FASTCarhire Reviews - www.fastcarhire.co.uk

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★★★★☆
3.8 / 5
79% of users recommend this
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★★★★☆

“Good, correct and fast service.”

Written on: 21/06/2014

I have rented already a few times a car from fastcarhire.co.uk and I never had any problem. The service was always good and correct… Read Full Review

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★★★★☆

“Gatwick pick-up and drop off.”

Written on: 19/06/2014 by Lloydxw249 (1 review written)

Excellent service at Gatwick by nominated agency with no fuss, got what I ordered and the paperwork was all prepared and off on my trip. Small minor electrical problem during hire but this was immediately rectified. This is my 4th car hire with Fastcarhire and all went smoothly… Read Full Review

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★★★★☆

“The website is terrible - it needs a major overhaul by...”

Written on: 19/06/2014 by fastandy1 (1 review written)

The website is terrible - it needs a major overhaul by someone who actually knows how to do it. Its very amateurish - like an old desktop computer in the age of smart phones. If they smartened up that, I'd give 5 stars. They fell out with paypal, which is understandable given their charges, but refuse to take a credit card directly - I just don't get that. Everyone else does - how hard do they have to make it to deal with them? The service is very good - I use them a lot in Thailand and… Read Full Review

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★★★★★

“Hiring in the USA”

Written on: 13/06/2014 by kgLeach121 (1 review written)

I have used Fast Car Hire only in Australia on previous holidays and am aware the car hire business is very competitive in the USA. I was delighted with my deal for a car hire of nearly 30 days. Of course when you have a deal their is the trepidation that the pick up will be fraught or not even honoured. No problems and when dropping off the car the receiving staff were impressed with the deal themselves! I made an enquiry before I departed as to the amount of Third Party Liability Insurance I… Read Full Review

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★☆☆☆☆

“perfect service”

Written on: 07/06/2014 by BreannaForbes2 (1 review written)

Not much to say. perfect service from the desk worker. Appologises because the car was damaged because of a hailstorm just a few days before. Complete explaination about the Insurance and car. And very friendly. Also didn't forget to give us free bottles of water… Read Full Review

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★★★★☆

“Budget Khon Kaen”

Written on: 28/05/2014

Good service by Budget Staff, had car upgrade and SCDW, but car was tired with lot of scratches and minor damage. As with all things in Thailand you need to be carefull of being riped off, so I take many photographs of car with Budget staff on walk around check, and again on return. So never had a problem. Paid cash on balance. Used Budget now for 7 years and allways ok… Read Full Review

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★☆☆☆☆

“Do not touch this company if you value your money and...”

Written on: 22/05/2014 by Lacken1 (1 review written)

Do not touch this company if you value your money and life. They take money no car say fleet issues then refuse to give back your money and totally ignore any contact. Business address is only mail forwarding address so you can not get or speak to anyone. Even British trading standards cannot get in contact. Nothing good about this company … Read Full Review

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★☆☆☆☆

“Don't go with Dollar”

Written on: 22/05/2014 by 1955Richardson (1 review written)

Fastcarhire has been the only car hire firm we have used over 16 Cyprus holidays, however since car trawler has joined in, we on our holiday in May2014 were not amused by Dollar & their set up. 1 we were transported to a rundown yard 4K+ in a run down shuttle (torn seats, grubby, ink scribbles every where 2 charged airport tax why 3 hire car had bumps & scratches everywhere 4 car was larger than required 5 return to airport the shuttle did not return to take us to the terminal 6 eventually… Read Full Review

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★★★★☆

“UK Rental”

Written on: 22/05/2014 by Scolldogg52 (1 review written)

Was disappointed to find I could have rented the same car cheaper if I had gone directly to them via their web site… Read Full Review

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★★★★★

“Bodrum airport car hire from Fast Car Hire”

Written on: 21/05/2014 by Casser61 (1 review written)

Hiring a car through Fast Car Hire cannot be more easy, I have now done this four times and every time it has been so smooth. From choosing the car online, to the payments going out it was so easy and everything is very accurate. The last two times I have had a brand new car, but if not they are almost new. My last hire was in April this year from Bodrum and my only complaint would be that I had to walk around to the domestic terminal from the international one to do all the paperwork whereas… Read Full Review

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★★★★☆

“Best and cheapest in Barbados”

Written on: 18/05/2014 by Lane1 (1 review written)

Rented vehicle for 31/2 weeks Apr-May 2014. This was the second time I used Fast Car Hire and I am very satisfied with rate and service. Never had a problem either time. Recommend Fast Carhire/Car Trawler to all… Read Full Review

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★★★★★

“Fantastic service as always from Erboy in Bodrum.”

Written on: 18/05/2014 by russclare (1 review written)

Superb service, Great new car, Friendly staff Thanks… Read Full Review

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★★★★★

“Excellent all went smoothly”

Written on: 18/05/2014 by GBVNL (1 review written)

Hired a car from Surat Thani airport. Booking process was excellent and speedy and received the Car Hire Voucher within 24 hours. The car was hired through Budget and again the process was very efficient and smooth… Read Full Review

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★☆☆☆☆

“Looks good but ......”

Written on: 14/05/2014 by McMillan468 (1 review written)

Agreed price at booking seemed very reasonable. Charged over £100 more on holiday (Croatia). Company said they were waiting for an email from Croatia before refunding - never happened. Took to small claims court - still waiting!! Court judgement in my favour as well… Read Full Review

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Lacken1's Comment

Written on: 22/05/2014

Had very bad experience with fastcar hire . Took full money , no car , refuses I to return money calls or any contact . Told many times our money would be returned but 10 months on nothing. Have issued court proceedings now . Stay away from this company. Look at the many reviews where they have tricked people in the same way . Be warned

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★★★★★

“Easy car rental!”

Written on: 11/05/2014 by briezway (1 review written)

I rent a car or truck from Fast Car Hire every year at Suvarnabhumi Airport in Bangkok. I always experience fast and reliable service. Their employees speak perfect english, the cars are clean and in good condition and the price is very competitive. My only recommendation is to warn drivers that when they return their car to the ARRIVALS area of the airport, that it is okay to approach the guards that block the entry. I drove in circles my first time because I wasn't sure I could get past the… Read Full Review

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★★★★☆

“Reliable & Friendly”

Written on: 10/05/2014 by DonMarcos (1 review written)

In Morocco you rarely get the kind of car you see in the pics but having used many different hire companies in Morocco over the years I know to expect that. The car was a Dacia (yuk), fairly new but already bashed about. It worked fine but was horrible to drive. Main thing though was that the guy who met me was helpful, friendly and honest. All went smoothly and my return was dealt with without problems despite late arrival (I phoned the guy as he gave me his mobile number for this purpose… Read Full Review

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★★★★☆

“No problems”

Written on: 09/05/2014

This was a problem -free car rental service. Helpful staff member at rental counter saved us an extra day rental by suggesting we brought car back an hour or so earlier than planned as long as it was returned within half hour to an hour of time on contract. Satisfactory car. Slight negative was that we had to wait about 20 mins at Brisbane airport for shuttle to arrive. Also the instructions to the shuttle bus stop could have been clearer. We would use this company again… Read Full Review

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★☆☆☆☆

“Service was abysmal ”

Written on: 09/05/2014 by Makaila48 (1 review written)

Service was very very poor and personally stressful. The car and pickup was nothing as described by FastCarhire when I called to complain nothing happened to help me. I asked to speak to a manager I was transferred to a person who was supposed to look into it and call me back. I have heard nothing from him to date. I am totally fed up! Customer Service has been on copies of all my emails and I have heard nothing from then either… Read Full Review

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★★★★★

“Worry Free Rental”

Written on: 09/05/2014

After finding Fastcarhire via Google search I was at first concerned about dealing with an overseas company on such an important aspect of my holiday. Really, I should never have had those thoughts because once I used the website to get an easy quote I was almost completely sold on this company. Very professional website, easy to use and everything is explained in detail about how the transaction would operate. The response time even with different time zones was immediate. Payment of the… Read Full Review

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★★★★☆

“budget Udon Thani”

Written on: 08/05/2014 by Stuartnok (1 review written)

Great service as always. I will use them again . This is the forth time . Never a problem and the staff always friendly and the even remembered me. Thx. I tell everyone about the service. Didnt have the car i ordered was given a free upgrade… Read Full Review

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