EMS Internet - www.ems-internet.co.uk Reviews

★★★★☆
3.9 / 5
103
75% of users recommend this
  • Value For Money

? Ask our helpful community of experts about this product or company
EMS Internet - www.ems-internet.co.uk - Ask a question now

Media Gallery for EMS Internet - www.ems-internet.co.uk

EMS Internet - www.ems-internet.co.uk
EMS Internet - www.ems-internet.co.uk

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

★★★★★

“if only all companies worked like this !!!!!”

Written on: by moveswleach (1 review written)

From start to finish EMS have been upfront, honest and on the ball, if ever a company " did what is said on the tin " ( forgive the copy right ) then they are it, nothing is too much problem , the understand the internet inside and out, fantastic web-site built for me at speed + low cost , thanks to all the team… Read Full Review

Ladybaloo's Response to moveswleach's Review

Written on:

I would hazard a guess that this review is probably the work of EMS themselves.

EMS Internet are probably one of the worst companies I've dealt with. Their only prowess is to extort as much money as they can with no results. I have never even seen my website and yet they are still ringing me telling them I need to pay yet another £295 + Vat for building links into a site I've not seen.

AVOID them at all costs

Reply to this comment

Ericklewooz's Response to moveswleach's Review

Written on:

I have exactly the same feeling: Weird to see that as soon as a bad and original comment come up about EMS another one miraculously arrive to say exactly the contrary. anyway 3.9 out off 5 is NOT a GOOD score.

Reply to this comment

Pearcey73's Response to moveswleach's Review

Written on:

Please, please tell me what company you are from.

Reply to this comment

Moveswleach's reply to Pearcey73's Comment

Written on:

We are SWLeach and sons of kent and all the above statements are true , we are delighted with all EMS work


Reply to this comment
Report this review Read 4 Comments
★☆☆☆☆

“Very bad sales techniques, underhand and won't listen”

Written on: by Handymunro (1 review written)

I feel I was misold to by ems. Told me it was to renew website but what somehow ended up paying for was a control panel i didnt need. Then tried to sell me control panel again and wouldn't take no for an answer. I still didnt want it after a 50% discount. I then ignored my phone when i saw their number. They then call from a mobile number which i answer and the chap asks me again! Then another call from a witheld number and its another person trying to get money off me. Beware of their sales… Read Full Review

Angelasweeney's Response to Handymunro's Review

Written on:

EMS Internet Review Response

Dear Customer

Thank you for your review, we do value all feedback from our customers.
I have reviewed your concerns in full, we have found on receipt of your cancellation that our cancellations team attempted to contact you twice first on the 23rd April 2013 and the 30th April 2013. These calls were to confirm receipt of your cancellation and as a reputable company we will also try to establish the reasons for your cancellation however I would like to apologise on behalf of EMS Internet if these calls have caused you any inconvenience and if you would like to discuss this further, please let me know a time that is suitable for yourself and I will be more than happy to assist you further regarding this matter.


Kind Regards
Angela Sweeney
Customer Services Supervisor

Reply to this comment

Ericklewooz's Response to Handymunro's Review

Written on:

I just got out of their rogue sells methods. this is a company to AVOID at all costs.

Reply to this comment
Report this review Read 2 Comments
★★★☆☆

“long term satisfaction ”

Written on:

You asked for a review and you will get one. It is a very good product and I'm happy with my package but more assistance and advice on updates would be very welcome, not just an annual renewal call. … Read Full Review

Pearcey73's Comment

Written on:

Please can you tell me the name of your company? Looking for an hoest review

Reply to this comment
Report this review Read 1 Comment
★★★★☆

“Great customer service”

Written on: by super777 (1 review written)

As a newbie to the world of online business i have found the staff at EMS very helpful & prompt with any issues that need dealing with as we know the best business relationships are built on customer satisfaction and EMs are dedicated to provide that service for there customers i look forward to working with them for years to come!!! M.Pavlou thegymbar.co.uk… Read Full Review

Report this review
★★★★★

“Thank You Guys For All Your Help”

Written on: by kittyskinkyparties (1 review written)

Kittys Kinky Parties & Kittys Kinky Closet The over all service from EMS has been great, I have a great relationship with my acconts manager Craig, this is extremly important when creating and building a new business especially when creating a website as there is so much in the way of technical details as well as everything else. The communication has been great and some of the ideas that i have gave for the site EMS have put a good twist to that idea, this has helped create two wonderful and… Read Full Review

Report this review
★★★★★

“A very happy customer”

Written on:

I just wanted to take the time to say a massive thank you to your team at EMS, in particular [name removed] and [name removed]. Both of these individuals have been incredibly helpful and friendly in all of my interactions with them and have gone above and beyond to ensure the highest standards of customer care. Both have taken the time to explain things really simply for me, have called me back when I've been calling from a mobile or when I've left a message, and been swift in their replies to… Read Full Review

Report this review
★★★★★

“Very happy with the customer care”

Written on: by AlloyWheelCare (1 review written)

I am not a "Techi" in any way and took on EMS with some fear that I could be a "Lamb to the slaughter". Once I progressed past the sales speak I was placed in the hands of people more than willing to listen to my requests and explain in simple terms what they were trying to achieve on my behalf. The website designer really seemed to grasp the nature of my business and the technical back up has been superb. Only time will tell how successful the campaign will be but I have every confidence in my… Read Full Review

Report this review
★★★★★

“Offer Excellent Product and Service”

Written on: by Jamesdonkeylover (1 review written)

I spoke to EMS a few years ago for their advice regarding a potential website,for my business,mainly to compete with the times and the decline of Yellow Pages. They were more than helpfull made good suggestions,and offered a good service, nothing seemed too much trouble. Eventually my website was constructed in a very proffesional manner, i was invited into the offices,on completion,of my original website to a veiwing on screen at which point changes if any were to be made. Since then i have… Read Full Review

Report this review
★★★★★

“extremly helpful and understanding”

Written on:

ems have been very helpful in setting up my website,as i am not very good with computors they have helped me all the way, step by step they have been so patient with me its unbelievable. i am so delighted with the end product its brilliant.they knew exactly what i wanted and done better.i like everything that you have done.welldone! … Read Full Review

Report this review
★★★★☆

“very helpful staff”

Written on:

good value for your money, if you have any problem using the package you have they are only a phone call away and the staff are very pleasant and helpful… Read Full Review

Report this review
★★★★★

“Thank you EMS”

Written on: by Craigandres (1 review written)

Thank you EMS, i recently purchased a website package which not only gave me a fantastic website but also a dedicated phone site, the website was created quickly and any changes that needed to be made were made very quickly. I was kept up to speed through the entire process and now have a website i am proud of. I would also recommend the link building campaign especially if you wish to get highly ranked and drive traffic to your website. The EMS team are a joy to deal with and this makes the… Read Full Review

Report this review
★★★★★

“A1 all the way”

Written on: by pheonix2013 (1 review written)

A1!! FAB Service fab Customer service Web site fab you are all so helpfull … Read Full Review

Ericklewooz's Response to pheonix2013's Review

Written on:

witch company are you from? I seriously doubt that this is a genuine review.

Reply to this comment
Report this review Read 1 Comment
★★★★★

“very professional”

Written on: by lindacoulson (1 review written)

Have been using EMS for a number of years, always found them very professional, but also very friendly.Very easy to talk to the staff, who always know and understand my queries. Have had a couple of hic-ups over the years, but these were retified straight away, with the minumum of return phone calls. Would recommend EMS for any small business… Read Full Review

Report this review
★★★★☆

“Second Time Round”

Written on: by stourimagestudios (1 review written)

To be fair we had a bumpy start with EMS and after a while raised a complaint about the design of our site, sticking to time scales and the quality of some of the work done for us, we were not very happy at all. My complaint was dealt with by Sara Davies, Andy Roberts and Dave Roberts and they have between them been brilliant - the site now looks like we want it and we are very pleased with the work done for us. The team we have been working with have been quick to respond, flexible and… Read Full Review

Report this review
★★★★☆

“Attentive & Professional”

Written on:

I found the EMS design & customer service team a joy to work with, they listened, understood and effeciently rectified any amendments requested and I had a few along the way! Angela has been a star! My only negative is that the technical support helpline number is expensive at £1.00 per minute at all times. … Read Full Review

Report this review
★★★★★

“ATG UV Remote Data Logging Facility”

Written on: by richardjoshi (1 review written)

I am writing this to thank EMS internet for building an excellent tool for our business. ATG UV manufacture water treatment equipment and needed a way to remotely log data live from our equipment. Out new control system is internet ready and so working with our software developer EMS Internet designed and delivered a world class website application to allow remote data logging. The service was excellent and end product fantastic. I can not recommend this company strongly enough. … Read Full Review

Report this review
★★★★★

“EMS are a highly Recommended Website”

Written on: by RussellGallery (1 review written)

The Russell Gallery have been using EMS for 9 years now. They are efficient, organised and every update and request has been dealt with immediately. I recommend them highly… Read Full Review

Report this review
★★★★★

“Angela Sweeny”

Written on: by Jellyman121627 (1 review written)

We are happy with moving to ems, best people to talk to, so so helpful with aftercare, each time we at jellyvision have phoned for advice, ems have been exhalent customer service exhalent I recomend EMS Peter & Peter Jelly vision moulds Love the easy help Value for money THANK YOU EMS PS Angela owes me lunch x… Read Full Review

Report this review
★★★☆☆

“We will get there in the end”

Written on: by JC_Here (1 review written)

EMS internet ..... well where should i start ??? Would i use them again hmmm NO!!!Would i recommend them again... im not sure! Am i Extremely happy with my product YES !!! Bit of a dilemma really. If it had not been for the fact that certain members of staff treated me like a human being rather than a robot i would have ran a mile. These two individuals are Danielle Clarke who EXPLAINED the product rather than sold me the product. She has a clear understanding of my business needs and knew… Read Full Review

Report this review
★☆☆☆☆

“Poor service”

Written on: by Gazzor0 (1 review written)

I was extremely disappointed with this company, paid for a 3 page website then told to be on the first page of Google I needed a 10 page site. Paid over £ 1000 which only ever reached page 10, the site was never optimised even though they promised that it would be. They took too long in replying to my calls and quick in suggesting other ways for me to spend money with them. If you just want a website then you will be happy, but if it’s a business which requires optimisation they my advice… Read Full Review

Report this review
overview