Review by
Guest.
on 27th Apr 2008
User Rating : 1
Respect :
0
Things aren't the way they way they are. Customer service is horrible, don't care about customer. Told one thing and another happens. Signed up for service but never disclosed to that the three major networks were not available. Inquired about it and they said they could put a waiver in for them ...
Guest.'s full review | 89 words
Review by
Guest.
on 25th Apr 2008
User Rating : 0
Respect :
0
The reception is horrible and the customer service is even worse. I have problems with my service every other month and getting the issue resolved takes days (and even weeks). One day I stopped getting my HD channels, this was after they sent a software upgrade. They charged me $80 for a technician ...
Guest.'s full review | 158 words
Review by
Guest.
on 24th Apr 2008
User Rating : 0
Respect :
0
Poor reception- have had this problem since day one. Have had them 1 year. Customer service is misinformed. I get different answers from everyone i talk to. No consistency. Got a switch out from one box to the next and that upped my contract another 2 years. They charge for a tech to come out to wo ...
Guest.'s full review | 118 words
Review by
Guest.
on 4th Apr 2008
User Rating : 2
Respect :
0
I never liked Direct TV Service because it seems they want nothing more to keep adding to your bill.I became aware that my picture was half size the other night during a ballgame on a special baseball package I purchased. This is on my wide screen TV.I called the 800 # and first the guy told me that ...
Guest.'s full review | 262 words
Review by
jerdeb4evr
on 2nd Apr 2008
User Rating : 0
Respect :
0
We went for the old $49.95 per month, everything FREE pitch. Damn. The order taker got our personal data completly wrong. The installer showed up at 3:00 pm when promised between 8:00 and 10:00am. The installer required support and instruction from me to complete. Then dish blew over the first wind ...
jerdeb4evr's full review | 131 words
Review by
Guest.
on 26th Mar 2008
User Rating : 1
Respect :
0
Direct TV Service Review - I got this error message# 771 Searching for satellite signal a few channels. All the rest of the channels are working fine. When I called the technical support, the automated system asked the error number and then I was cut off by the system saying that I need to call back ...
Guest.'s full review | 275 words
Review by
grawulf
on 12th Mar 2008
User Rating : 1
Respect :
0
The Direct TV Service hardware is lousy. Service is lousy. Hidden costs, ends up more expensive than cable. They will also try to force you to return equipment you paid for at the electronics store, and threaten to charge you for it if you don't??? Doesn't make sense to me either. And when you upgra ...
grawulf's full review | 83 words
Review by
Guest.
on 11th Mar 2008
User Rating : 1
Respect :
0
Very difficult to work with Direct TV Service customer service on billing errors
Did not have a good third party installer
HD works inconsistently on network channels
Bill department overcharges all the time
installation crews were a nightmare
Installation no-shows on 4 occasions and the company did ...
Guest.'s full review | 56 words
Review by
MMMEMB
on 3rd Mar 2008
User Rating : 0
Respect :
0
After we install direct TV when we change channels it takes 5 to 15 second delay in getting new channels, can't wait blank screen for 15 seconds????? And still they want to charge me.
MMMEMB's full review | 34 words
Review by
theshootist
on 20th Feb 2008
User Rating : 3
Respect :
0
I have been a direct tv customer for 4 awful years now. The first year or two were uneventful and pleasant, but since we have added multiple features to our account including high def, another dvr and upgraded our channel selection, there have been so many error on behalf of Direct tv, I have lost c ...
theshootist's full review | 345 words
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