Star Tours UK Reviews

★★★★☆
4.3 / 5
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★★★★★

“Unforgettable and lovely experience ”

Written on: by VJMehta (1 review written)

Hi this is Jyoti and Vijay Mehta, were on the Majestic Europe tour from the 6th of July 2015 to the 19th of July 2015. It was a wonderful and an unforgettable experience. Special thanks to our Excellent Tour Manager Mr Niraj Sharma and our Coach Captain Mr Asif (Fish). They were very well organised, efficient and friendly. Thank you for making it a Memorable Tour, we look forward to travelling with Star Tours again… Read Full Review

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★★★★★

“Fantastic”

Written on: by Saluja255455 (1 review written)

29th we went for Panoramic tour for 5 days and which was a wonderful experience for us. We had nice time and really worth going and visiting all the places . Our tour manager Mr Shaji and our coach driver Mr Vajith Bai were really great and very organised .They have got lots of patience and good organising power. In our group two families were always late for time keeping which was annoying to all of us, But our tour manager was nicely dealt with all that and managed to finish our tour. We… Read Full Review

Startoursltd's Response to Saluja255455's Review

Written on:

Dear Sir/Madam,

Thank you for taking the time to share your feedback from your recent Tour with us. I am happy to note that you had fantastic time, enjoyed our delightful hotels and excursions and had a pleasant tour in the whole.

I sincerely appreciate your kind acknowledgement of our Tour Manager and driver.

We certainly look forward to welcoming you back and ensuring your expectations are exceeded once more.

Kind Regards,

Customer Care Team

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★★★★★

“Remarkable and Awesome Experience”

Written on: by goutham (1 review written)

Conglomerate of all elements of Knowledge, Experience, Compassion, support, Care, guidance, Boarding and Lodging in organizing the tour by Mr Raymond, the guide and Mr Mark, the driver all along the tour of 9 days starting from 25th of July to 2nd Aug is remarkable and memorable. Particularly the time management exhibited by both during the whole trip is worth mentioning. Really the trip is value for money… Read Full Review

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★★★★★

“Fantastic tour & manager ”

Written on: by Abhiandfamily (1 review written)

Very well organised tour package. Best value for money. Excellent people and time management by tour manager Mr. Sami. All age group people can enjoy. Managed to cover lot of places. Quality of Food and hotels was more than expectations. Highly recommended tour company, package and manager… Read Full Review

Startoursltd's Response to Abhiandfamily's Review

Written on:

Dear Sir/Madam,

Thank you for taking the time to share your feedback from your recent Tour with us. I am happy to note that you had fantastic time, enjoyed our delightful hotels and excursions and had a pleasant tour in the whole.

I sincerely appreciate your kind acknowledgement of our Tour Manager.

We certainly look forward to welcoming you back and ensuring your expectations are exceeded once more.

Kind Regards,

Customer Care Team

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★★★★★

“Treasures of Europe (6/29/15-7/7/15)”

Written on: by cpatel28 (1 review written)

An extended family of nine, including myself, chose Star Tours’ “Treasures of Europe” for our vacation. By saying that we enjoyed the journey is simply put as an understatement. The amount of fun and the experience we had on this trip was incredible. This tour took us to destinations in a timely matter thanks to our wonderful driver Mark, who showed us time and again how experienced he was at maneuvering such a large bus through tiny streets. Although the time spent at some destinations… Read Full Review

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★☆☆☆☆

“Beware - You will be left alone when things go wrong !!!!”

Written on: by Charliea1 (1 review written)

Myself and my wife wife went on Wonders of Europe Tour from May 22 to June 01, 2015 through Star Tour. We trusted Star tour and booked everything including flight tickets, one day London tour through their US office, even though we could have booked flights cheaper ourselves. We were so happy and eagerly waiting for the trip. But we knew very little about Star Tour. We arrived as royal as we were picked up by star tour from airport with placard. Then we start to see the real face. We were… Read Full Review

Startoursltd's Comment

Written on:

Dear Valued Customer,

Thanks for choosing Star Tours LTD,

We're deeply sorry to hear that you had problem with the hotel in London. Our centralized sales team did tell you at the beginning the hotel you are staying at and you were informed of the hotel well in advance, unfortunately not all hotels have air-condition system.

As we made you aware the Bomb scare at the hotel is something completely out of our control, and regulated by local authorities only.

We have since corresponded with you, and explained the circumstances at hand.

We look forward to welcoming you again

STAR TOURS LTD

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Acharjya's Comment

Written on:

I am not sure who is responding on behalf of Star Tour, but you are completely ignorant. There is no " Centralized Sales team" in Star Tour except a Call Center. We were never informed about the hotel in advance.When we called Star Tour Sales office, we were told that it is up to Star tour to decide which hotel they will provide and we have no choice. As it is clear from the statement, you did not even read the comments on the review. Hotel had air conditioning but was not working. Unfortunately no one from Star Tour " Central Team" contacted us ever to find out how we were surviving without medicines and clothes. Star Tour has no customer service department nor do they have any person to handle any emergency situations. We are taking up the issue with ABTA next to resolve the issue.

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★★★★★

“WOW!!!”

Written on: by 91Downey (1 review written)

We were in 4 days Disney/Paris tour ,I should say what an amzing tour.We have been treated very well througout by Jeetu who was our tour manager.Bhojan was a real treat and advantage specially in Paris whre you get very limited vegetarian food.We were 6 people including 2 children for this trip but made friends who were with us for whole trip. We changed our drop of point from wembly to Southhall ,Jeetu bhai organised this with no fuss. Over all fantastic trip and we will recommend this trip… Read Full Review

Startoursltd's Comment

Written on:

Dear Sir/Madam,

Thank you for taking the time to share your feedback from your recent Tour with us. I am happy to note that you had fantastic time, enjoyed our delightful hotels and excursions and had a pleasant tour in the whole.

I sincerely appreciate your kind acknowledgement of our Tour Manager.

We certainly look forward to welcoming you back and ensuring your expectations are exceeded once more.

Kind Regards,

Customer Care Team

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★★★★★

“Best Tour of my life!! ”

Written on:

I was in Majestic Europe tour (27th june to 10 july). It was an amazing experience and all of us enjoyed the tour thoroughly. The credit goes to Star Tours and especially our tour manager Mr. Rajesh Tawde who was best in his work. He knew his job very well and knew many languages which helped our drivers understand. Thank you Star tours and Mr. Rajesh for making this tour so wonderful… Read Full Review

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★★★★★

“phenomenal amazing the best ”

Written on: by pravinshah20 (1 review written)

we took a trip to go panoramic for 5 days with our guide on the 22/07/2015.we were dropped in Wembley and the coach was prepared as soon as we came we loved the toilet facility,seat,and luggage facility etc. we rate you 10 out of ten we also liked our group and the food in restaurant was amazing.we really appreciated the trip. thumbs up to star tours!as we saw all sight seeing and tourists attractions on the right time that means we got to see everything on time.if we purchase another company I… Read Full Review

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★★★★★

“Historic Scotland Tour”

Written on: by Harshal910 (1 review written)

Me along with my husband took the four day Historic Scotland tour from the 18th to the 21st of July 2015.The tour itinerary was well chosen to cover all the key places. Our tour manager was very knowledgeable, professional and passionate. He made sure that each and every one was attended and made comfortable along with conducting activities for each others interactions. The local tour guide was very much professional and entertaining as well.Not to forget, the coach arrangements were pretty… Read Full Review

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★★★★★

“Best tour ever experienced”

Written on: by Ashok1948 (1 review written)

We took a Panoramic Europe tour on 22/07/2015. We were picked up from Birmingham and brought to Wembley to join the tour. The coach was ready and we started in time. The coach was very comfortable with Toilet facility, music, video etc. The tour manager was very nice attentive and co operative and helpful. The tour manager promised us one thing that by the time we finish the tour we all will feel like a family and he kept that promises. He created that atmosphere during the journey. He was… Read Full Review

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★★★★★

“European Explorer 9 days July 2015”

Written on: by Pramodg (1 review written)

Overall a really nice experience thanks to Shaji who has a natural gift of entertaining and controlling a diverse crowd of people. I would definitely look for him as a guide the next time I am booking with Star Tours. Teri bus mein hi baithe ge Shaji aaj ke baad Tere milne ko fir ayage Shaji hum aaj ke baad!!!!!!!!!!!… Read Full Review

Startoursltd's Response to Pramodg's Review

Written on:

Dear Sir/Madam,

Thank you for taking the time to share your feedback from your recent Tour with us. I am happy to note that you had fantastic time, enjoyed our delightful hotels and excursions and had a pleasant tour in the whole.

I sincerely appreciate your kind acknowledgement of our Tour Manager.

We certainly look forward to welcoming you back and ensuring your expectations are exceeded once more.

Kind Regards,

Customer Care Team

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★★★★☆

“Treasures of Europe”

Written on: by Komal_patel (1 review written)

Treasures of Europe tour (Star Tours))was a well highlighted tour of Switzerland, Italy and Paris. We also visited Belgium and Venice. It gave me and my family a pleasant experience of visiting Europe for the first time. The Indian food was a good balance of taste and variety, especially for the senior parents who accompanied us on the trip. The people serving the food were polite, inviting and pleasant. The organizers were very thoughtful for putting in the pizzas and pastas which made… Read Full Review

Startoursltd's Response to Komal_patel's Review

Written on:

Dear Sir/Madam,

Thank you for taking the time to share your feedback from your recent Tour with us.

We certainly look forward to welcoming you back.

Kind Regards,

Customer Care Team

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★★★★★

“Paris 4 days with disneyland”

Written on: by drshelat (1 review written)

My name is Dr Maulik Shelat. I have just been on your 4 day Paris tour departing on 23rd july. Gareth was our tour manager. He has been an excellent tour manager. Has been very kind, professional and efficient. He is always happy to help. On occassions he gave me change to use toilet and a water bottle when my son was very thirsty. These are just few examples. Throughout the tour, he has been very informative. He has excellent knowledge about the history of Paris. Paris night tour was… Read Full Review

Startoursltd's Response to drshelat's Review

Written on:

Dear Dr Shelat,

Thank you for taking the time to share your feedback from your recent Tour with us. I am happy to note that you had fantastic time.

I sincerely appreciate your kind acknowledgement of our Tour Manager.

We certainly look forward to welcoming you back and ensuring your expectations are exceeded once more.

Kind Regards,

Customer Care Team

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★★★★☆

“Paris 4 Dayas with Disneyland”

Written on: by ayyappasan (1 review written)

I have been to Paris 4 Days Disney land Special with Star Tours. Overall my family got excited with the Tour. Star Tours is very punctual in timings and covered the complete itinerary though we got struck in the Traffic when reaching to Paris from Calais. Good Indian Dinners were served. Tour Manager and Driver are very active and friendly . They have created a home like environment across the tour. I am so happy that I got a chance to watch the Fireworks in Disney Land.. :) I would… Read Full Review

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★★★★★

“Majestic Europe 14 Days Tour 04.07.2015 to 17.07.2015”

Written on: by krinjal (1 review written)

Dear All, I thank to Star Tours especially our Tour Manager & our coach driver for making tour memorable tour. He managed whole tour so nicely that we didn’t faced any problem at any time. Thanks for sharing your whole knowledge about Europe. On the day 1 he made us to introduce to rest of the members of the tour and that made us a big family. After the completion of the tour still we are connected. My thanks for that to the Tour Manager. Hope in future also I will travel with Star… Read Full Review

Startoursltd's Response to krinjal's Review

Written on:

Dear Sir/Madam,

Thank you for taking the time to share your feedback from your recent Tour with us. I am happy to note that you had fantastic time,

We certainly look forward to welcoming you back.

Kind Regards,

Customer Care Team

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★★★★★

“Disney Special 18th -21st July”

Written on: by kapilapattani (1 review written)

This was our second trip with star Tours & It was a very good tour & well organized Tour manager was very good and Coach Driver  Both were very helpful & kind people They both were very Friendly with kids and other tourist. They gave all the information in detail . He went out of the way to & kept all the Tourist happy. all the Tourist seems to be Happy in the coach . I would definitely recommend others to travel by Star tours Hotel accommodation was good but Breakfast at the hotel was… Read Full Review

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★★★★★

“Excellent tour of Scotland”

Written on: by LucyBradford (1 review written)

We took the four day Historic Scotland tour from the 18th to the 21st of June 2015. Overall, the tour exceeded expectations with a very well organized itinerary covering lots of places. The tour manager, Mr. Sami, was excellent. He helped out whenever possible, and was very knowledgeable about most of the places we visited. The local tour guides were very professional and entertaining as well. The hotels were all quite good, although dinner seemed a bit repetitive. Would recommend this tour to… Read Full Review

Startoursltd's Comment

Written on:

Dear Sir/Madam,

Thank you for taking the time to share your feedback from your recent Tour with us. I am happy to note that you had fantastic time,

We certainly look forward to welcoming you back.

Kind Regards,

Customer Care Team

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★★★★★

“EUROPEAN HIGHLIGHTS- 7DAYS. NO WORDS CAN EXPLAIN THIS”

Written on: by kriru44 (1 review written)

Many Thanks to Star Tours and our tour Manager to made our European highlights an unforgettable experience. He and our coach driver become close friends in such short time made us feel at home everywhere. The Manage is having such a terrific knowledge about history of all the places we visited, and every stage of tour is become more interesting with his helpful information. I would surely take another tour with my family and friends with him as our tour manager. Food and Accomodation is… Read Full Review

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★★★★☆

“Brilliant time! ”

Written on: by prashar (1 review written)

Had an amazing time exploring all the great places within Paris. Kaiwn our guide was friendly, fun and brilliant at making sure we saw all the great places, additionally the driver was very fast and efficient. Would definitely recommend to family and friends, well worth the money. However, although the hotel was very nice it was little too far from the city and the food could be more varied throughout… Read Full Review

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