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Written on: 03/01/2010
I ordered my jacket from Tredz a few short days before Christmas, not expecting to receive it until the new year which was fine as it wasn't a present or anything like that. I received a phone call from a lovely guy at Tredz who called to check that it wasn't a present as he said that he didn't think it would arrive with me by Xmas. I was pleasantly surprised to get a call as no one normally bothers! Anyway, to my delight, the jacket arrived on Christmas Eve! Which, whilst it was not… Read Full Review
Written on: 29/12/2009
I first used Tredz to order a Giant Trance back in August 2008 one Sunday evening. On the Monday Tredz rang to check sizing and to advise of a few changes to the spec of the bike between the Web advert and delivery (upgrades, I might add!). The bike was duly delivered by Wednesday lunch time. I was impressed!
This last summer, I had problems when the (Mavic) front rim split opposite the valve hole and the wheel promptly folded in half. I dropped Tredz a line with some pix and they sorted it… Read Full Review
Written on: 24/12/2009
These guys were great, very polite and allways kept me informed what was happening ,ok the bike i ordered was out of stock but they got it in asap and kept chasing it,it took under 2 weeks to arrive and they had to get it from the states. when it did come they sent it out same day with next day delivery at no extra cost and all the extras i ordered were put on the bike without me asking. like i say a+++++++ service really well done would recomend to anyone… Read Full Review
Written on: 23/12/2009
Fantastic. Very good wesite. Plenty of choice. Very good value for money. Excellent custonmer service. The item I ordered was out of stock but they kept me informed of the progress at all times. Very helpful and I would 100% recommend… Read Full Review
Written on: 08/11/2009
I ordered something "in stock" on the website. It was out of stock and I received a phone call offering me "something similar". Waste of time… Read Full Review
Written on: 19/09/2009
Tredz are without doubt the worst company i've ever dealt with. Two weeks after ordering and i'm still waiting! Things advertised were out of stock and items despatched late (if they even have been despatched & i'm not convinced they have). Various promises have been made when i've spoken to people on the phone. Avoid at all costs!… Read Full Review
Written on: 17/09/2009 by goggs102 (2 reviews written)
Tredz are an absolute joke. I don't understand how they can still be in business. I tried to buy a bike through the cycle to work scheme which means you have to buy what it says on your voucher. Except when the mail order department sell you bike to someone else and it turns out the model is now discontinued. No apology and no offer to really help apart from continously advising me to buy a model that I didn't want - AVOID, THESE GUYS ARE WORSE THAN USELESS… Read Full Review
Written on: 28/08/2009
Tredz have good prices (cheapest place I could find for the camelbak trail blazer hydration pack, £10 cheaper than street price) but ridiculously slow delivery. And not because of the post office. My first order took 5 working days just to dispatch the item even though the website says it is in stock.
The next time, I wanted to buy the same bag for a friend (because it is a brilliant bag) and I chose next day delivery for an extra £10 hoping to get it by the next weekend and it STILL took 5… Read Full Review
Written on: 19/08/2009
Just don't bother believing that the Tredz website is up to date. If it doesn't say "out of stock" it probably means it is out of stock but they will call you with an alternative. So, if you have researched what you want and you think they have it, call first, they probably don't!… Read Full Review
Written on: 16/05/2009
E-mailed Tredz twice but they never even bothered to reply. Avoid… Read Full Review
Written on: 15/05/2009
Tredz promise delivery over and over again, you wait around for cycle to turn up - it doesn't arrive.
The same thing has happened 3 times now.
I don't believe they have what they're selling in stock, so you end up having to wait for it while they make excuses.
Buy your bike from somewhere else… Read Full Review
Written on: 11/05/2009 by laksamama (1 review written)
Found the bike my son wanted on Tredz, called to confirm that bike was in stock. Was told it was & would be delivered in 2 - 3 days. Later received email to say bike was not in stock. Called and spoke to a member of staff who was extremely helpful. He arranged for bike to be delivered the NEXT day!!!
It arrived as promised. Great result !!!
… Read Full Review
Written on: 08/05/2009
Tredz were best on price. Very helpful by phone and email. No delivery problems. Would definitely use them again… Read Full Review
Written on: 21/04/2009
Dont buy from Tredz, they sold me a different bike than what was on the website and wanted £35 if i wanted to return it. A member of staff was way offhand on the phone also. RUBBISH to deal with these people and I am serious… Read Full Review
Written on: 10/03/2009
Some people have mentioned slow delivery with Tredz, but I ordered on a Thursday night & received delivery Monday morning, not bad for free delivery. Good points were pricing & free delivery… Read Full Review
Written on: 03/03/2009 by pegster69 (1 review written)
Ordered the bike from Tredz and got it delivered without any hitches (Ordered the bike on the Friday, delivered by the following Wednesday), you cant really ask for more, also the best price for the bike I ordered. (Genesis Altitude 30)… Read Full Review
Written on: 09/12/2008
I have seen a few reviews mentioning tredz slow delivery so the question I have is are the items they have in stock or are they ordered in when you order them? If they are actually in stock then in my opinion their picking and packing is extremely slow… Read Full Review
Written on: 26/11/2008
Day 8 after ordering from Tredz, and I still haven't received a pair of 'in stock' gloves! Completely unacceptable… Read Full Review
Written on: 26/11/2008
I ordered a pair of gloves seven days ago but still haven't received them. Most online retailers do dispatch items within a day, I feel that seven days is completely unacceptable… Read Full Review
Written on: 14/08/2008 by dleiper (1 review written)
Excellent customer service at Tredz. I really felt I was actually dealing with real people, who took a great deal of pride in what they were doing and cared for the product they were supplying to me.
Highly recommend Tredz… Read Full Review
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