The Wedding Collection, Hornsea Freeport Reviews

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★★★★☆
4.4 / 5
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★★★★★

“Very helpful and friendly staff”

Written on: 06/04/2013 by Shell304 (1 review written)

This was my very first outing looking for my bridal dress. I went in with my mum and daughter purely expecting only to get a few ideas having no idea what I was actually looking for. All I can say is that if my visits to other bridal shops are anything like this experience I will be very happy indeed. The service was fantastic. The lady in the shop was extremely helpful and as i had no idea what I was looking for she suggested a variety of styles to try on and gave me plenty of helpful advice… Read Full Review

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★☆☆☆☆

“Utterly disappointing and miserable!”

Written on: 03/04/2013

I wrote a rave review on here before about this store because when I visited in October they were wonderful. However, we went back today and the staff just could not be bothered. At all. I'd gone in planning on buying the dress and getting favours, tiara, etc but left completely disheartened by how poor the staff were today. Despite the shop being almost empty, the staff left me to it, dismissed my preferences out of hand and, when I asked for a cardigan in another size one of the girls pointed… Read Full Review

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Ali060478's Comment

Written on: 04/04/2013

I am very sorry and shocked to be reading this review as I do remember you coming in the store. If my memory is correct you tried a dress on and showed me a picture of another wedding dress you had tried on else where? I did explain to you that we were due to get a very similar dress shortly and I was trying to find a picture for you and a price. I went on the internet and phoned the company twice and was waiting for a reply. Not once did I dismiss the other dresses but you seemed very keen on the one you had already seen and I knew stock was due in. Whilst i was trying to find the picture, you came out of the changing room and said you would go for a coffee as we were busy and come back to give me chance to find it for you. By getting re dressed I assumed you weren't interested in the other ones and that was why you showed me a picture? All the staff try really hard in the shop and its very disappointing when we read bad reviews when we have tried to source something to suit your needs. I am sorry and also disappointed that you feel that way and its a shame you didn't come back like you said you would after all the efforts to find a similar dress. The dresses you picked still had the tags on and if you had said at any point you wanted to try all of them on then I would have been more than happy to get them for you. I thought I was being helpful trying to find you a similar dress to the one you really liked and it would have been better to have spoken to me about it rather than putting a disappointing review when you enjoyed your experience last time. The cardigans were explained to you that we could order them but the other girl did say she would go upstairs and check but was also with another customer and you left before she had chance so again my apologies.

If you would like to discuss it further or if we can help you in anyway then please feel free to contact me in store on 01964 535070

Regards

Ali Hornby

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★★★★★

“Perfect personal service”

Written on: 01/04/2013 by Claire2013 (1 review written)

I only went in to look around and get some ideas but I ended up finding the perfect dress for me. This was due to the amazing range of dresses, all the styles and sizes you could dream of. The assistant was sooooo helpful and made me feel completely at ease, it was a very personal, one to one fitting service. She asked me lots of questions about the style I would like, what I felt most comfortable in, venue of the wedding etc. The assistant even asked what budget I was on so she could make sure… Read Full Review

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★★★★★

“Outstanding assistant ”

Written on: 30/03/2013 by Cindy5 (1 review written)

I went to the wedding collection on the 30/3/2013 this was a day I was dreading as a big bride to be I just didn't think I could find a dress that I would look good in or feel good in, but thanks to a very helpful assistant Kelly I came away with a gorgeous dress that I actually feel like a proper bride in. To my amazement because Kelly knows her job as soon as I went in she was able to guide and assist me from the start of the experience right to the end. Not only did I find the perfect dress… Read Full Review

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★★★★★

“Fabulous customer service”

Written on: 26/03/2013 by Kerrieo (1 review written)

I went in this shop with an open mind thinking I wouldn't find the perfect dress or even enjoy trying dresses on. How wrong I was! This shop has the most wonderful staff which is something rare in all types of shops nowadays, nevermind a bridal shop. I was given tags to place on any dresses I liked the look of and they were then brought by the ladies for me to try on. After chatting with me (getting to know me) and seeing me in my first choice of dress, [name removed] and [name removed] brought… Read Full Review

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★★★★★

“supportive and helpful”

Written on: 24/03/2013

Having not tried on many wedding dresses, I only popped to The Wedding Collection for a try-on and look.. and came away over 20 dresses later with 'the' dress. [name removed]'s guidance re. dress styles was fantastic and I would recommend going to Hornsea if you are looking for a dress for your special day. It might cost less than you think but make you look a million dollars!… Read Full Review

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★★★★★

“Saved my wedding =)”

Written on: 21/03/2013 by KTighe (1 review written)

I had a terrible experience at another bridal shop which resulted in me having a dress I was unhappy with. So 8 weeks before my wedding I decided I needed to get a new dress to ensure I enjoyed my day. I choose to visit the wedding collection first with my future sister in law and we had planned to meet my bridesmaid and mum (who was currently not speaking to me as she didn't want me to get a new dress) in Hull after this. The wedding collection had been recomended to me by my friend that got… Read Full Review

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★★★★★

“Recommend to anyone, fantastic service”

Written on: 21/03/2013

Me and my bridesmaid decided to go take a look at wedding dresses on Sunday 17th March 2013, as i didnt have a clue what style of dress would suit me or what i even wanted we thought browsing certain shops would help me get a better idea. As most boutique shops in Hull are closed on a Sunday we visited The Wedding Collection, and i am so glad we did!! I looked through the varied choice of dresses and started to tag the dresses i liked and wanted to try on. I was so nervous as i was very… Read Full Review

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★★★★★

“Fantastic choice and Brilliant service”

Written on: 16/03/2013 by kaysaunders (1 review written)

I visited the wedding collection today and expected to not find THE dress, however the choice is amazing and with the wonderful help i found the perfect dress. Couple that with a range of accessories i have the perfect elements of my wedding sorted all in one afternoon. I would not hesitate to tell anyone this is the wedding shop in the Hull area, No where else i have tried came close to the range or service i experienced today. Finally a massive thank you for making my big day special… Read Full Review

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★★★★★

“Fantastic! Well Worth A Visit!”

Written on: 11/03/2013 by Katrina88 (1 review written)

I went to wedding collection last week to try on different styles and get a idea of what suited me and what didn't, I had no intention of buying a gown as my wedding is not till next year and just didn't imagine that my dream dress would be there waiting for me as I am very picky! But there it was! I came away with my beautiful dress and could not be happier! I was taken care of by a lovely lady called [name removed], she couldn't of been more helpful and attentive I went in feeling a bit… Read Full Review

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★★★★★

“Best Service Ever”

Written on: 09/03/2013 by Angiebradford (1 review written)

Went to buy my wedding dress just a few months before my wedding and the service I recieved at the wedding collection was amazing. There was so much patience and Ali the lady who looked after me was fab. In the end it was the first dress that I bought, but me and my bridesmaid were made to feel so welcome and am so in love with my dress and cannot wait for my big day to come. … Read Full Review

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★★★★★

“Wedding dress”

Written on: 16/02/2013 by angelatheangle (1 review written)

I just want to say a massive thankyou to [name removed] for helping me choose the perfect dress for me she knows what suits you and gives you her honest opinon which dresses looks best regardless of price and seems very experienced and puts effort into giving you the full effect by matching tiara's and vails with no pressure to buy. I went last saterday with my mum sister and one of my bridesmaid there is so so so much choice i would definetly recommend any bride to be to go here for a look… Read Full Review

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★★★★★

“WHAT A RESULT!!!!”

Written on: 01/02/2013 by slurpak (1 review written)

I visited today with my friend who is also getting married this year, she had visited previously and had a good idea of what dress she wanted, I on the other hand was totally clueless but went along so that I could have a look, try a few on and get an idea of what suited me. Little did I know that I would be coming home with the perfect dress. The girl that helped me, who's name I have unfortunately forgotten, was most helpful. She grasped the type of dress I had in mind straight away, and… Read Full Review

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★★★★★

“Fantastic experience!”

Written on: 27/12/2012

I took my mum to the wedding collection in Hornsea in September and had a fantastic experience! My mum didn't have any idea of the dress she wanted and we were well looked after by carol! Carol found the perfect dress for my mum which we wouldn't have got anywhere else! Carol also made the experience a very special one, making us feel like a valued customer giving us all her time and experience! We were also assisted in finding the perfect bridesmaid dresses to go with the wedding dress! I… Read Full Review

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★★★★★

“brilliant shopping experience”

Written on: 06/12/2012 by lacr (1 review written)

My daughter and I went to Hornsea Pottery outlet to buy her wedding dress recently. We were assisted by Kelly who was very helpful and knowledgeable. My daughter had been ill recently and not at all happy with her size so Kelly turned what could have been a traumatic experience into a pleasure. We found the perfect dress for her with a great deal of help and guidance from Kelly, who knew what would suit her. The dress made Suzie feel like a princess on her wedding day as all brides should… Read Full Review

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★★★★★

“Fantastic shop and service”

Written on: 20/11/2012

I visited the wedding collection recently following advice from a friend, and the choice and atmosphere was great. My mum and I had a lovely afternoon with Jill and Joyce, who couldn't do enough to help, they were fantastic. I tried on several dresses, all of which were beautiful, and I bought my perfect dress for a great price. I've since returned with my bridesmaids and bought beautiful dresses for them from here too. Carol was lovely and very helpful, she really made them feel at ease and… Read Full Review

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★★★★★

“excellent afternoon !!”

Written on: 18/11/2012 by angelianireland (1 review written)

Excellent Monday afternoon with Carol and Joyce, we where made very welcome at the shop. After trying on lots of dresses there was no pressure to buy simply asked to go for a coffee and think about it, then i knew it was the perfect one !!! Would strongly recommend the shop to anyone for the service, choice and price. I will be back shortly to pick out the bridesmaid dresses. Thank you again !!… Read Full Review

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★★★★★

“Fantastic Very pleased would Recommend!”

Written on: 09/11/2012 by chanine (1 review written)

After visiting The Wedding Collection shop today for my bridesmaid dresses and also my own wedding dress i came away very happy with not only my bridesmaid gowns but also my Wedding Dress! I was served by Carol who was brilliant with everything! not only from helping me to try on lots of dresses but also helping me to pick my wedding dress, which happened to be the first dress i tried on! I would like to say a big Thank You to Carol for all your help and making my day even more special. Ill be… Read Full Review

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★★★★★

“my wedding dress”

Written on: 30/10/2012 by lisasiddons (1 review written)

i would recommend this shop to everyone me and my mother in law went in and it was fantastic they had hundreds of dresses in a wide variety of sizes and the price are great. I had a lady called carol help me choose dresses and she was fantastic in every way she rely made me feel confatable. iv been to quite a few different wedding dress shops and never have they bothered to take the time to fasten the dresses up properly unlike hear. i walked away with the dress of my dreams and a big smile on… Read Full Review

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★★★★★

“Perfect Service”

Written on: 24/10/2012

My daughter, sister and I visited "The Wedding Collection" on Saturday 13th October 2012. We were served by Carol who helped my daughter to choose her dream wedding dress. My daughter was encouraged to try different styles of dress, which she did. Nothing was any trouble to Carole. We didn't feel pressurised. There was no push for us to purchase the more expensive wedding dresses. My daughter chose the first dress she tried on. A big thank you to Carol who helped to make choosing a… Read Full Review

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