Tredz Reviews - www.tredz.co.uk

★★★★☆
4.4 / 5
1641
88% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

? Ask our helpful community of experts about this product or company
Tredz www.tredz.co.uk - Ask a question now

Media Gallery for Tredz www.tredz.co.uk

Tredz www.tredz.co.uk
Tredz www.tredz.co.uk

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

★★★★☆

“Shimano road cycling shoes”

Written on: 08/11/2013

I was looking for Shimano cycling shoes and at the Tredz I got the best web prices at that moment. Found it and bought it at very good price. The shoes are very comfortable and worth the price x quality. I recommend it!!! It has been delivered before the estimated date, what was very good… Read Full Review

Report this review
★★★★☆

“Inner Tubes”

Written on: 08/11/2013

Received items that were 1st class product, although postage of items was NOT the quickest....especially when they onlt had to travel a couple miles up the road… Read Full Review

Tredz_Bikes's Comment

Written on: 08/11/2013

Hi,

Thank you for your review and comments. Although we are unable to answer your query in depth without specific details, we are very sorry that you were disappointed by the delivery time of your inner tubes.

If you would like to discuss things further, please call or email where one of our customer services team will be happy to help you.

Best Regards,

Tredz

Reply to this comment
Report this review Read 1 Comment
★★★★★

“Great advice”

Written on: 08/11/2013

I wanted advice on buying my first decent bike. The guys at Tredz gave me exactly what I wanted; sound advice and guidance based on their own experience. I was given a clear review of each bike in the running, and then a recommendation based on what I had told them I'd wanted. When I asked for geeky detail, they gave it but kept it appropriate for my level of knowledge-exactly what I want when I shop… Read Full Review

Report this review
★★★☆☆

“Forgot about me!”

Written on: 07/11/2013 by steam41 (1 review written)

Ordered a small item from Tredz due to the excellent price. Money came out immediately but a week later I had heard nothing more. Emailed Tredz and they replied that they had literally forgotten to fulfil my order and the item had since sold out but more would be coming in. So waited about another week and the order turned up! Question is - would they have noticed that I had been forgotten about if I hadn't emailed them?… Read Full Review

Tredz_Bikes's Response to steam41's Review

Written on: 08/11/2013

Hi,

Thank you for your review and comments. We are very sorry for the problems you experienced with your order.

Please be assured that the IT department are currently investigating how this could of occurred, with a view to preventing this issue in the future.

If you would like to discuss anything further, please call or email us where one of our customer services team will be happy to help you.

Again, please accept our apologies for the inconvenience caused.

Best Regards,

Tredz

Reply to this comment
Report this review Read 1 Comment
★★★★★

“The ordering process and contact from Tredz was...”

Written on: 07/11/2013 by shaunread (1 review written)

The ordering process and contact from Tredz was excellent. They advised me of a problem and I was offered a replacement… Read Full Review

Report this review
★★★★★

“Upgraded Sirrus Sport - ex Display Model”

Written on: 07/11/2013

Bought an ex-display model of a Sirrus Sport 2012 bike from Tredz being sold on eBay. There had been damage to the front forks of the bike & they had been replaced by the carbon-fibre forks which basically upgraded the bike to a Sirrus Comp model. Got an excellent bike at an excellent price. Fast friendly service by phone from the seller and fast delivery. Now have a first class bike, many thanks!… Read Full Review

Report this review
★★★★★

“Baught a bike and accessories ”

Written on: 07/11/2013 by askahmed118 (1 review written)

Hi I baught a Scott bike it was a vet good simple transaction. Even the calls to the shop where very good nice people working there. Like the fact that my bike arrive assembled at no extra cost also free delivery was excellent… Read Full Review

Report this review
★★★★★

“Fab ”

Written on: 07/11/2013

Wot a service really quick and easy and a fab bike… Read Full Review

Report this review
★★★★★

“Excellent service”

Written on: 06/11/2013 by Stone001 (1 review written)

Excellent service, very good prices and delivered in the time stated. The small price for the collect plus service a good idea as would be cheaper than paying postage if needed to return… Read Full Review

Report this review
★★★☆☆

“Sent wrong bike, initially defiant, helpful once pushed”

Written on: 06/11/2013

I ordered a new bike to be paid using a cyclescheme voucher, and Tredz assured me several times that they had the exact bike in stock (was also showing on website) and let me reserve it. But when I opened the box: - They had sent me wrong bike, 2013 model £900, rather than 2014 model £1000 I had paid for - Bizarrely, they were initially defiant, claiming that this was not an error, and claimed that the £100 difference in price would have to be "absorbed by them as a cyclescheme admin… Read Full Review

Report this review
★★★★☆

“Good service”

Written on: 06/11/2013 by hugo_q (1 review written)

The article arrived on time and in good condition… Read Full Review

Report this review
★★★★★

“Great service”

Written on: 06/11/2013

Great service brought two slime tubes. Item was as describe and work great. 10/10… Read Full Review

Report this review
★★★★★

“MKS pedal dust caps”

Written on: 05/11/2013 by Andy80105 (2 reviews written)

How do you write a review of a tiny, screw-in part that costs less than £2? Well, the product's tiny, but important (keeps my pedal's securing nut free from road filth, and the RH one is always coming off). This was the third I have lost and Tredz has always sent out a replacement swiftly. So far, it feels as though they have attached the same importance of service (i.e. cost and delivery times) to this part as they do to any other, and for that I think their service is good. … Read Full Review

Report this review
★★★★☆

“next time i buy in a store so i can try the bike, ”

Written on: 05/11/2013 by londonandre (1 review written)

I'm happy with my bike but if I had tried a trial run, I don't think I would have bought it, it's too 'sporty' and the ride is quite harsh and uncomfortable. I don't like the handles but I will live with it, I cant change it now, I've already used the bike. But I would tell others to try a bike out before buying it… Read Full Review

Report this review
★★★★★

“Great service despite a small issue”

Written on: 05/11/2013

I ordered a bike for my daughter. Got a phone call the next day to tell me there was an error on the site and the bike was not available. Guy on the phone was very polite and took me through the other options, I decided on another bike. Delivery was prompt, well packaged and most importantly perfectly built. My Minor initial problem was dealt with very well and the service from order to delivery has been excellent. I will buy from Tredz again and recommend to others… Read Full Review

Report this review
★★★★★

“Excellent turbo trainer, great service from Tredz”

Written on: 04/11/2013 by LanceDrugstrong (1 review written)

I'm new to turbo trainers and was unsure how to choose between the various models on the market, which range from simple and cheap trainers through to astronomically priced virtual reality trainers. Having read reviews on a number of cycling websites I was down to a short list of four or five. I called Tredz store in Cardiff for advice and the store representative seemed happy to talk through the various options in my budget (up to £350), spending around half an hour on the phone to me. I… Read Full Review

Report this review
★★★★★

“great service”

Written on: 04/11/2013 by saravolley (1 review written)

item as describe and received promptly… Read Full Review

Report this review
★★★★★

“great service”

Written on: 03/11/2013 by jimcolv (2 reviews written)

Great price for shimano cleats, delivered on a Saturday by courier with free delivery. Excellent service… Read Full Review

Report this review
★★★★★

“Fantastic customer service”

Written on: 03/11/2013

I ordered a bike along with a couple of accessories, bike arrived within 2 days perfect condition, when accessories didn't arrive sent an email and they were re-sent that day and again arrived within 2 days. Highly recommend using tredz… Read Full Review

Report this review
★★★★★

“Order out of UK”

Written on: 03/11/2013

Living out of UK, I was at first a little worried about ordering at Tredz. In the end, it appears I received everything in perfect condition and in less time than originally foreseen!… Read Full Review

Report this review
overview