Star Tours UK Reviews

★★★★☆
4.3 / 5
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★★★★★

“Fantastic experience, home away from home!”

Written on: 19/07/2015 by UdayAkh (1 review written)

We'd booked the 7-day Europe tour covering Germany-Switzerland-France with Star Tours and it was an absolutely amazing trip! Star tours were extremely attentive to our needs while ensuring we take in the beautiful sights. They took extra time to explain the historic sites - which was a big plus. Special thanks to Anil Dalvi from Star Tours for making our time with them so memorable… Read Full Review

Startoursltd's Response to UdayAkh's Review

Written on: 19/09/2015

Dear Sir/Madam,

Thank you for taking the time to share your feedback from your recent Tour with us. I am happy to note that you had fantastic time,

We certainly look forward to welcoming you back.

Kind Regards,

Customer Care Team

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★★★★★

“14 Days - Majestic Europe with Disney - 27th Jun 10th...”

Written on: 18/07/2015 by svtadepalli (1 review written)

Fantastic experience! Positives first:- 1) "Star" Tour Manager - Mr. Rajesh Tawde - Started the tour on the note that we all should consider ourselves as a family & that in a way set the perfect tone for the rest of the tour with all the members gelling with each other so well - indeed felt sad when the tour came to an end to part ways! 2) Very well organized itinerary - Seamlessly covering multiple countries (8-9) in a span of 14 days while visiting so many sites/attractions is a logistical… Read Full Review

Startoursltd's Response to svtadepalli's Review

Written on: 19/09/2015

Dear Sir/Madam,

Thank you for taking the time to share your feedback from your recent Tour with us.

We certainly look forward to welcoming you back.

Kind Regards,

Customer Care Team

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★★☆☆☆

“Nice Tour, Disappointing Tour Manager”

Written on: 18/07/2015

This was my second time travelling with star tours, the last time i went was with my parents last year on a panoramic tour, we had the most wonderful time, our tour guide last year was Dilip, he was excellent very very informative. Because of the good experiance last year i decided to go furthur and book the 12 day tour including italy, and austria. Being honest, the group overall was very nice, the people were lovely, both the drivers were good and the food had been masively improved and was… Read Full Review

Startoursltd's Comment

Written on: 19/09/2015

Dear Sir/Madam,

Thank you for your review about your recent tour with us.

We are very disappointed to read that your preferences were not met with regards to the tour manager.

We would love to get in touch with you. Please email us at your earliest convenience so that we can ensure this does not happen again.

We hope to hear from you soon.

Kind Regards,

Customer Care Team

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★★★★★

“Treasures of Europe tour”

Written on: 18/07/2015

We booked the tour 3 weeks before it started. Our expectations were kind of low. But, we enjoyed the tour a lot. We saw everything on the list. Food was great. Tour manager was keeping everyone on time. Other people on the coach were very friendly. It was lot traveling, but if we decided go for a tour covering 6 countries in 9 days, we have to be prepared for it. Only thing I didn't like was not going inside the colesium. I would miss the time elevator to go inside the colesium. Our family… Read Full Review

Jessies's Comment

Written on: 18/07/2015

Sounds like a good tour choice, will have to check it out.

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Startoursltd's Comment

Written on: 19/09/2015

Dear Sir/Madam,

Thank you for taking the time to share your feedback from your recent Tour with us.

We certainly look forward to welcoming you back.

Kind Regards,

Customer Care Team

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★★★★☆

“Four days Paris tour 13th to 16th July 2015 ”

Written on: 18/07/2015 by Hewittpb207 (1 review written)

It was a fairly good tour,organized well .Tour manager kaiwn was good. Hotel accommodation was good but very far from city so it becomes very difficult if one would like to move around little bit on their own. Breakfast at the hotel was same all the days.compared to others the spread for star tours group was limited and was clearly evident. Also for dinner the Indian food provided needs to be improved. Otherwise it was very good… Read Full Review

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★★★★★

“Fantastic 12 days Europe tour (15 to 26 June 2015, EUDL) ”

Written on: 17/07/2015 by KalyanRatna (1 review written)

The majestic tour was made highly memorable by the very knowledgeable and highly competent supervising guide (tour manager), whose full effort was always focussed to provide extreme enjoyment, full comfort and all possible conveniences to all members of the group throughout the tour. His detailed commentaries (in quite a witty manner) for each and every places of all different countries enriched our knowledge greatly. The two couch drivers also were quite disciplined and always felt concerned… Read Full Review

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★★★★★

“Star Tours Majestic Europe 2015”

Written on: 16/07/2015 by jnshah8249 (1 review written)

The Majestic Europe Tour (14 days), which commenced on 27th June proved to be excellent and lively, mainly owing to the very competent tour operator, Mr Rajesh Tawde, who displayed discipline, determination and dedication, in conducting the tour with love and care to us. All credit to him and Star Tours. The tour was organised flawlessly, allowing us to see and experience all parts and cultures of Europe in such a short time - it was greatly rewarding. The most enjoyable part of the tour was… Read Full Review

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★★★★★

“Fantastic Experience”

Written on: 16/07/2015 by Akhelikar (1 review written)

My parents recently took the 7 day Europe tour and had a great time. As they were travelling from India, we were naturally concerned about the visa process, food availability and their general comfort. However, right from getting the Visa with the help of Star Tours' Mumbai staff to the Insurance cover and the well being during the trip, all was taken care of with a smile by the staff. I would especially like to thank Anil Dalvi from the Mumbai office who went that extra mile to help my parents… Read Full Review

Startoursltd's Response to Akhelikar's Review

Written on: 19/09/2015

Dear Sir/Madam,

Thank you for taking the time to share your feedback from your recent Tour with us.

We certainly look forward to welcoming you back.

Kind Regards,

Customer Care Team

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★☆☆☆☆

“Not a helpful staff”

Written on: 15/07/2015

I was extremely disappointed with the service offered by Startours Staff. I am disappointed that staff actually lied before we made our booking and then changed their words once the booking was done and the initial payment was made. I am not sure if startour ,anagement is infact aware of their unprofessional and not so customer focussed staff. I hope Startours management realizes how bad their staff is before they start loosing out on their customers / business. I hope this review will help… Read Full Review

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★★★★★

“Majestic Europe 27th June Unforgettable experience!!!”

Written on: 14/07/2015

1st time with Star Tours and I can say that it was an amazing experience!!!! The itinerary was full of programs but our tour manager Mr. Rajesh Tawde excellently managed time and let us all enjoy all the places mentioned in the itinerary. He was knowledgeable and gave us useful information about every place. He brilliantly handled the problems of we passengers. This tour wouldn't have been this awesome without him!!!! He kept on saying from the first day that we are a family (our group) and we… Read Full Review

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★★★★☆

“ Superb”

Written on: 12/07/2015 by KaliSawyer (1 review written)

TO be really honest from the day 1 to the last day the person I dealt with made our journey totally entertaining through out the tour. the driver was also a such good person OMG & his Driving was xcelent. The Guide has got a lot informations about the places which helped to get some more additional GK's which nobody knew it mostly.till the end of day each and everyone were totally like a FAMILY.For me it was a bit hard to say good bye to everyone Because Being a family and saying good bye was… Read Full Review

Startoursltd's Comment

Written on: 19/09/2015

Dear Sir/Madam,

Thank you for taking the time to share your feedback from your recent Tour with us.

We certainly look forward to welcoming you back.

Kind Regards,

Customer Care Team

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★★★★☆

“Panoramic Europe Excellent experience !! ”

Written on: 07/07/2015 by naveenkumarhk (1 review written)

Highly recommend the Star tours. our guide  was outstanding,knowledgeable,understanding & helpful.Driver was not friendly still we managed to play games :).... we waited for 2 hrs in the queue to reach the entrance of the tower, where as people with reservation were going in 30 mins, why didn't star tour make reservations? which wasted our time. apart from queue everything was good we made friends and had fun in tour.  tour manager was very helpful… Read Full Review

Naveenkumarhk's Response to naveenkumarhk's Review

Written on: 08/07/2015

tour manager NANU

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★★★★★

“Excellent Value for Money”

Written on: 07/07/2015 by DrHemakshi (1 review written)

I got the reference for Star Tours through a family friend. The itinerary and the cost effectiveness was impressive which made me opt for the European Highlights tour with Disney. The expectations from the company were definitely at par to what they mentioned. Every single point in the itinerary was well covered. Optional city tours were also well accommodated and added to the beauty of the tour. Well managed, well coordinated, well balanced. I really appreciate the tour manager (who spoke to… Read Full Review

Startoursltd's Response to DrHemakshi's Review

Written on: 19/09/2015

Dear Sir/Madam,

Thank you for taking the time to share your feedback from your recent Tour with us.

We certainly look forward to welcoming you back.

Kind Regards,

Customer Care Team

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★★★★★

“Best Tour Manager Ever!”

Written on: 07/07/2015

To start off, any tour is heavily dependent on the given tour guide. We were assigned one of the most friendliest and informative tour managers. He explained every destination in detail and gave a clear insight on the place we were visiting. He gave plenty of time to explore the area for shopping and personal enjoyment. He also gave us tips and tricks to each city; he knew the history and content of each place quite well. He tried his best to make sure everyone was having a great time along… Read Full Review

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★★★★★

“14 Days Majestic Europe with Disneyland”

Written on: 06/07/2015 by Kavithapatel (1 review written)

We took a 14 days Majestic Europe tour with Disneyland form 8th -21st of June 2015. We visited 9 countries in 14 days and covered more places than we thought. Very efficient planning by Star Tours.Prior to our tour booking some of our friends told that it's gonna be very hectic tour but what can you expect when you are visiting 9 countries in 14 days? Though it was hectic but we thoroughly enjoyed it at our best. Our Tour Manager and our Coach Captain made our trip pleasant. The Tour Manager is… Read Full Review

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★★★★★

“Superb Experience !”

Written on: 04/07/2015 by Harshbiscuitwala (1 review written)

To Star Tours, I and my family got done with the 18 days grand Europe tour a couple of days back and I must say we had a superb experience ! I would like to praise our tour manager Shahji Dharamdas specially, as he made our tour worth every penny spent ! He was full of energy no matter what time of the day and always shared all his knowledge and experience about Europe. At times he even went out of his way to help us and our co-passengers when needed assistance. I must say you guys are luck… Read Full Review

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★★★★☆

“Tour. Guide Mr Raymond is the best”

Written on: 04/07/2015 by Sanmonica (1 review written)

We were family of six and we took majestic Europe tour from June 1st till 14th June... Our tour guide was Mr. Raymond... I our bus drivers were very safe- Raul. Overall it was a great experience!!!! Indian food was mostly great except for a few occasions... Most of the hotels were decent except for a few... The itinerary covered was outstanding... Except for a few minor things I would highly recommend this tour. Our tour guide was exceptional and he went out of this way most of the time to… Read Full Review

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★★★★☆

“We took Majestic Europe Tour on 1/6/15. All places...”

Written on: 03/07/2015 by npatel56 (1 review written)

We took Majestic Europe Tour on 1/6/15. All places visited were great.The Guide was very knowledgeable(Mr Rayoman)and explained everything in details. Coach drivers were safe drivers. All the hotels were good.Only down side to this Tour was the Indian food served .The food was below standard. Basically similar food everyday. The Indian restaurants did not even have cold water to drink. Everything from tap .Enjoyed European food in Germany. I would recommend Stars Tours to everyone--"But improve… Read Full Review

Startoursltd's Response to npatel56's Review

Written on: 19/09/2015

Dear Sir/Madam,

Thank you for taking the time to share your feedback from your recent Tour with us.

We certainly look forward to welcoming you back.

Kind Regards,

Customer Care Team

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★★★★★

“Excellent service by Star tours”

Written on: 02/07/2015 by venkateshrc (1 review written)

It is an excellent and enjoyable Euro trip we had with Star tours. First person I met is Mr. Krishna who came to our school, sat with us, listen to our need and gave a tailor made trip to our students. He is nice and friendly person who answer all your question whenever you call and wherever he is in. He explained and organised everything clearly in one go. Second person I met is Mr. Adi is a Tour guide. He is a mobile encyclopedia for tours. Because he knows all the roadways, small… Read Full Review

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★★★★★

“07 Days - European Highlights - 22nd - 28th June 2015”

Written on: 30/06/2015 by Delaney383 (1 review written)

It’s our first tour with star tours and I must say the experience was truly awesome! Looking forward to tour with you all again and again. Though the itinerary was a bit tight in schedule but at the end it covered all the major tourist attractions. Heard about the food quality from our family friends but after we have experienced it, it was like icing on the cake. How can we close the review without mentioning our sincere thanks to our tour manager Kaiwan and the pilot Yusuf. Special thanks… Read Full Review

Startoursltd's Comment

Written on: 19/09/2015

Dear Sir/Madam,

Thank you for taking the time to share your feedback from your recent Tour with us.

We certainly look forward to welcoming you back.

Kind Regards,

Customer Care Team

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