EMS Internet - www.ems-internet.co.uk Reviews

★★★★☆
4.2 / 5
196
85% of users recommend this
  • Value For Money

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EMS Internet - www.ems-internet.co.uk
EMS Internet - www.ems-internet.co.uk

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★★★★☆

“home visit from EMS ”

Written on: 13/01/2016 by Koenig332 (1 review written)

I had a home visit from ems internet to discuss some issues with my new website which were resolved to my satisfaction he was on time very friendly and answered all my questions. Very pleased with the service from EMS Internet… Read Full Review

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★★★★★

“Help with website design & flow”

Written on: 13/01/2016 by GAC11 (1 review written)

Daryl called to discuss our website and our design. I explained that we weren't technically minded and he arranged a home visit. He was very knowledgeable and impoved our site greatly. Good customer service… Read Full Review

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★★★★★

“Great team to work with.........”

Written on: 12/01/2016 by ashtonelecs (1 review written)

My existing website needed a lift and refreshing. The designers did their work well above my expectations and were very responsive and quick with the changes I needed. My assigned manager was always on hand to sort out any issues and made sure the right person got involved with the design and set-up required. I would recommend EMS internet, great job thanks again… Read Full Review

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★★★★★

“New website and seo”

Written on: 12/01/2016 by DavidJackson909 (1 review written)

Overall, my experience with EMS Internet was positive. One definitely not to be missed for anybody out there looking for a super website!! After the initial meeting with the advisor who was my first point of contact to look at my requirements, they came back to me very quickly and suggested a meeting at their office in Warrington with the design team, so along I went with my "memory stick" of information and photos was the plan to get the website up and running asap along with pushing my… Read Full Review

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★★★★★

“Friendly helpful service”

Written on: 11/01/2016 by Weaverol181 (1 review written)

Required help in setting up web page An appointment was made for a phone tuition at a time suitable for me An EMS staff member rang on time and explained all the points I was unsure of very clearly… Read Full Review

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★★★★☆

“Difficult Start, Great Result”

Written on: 23/12/2015 by Chance15 (1 review written)

I was initially bombarded with sales pitches which I really didn't enjoy. But since I started with my client manager, the speed of turnarounds was great and I couldn't be happier with my website. I was hugely impressed by the design department, namely the person I dealt with They bettered my expectations and made my website more visually attractive than I could imagine. I would highly recommend them to all!… Read Full Review

Emsinternet's Response to Chance15's Review

Written on: 23/12/2015

Thank you for taking the time to write this. I know the two guys you have been working with have been determined to get this right for you and they have worked together all the way through this.

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★★★★☆

“He was very helpful design on my webpage and sorting...”

Written on: 19/12/2015 by Ballly1962 (1 review written)

He was very helpful design on my webpage and sorting all my pictures out it was a problem ihe was there helping me thank you starlight limos… Read Full Review

Emsinternet's Comment

Written on: 22/12/2015

Thankyou for the review, I know who the designer is for your site and have passed on your feedback. He really does take time to listen to our customers and work with them to ensure they are happy.
Thankyou again for taking the time to write this

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★★★★★

“After an initial shakey start with what seemed like...”

Written on: 18/12/2015

After an initial shakey start with what seemed like impossible hurdles with EMS, I was assigned my website designer and everything turned round overnight! I now have a great website and received a great personal service from him from the minute he took over. Every change I asked for he dealt with immediately and the whole process was seamless. No request was too small for him to deal with and my questions were met with a great 'can do' attitude. A big thank you to the EMS team. … Read Full Review

Emsinternet's Comment

Written on: 22/12/2015

Thank you so much for this review I'd like to personally thank the designer who turned the experience around for you. Can you help us with a clue to your business or his name please

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★★★★☆

“Good value & service :)”

Written on: 17/12/2015 by Love85 (1 review written)

Vicci helped me out with my website optimisation. She was very knowledgeable and nice to deal with and the website designed by EMS does look pretty good. Overall good value for money and not complete scammers like some other online developers… Read Full Review

Emsinternet's Comment

Written on: 17/12/2015

Thankyou for your feedback.
We really do try our very best to look after our customers. Vicci has been with us for some time and really does demonstrate our company values well.

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★★★★★

“assistance editing a website”

Written on: 15/12/2015

Daryl called to resolve a previous issue which I'd had with ems internet service. He was extremely helpful in showing me how to make changes to contact page on my website and has further provided me with knowledge of how to make changes to other aspects of the site. He was very friendly and polite and talked me through the process in a manner that was easy to understand and at the same time not too slow or simplistic. I was very happy with the service… Read Full Review

Emsinternet's Comment

Written on: 17/12/2015

Thankyou for taking time to post this. We are delighted to hear that you account manager has been so supportive.
We firmly believe in making sure we align our support to customers needs.

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★★★★★

“Technical Help”

Written on: 14/12/2015 by laughinggravy (1 review written)

He was an extremely helpful and personable young man who made me feel as though nothing was too much trouble and that I was being neither 'thick' or a pain for the number of times I had to contact him today. He explained everything well and assisted me every time I needed it until I had the result I wanted. Excellent ! … Read Full Review

Emsinternet's Response to laughinggravy's Review

Written on: 17/12/2015

Thankyou so much for this, the team are incredibly busy on the run up to Christmas but have been determined to ensure that the high levels of support for our customers remain the same.

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★★★★☆

“Getting there ”

Written on: 09/12/2015 by Javan80 (1 review written)

Being a 2nd site this is doing well as my original site needed seo work. As a basic site its doing well but I am looking forward to seeing what else they can do. As for how my site is doing in such a short time and my key words then I am very happy. I was expecting more with site set up but when I was given access I immediately got stuck in to try and do it to my liking. All in all great company always offering assistance if needed. Can't wait to see how 2016 goes with my website… Read Full Review

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★★★☆☆

“EMS Internet web design, optimisation and hosting”

Written on: 09/12/2015

EMS built and hosted our website, initially as a basic free site, which was then developed into a bigger more elaborate paid for site. I am pleased with the overall site design, and the hosting service is fine. However, there was no quote or transparency as to the final costs, which kept escalating without warning, and the sales staff were very pushy. I would have preferred a better planned and costed approach, with more initial assessment of our requirements… Read Full Review

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★★★★☆

“ Good customer service ”

Written on: 03/12/2015 by WDG123 (1 review written)

Hello Christina Thank you very much for listening to me this morning and thank you very much for making those wee changes You are a credit to Ems & all staff need to be trained to your standard I cannot fault your customer service levels when talking to this morning They were excellent I shall keep in touch with you thank you very very much for helping me Many thanks from Who Dares Grins Comedy Events & Dinner Speekers Whodaresgrins.com… Read Full Review

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★★★★☆

“My New Web Site”

Written on: 01/12/2015 by RichardTyler (1 review written)

I run a mobile disco from Telford, in Shropshire. We have been established for about 20 years. I decided it was time for a new Web site and because of my lack of expertise I asked EMS to build it for me, I am pleased with the results. Initially I talked to different people at EMS regarding my requirements and felt that sometimes things got confused, however this has been resolved since I now have a single point of contact, which is very much better. I feel I should have been made aware of the… Read Full Review

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★★★★★

“100% promises - 100% RESULTS!!”

Written on: 30/11/2015 by StreetwiseForever (1 review written)

I run one of Cardiff's largest driving schools and was unsure and somewhat sceptical of who to chose when starting up my business around 8 years ago. I chose EMS as they offered excellent start up packages and to date they have never failed fo deliver. I have remained on page one on Google listings since day one, ensuring endless enquiries and also allowing me to grow the business from one instructor to its current 10 instructors due to ever increasing enquiries to my website. I'm not a tech… Read Full Review

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★★★★☆

“E-mail support”

Written on: 27/11/2015 by Talong30 (1 review written)

EMS set up a new website for me which included management of my e-mails. Once this was up and running, I needed help transferring the whole process to run through outlook. The telephone technical help for this was extremely good. The customer services kept me up to date with an appointment, and he rang dead on time and had me up and running in outlook in no time at all. He was very helpful and friendly and didn't use lots of computer jargon which I didn't understand… Read Full Review

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★★★★☆

“Embroiled with the sale department for to long,no...”

Written on: 26/11/2015 by Kenleyo308 (1 review written)

Embroiled with the sale department for to long,no progress until a client manager took control.He was explicit about the stage of the site build, and how we should proceed.We put our trust in him and have not been disappointed.He guided us,push us, kept us informed and delivered as promised, ten page site up and running, high google ranking and online shop ready to go live. Most important was visiting us to show us how to use,edit and understand the sites. … Read Full Review

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★★★★☆

“Our New Model Shop Website”

Written on: 24/11/2015 by Strong403 (1 review written)

Following a uncertain beginning for us as a Model shop with EMS Internet, through direct one to one dialogue with the staff,guidance and their faultless support they are producing a unique website that represents us as a small and ever expanding family business. Our only criticism being at the outset that EMS Internet did not fully appreciate the nature of our business or the audience we were trying to reach. However this was understood and resolved and we are moving at great guns to… Read Full Review

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★★★★★

“Techy I am not! ”

Written on: 24/11/2015 by JeanCP (1 review written)

Super service today from EMS re support on setting up my new website. All done very snazzy with a super fast remote log in so we could work side by side. Nothing was too much trouble, and in the end he probably did more than he should have done, but I was very grateful. Very pleased. Thanks very much!… Read Full Review

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