug 2008

    Reviewer rating: 2.5 stars


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    I bought a HDDVR box. After 3 months the card stopped working. They send me another card which solved the the problem for about 4 days. After that the box stopped working. It seems to me the issue is not with the card but the box itself. I called to make an appointment. The Tech was supposed to come ...

  • cam19 17th Aug 2008

    Reviewer rating: 0 stars


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    I am so frustrated with their customer service or lack their of that it's making me crazy. They called and told us that they needed to upgrade our receiver we didn't call them and ask them to come out we would never ask for that when everything is actually working; we know better. Regardless after ...

  • minniejo 12th Aug 2008

    Reviewer rating: 3 stars


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    July 30. I had no t.v. I did not know about the warranty on the satelitte. After 2 days of talking to someone at ditect t.v. I got a sevice call for Aug.1 between 12 and 4. Someone called me at work to get directions to my house I gave him directions. At 7:00 p.m. I came home from work no t.v. I cal ...