Milly Bridal Reviews - www.millybridal.com

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★★★☆☆
3.1 / 5
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★☆☆☆☆

“Awful!!”

Written on: 24/04/2013 by eilidh675 (1 review written)

I wouldn't even give this "company" one star. I had ordered a dress over two months ago, got an email saying payment was confirmed and the dress was on its way. However, I am now writing this email after 2 months of still NO DRESS. I have emailed them over 10 times and still there is no response, perhaps because they are too guilty to own up to their mistakes. Do not order from this website, absolutely ridiculous!!… Read Full Review

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Billiemoon's Response to eilidh675's Review

Written on: 12/06/2013

did your dress arrive? in the same situation right now and trying to get hold of this company is a nightmare

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★★★★☆

“Prom dress”

Written on: 23/04/2013 by MellyMelllyMel (1 review written)

I feel I need to write this as I was very anxious when I ordered my daughters prom dress 3 weeks ago not looking at the reviews until I had placed the orde(had got to the desperate stage and just ordered it!)The reviews were mixed so I tried not to panic. I sent a message through their live chat without any response. Today it would be 3 weeks since the order so tried again and a message was sent back it was on its way. I asked to have it confirmed in an email which they did but the order… Read Full Review

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★☆☆☆☆

“Very poor customer service”

Written on: 20/04/2013

Do NOT order from this website. It has been a month now and my dress has not arrived. The website said it would take 17 days including tailoring time. They have taken my money, but provided me with no tracking information, so I cannot even see how my order is processing - if it is in fact processing at all. A quick look at the reviews below makes me suspicious. It is very odd that there is such a massive discrepancy between the reviews: 1 star or 5... I suspect that perhaps many of the glowing… Read Full Review

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Billiemoon's Comment

Written on: 12/06/2013

hi ... did your dress arrive? have the same issues with my daughters prom dress, not sure if to wait a little longer or not and from the reviews i've been reading i'm a little worried about 'what' will turn up, what a terrible company to deal with, also, website seems to have disappeared, worrying!

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★☆☆☆☆

“Don't buy from them!!!”

Written on: 16/04/2013 by LizaH (1 review written)

I ordered my daughters prom dress beginning of March and wanted an update from them as they were very quick to take our money I assumed they would be quick in replying to our email, how wrong could I be! I have sent them over 10 emails and they haven't responded to a single one. I'm now concerned as I want a refund but not sure this will happen as you can only contact them by email and they don't reply! DO NOT BUY FROM MILLY BRIDAL AS YOU'LL END UP DISAPPOINTED!… Read Full Review

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Billiemoon's Response to LizaH's Review

Written on: 12/06/2013

hi ... did your dress arrive? have the same issues with my daughters prom dress, not sure if to wait a little longer or not and from the reviews i've been reading i'm a little worried about 'what' will turn up, what a terrible company to deal with, also, website seems to have disappeared, worrying!

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★☆☆☆☆

“Given up hope”

Written on: 09/04/2013

We ordered a wedding dress from Milly Bridal last November. Without any tracking number or notification of shipping it arrived three weeks later. We were surprised but unfortunately it didn't fit. It was actually our fault that it didn't. We were happy with the quality though, so on Feb 6th we ordered the same dress. They took our money and said they would take notice of the new measurements and it would be 30 days plus shipping time. We wanted it by mid April so we felt this was definitely… Read Full Review

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★☆☆☆☆

“So sad...”

Written on: 27/03/2013

Hi! This is Victoria ...so I got my dress in yesterday and it didn't fit and it didn't look like it was supposed to. All I ask for is a refund...I spend all the money I have on this dress and my parents won't and can't pay for another dress without that refund money. I have e-mailed them several time and there is no response. Definitely not somewhere to buy ANYTHING. … Read Full Review

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Phickey64's Comment

Written on: 27/03/2013

My Daughter now has no prom dress, thanks to this seller. The dress is shameful. Nothing like the picture. Because of our financial situation we can not afford to buy her another dress. Can someone help us? We need some way of contacting these people. Thanks

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Yasmor's Comment

Written on: 04/04/2013

Try contacting the Better Business Bureau. My mom and I also had problems with this site, except we didn't receive a dress and they charged more than the original price to her credit card. This unfortunate incident happened about two weeks ago and we're still fighting it. The Better Business Bureau is definitely a big help though.

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Billiemoon's Comment

Written on: 12/06/2013

hi ... my daughters prom dress hasn't arrived and no correspondance from the company, although they were quick to take my money... not sure if to wait a little longer or not, from the reviews i've been reading i'm a little worried about 'what' will turn up, what a terrible company to deal with, also, website seems to have disappeared, worrying! .... I cannot afford to get my daughter another dress either, without a refund from this company first, what should be a special day for you all is turning out to be a big worry & disappointment thanks to this sham of a company... i hope things turned out ok for you, did you get a refund or any contact from them?

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Valmac's Comment

Written on: 04/04/2013

Can I please ask, how long from ordering your dress did it teke to be delivered?

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★☆☆☆☆

“Don't bother!!”

Written on: 25/03/2013 by Princessxxkate (1 review written)

They were happy to take our order of three flower girl dresses and two adult bridesmaid dresses, they even took our money and sent us a conformation email which included an order number. A few days later I realised I hadn't included some info about one of the dresses, so I emailed them........no reply........a week went by where I was now really concerned about my order, started emailing them everyday. So 5 weeks later and a lot of nasty emails and complaints we decided to cancel our order and… Read Full Review

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Hannahball95's Response to Princessxxkate's Review

Written on: 27/03/2013

Can you tell me how to cancel an order please?? I'm having the same problems you were, I urgently need to get ahold of them but no answer. I need to cancel my order ASAP so if you could let me know how to go about canceling it, it would be greatly appriciated. Thanks.

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★☆☆☆☆

“No dress...no response”

Written on: 22/03/2013 by bowersk (1 review written)

Does anyone have contact information for this company besides an email address? We have been waiting for a reply about a dress order delivery since January. No one responds to our emails. Very frustrated!… Read Full Review

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★★★★★

“Super-fast service”

Written on: 22/03/2013 by SarahinHampton (1 review written)

I'm in the UK and ordered my dress from Milly Bridal in the last week of February - my wedding isn't until June so figured that would be plenty of time. I was shocked when the dress turned up yesterday - just over three weeks from placing the order! I was even more surprised as the website still said that the order was processing. Customer service was slightly iffy - I sent an email which never received a reply - but that's the only issue I had with the order. As for the dress: I absolutely… Read Full Review

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Bummie's Response to SarahinHampton's Review

Written on: 14/05/2013

hi
i am about to make an order and after reading all these reviews i am scared. i have been trying to pay with my credit card to no avail can you pls confirm how you paid for your dress? plus i keep sending mails upon mails with not reply.

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Sarahinhampton's reply to Bummie's Comment

Written on: 14/05/2013

Hi there

I paid for my dress on debit card I think - I didn't have any problems with the order as far as I remember. I think it said 'pending' or something at first though, while it waited for Milly Bridal to accept the order.... After a day or so it changed to 'Processing'. I've just checked online and it still says 'Pending', but I received my dress months ago!

I sent an email and got no reply either. I tried the online chat (I think it's only available during office hours in China) and got a response through that - have you tried the online chat?

I hope that helps! And I hope your dress arrives safely - I really do love mine.


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★☆☆☆☆

“Terrible”

Written on: 21/02/2013 by Sarah011209rob (1 review written)

These people don't even deserve 1 star. After ordering a bridesmaid dress and paying extra for fast delivery the dress took weeks to come. My bridesmaid then tried the dress on to find they have sent a dress 4 sizes too small. I have emailed them over and over again and to different email addresses but they are completely ignoring me. I paid £130 for this dress and its useless to me. I wouldn't recommend them to anybody. Spend your money elsewhere as you won't get a good outcome from these… Read Full Review

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★☆☆☆☆

“Disappointed”

Written on: 19/02/2013 by Maryanne12 (1 review written)

I have bought a dress from you and it's fault I have sent photos and over 50 emails and over ten voice call and no one has hot back up me and no one is ever online help macinaus@ yahoo. Com… Read Full Review

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★★★☆☆

“online shopping of coloured wedding dresses”

Written on: 21/09/2012

Colours are symbol of life and let the dull and dead soul to enliven. Wedding dresses in different colours are in demand in various time periods. G&G provides you the comfort of shopping under one roof and give you the opportunity of your desired coloured dress selection with in a blink of time. These variety wedding dresses at G&G coloured wedding dresses are available in variety of stuff and colours according to the choice of an individual… Read Full Review

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Gemea3's Comment

Written on: 13/05/2013

what is this???...............its meant to be a review!!!

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★★★★★

“Exceeded Expectations!!!”

Written on: 21/08/2012

I was very nervous about the whole prospect of ordering my wedding dress online but was very pleasantly surprised when the dress arrived in pristine condition. The material was of the finest quality and i choose a custom made dress which fits me perfectly. All emails were answered promptly and tracking number was given when dress was shipped. I would defintly reccommend Milly Bridal!… Read Full Review

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Mollyc96's Comment

Written on: 20/03/2013

Ive ordered a dress from there a few days ago and recieved a payment confirmation email but i keep checking and it says status is 'pending' is this normal?

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★★★★☆

“Pleasently surprised ”

Written on: 13/08/2012 by Kerry13821 (1 review written)

I ordered my wedding dress extra early so if I didn't like it I had time to get a replacement . I was slightly skeptical at first ordering my wedding dress online but when the dress was so cheap I thought its worth a try. My dress arrived this morning I was pleasantly surprised that it surpassed my expectations . Great quality and exactly like the £2000 dress I tried on in the bridal shop. I absolutely love it. Admittedly communication is there strong point but all emails were replyed to… Read Full Review

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★★★★★

“Best Dress Ever ”

Written on: 03/07/2012

I purchased this gown in soft white and I fell in complete love with it. My father wanted me to look and feel like the Queen of England, but in this dress, I feel like a princess. I am getting married next year and I also purchased accessories to add to the dress, not too much, but enough to enhance it and my mother and father love everything I chose. This gown is gorgeous if a ball gown is what you're looking for. The beading is beautiful, the skirt is tulle, bodice is satin. It's just plain… Read Full Review

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★★★★☆

“Perfect fitting!”

Written on: 21/06/2012

This dress fitted me like a glove that I felt it was really custom made for me. I did not do any alterations at all which is quite amazing. The quality of the fabric is more than made it more than worth it. All I did was iron it because the dress was crumpled. I didn't want to break the bank so now I can spend more on flowers! I love you guys! It’s a very beautiful wedding gown… Read Full Review

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★★★★☆

“Great Dress!”

Written on: 20/06/2012

Purchased this dress for my daughter, her school is having a formal ball and we both absolutely love it! The quality of the material is amazing; the dress has some weight to it and for the dress to be for this price is unbelievable!! The dress arrived maybe 5 weeks after I ordered it but it was worth the wait. We purchased a size 2 and it's just a tad bit big, but her grandmother can handle that. I am extremely pleased! Thank You Millybridal!… Read Full Review

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★★★★☆

“Great Price and everyone loved it!!”

Written on: 12/06/2012

I decided to find one wedding dress with beautiful embroidery I wanted and I found this dress on millybridal. The length was a bit long since I wore Roman sandals. I took the dress to a local alterations place and couldn't have been more pleased after it was more customized to fit me. The dress showed off my curves in the right places. It fits my personal style and will compliment my fall wedding as well! I can't wait until my soon-to-be husband sees me in it… Read Full Review

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★★★★☆

“Amazing Mermaid Wedding Dress!”

Written on: 05/06/2012

I cannot thank millybridal enough for my beautiful wedding dress. The quality is perfect and the detailing is beautiful. It looks like so much care and attention was put into creating this dress and I cannot fault this at all. I ordered this dress custom sized and I also received it earlier than expected! I love the embroidering, the unique pleating and it was an excellent deal!… Read Full Review

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★★★★★

“Perfectly Sown A-line Taffeta Wedding Dress!”

Written on: 31/05/2012

To be honest, at first I was afraid and a bit suspicious about ordering my wedding dress through the internet. That's why, just to be calm, I used the online support chat feature, in which I had a very reassuring and pleasant conversation with a representative that not only gave me the information and answers I was looking for, but also guided me as to how to measure myself so I can send my accurate size upon ordering. I wanted to know how long it will take to sow, ship and in case of me not… Read Full Review

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