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Written on: 14/01/2010
Ordered online Sunday evening, confirmed Monday, received Wednesday superfast service even when the country was in the grip of snow and ice. The item was also discounted 15% plus free delivery!
… Read Full Review
Written on: 11/01/2010
A pre-christmas order for a bike for my son was dealt with very well.
Delivery was as I requested, and the communication was great.
Even though a bike for my daughter was out of stock,,,it was Christmas time remember!....they were honest and not pushy on an alternative....
I was informed of my order status by an individual and not some automated system.
Would I shop at Tredz again?....Yes.
Will I ever go to Halfords again....No
… Read Full Review
Written on: 08/01/2010
I have received a quote from Tredz regarding the cycle to work scheme regarding the Scott scale 80. I had two bikes in mind, the Cannondale SL3 and the Scott Scale 80. I called for the quote at the close of play on Thursday and received the full quote Friday morning. There was a lot of urgency with the quote as my employers were ending the scheme midday Friday. This was explained to Tredz and they solved my problem very quickly and efficiently. Will now be recommending Tredz to all colleagues… Read Full Review
Written on: 06/01/2010
I was looking for some mudguards that weren't on the website so I spoke to Simon on the livechat who looked into it and called me back within an hour to inform me that they had the mudguards I was looking for and I saved 16% by buying them from Tredz. Really helpful and great value for money… Read Full Review
Written on: 06/01/2010
Great value products saving £200 off RRP with excellent service. Ordered bike over net and it truly was easy to assemble... just pedals and hadlebars to adjust! They were great at commuincating and despite heavy snow the bike arrived sooner than I'd expected. Great value and great to deal with - would throughly recommend if you are buying a bike off the 'net… Read Full Review
Written on: 04/01/2010
Frustrating when you place an order on a site that claims to have stock and it turns out they don't. Not only that but it's an 8 week wait to get the product. Some sites out there are honest and say they get from a supplier but shame on those like Tredz that claim to have stock but don't and waste all of our time… Read Full Review
Written on: 03/01/2010
I ordered my jacket from Tredz a few short days before Christmas, not expecting to receive it until the new year which was fine as it wasn't a present or anything like that. I received a phone call from a lovely guy at Tredz who called to check that it wasn't a present as he said that he didn't think it would arrive with me by Xmas. I was pleasantly surprised to get a call as no one normally bothers! Anyway, to my delight, the jacket arrived on Christmas Eve! Which, whilst it was not… Read Full Review
Written on: 29/12/2009
I first used Tredz to order a Giant Trance back in August 2008 one Sunday evening. On the Monday Tredz rang to check sizing and to advise of a few changes to the spec of the bike between the Web advert and delivery (upgrades, I might add!). The bike was duly delivered by Wednesday lunch time. I was impressed!
This last summer, I had problems when the (Mavic) front rim split opposite the valve hole and the wheel promptly folded in half. I dropped Tredz a line with some pix and they sorted it… Read Full Review
Written on: 24/12/2009
These guys were great, very polite and allways kept me informed what was happening ,ok the bike i ordered was out of stock but they got it in asap and kept chasing it,it took under 2 weeks to arrive and they had to get it from the states. when it did come they sent it out same day with next day delivery at no extra cost and all the extras i ordered were put on the bike without me asking. like i say a+++++++ service really well done would recomend to anyone… Read Full Review
Written on: 23/12/2009
Fantastic. Very good wesite. Plenty of choice. Very good value for money. Excellent custonmer service. The item I ordered was out of stock but they kept me informed of the progress at all times. Very helpful and I would 100% recommend… Read Full Review
Written on: 08/11/2009
I ordered something "in stock" on the website. It was out of stock and I received a phone call offering me "something similar". Waste of time… Read Full Review
Written on: 19/09/2009
Tredz are without doubt the worst company i've ever dealt with. Two weeks after ordering and i'm still waiting! Things advertised were out of stock and items despatched late (if they even have been despatched & i'm not convinced they have). Various promises have been made when i've spoken to people on the phone. Avoid at all costs!… Read Full Review
Written on: 17/09/2009 by goggs102 (2 reviews written)
Tredz are an absolute joke. I don't understand how they can still be in business. I tried to buy a bike through the cycle to work scheme which means you have to buy what it says on your voucher. Except when the mail order department sell you bike to someone else and it turns out the model is now discontinued. No apology and no offer to really help apart from continously advising me to buy a model that I didn't want - AVOID, THESE GUYS ARE WORSE THAN USELESS… Read Full Review
Written on: 28/08/2009
Tredz have good prices (cheapest place I could find for the camelbak trail blazer hydration pack, £10 cheaper than street price) but ridiculously slow delivery. And not because of the post office. My first order took 5 working days just to dispatch the item even though the website says it is in stock.
The next time, I wanted to buy the same bag for a friend (because it is a brilliant bag) and I chose next day delivery for an extra £10 hoping to get it by the next weekend and it STILL took 5… Read Full Review
Written on: 19/08/2009
Just don't bother believing that the Tredz website is up to date. If it doesn't say "out of stock" it probably means it is out of stock but they will call you with an alternative. So, if you have researched what you want and you think they have it, call first, they probably don't!… Read Full Review
Written on: 16/05/2009
E-mailed Tredz twice but they never even bothered to reply. Avoid… Read Full Review
Written on: 15/05/2009
Tredz promise delivery over and over again, you wait around for cycle to turn up - it doesn't arrive.
The same thing has happened 3 times now.
I don't believe they have what they're selling in stock, so you end up having to wait for it while they make excuses.
Buy your bike from somewhere else… Read Full Review
Written on: 11/05/2009 by laksamama (1 review written)
Found the bike my son wanted on Tredz, called to confirm that bike was in stock. Was told it was & would be delivered in 2 - 3 days. Later received email to say bike was not in stock. Called and spoke to a member of staff who was extremely helpful. He arranged for bike to be delivered the NEXT day!!!
It arrived as promised. Great result !!!
… Read Full Review
Written on: 08/05/2009
Tredz were best on price. Very helpful by phone and email. No delivery problems. Would definitely use them again… Read Full Review
Written on: 21/04/2009
Dont buy from Tredz, they sold me a different bike than what was on the website and wanted £35 if i wanted to return it. A member of staff was way offhand on the phone also. RUBBISH to deal with these people and I am serious… Read Full Review
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