The Wedding Collection, Hornsea Freeport Reviews

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Latest Reviews

“Felt like my money wasn't good enough ”

★☆☆☆☆

written by TrentCox on 19/07/2015

Went in on Saturday morning as a larger lady I'm not sure what I want. After looking round I asked the only assistant on if she could take a dress out of the bag so I could see it properly, her attitude towards me was that it was too much trouble, she then kept telling me that I would be better going to the beverly shop as they have more staff, more gowns and a bigger shop. I came out of there feeling like Julia Roberts when she first went down Hollywood boulevard. BIG MISTAKE.

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“Won't be going there again!”

★☆☆☆☆

written by Debskeff on 12/07/2015

Came out of the shop and cried! I went in with my groom for a sneaky peek and a try on of a wedding dress or two As we went in one lady was on the phone and another showing a lady a hoop so we didn't disturb them we went to go down to look at the dresses. As we went to go through I could see a young lady getting changed in one of the three changing rooms so came back. The lady was off the phone and I asked if indeed we could go look and she said yes and was a bit off as I explained about the girl getting changed she just said "well people will be getting changed" she then said "is the dress for you?" To which I said yes. my groom and I passed by the three changing rooms and went to look. We were at the rails for around ten minutes and all of this time all staff were with the girl in the changing room. I kept looking back to see if anyone was going to come and help as I wasn't going to go to a changing room as all three were surrounded by the party with the girl trying the dress on. After a few more minutes I said let's go and we walked the full length of the shop and past all the staff and customers and no one spoke or acknowledged us. So disappointed I cried when got out of the shop. I felt as if they thought I wasnt worthy of a wedding dress. Will be booking a slot at a proper wedding dress shop and hope I get treated a lot better.

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“wedding dress heaven”

★★★★★

written by efFreeman347 on 07/03/2015

I dont normally write reviews but I thought our experience here was brilliant. We went on a saturday and it was very busy. They had a really good quing system and the service was outstanding considering how busy it was. I went with my friend. We were never rushed even though there was quite a few people behind us in the que. My friend must of tried on at least 10 dresses. The lady was so helpful and knowledgeable about what would suit her. There was so much choice. This is a must place to go for your dress. I would recommend going during the week if you can. We went to a bridal shop the week before but it was much better at beverley. More choice and much better service and better prices.

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“The place to go”

★★★★★

written by ivMcFadden142 on 08/02/2015

Just called in on Saturday, met with a warm welcome, the staff were fab and couldn't help me and my bridal party enough. Have never seen so many dresses in one place. If you are wanting a dress, then this is the place to go. I came away with the dress I wanted that day. So happy, thank you.

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“the best experiance xx ”

★★★★★

written by gemsdress on 29/12/2014

I had tried on dresses in other boutique style shops but they just didn't have what I wanted in there sample dresses so feeling slightly disappointed that I wouldn't be able to have the type of dress I had my heart set on I visited The wedding Collection's Beverley outlet, and if I'm been honest not thinking I would find what I wanted as the shop hadn't been open very long I was greated by the lovely Kelly who was a super star, she knew exactly what I was looking for and promptly told me she didn't have it but recommend trying on some dresses with features of what I wanted and others that she thought would suit me. This left me with quite a problem, she was spot on and it turned out that she knew what I wanted and I didn't! Kelly found me an amazing dress that I loved but there was something stopping me from buying it, I was advised to take a picture go home and think about it, so this is what I did. After a few sleepless nights I went back and tried it on again and sadly decided it wasn't right, so Kelly got me two more sample dresses in to try. It was two other lovely ladies which helped me trying these and I was in love with both dresses! I came back with my mum for another fitting and ordered my perfect dress (which isn't exactly what I wanted, it's much better). All the ladies are so helpful and friendly you couldn't wish for a better experience the best way to describe it would be trying on dresses with your friends, you get an honest opinion from staff and other brides. Thank you a million xx

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“Fantastic service”

★★★★★

written by bethc24494 on 26/11/2014

I would firstly like to thank them for all of their help on monday when I came in to buy my wedding dress. She was so helpful and a credit to the shop. There wasnt just me in the shop she was dealing with but I still felt like I got a very personal service. Being someone who very rarely wears dresses I didnt know what style would suit me but she brought me a few dresses that I had chosen of different styles and told me if it suited my body shape or not. Would definitely recommend the store.

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“Fantastic service!”

★★★★★

written by on 22/05/2014

I came to the Beverly store a little apprehensive, as being a bigger built lady i was worried how i might be treated in the wedding shop as it is usually skinner girls teritories. However, as soon as i came into the shop i was treated wonderfully! The service was fantastic and staff were so friendly and helpful. It certainly put the doubts straight out of my mind and i was able to fully enjoy the experience of trying to find my wedding dress and that is just what i did! I cant thank the ladies at the Beverly store enough for helping me and putting my worries and doubts to the side.

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“Perfect for Prom dress”

★★★★★

written by Medeiros188 on 01/03/2014

Visited on the off chance with my moody teenager.She tried on several different dresses and was in to the swing after the first one. It was a relaxed visit with no pressure to purchase.The staff were brilliant and very helpful.I wish I found it for the first two but will return with the last one .We bought a beautiful dress at an excellent price.

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“perfect every time”

★★★★★

written by on 22/10/2013

I have visited this shop many times for a good trying on session. Its a great place to start for any bride to be wanting to try a mixture if styles on without any pressure to buy. Every member of staff that had served me over the visits were fabulous. So friendly, helpful and most importantly honest. I bought my dress on the anniversary sale weekend. No intention of actually buying one due to not having a date set but never the less when you find your dress and at a great price it had to be done. Only sad part is now I wont be able to go again for a trying on session. Thankyou ladies :)

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“Perfect!”

★★★★★

written by on 02/09/2013

I came into the shop on Sunday having decided on a whim that I needed to go and try dresses on despite already having one. I can not fault this shop at all. You made this such a lovely experience. Nothing seemed too much trouble, you were patient, attentive and so helpful. Thanks to you I found my perfect dress and will feel like a princess on my wedding day. Thank you so very much!

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“A really good shopping experience”

★★★★★

written by on 29/08/2013

I was really impressed by the service from the staff and the time she took to find the right dress. Early on she encouraged me to try on a variety of dresses, and I'm really glad that I did as the one I fell in love with would not have caught my eye on the hangar. 

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“I can sum it up in one word "amazing"”

★★★★★

written by j1jo on 04/08/2013

I went to have a look for a bridesmaid dress for my brothers wedding and instantly found it. The service was amazing so helpful, kind, caring, honest and nothing is too much trouble. All of the staff I have seen and spoken to were lovely. I will go out of my way to ensure my wedding dress and bridesmaid dresses are bought from them for my wedding Aug 2014. Reasonably priced dresses, beautiful quality what more can I say but perfect and amazing. Thank you

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“Perfect help for the perfect dress! ”

★★★★★

written by Jodiesamantha on 08/06/2013

Bought my wedding dress today, after looking for a very long time for the "Right One". As I arrived at the store I was greeted by a very helpful lady who gave me some circle tokens to place on the dresses I liked the most and wished to try on. Before I started trying on the dresses the lady's told me more about the styles I had chosen and how the would fit my shape this helped me from the start. The 1st dress I tried on I instantly fell in love with I got so many compliments from the staff who were so helpful! The lady also brought me another dress that from her experience thought would flatter my figure the threw a spanner in the works and I was torn for choice. The lady suggested I get some fresh air and a drink and have a think about it. I then came back and straight away was offered to try on again, I then made up my mind and went with the 1st dress I tried on. A massive thank you to the staff they made my experience very special just as it should be!

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“Amazing service beautiful quality ”

★★★★★

written by on 26/05/2013

I visited this store expecting to walk away with nothing...when I entered I was faced with many beautiful dresses. As I began to look aroun I was approached by a lovely young girl she gave me a hand full of coloured tags and told me to place them on top of the dresses hangers of any i would like to try. Once I had done this and there was space I was taken to a fitting room where I was able to try all my selected dresses...even though the shop was busy I did not feel in anyway rushed I tried several dresses on and extra ones I hadn't even picked out.. After trying three or four dresses I found the one I fell instantly in love with... I was fastend into the dress and was given lovely feedback from not just the staff but from other customers within the store..it was a very interactive fitting area in which I found a great experience, making me feel comfortable in coming out of my fitting room. I was offered other items to try to complement my dress which I also found helpful. I was able to try my dress on twice and the young girl did no moan once by the amount of times she fastend me in, she seemed to be enjoying helping me as much as I enjoyed her helping me. Once I had finished I saved the dress, however I didn't get the dress straight away due to certain reasons, however mid week I called around 9pm and left a voice mail asking the store to reserve the dress if it was still available.. At 10.30 the next morning (when the store opened) I was left a voice mail saying they had my dress and put it to one side, I called them on my lunch an paid over the phone..my phone experience was just as pleasant as the service I had in store!! I would recommend any of my friends and family to the store, and would like to thank all the team for such a beautiful service and look forward to my return to get my dress steamed before my wedding day!! Keep up the beautiful service !!

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“Definitely worth a look! ”

★★★★★

written by on 18/05/2013

I went to have a look around yesterday, it was only the second shop I'd looked in and I ended up finding the perfect wedding dress! The girls are amazing, very honest and very helpful! Not pushy in the slightest which was great as that is something that would have put me off! They didn't rush me and actually encouraged me to go away and have a think before I made a decision. There is loads of gorgeous dresses, something for most budgets. My dress is just what I was looking for, I am very happy with it and they can even provide you with the name and number of a couple of seamstresses they recommend. All in all a fab shop with lovely helpful down to earth staff. A big thank you to them for helping me to find my perfect dress!

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“Amazing”

★★★★★

written by janine46 on 16/05/2013

This was my first time in a wedding dress shop & trying on dresses. I was so scared. The lady who dealt with me was asoultely fab. She was amazing. She helped pick out dresses I never would pick out. Made me feel at ease and no pressure in purchasing any of the dresses. However I did walk away with a lovely dress & a gorgeous headpiece that cost under £130 & looks so so much more. am so glad my friend recommended this place.

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“Im In LOVE ! x”

★★★★★

written by TheBride on 12/05/2013

Myself and my sister went to this shop to have a little look around on Saturday 11th May, I didn't really know what I wanted but had a rough idea. The lady who dealt with me was in one work AMAZING, I loved her honesty guiding me towards dresses that would suite my frame. After about 4 dresses I tried on one that I would have never picked off the hanging rail but thought what they hey lets have a go, this was under the advice of this person, this turned out to be the ONE!! and I fell in love immediately it was the total opposite of what I thought I wanted, my dress is a real wedding dress, big & with a long train the price I paid was amazing for the quality and amount of dress I got. I decided I wanted my mum to see the dress before I agreed to buy it but this wasn't an issue at all, she agreed to put the dress to one side for me till MONDAY, I knew full well I couldn't wait until then so returned today 12th May with my mum who also fell in love immediately, the point I saw my mums face light up I knew it was the one 100%! The transaction its self was smooth, the cash was paid and a receipt given. My dress was then placed into a brand new dress bag and away we go, she then advised me that a few days before my wedding to pop back into the shop to have my gown professionally steamed FOC - which I was amazed with since this would cost around £30.00 at a drycleaners. All in all the round up, the service I received was spectacular! No pressure which is very important to a bride that feels overwhelmed as it is with so much choice. I would without a shadow of doubt recommend this shop to any future brides or bridesmaids! My dress also was brought down from upstairs brand spanking new so no other bride had even tried it on, just me, Thank you so much to all the staff at " The Wedding Collection" Cant wait for my wedding now in beautiful Rhodes next year, Sammy X

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“Fantastic Service - Highly Recommended”

★★★★★

written by Lainey25 on 12/05/2013

I visited this shop recently (recommended by a friend)looking for a wedding dress for my Civil Partnership Ceremony. I am not a slim lady (size 18-20) and get quite embarrassed by my size,shape and weight thus I lack confidence when trying on clothes. However, my partner finally persuaded me to try a few dresses on when a fitting room came free. The young girl who assisted me was absolutely fantastic with me and put me at ease. I tried on a dress that my partner persuaded me to try (which I had overlooked on the rails)and as soon as I stepped into it I knew I'd be taking it home - it is gorgeous and I cannot wait to put it on in June for our special day. We have been back to the shop several times since purchasing lots of other bits for the day and each time the staff have welcomed us back into the shop. She even remembered me on our second visit. I can't tell you how highly I recommend this shop and the customer service we received - please do give it a try you won't be disappointed and the dresses are truly gorgeous, well made at a fraction of the cost of other wedding outfitters.

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“Brilliant”

★★★★☆

written by on 17/04/2013

Went with my daughter to choose her dress on Feb 11th. She was brilliant. My daughter tried on a few dresses and then she suggested ones which might suit her (they all did!) - there was no pressure to buy, we didn't feel rushed even when the shop started to get a bit busy. We must have been there a couple of hours and eventually came away with a gorgeous dress which my daughter fell in love with. She looked stunning in it. Would recommend this shop to anyone.

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“Fantastic Service”

★★★★★

written by on 12/04/2013

I went to the Wedding Collection shop on saturday. The member of staff who helped me could not have been better, she put me at ease (clothes shopping is not my thing so I was dreading Wedding Dress shopping!)and made me feel comfortable. She picked out some dresses for me as well as asking me to pick some I liked and was very honest about what did and didnt work on me, overall I had a lovely experience and will definately be going back!!!

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