Star Tours UK Reviews

★★★★☆
4.3 / 5
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★★★★☆

“Scotland - 9 - 11 May 2015”

Written on: 14/05/2015 by sagarlokhande22 (1 review written)

I had booked a tour with Star Tours for 4 days in Scotland.The entire tour was a amazing experience . Further this was enhanced by our tour manager. This person holds the maximum credit for our trip being so worthful . He was fabulous in managing the entire course of the journey . Due to his efforts we were able to manage our time and see a whole bunch of new places. The check in and check out were simple and quick . We had lots of fun during the journey playing various games like Housie… Read Full Review

Prasadshetty's Response to sagarlokhande22's Review

Written on: 21/05/2015

Dear Valued Client,

Thank you for leaving this wonderful review.

We are very pleased to hear that you enjoyed your trip to Europe. We are glad we met your expectations.

We are delighted to hear that you and your family thoroughly enjoyed the services which we provided.

Thank you for choosing Star Tours for your holiday experience and we look forward to serving you and your family again in the very near future.

Thank you for sharing your experience with Star Tours.

Kind regards,

Mr Prasad Shetty
Customer Relationship Manager
Star Tours LTD

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★☆☆☆☆

“Web Advertised Group discount denied”

Written on: 13/05/2015 by Muraliboppini (1 review written)

We group family living in different countries had planned for Europe trip. After reviewing in social network,we decided to go with star tours. We three siblings and family members paid thro online and provided the booking reference # for the group discount which was advertised in star tours site.. But we were shocked and disappointed to know that this discount is applicable for single booking. Even credit card limit will not allow us to do single booking Even we argued that all the three… Read Full Review

Prasadshetty's Response to Muraliboppini's Review

Written on: 21/05/2015

Dear Valued Client,

Thank you for taking the time to respond to the comment which we have made to the review placed by yourselves.

We at Star Tours are highly surprised by the comments which you have made and are naturally concerned when any of our clients have cause for complaint.

Upon reviewing your comments we believe that an elaboration is appropriate.

in our terms and conditions for this discount we have made it very clear that the Discount will only be applied if there is a minimum of ten passengers on the original booking. Passengers cannot be added to existing bookings to utilise the discount.

We are sorry you felt the discount was not applied appropriately, however it was in line with our terms and conditions.

We thank you for choosing Star Tours for your holiday experience and we are confident that if given the opportunity to serve you and your family again in the future you will find no cause for complaint.

Mr Prasad Shetty
Customer Relations Manager
Star Tours LTD

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★★★★☆

“Discover Europe review”

Written on: 12/05/2015 by suvedmishra (1 review written)

We completed our Discover Europe tour slated for 02/05 - 10/05 with a lot of pleasant memories. First of all, we would like to thank the organizers for a thought fully planned trip. They considered every aspect of a traveller's need and planned the tour to give them optimum experience. Add to this the fact that they did a very good job at ensuring good Indian food at maximum places. Next, our tour managers were really very good, hospitable and guided us with very sound knowledge of places… Read Full Review

Prasadshetty's Response to suvedmishra's Review

Written on: 21/05/2015

Dear Valued Client,

Thank you for leaving this wonderful review.

We are very pleased to hear that you enjoyed your trip to Europe. We are glad we met your expectations.

We are delighted to hear that you and your family thoroughly enjoyed the services which we provided.

Thank you for choosing Star Tours for your holiday experience and we look forward to serving you and your family again in the very near future.

Thank you for sharing your experience with Star Tours.

Kind regards,

Mr Prasad Shetty
Customer Relationship Manager
Star Tours LTD

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★★★★★

“Oxford Trip ”

Written on: 11/05/2015 by JaydinBradford (1 review written)

The Sales representative was very helpful planning out all the aspects of the trip. The driver was very friendly as well as allowing extra time so that we would not miss any of the events that we had planned. he was also very flexible with possible extra pick ups. The bus had a decent amount of leg room. I am 6ft 5 and was able to fit into the seats which was a nice surprise. All in all a very good trip at a reasonable price… Read Full Review

Prasadshetty's Comment

Written on: 21/05/2015

Dear Valued Client,

Thank you for leaving this wonderful review.

We are very pleased to hear that you enjoyed your trip. We are glad we met your expectations.

We will certainly pass on your good wishes to driver who will be equally delighted to hear from you.

Thank you for choosing Star Tours for your holiday experience and we look forward to serving you and your family again in the very near future.

Thank you for sharing your experience with Star Tours.

Kind regards,

Mr Prasad Shetty
Customer Relationship Manager
Star Tours LTD

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★★★★★

“Best trip to Holland”

Written on: 09/05/2015 by LKumar (1 review written)

This was an amazing trip to Amsterdam, enjoying lovely 3 days with family and the rest of the coach. Thanks for helping me find a new family friends and a surprise to have my friend and his family on the same trip, whom I didn't see for the last 5 years. Thanks to Kawum and Alexander who never showed any stress and managed to run that extra mile to make the whole trip so successful. Every moment is memorable to be. Thanks for each individual person who joined us to make this trip truly… Read Full Review

Prasadshetty's Response to LKumar's Review

Written on: 21/05/2015

Dear Valued Client,

Thank you for leaving this wonderful review.

We are very pleased to hear that you enjoyed your trip to Europe. We are glad we met your expectations.

We are delighted to hear that you and your family thoroughly enjoyed the services which we provided.

Thank you for choosing Star Tours for your holiday experience and we look forward to serving you and your family again in the very near future.

Thank you for sharing your experience with Star Tours.

Kind regards,

Mr Prasad Shetty
Customer Relationship Manager
Star Tours LTD

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★★★★★

“Memorable tour”

Written on: 06/05/2015 by Shashidoc (1 review written)

We recently went to 3 capitals tour on 30th April. It was an amazing xperience. Tour manager was very enthusiastic and passionate in her work. She was very clear in her instructions and knew inside out of every place we went. The hotels they booked were very good. Golden tulip suite in netherland was awesome. Bus wascomfortable and the captain was perfect in his driving time to reach us in all destinations. Best part was Indian dinner every night . It's really amazing they made Arrangement… Read Full Review

Prasadshetty's Response to Shashidoc's Review

Written on: 21/05/2015

Dear Valued Client,

Thank you for leaving this wonderful review.

We are very pleased to hear that you enjoyed your trip to Europe. We are glad we met your expectations.

We are delighted to hear that you and your family thoroughly enjoyed the services which we provided.

Thank you for choosing Star Tours for your holiday experience and we look forward to serving you and your family again in the very near future.

Thank you for sharing your experience with Star Tours.

Kind regards,

Mr Prasad Shetty
Customer Relationship Manager
Star Tours LTD

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★★☆☆☆

“Worst tour manager!”

Written on: 06/05/2015 by Guest5050 (1 review written)

This is my review for the recent Belgium/Holland trip I took with Star Tours. Previously, I have travelled with Star tours to Paris and I was very much satisfied with the experience, which is why I ended up taking the same trip again the same year, and recommending it to all of my friends and family. Both of the previous times I left excellent reviews for the tour managers Amit and Gareth. However, my recent trip was with Dikvijay/DJ (he insisted on being called so) and I am appalled by the… Read Full Review

Prasadshetty's Response to Guest5050's Review

Written on: 21/05/2015

Dear Valued Client,

Thank you for taking the time to respond to the comment which we have made to the review placed by yourselves.

We at Star Tours are highly surprised by the comments which you have made and are naturally concerned when any of our clients have cause for complaint.

We would also like to inform you that we take complaints against our tour managers very seriously hence we would kindly request you to drop us an email with further information regarding this issue.

We thank you for choosing Star Tours for your holiday experience and we are confident that if given the opportunity to serve you and your family again in the future you will find no cause for complaint.

Mr Prasad Shetty
Customer Relations Manager
Star Tours LTD

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★★★★★

“Belgium Holand trip”

Written on: 05/05/2015 by Akhilprithvi (1 review written)

It was our first torip with star tour for belgium and holland. We really enjoyed the trip and our tour manager KAIWAN & ALEXENDER bus driver was really fantastic they really made our trip memorable. KAIWAN has really a good command pf the historical places and not only this his time management was excwllent. The trip was compact for 3 days so really njoyed it . We managed to see the must to visit places but overall, Tulip garden was amazing, with cruise trip in Amstradem with night trip… Read Full Review

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★★★★★

“Amazing,Dreams Comes true with Star Tours !!!”

Written on: 05/05/2015 by JoslynFoster (1 review written)

Amazing Tour 3 Capitals with Disney !!! Hetal, Thank you so much for being our tour manager !!! Our dream comes true by TRAVELLING EUROPE with Star tour UK. Itinerary and food provided was excellent. Tour manager Hetal was superb no words for her dedication. I strongly recommend my family and friends if Hetal is there in any tour don't think twice while booking with Star tours you will surely enjoy lot.She is very knowledgeable, enthusiastic and very helpful throughout the tour. When we… Read Full Review

Prasadshetty's Comment

Written on: 16/05/2015

Dear Valued Client,

Thank you for leaving this wonderful review.

We are very pleased to hear that you enjoyed your trip to Europe. We are glad we met your expectations.

We are delighted to hear that you and your family thoroughly enjoyed the services which we provided.

We will certainly pass on your good wishes to our tour manager Ms Hetal who will be equally delighted to hear from you.

Thank you for choosing Star Tours for your holiday experience and we look forward to serving you and your family again in the very near future.

Thank you for sharing your experience with Star Tours.

Kind regards,

Mr Prasad Shetty
Customer Relationship Manager
Star Tours LTD

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★★★★☆

“Made memories !!”

Written on: 05/05/2015 by Schneiderjo389 (1 review written)

We had a memorable 12 day trip with Star tours. Our tour manager was Adi and Liqueur was the driver. All went very smoothly. A tip is to trust the tour manager's choice and guidance. He made best efforts to make our trip a good one and that we see all attractions possible in the time we had! Mr. Adi at multiple times went out of his way to help us out - whether we left something behind in the bus, when we were lost ( on our own ) or wanted information on any attraction. he's a walking talking… Read Full Review

Prasadshetty's Comment

Written on: 16/05/2015

Dear Valued Client,

Thank you for leaving this wonderful review.

We are very pleased to hear that you enjoyed your trip to Europe. We are glad we met your expectations.

Mr Adi is a very experienced Tour manager and we are delighted to hear that you and your family thoroughly enjoyed the services which we provided.

We will certainly pass on your good wishes to our tour manager and coach driver who will be equally delighted to hear from you.

Thank you for choosing Star Tours for your holiday experience and we look forward to serving you and your family again in the very near future.

Thank you for sharing your experience with Star Tours.

Kind regards,

Mr Prasad Shetty
Customer Relationship Manager
Star Tours LTD

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★★★★★

“Nicely organised trip”

Written on: 04/05/2015 by SydneyMcKinnon1955 (1 review written)

Tour was nicely organised and scheduled perfectly to suit every member of the tour,we were on 14 days Europe trip which covered 9 countries,the tour leader was excellent very well known with all the aspects of the trip including the suggestions and advices given to all of us ......the food was very good the hotels were nice overall the package was very well designed… Read Full Review

Prasadshetty's Comment

Written on: 16/05/2015

Dear Valued Client,

Thank you for leaving this wonderful review.

We are very pleased to hear that you enjoyed your trip to Europe. We are glad we met your expectations.

We are delighted to hear that you and your family thoroughly enjoyed the services which we provided.

We will certainly pass on your good wishes to our tour manager who will be equally delighted to hear from you.

Thank you for choosing Star Tours for your holiday experience and we look forward to serving you and your family again in the very near future.

Thank you for sharing your experience with Star Tours.

Kind regards,

Mr Prasad Shetty
Customer Relationship Manager
Star Tours LTD

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★★★★★

“EXCELLENT HOSTS”

Written on: 01/05/2015 by Mackenzied76 (1 review written)

From the word go we had an excellent time. The staff was so humble and cordial, and yet they also ensured that we saw all the places as given in the itinerary. The food served in the hotels and the afternoon lunch when outside was also par excellence. The journey by the coach was comfortable, with regular stops to use toilets. We were given adequate time to enjoy the various spots on foot and also do shopping. All in all a memorable trip, and we would like to continue our association with STAR… Read Full Review

Prasadshetty's Comment

Written on: 16/05/2015

Dear Valued Client,

Thank you for leaving this wonderful review.

We are very pleased to hear that you enjoyed your trip to Europe. We are glad we met your expectations.

We are delighted to hear that you and your family thoroughly enjoyed the services which we provided.

Thank you for choosing Star Tours for your holiday experience and we look forward to serving you and your family again in the very near future.

Thank you for sharing your experience with Star Tours.

Kind regards,

Mr Prasad Shetty
Customer Relationship Manager
Star Tours LTD

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★★★★★

“excellent fantastic superb extraordinary ”

Written on: 01/05/2015 by TaniaThorpe427 (1 review written)

dear friends it was our Europe tour with star tours uk. it was unforgettable experience for us.our tour manager Mr. Raymond did extraordinary job for us. He was very carrying and enthusiastic person to have with. His all small tips like how to behave on mountains , hoe to do shopping, when we must carry umbrella etc. were very use full to us. We can not even imagine our tour without him and star tours. They were providing extra ordinary food, like when you return from -6 degree ( mt. Titlis )… Read Full Review

Prasadshetty's Comment

Written on: 16/05/2015

Dear Valued Client,

Thank you for leaving this wonderful review.

We are very pleased to hear that you enjoyed your trip to Europe. We are glad we met your expectations.

Mr Rayomand is a very experienced Tour manager and we are delighted to hear that you and your family thoroughly enjoyed the services which we provided.

We will certainly pass on your good wishes to our tour manager who will be equally delighted to hear from you.

Thank you for choosing Star Tours for your holiday experience and we look forward to serving you and your family again in the very near future.

Thank you for sharing your experience with Star Tours.

Kind regards,

Mr Prasad Shetty
Customer Relationship Manager
Star Tours LTD

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★★★★★

“amazing tour of europe”

Written on: 01/05/2015 by Saifuddin.Bhabhrawala (1 review written)

What a wonderful ,memorable and exciting tour of Europe we had.Hats off to the tour manager Mr Raymond...very helpful,courteous and always there for your every need. We have traveled the globe but this is the best experience we ever had… Read Full Review

Prasadshetty's Response to Saifuddin.Bhabhrawala's Review

Written on: 16/05/2015

Dear Valued Client,

Thank you for leaving this wonderful review.

We are very pleased to hear that you enjoyed your trip to Europe. We are glad we met your expectations.

Mr Rayomand is a very experienced Tour manager and we are delighted to hear that you and your family thoroughly enjoyed the services which we provided.

We will certainly pass on your good wishes to our tour manager and coach driver who will be equally delighted to hear from you.

Thank you for choosing Star Tours for your holiday experience and we look forward to serving you and your family again in the very near future.

Thank you for sharing your experience with Star Tours.

Kind regards,

Mr Prasad Shetty
Customer Relationship Manager
Star Tours LTD

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★★★★★

“Star tour uk review”

Written on: 01/05/2015 by ravalk (1 review written)

Our dream comes true by travelling Europe with Star tour UK. I strongly recommend my family and friends Europian delite tour. It's itinerary was excellent cover most of the important destinations. Food was excellent throughout the tour. Finally tour manager Raymond was excellent. He is very knowledgeable, enthusiastic and very helpful throughout the tour. Raul as a coach driver was also excellent. It was a wonderful experience with Star tour UK. Kiran and Jagruti … Read Full Review

Prasadshetty's Response to ravalk's Review

Written on: 05/05/2015

Dear Valued Client,

Thank you for leaving this wonderful review.

We are very pleased to hear that you enjoyed your trip to Europe. We are glad we met your expectations.

Mr Rayomand is a very experienced Tour manager and we are delighted to hear that you and your family thoroughly enjoyed the services which we provided.

We will certainly pass on your good wishes to our tour manager and coach driver who will be equally delighted to hear from you.

Thank you for choosing Star Tours for your holiday experience and we look forward to serving you and your family again in the very near future.

Thank you for sharing your experience with Star Tours.

Kind regards,

Mr Prasad Shetty
Customer Relationship Manager
Star Tours LTD

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★★★★★

“Star Tours - Simply WOW...”

Written on: 29/04/2015 by aasifkazi (1 review written)

We planned our dream trip of Europe with Star tours and guess what? It was the best decision. On time Tour started with lot of thoughts in the mind but it get cleared as it progressed. A well managed, Trust worthy, Friendly, Co-operative, Mutual Understanding, Caring, Informative, Dedicated, and so on ( please check the dictionary for synonyms and similar meaning words ... :)) Trip Itinerary was perfectly set with all prominent locations covered with enough time to spend at each spot. Each… Read Full Review

Prasadshetty's Response to aasifkazi's Review

Written on: 29/04/2015

Dear Valued Client,

Thank you for leaving this wonderful review.

We are very pleased to hear that you enjoyed your trip to Europe. We are glad we met your expectations.

Mr Rayomand is a very experienced Tour manager and we are delighted to hear that you and your family thoroughly enjoyed the services which we provided.

We will certainly pass on your good wishes to our tour manager who will be equally delighted to hear from you.

Thank you for choosing Star Tours for your holiday experience and we look forward to serving you and your family again in the very near future.

Thank you for sharing your experience with Star Tours.

Kind regards,

Mr Prasad Shetty
Customer Relationship Manager
Star Tours LTD

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★★★★★

“Majestic Europe Tour-The best time ever...”

Written on: 27/04/2015 by GunjanAgarwal (1 review written)

We just came back from our Majestic Europe tour of Europe with disney which had started on 13th April 2015..Had an awesome time with our fantastic tour friends,our most efficient and friendly tour manager Mr.Rayomand and superb driver Raoul.The food was excellent and full of variety ranging from punjabi,Gujrati,south-Indian,Gujrati,Rajasthani,Italian,Chinese cuisines..We enjoyed hot samosas,chaats,pakodas in the beautiful weather of Switzerland..Our tour manager  went out of the way to make… Read Full Review

Prasadshetty's Response to GunjanAgarwal's Review

Written on: 29/04/2015

Dear Valued Client,

Thank you for leaving this wonderful review.

We are very pleased to hear that you enjoyed your trip to Europe. We are glad we met your expectations.

Mr Rayomand is a very experienced Tour manager and we are delighted to hear that you and your family thoroughly enjoyed the services which we provided.

We will certainly pass on your good wishes to our tour manager and Coach driver who will be equally delighted to hear from you.

Thank you for choosing Star Tours for your holiday experience and we look forward to serving you and your family again in the very near future.

Thank you for sharing your experience with Star Tours.

Kind regards,

Mr Prasad Shetty
Customer Relationship Manager
Star Tours LTD

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★★★★★

“Amazing time in Europe with Star Tours!!!”

Written on: 25/04/2015 by AtulSane (1 review written)

We recently completed Discover Europe with Disney starting on 13-Apr with Star Tours. This tour has been a dream come true for my family in every possible aspect. Tour Managers. We had 2 tour managers (both amazing) throughout and putting best of their efforts to ensure that we as passengers got everything on time and of best quality. The historical knowledge of the tour managers was excellent on different places and way of explaining it to the audience was very good. I received complete… Read Full Review

Prasadshetty's Response to AtulSane's Review

Written on: 29/04/2015

Dear Mr Sir,

Thank you for leaving this wonderful review.

We are very pleased to hear that you enjoyed your trip to Europe. We are glad we met your expectations.

We are delighted to hear that you and your family thoroughly enjoyed the services which we provided.

We will certainly pass on your good wishes to both the tour managers who will be equally delighted to hear from you.

Thank you for choosing Star Tours for your holiday experience and we look forward to serving you and your family again in the very near future.

Thank you for sharing your experience with Star Tours.

Kind regards,

Mr Prasad Shetty
Customer Relationship Manager
Star Tours LTD

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★★★★★

“We went to Disney 4 day tour and we thoroughly enjoyed...”

Written on: 25/04/2015 by Kalakota (1 review written)

We went to Disney 4 day tour and we thoroughly enjoyed the trip. Our tour manager was Dilip and we was very accomidating as per the passengers request. Thank you for being such an amazing tour manager, my kids loved your company. Especially the way you told us the history of paris. My daughter loved the sweets you gave her. Thankyou and hope to meet you sometime in future… Read Full Review

Prasadshetty's Response to Kalakota's Review

Written on: 29/04/2015

Dear Mr Sir,

Thank you for leaving this wonderful review.

We are very pleased to hear that you enjoyed your trip to Europe. We are glad we met your expectations.

Mr Dilip is a very experienced Tour manager and we are delighted to hear that you and your family thoroughly enjoyed the services which we provided.

We will certainly pass on your good wishes to our tour manager who will be equally delighted to hear from you.

Thank you for choosing Star Tours for your holiday experience and we look forward to serving you and your family again in the very near future.

Thank you for sharing your experience with Star Tours.

Kind regards,

Mr Prasad Shetty
Customer Relationship Manager
Star Tours LTD

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★★★★☆

“Paris 3 days Trip in April”

Written on: 24/04/2015 by JenniferCallahan83 (1 review written)

Recently we have been on a Paris 3 day trip from Star Tours, which includes a City Boat tour, a Night Tour, Eifel Tower top floor tickets and a day ticket in Disneyland. Following is the review of the same - Tour Manager: Our Tour manager was our guide aswell and a very friendly and smiling person. He did modifications in the tour plan by taking consideration opinion of passangers. There are few points of improvement that he should be knowing what is traffic status on the way and should inform… Read Full Review

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