Tredz Reviews - www.tredz.co.uk

★★★★☆
4.4 / 5
88% of users recommend this
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★☆☆☆☆

“Poor delivery system”

Written on: 24/11/2013 by Lighteningguest (1 review written)

I ordered two items form trendz. A light and gloves and there was no delivery charge. However only the light arrived and I was charged delivery and the full amount for the light and gloves even though the gloves never arrived I am still waiting on them and got no notification that they were out of stock etc. i… Read Full Review

Tredz_Bikes's Response to Lighteningguest's Review

Written on: 25/11/2013

Hi,

Thank you for your review and comments. We are sorry you have not received all the items that you ordered as yet.

Although I cannot comment on this case specifically without further information, I can confirm that sometimes delivery charges are applicable depending on your location. These charges are outlined at the checkout stage of purchasing your items.

If there has been a mistake in this instance, we would like to rectify this and track the progress of your gloves as well.

We apologise for the inconvenience caused.

Please call or email where one of our customer service team is waiting to help you.

Best Regards,

Tredz Bikes

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Heraclitus's reply to Tredz_Bikes's Comment

Written on: 08/02/2014

But the writer said " there was no delivery charge" ??? Maybe the writer didn't read the small print ? The reply from Tredz is a bit worrying !

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★★★★★

“Amazing customer service and communication”

Written on: 23/11/2013

I bought a bike from tredz in September and it was delivered quickly and the transaction was really smooth. Bike is great, well put together. I then received an email a couple of months later with an offer, I got a bit cheeky and asked if I could get in on this even a couple of months after buying my bike and they agreed, great customer service and all communications were prompt. Good work :)… Read Full Review

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★★★★★

“The service was great & the delivery on time. The item...”

Written on: 23/11/2013

The service was great & the delivery on time. The item is very good quality and a reasonable price too! Thank you & I'll use Tredz again!… Read Full Review

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★★★★☆

“Easy site & didn't take long to receive”

Written on: 23/11/2013

Goods all fine & prices cheaper than most places. Easy site to navigate & didn't take long to receive goods. All in all good service, I would recommend you to family and friends… Read Full Review

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★★★★☆

“Good Customer Service”

Written on: 22/11/2013

You always have to shop around for good deals, and Tredz are often very competitive. Had a discrepancy with a recent order which was sorted out very quickly, so I was very pleased about this. Delivery is often better than advertised. When looking at clothes on the website where there is last years stock, it can be a bit confusing when searching… Read Full Review

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★★★★★

“knowledgeable aftersales service”

Written on: 21/11/2013

My recent purchases have been nice and smooth. Previously when I had a problem with a delivery and rang in I received good service and the missing item was dispatched immediately. Thank you… Read Full Review

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★★★★★

“Awkward seat part”

Written on: 21/11/2013

Couldn't find a seat adapter anywhere for my seat rails fory venge. But Tredz had the exact part I needed! Thanks guys!… Read Full Review

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★★★★★

“REAR LIGHT”

Written on: 21/11/2013

GOOD SERVICE E MAILEDTO SAY IT HAD BEEN DISPACHED GREAT JOB THANKS TEAM… Read Full Review

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★★★★★

“Great value products and fast delivery ”

Written on: 21/11/2013

Great value products and fast delivery… Read Full Review

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★★★★★

“a pleasure to ride my bicycle”

Written on: 20/11/2013

I am new to road cycling and although I had padded cycle shorts, I was getting very sore and was having to cut short the ride due to the discomfort. I read about Altura pro gel shorts and thought I'd give them a try - I've not looked back! My first outing in them was 25 miles - it may not sound far but I'd only managed 15 miles previously. The fit is very comfortable and they wash and dry very well. I'll definitely be investing in another pair!… Read Full Review

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★★★★★

“Clarks gold break blocks”

Written on: 20/11/2013

Very effective. Great value and very quiet even when you have to break quite hard and long when going downhill. Recommend them to anyone… Read Full Review

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★★★★★

“Gret choise and Price”

Written on: 20/11/2013

Very impressed with product, great value, speedy delivery and great communication. Will use again… Read Full Review

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★★★★★

“Hard not to keep going back to them.”

Written on: 20/11/2013

It started with a bike at a very good price and helpful service. There is so much "other stuff" to get after you have the bike, I get a couple of things at a time and after a bit of research they are one of the better priced, there was one thing where they a bit more expensive but I asked them to price match and they did. I also found some of the cheaper places charge P&P which actually made them more expensive. I'm still getting bits and pieces and will no doubt be using them again. Good… Read Full Review

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★★★★★

“Saris bone bike rack”

Written on: 19/11/2013 by Cunn5976 (1 review written)

Received my bike rack very quickly and am very pleased with it. Free p and p and the cheapest price I could find very happy. … Read Full Review

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★★★★☆

“Good solid service”

Written on: 19/11/2013 by Ulvsimon (1 review written)

Easy website to work around, everything came in one delivery, spot on !… Read Full Review

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★★★★★

“Fab company!!”

Written on: 19/11/2013 by Maryaudrey (1 review written)

Fast delivery, great product, great customer service. 100% recommend . I sent an order back as it was the wrong size and tredz replaced it no problem and straight away, really fab, thank you!… Read Full Review

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★★★★☆

“sevice with a customer comes first ”

Written on: 19/11/2013 by mrderekbennett (1 review written)

cant fault your service, ordered mudguard set with free delivery, they did not arrive, phoned customer service give them my order number, new set sent out no questions asked… Read Full Review

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★★★★★

“Great service”

Written on: 19/11/2013 by pollytam (1 review written)

I ordered several things from Tredz, one of the smaller items was going to cause delay to shipping, so they called me to notify and to ask if I wanted to swap it for another. This was great because the rest of the order contained much needed waterproofs. All items arrived quickly and in great shape. I looked on several bike sites, but found the best selection of needed items on Tredz… Read Full Review

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★★★★☆

“good depending on the right trousers”

Written on: 19/11/2013 by swiftjay (1 review written)

I got these to help with when it gets really heavy in rain. Although they covered over my jeans they were somewhat constrictive and had to pull them all the way up to mid stomach to get the best fit. Belt is definately needed but the trousers most likely work best with clothes that aren't as thick like jeans i.e. track suits etc it could be I probably got the wrong leg thickness as my legs are somewhat chunky. At the end of the day, they do as they say on the tin and I'm happy about that… Read Full Review

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★★★★★

“Bike Lights ”

Written on: 19/11/2013

A reasonable selection of stock; was only searching for higher-end bike lights; found Tredz to have competetive prices, decent web-site, easy to use and very good email communication with shop when I had a couple of queries. Immediately informed me that items I'd ordered were not available for a few weeks and suggested alternatives, which I chose not to take. The 2 items I did purchase, a few days apart, were each delivered very quickly. Overall v good service and no complaints… Read Full Review

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