EMS Internet - www.ems-internet.co.uk Reviews

★★★★☆
4.2 / 5
207
84% of users recommend this
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EMS Internet - www.ems-internet.co.uk
EMS Internet - www.ems-internet.co.uk

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★★★★★

“assistance editing a website”

Written on: 15/12/2015

Daryl called to resolve a previous issue which I'd had with ems internet service. He was extremely helpful in showing me how to make changes to contact page on my website and has further provided me with knowledge of how to make changes to other aspects of the site. He was very friendly and polite and talked me through the process in a manner that was easy to understand and at the same time not too slow or simplistic. I was very happy with the service… Read Full Review

Emsinternet's Comment

Written on: 17/12/2015

Thankyou for taking time to post this. We are delighted to hear that you account manager has been so supportive.
We firmly believe in making sure we align our support to customers needs.

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★★★★★

“Technical Help”

Written on: 14/12/2015 by laughinggravy (1 review written)

He was an extremely helpful and personable young man who made me feel as though nothing was too much trouble and that I was being neither 'thick' or a pain for the number of times I had to contact him today. He explained everything well and assisted me every time I needed it until I had the result I wanted. Excellent ! … Read Full Review

Emsinternet's Response to laughinggravy's Review

Written on: 17/12/2015

Thankyou so much for this, the team are incredibly busy on the run up to Christmas but have been determined to ensure that the high levels of support for our customers remain the same.

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★★★★☆

“Getting there ”

Written on: 09/12/2015 by Javan80 (1 review written)

Being a 2nd site this is doing well as my original site needed seo work. As a basic site its doing well but I am looking forward to seeing what else they can do. As for how my site is doing in such a short time and my key words then I am very happy. I was expecting more with site set up but when I was given access I immediately got stuck in to try and do it to my liking. All in all great company always offering assistance if needed. Can't wait to see how 2016 goes with my website… Read Full Review

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★★★☆☆

“EMS Internet web design, optimisation and hosting”

Written on: 09/12/2015

EMS built and hosted our website, initially as a basic free site, which was then developed into a bigger more elaborate paid for site. I am pleased with the overall site design, and the hosting service is fine. However, there was no quote or transparency as to the final costs, which kept escalating without warning, and the sales staff were very pushy. I would have preferred a better planned and costed approach, with more initial assessment of our requirements… Read Full Review

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★★★★☆

“ Good customer service ”

Written on: 03/12/2015 by WDG123 (1 review written)

Hello Christina Thank you very much for listening to me this morning and thank you very much for making those wee changes You are a credit to Ems & all staff need to be trained to your standard I cannot fault your customer service levels when talking to this morning They were excellent I shall keep in touch with you thank you very very much for helping me Many thanks from Who Dares Grins Comedy Events & Dinner Speekers Whodaresgrins.com… Read Full Review

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★★★★☆

“My New Web Site”

Written on: 01/12/2015 by RichardTyler (1 review written)

I run a mobile disco from Telford, in Shropshire. We have been established for about 20 years. I decided it was time for a new Web site and because of my lack of expertise I asked EMS to build it for me, I am pleased with the results. Initially I talked to different people at EMS regarding my requirements and felt that sometimes things got confused, however this has been resolved since I now have a single point of contact, which is very much better. I feel I should have been made aware of the… Read Full Review

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★★★★★

“100% promises - 100% RESULTS!!”

Written on: 30/11/2015 by StreetwiseForever (1 review written)

I run one of Cardiff's largest driving schools and was unsure and somewhat sceptical of who to chose when starting up my business around 8 years ago. I chose EMS as they offered excellent start up packages and to date they have never failed fo deliver. I have remained on page one on Google listings since day one, ensuring endless enquiries and also allowing me to grow the business from one instructor to its current 10 instructors due to ever increasing enquiries to my website. I'm not a tech… Read Full Review

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★★★★☆

“E-mail support”

Written on: 27/11/2015 by Talong30 (1 review written)

EMS set up a new website for me which included management of my e-mails. Once this was up and running, I needed help transferring the whole process to run through outlook. The telephone technical help for this was extremely good. The customer services kept me up to date with an appointment, and he rang dead on time and had me up and running in outlook in no time at all. He was very helpful and friendly and didn't use lots of computer jargon which I didn't understand… Read Full Review

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★★★★☆

“Embroiled with the sale department for to long,no...”

Written on: 26/11/2015 by Kenleyo308 (1 review written)

Embroiled with the sale department for to long,no progress until a client manager took control.He was explicit about the stage of the site build, and how we should proceed.We put our trust in him and have not been disappointed.He guided us,push us, kept us informed and delivered as promised, ten page site up and running, high google ranking and online shop ready to go live. Most important was visiting us to show us how to use,edit and understand the sites. … Read Full Review

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★★★★☆

“Our New Model Shop Website”

Written on: 24/11/2015 by Strong403 (1 review written)

Following a uncertain beginning for us as a Model shop with EMS Internet, through direct one to one dialogue with the staff,guidance and their faultless support they are producing a unique website that represents us as a small and ever expanding family business. Our only criticism being at the outset that EMS Internet did not fully appreciate the nature of our business or the audience we were trying to reach. However this was understood and resolved and we are moving at great guns to… Read Full Review

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★★★★★

“Techy I am not! ”

Written on: 24/11/2015 by JeanCP (1 review written)

Super service today from EMS re support on setting up my new website. All done very snazzy with a super fast remote log in so we could work side by side. Nothing was too much trouble, and in the end he probably did more than he should have done, but I was very grateful. Very pleased. Thanks very much!… Read Full Review

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★★★★☆

“As an inexperienced Website owner I wanted to be able...”

Written on: 21/11/2015 by grBurke1979 (1 review written)

As an inexperienced Website owner I wanted to be able to access the site to add and take away information - I now have a one to one contact with a Website Manager- who has been very helpful and patient, he explains things clearly and I feel I can contact him and speak to him on a one to one basis with any queries. I feel much happier about this… Read Full Review

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★★★★☆

“Great Service, very helpful. ”

Written on: 19/11/2015 by Masseytp149 (1 review written)

I called EMS Customer Service team to seek help with transferring my website name over to them as I had encountered many issues with my old provider. I spoke to the adviser who was very helpful and explained the process of moving my domain name to them. She even contacted my previous host on my behalf and continued to keep me updated. Great customer services! And I`m thrilled with how my new website looks… Read Full Review

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★★★★★

“Technical Suport”

Written on: 18/11/2015 by 92Hoover (1 review written)

ems internet contacted me about building a website for my business now built and online with website very happy with the results def recommend to other businesses good service… Read Full Review

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★★★★★

“client management service”

Written on: 17/11/2015 by dulvertonpetsupplies (1 review written)

My client manager explained everything welland I am embarking on a new website with his help.I look forweard to the reults and working with him in the future… Read Full Review

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★★★★★

“Can do attitude”

Written on: 16/11/2015 by Aditya253 (1 review written)

I originally rang EMS for a query in regards to my account and managed to get through to chrissy in customer service who was only to happy to help and put my mind at ease and ensuring I am in capable hands leaving me with the time to get on with my busy work load! Its hard to find a company with a decent customer service advices EMS Cleary strive to making the customer happy. Thank you EMS for your help… Read Full Review

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★★★★★

“Great Service! Resulting In A Fab Site!”

Written on: 15/11/2015 by JAYOLAY (1 review written)

Being the owner of a busy dog grooming company and a dog breeder, Jayolay Hungarian Vizsla's the time that I could give to creating my website for my breeding side of the business was very limited, but with the help of the Client Manager assigned to me and his team I now have my site up and running and am delighted with the end result. I received plenty of help with ideas, layout and colour schemes etc from the sales team and the Client Manager contacted me throughout the process of the site… Read Full Review

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★★★☆☆

“Great website designers”

Written on: 14/11/2015 by Adni (1 review written)

Great management team & website designers. These was my first time getting a business website & found it hard to fill the 10 pages of my website but with help from the ems team I had no problem once I got going… Read Full Review

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★★★★☆

“RESTRUCTURE OF EXISTING WEB SITE”

Written on: 13/11/2015

This is the way forward a face to face meeting to explain the pro and cons of a new web site. My Client Manager is a straight talking guy who explained what EMS are doing to help its customers now the sales team have been removed. This looks promising. … Read Full Review

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★★★★☆

“New web Site”

Written on: 11/11/2015 by RevolutionScooters (1 review written)

We got off to a difficult start but after the customer service department got involved , rather than an over enthusiastic sales department , things looked up , had it not been for them I doubt we would have gone ahead , I think that your sales team should listen a bit more then maybe it would lead to less proplems… Read Full Review

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