FASTCarhire Reviews - www.fastcarhire.co.uk

Click here if this is your business
★★★★☆
3.8 / 5
79% of users recommend this
Click here if this is your business
  • Customer Service

  • Value For Money

? Ask our helpful community of experts about this product or company
FASTCarhire www.fastcarhire.co.uk - Ask a question now

Media Gallery for FASTCarhire www.fastcarhire.co.uk

FASTCarhire www.fastcarhire.co.uk

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

★★★★★

“Excellent all went smoothly”

Written on: 18/05/2014 by GBVNL (1 review written)

Hired a car from Surat Thani airport. Booking process was excellent and speedy and received the Car Hire Voucher within 24 hours. The car was hired through Budget and again the process was very efficient and smooth… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Looks good but ......”

Written on: 14/05/2014 by McMillan468 (1 review written)

Agreed price at booking seemed very reasonable. Charged over £100 more on holiday (Croatia). Company said they were waiting for an email from Croatia before refunding - never happened. Took to small claims court - still waiting!! Court judgement in my favour as well… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Lacken1's Comment

Written on: 22/05/2014

Had very bad experience with fastcar hire . Took full money , no car , refuses I to return money calls or any contact . Told many times our money would be returned but 10 months on nothing. Have issued court proceedings now . Stay away from this company. Look at the many reviews where they have tricked people in the same way . Be warned

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
★★★★★

“Easy car rental!”

Written on: 11/05/2014 by briezway (1 review written)

I rent a car or truck from Fast Car Hire every year at Suvarnabhumi Airport in Bangkok. I always experience fast and reliable service. Their employees speak perfect english, the cars are clean and in good condition and the price is very competitive. My only recommendation is to warn drivers that when they return their car to the ARRIVALS area of the airport, that it is okay to approach the guards that block the entry. I drove in circles my first time because I wasn't sure I could get past the… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★☆

“Reliable & Friendly”

Written on: 10/05/2014 by DonMarcos (1 review written)

In Morocco you rarely get the kind of car you see in the pics but having used many different hire companies in Morocco over the years I know to expect that. The car was a Dacia (yuk), fairly new but already bashed about. It worked fine but was horrible to drive. Main thing though was that the guy who met me was helpful, friendly and honest. All went smoothly and my return was dealt with without problems despite late arrival (I phoned the guy as he gave me his mobile number for this purpose… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★☆

“No problems”

Written on: 09/05/2014

This was a problem -free car rental service. Helpful staff member at rental counter saved us an extra day rental by suggesting we brought car back an hour or so earlier than planned as long as it was returned within half hour to an hour of time on contract. Satisfactory car. Slight negative was that we had to wait about 20 mins at Brisbane airport for shuttle to arrive. Also the instructions to the shuttle bus stop could have been clearer. We would use this company again… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Service was abysmal ”

Written on: 09/05/2014 by Makaila48 (1 review written)

Service was very very poor and personally stressful. The car and pickup was nothing as described by FastCarhire when I called to complain nothing happened to help me. I asked to speak to a manager I was transferred to a person who was supposed to look into it and call me back. I have heard nothing from him to date. I am totally fed up! Customer Service has been on copies of all my emails and I have heard nothing from then either… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Worry Free Rental”

Written on: 09/05/2014

After finding Fastcarhire via Google search I was at first concerned about dealing with an overseas company on such an important aspect of my holiday. Really, I should never have had those thoughts because once I used the website to get an easy quote I was almost completely sold on this company. Very professional website, easy to use and everything is explained in detail about how the transaction would operate. The response time even with different time zones was immediate. Payment of the… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★☆

“budget Udon Thani”

Written on: 08/05/2014 by Stuartnok (1 review written)

Great service as always. I will use them again . This is the forth time . Never a problem and the staff always friendly and the even remembered me. Thx. I tell everyone about the service. Didnt have the car i ordered was given a free upgrade… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Bangkok Airport Rental”

Written on: 08/05/2014 by OscarBeach (1 review written)

Everything worked out very well. We received the car early in the morning and could give it back late evening. The advantage is to give it back directly at the airport instead of an outside office having another transfer! Easy rental without additional formalities or fees. We get back to you next time!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“excellent service.”

Written on: 30/04/2014 by shaun1967 (3 reviews written)

I was a bit unsure at first booking a car via a UK site for hire in Thailand, but it all worked out fine, the car was ready for me and the staff at the airport were great, they must do a lot of business via 'fastcarhire.co.uk' as they knew the company by name when I arrived in Thailand, excellent prices, good service, I've already booked them again for 3 months time… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“car rental Udon Thani Thailand”

Written on: 30/04/2014 by leodev (1 review written)

The car was ready when I arrived and I was on the way in 15 minutes. Clean car and perfect condition. very helpfull staff at the desk and also when returning the car. Booking was made easy and fast… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★☆

“3 day hire of 4 door pickup Pattaya to Khon Kaen”

Written on: 24/04/2014

This booking went very smoothly and - as usual - Fastcarhire made the arrangements efficiently and with no fuss. Delivery to the hotel was as arranged by Budget Thailand, and the vehicle was as described and in good condition. Had no problems at all with the one-way drive to the NE. The only glitch was that there was nobody manning the Budget kiosk at KK airport, and I had to get the TCR rep in an adjacent desk to ring the absent boss and wait 20 minutes. They did give me a lift to the main… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Top class car hire company .”

Written on: 19/04/2014 by 85Powers (1 review written)

In my last car hire with this company , which was in early April 2014 and I have had quite a few over the years , it was business as usual and no problems . Step out of the plane , over to the counter do the necessary paper work and off for an enjoyable holiday in a nice near new vehicle . I cannot think of any dislikes so it is pointless looking for any and I would not hesitate in recommend them to anyone . The cars are always very clean and well presented and any information required before… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★☆

“Very good. Problem at first when booking as payment...”

Written on: 25/03/2014 by Grabl (1 review written)

Very good. Problem at first when booking as payment was not completing but this was eventually resolved. Would Recommend as car arranged with Sixtwas excellent with arrangements perfect… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★☆☆

“Reimbursement of lost for not size booked.”

Written on: 25/03/2014 by wongkamsang (3 reviews written)

Dear Sir, We are a group of adult travellers from Hong Kong and want to travel TAS Australia. So we booked a Mitsubishi Outlander that show in your category can fix 5 adults and 7 luggages. However the rental counter staff offer us a ASX type instead of Outlander, but the room size for ASX can just fix for 5 adults and 4 luggages. We then phone to the rental company and she reply that ASX is similar. This case that one of our friend had to put his luggage on his legs for days dduring the… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★☆☆

“Reimbursement of lost for not size wanted !”

Written on: 25/03/2014 by wongkamsang (3 reviews written)

Dear Sir, We are a group of adult travellers from Hong Kong and want to travel TAS Australia. So we booked a Mitsubishi Outlander that show in your category can fix 5 audlts and 7 luggages. However the rental counter staff gave us a ASX type instead of Outlander, but the room size for ASX can just fix for 5 adults and 4 luggages. This cause that one of my friend had to put his luggage on his legs for days during the journey. There are many type of Outlander ES, LS and Aspire, but ASX is not… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★☆☆

“Reimbursement of lost for not size wanted !”

Written on: 25/03/2014 by wongkamsang (3 reviews written)

Dear Sir, We are a group of adult travellers from Hong Kong and want to travel TAS Australia. So we booked a Mitsubishi Outlander that show in your category can fix 5 audlts and 7 luggages. However the rental counter staff gave us a ASX type instead of Outlander, but the room size for ASX can just fix for 5 adults and 4 luggages. This cause that one of my friend had to put his luggage on his legs for days during the journey. There are many type of Outlander ES, LS and Aspire, but ASX is not the… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“these are criminals”

Written on: 10/03/2014 by Peter25 (1 review written)

they take your money and send you a so called voucher which is not accpeted by the rental company. Then they refuse refund! Beware and stay away!!!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★☆

“Thai Rental New year 2014”

Written on: 24/02/2014 by cookie.110 (1 review written)

The rental vehicle a 12 seater mini bus was very good clean good on fuel and not a bad drive(I have driven worse vehicles).The service on picking up the vehicle was excellent(we were slightly late due to luggage delays)the staff excellent again so no problems. On dropping the vehicle off it was 10 o'clock at night and finding staff to return the keys proved a slight pain having to report to arrivals and then being taken to departures was time consuming (a desk at departures would make life… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Car rental in Thailand”

Written on: 17/02/2014 by havdkreeft (1 review written)

Booked the rental online, payment at pickup time. Car from Hertz Thailand. Troublefree pickup. Brandnew Toyota Vios, only 2000km ODO. Though damage on the trunk was recorded properly and no problem at return. Superb car with leather upholstery, good cold airco and fine stereo with USB for my own musicstick. Did a lot of driving criscros through the country. Encountered no problems at all. All went smooth. Happy to rent next time again… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
overview