Reviews for Direct TV Service Reviews

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Direct TV Service Reviews

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  • rachelsfather 4th Apr 2009

    Reviewer rating: 5 stars


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    DirectTVs service is brilliant, Bought a Teco 37" tv last year from them, Tv was playing up sent it to manufacturer Teco who told me that it should take 7 - 10 working days, after 5 weeks no Tv, Teco customer service is shocking, I called Directtvs who arranged a next day replacement for me, from t ...

  • ryfry 31st Mar 2009

    Reviewer rating: 5 stars


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    DirectTV is the best entertainment company by far. I have had it for well over two years, have experienced three outages (during storms) and have call customer service ONE TIME. It took 15 minutes on the phone with a very helpful and friendly representative and three days for a new receiver to come ...

  • shelleybeaumont 5th Feb 2009

    Reviewer rating: 0 stars


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    I tried to cancel my service with Directtv before it was even hooked up due to my experience with customer service. After being transferred 4 times and cut off once, I was given a different number and transferred 3 times. Finally, I had the right person! He offered an amazing deal.. I would be p ...

  • Guest 14th Jan 2009

    Reviewer rating: 0 stars


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    In my opinion don't get Direct TV! If you move, you must get permission from Direct TV to move. Otherwise if your new condo, apartment or townhome doesnt allow dishes in their neighborhood, you will be subject to a $400 termination fee from Direct TV.
    Further, if you like local sports...maybe like ...

  • ParkBrook Rank: Lance Corporal 30th Dec 2008

    Reviewer rating: 5 stars


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    My recent experience was EXCELLENT. Receiving an email flyer, I looked for a HP Laptop and a Panasonic 37" LCD TV to be purchased for church use. There was also a carrying case for it advertised. I went directly to the website to purchase the first one, then realised they where based near my workpla ...

  • Stroudism 17th Dec 2008

    Reviewer rating: 0 stars


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    This has been the worst experience of any service I have EVER purchased. My girlfriend called Direct TV and told the sales rep what she wanted, HD, DVR, etc. The lady told my girlfriend a price for a package that would include everything she asked for. Our installation date was set for THREE weeks l ...

  • ozayda 6th Dec 2008

    Reviewer rating: 0 stars


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    BAD customer service. Hate it. Promise me free HD DVR upgrade and it was free after $199.99 that they charge me. Call 3 different times to get this work out some how, the answer was always sorry nothing we can do. They suck!!!!!!! Never in my life will I get or refer some one to DIRECT TV.

  • Mogal 2nd Dec 2008

    Reviewer rating: 1.5 stars


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    When we signed up, we added the sports package, which included a free NFL ticket (channel) as a promotion. We were not informed as far as I am aware that it would automatically be renewed the next year and that we we be billed $46 per month for it. After noticing that our bill was higher than norm ...

  • Guest 19th Nov 2008

    Reviewer rating: 0 stars


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    Direct tv is by far the worst company I've ever had to deal with. First they promised me a 29.99 a month plan and it wasnt till I got my first bill that I saw they were charging me 64.99 insted of 29.99. Their excuse was that I had to wait 2 to 3 payments to get my 29.99 price not just that but I wo ...

  • rbo396 7th Nov 2008

    Reviewer rating: 0.5 stars


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    I changed to time warner awhile back direct tv did not cut off my called to see why I was met by rude people they only wanted there money I told them I would tell everyone of there bad service and have use any one but direct tv