Milly Bridal Reviews - www.millybridal.com

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★★★☆☆
3.1 / 5
163
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★★★★★

“Absolutely Gorgeous”

Written on: 09/08/2013 by Lindawwqe (1 review written)

We saw this dress on your site, we both couldn’t believe it could be true at that price, then we received the dress by post exactly as described, arrived as scheduled in a lovely package. The dress was a perfect fit and excellent workmanship. I am over the moon with it, fit perfect, i feel like a princess in it. The dress was perfect in any detail, all i can say is thank you very much for making me gorgeous, can’t wait the homecoming next month… Read Full Review

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★☆☆☆☆

“Disgraceful - DO NOT BUY from Milly Bridal ”

Written on: 06/08/2013 by Jadetiana (1 review written)

Do not buy from milly bridal. My address arrived and looks like something you would wear to a costume party. Absolutely disgusting. They will not refund and will stop responding to emails when you ask for one. Most awful dress I have ever seen… Read Full Review

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Bijendrat's Response to Jadetiana's Review

Written on: 03/06/2015

YES YES YES..this is the truth. DO not buy from them. How can they be shut down?

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★★★★☆

“Amazing!”

Written on: 29/07/2013 by GraceMari (2 reviews written)

I received my dress today and I am more than amazed! Not only is it as good as the picture but it is almost as good on me as it is on the model. I had never bought anything online before, but I thought at this price it was worth a try. I ordered easily and waited. It took a lot less time than I expected and was delivered to the correct address. My only complaint is the smell coming out of the fabric, but I am sure some dry cleaning will sort that out soon enough… Read Full Review

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★★★★★

“GREAT SERVICE”

Written on: 24/07/2013 by danielee (2 reviews written)

I was very skeptical about buying my wedding dress online. Today I received my dress in New Zealand a week earlier than it should have been. When I opened my package i was absolutely blown away!! My dress is stunning it looks exactly like the picture! I am so incredibly happy! I would recommend you guys to everyone and anyone I know. You did a fantastic job. You have one very happy customer! GREAT SERVICE! Thank you!… Read Full Review

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★★★★☆

“The dress I got”

Written on: 24/07/2013

I purchased a dress recently from Millybridal.com. This dress is made well, silhouette is perfect. The quailty and cut is great, it is cut for European size, I got standard size 6, and is a little big and having it taken it at the moment, as I was worried that sizing may come in smaller, I need not of worried. However, it does not drape in the front like it does in the picture. They didn't add enough fabric in the front to make the dress tiered. Another slight issue I have is that I ordered the… Read Full Review

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★★★☆☆

“Disappointed”

Written on: 22/07/2013 by Havem1971 (18 reviews written)

Not that good. Chromatic aberration. And the dress are not the same like the picture. It arrived on time, but I think ... Maybe I've expected too much. … Read Full Review

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Bijendrat's Response to Havem1971's Review

Written on: 03/06/2015

I think you have been very generous in your review!

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★★★★☆

“Feeling lucky!”

Written on: 17/07/2013 by EllieD (1 review written)

After reading reviews I decided to take the gamble, ordered on 7th of July and received dress on 16th! (I'd requested delivery by 21st august) I am very happy with dress for the price and ease of ordering. I chose a custom made chiffon empire halter neck lace up back beach type dress, and as expected it arrived a little creased in a jiffy bag size package, but I've no issues with this. The measurements given match received dress and it's pretty well made. Worth the risk for me!… Read Full Review

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★★★★★

“Delightfully Surprised”

Written on: 01/07/2013

My wedding is not until April 2014, but I placed my order with Milly Bridal at the start of June 2013 because of all the reviews I had read saying once ordered, expect your dresses to take months to arrive. I was apprehensive about buying my bridesmaid dresses from Milly the reviews I had read seemed very hit or miss, but from the outset I received excellent customer service and couldn't be happier. I bought 2 dresses with custom sizes and wanted to make sure Milly received the sizing ok. I… Read Full Review

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★☆☆☆☆

“Awful”

Written on: 26/06/2013

Very good front end to site. Good pictures and quick to take payment. Then nothing. After several e mails dress arrived late and in a dirty plastic bag. Then overcharged my credit card resulting in time spent contesting charge with MasterCard who to their credit took the overpayment back directly from Milly bridal. Poor service. No communication. And overcharged credit card. Would not touch them again… Read Full Review

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Bijendrat's Comment

Written on: 03/06/2015

Me too - am just about to contact my MasterCard

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★☆☆☆☆

“TOTALLY BAD SERVICE WITH LOTS OF LIES”

Written on: 25/06/2013

I ordered a dress of Milly's bridal giving us plenty of time going of there expected delivery dates. However there delivery dates are aload of lies and the dress doesn't arrive on the day they say or anywhere near the day they say for that matter. They fail to respond to emails when you are continuously emailing them for updates on your dress. Stay away from this site in my opinion just a bunch of sharks. Absolutely disgusted with the service and my event is now ruined as I don't have a dress… Read Full Review

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Bijendrat's Comment

Written on: 03/06/2015

Totally agree with you. Sharks indeed. Please believe this. Don't want other people having this terrible experience.

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★☆☆☆☆

“Dont be fooled by beautiful photographs”

Written on: 25/06/2013 by cathyhudson (1 review written)

Thinking I had found the perfect wedding dress, I ordered and after initial automated confirmation had no reply whatsoever to my emails until I sent threatening one that Barclaycard would recoup the money. Dress arrived after one month but it is a horrible copy of a beautiful dress. Milly Bridal have not made the dresses in the photos, these are just cut and paste. What they make is a cheap horrible copy of the dress, and there is no getting your money back. They dont care, they have no… Read Full Review

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Bijendrat's Response to cathyhudson's Review

Written on: 03/06/2015

ABSOLUTELY - this is true. Photos look great, dresses are foul and yes, reviews are fraudulent.

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★★☆☆☆

“You really do get what you pay for”

Written on: 22/06/2013

I ordered my dress in February 2013, and I sent about 8 messages looking for updates, I received 3 back, about 2 months after I sent them. The dress arrived in May 2013. The ribbon is frayed at the back, the beading is sewn on poorly. It looks cheap, and to be fair it is cheap. But I will not be wearing it to my wedding… Read Full Review

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★★☆☆☆

“Disappointing, wouldn't recommend the company”

Written on: 13/06/2013

I thought I had found the perfect dress for my prom and pretty much fell in love with it. Stupidly, I did not think of reading the reviews before I ordered it and waited until afterwards to do so. I began to be very weary after reading the reviews but thought that it might not happen to me. My dress arrived today, 3 weeks after ordering (15 business days as I was told by the company) so that wasn't bad at all. I ordered a size 6 as most people have said the dresses were too long, and as I'm 5'1… Read Full Review

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Bijendrat's Comment

Written on: 03/06/2015

100 percent agree with you.

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★☆☆☆☆

“Buyers Beware!”

Written on: 13/06/2013

Ordered Prom Dresses for my daughter's. Prom. Dresses took a while to arrive and email from the company were vey child like...obviously someone trying to write English from China. Eventually received dresses and decided on one. The others were not like the pictures although all were quite nicely made. We tried to return the two unwanted dresses but we are still waiting for a reply from our numerous emails. They say we cannot return them and had to take photos of the measurements. If we knew… Read Full Review

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Bijendrat's Comment

Written on: 03/06/2015

Exactly! This is what happened to us too. Ruined my daughter's prom. She is not going now.

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★☆☆☆☆

“Milly Bridal's not ok!”

Written on: 12/06/2013

No communication from this company whatsoever, £180 out of pocket and no dress!… Read Full Review

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Bijendrat's Comment

Written on: 03/06/2015

Not OK is a very big understatement!

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★★★★☆

“Millys ok!”

Written on: 10/06/2013

I was really weary about ordering online from milly bridal I had read mixed reviews from various sites but I decided to take a chance! I ordered 3 bridesmaid dresses which we had previously found and tried on in a bridal shop they were £150 in the bridal shop but for sale on milly for £76 so I thought its worth a risk! I ordered the dresses on the 29.05.13 and received them today 10.06.13 so pretty quick! There was little communication from milly once the payment had said was successful I had… Read Full Review

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★☆☆☆☆

“Dress different to the site & no customer service”

Written on: 09/06/2013

After purchasing what looked like a perfect prom dress made to fit we received the dress with some noticable differences to the site!! Clearly a case of editing the image on site! The back detail with embellishment was supposed to be open & strappy instead the dress we got had 4layers of white net which backed all the strap details, not only did it look awful & nothing like the images on site selling it it was a black dress! I've emailed their 'customer service' team 5 times...no response &… Read Full Review

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Bijendrat's Comment

Written on: 03/06/2015

Agree 100% with you

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★★★★☆

“Good, I'm happy :)”

Written on: 03/06/2013 by TheBridesmaidUpdate (1 review written)

This is a follow up to my earlier review, so upon first ordering I was a little dubious as Milly Bridal did not keep me well informed. The status of my order had not updated in 20 days:| so we were panicking because we had no idea what was going on with the order at all, it just said payment accepted. Anyway after a few emails we finally received a reply stating that the dresses were being dispatched. We placed our order on the 5th May we received the dresses on the 1st June which is fair… Read Full Review

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★☆☆☆☆

“No dress after 3 months of waiting”

Written on: 24/05/2013 by Angrymillybridecustomer (1 review written)

Payment was received by them according to bank, then we verified it and now they don't respond to emails that we have sent. 3 months later and NO DRESSES for wedding. Please do not use this site. Milly bride or milly bridal. Chinese company posing as uk site… Read Full Review

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Richjan69's Response to Angrymillybridecustomer's Review

Written on: 27/05/2013

I'm so sorry to hear that I am not alone in not receiving my wedding dress. How can we all get watchdog involved?? My dress was ordered in Feb, with a "wedding date set" for yesterday. 2 weeks ago I had an email (further to my numerous chasing emails, with one response to "be patient, it's being processed"), stating the dress was too difficult for them to make in such a short period of time! I asked for my money back and they were unable because the transaction was over 3 months old (they had taken the money immediately having received my order). They asked me to chose another "simpler" dress, which I did, asking them to guarantee a delivery, they said they would deliver on time.
Surprise surprise.... nothing arrived...

LADIES, PLEASE DO NOT USE THIS SITE FOR YOUR DREAM DAY. IT WILL BE DISASTROUS!

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★☆☆☆☆

“Terrible experience!!”

Written on: 23/05/2013 by extremelyunhappybride (1 review written)

I have just received my wedding dress from Milly bridalwea.It is a total disaster, huge dissapointment!! Wrong size, wrong material;supposed to be lace but it looks cheap and nasty, delivered in a plastic bag all screwed up and full of black stains!!! Have they washed the floor with it??? My wedding is in three weeks time and I havent got a dress to wear!!! Returs policy very dubious and complicated... Customer service non existent, where are they? I sent an email three weeks ago chasing… Read Full Review

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