Star Tours UK Reviews

★★★★☆
4.3 / 5
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★★★★☆

“Paris on 12 august 2016”

Written on: 17/08/2016 by Sebastian254 (1 review written)

It was good scheduling covered important stuff in short period of time efficiently. Friendly atomsphere in bus and staff. People kept using bus toilet and caused lot of bad smell,when we mentioned it to staff thy took care of it… Read Full Review

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★★★★★

“Feed back to Star tours and their manager”

Written on: 17/08/2016 by Pipero436 (1 review written)

Star tours is excellent service that i have never seen in my life. Very well organised end to end, I am very happy to have this service. Keep up the good work!!! RD(tour manager) was very professional, flexible to our schedule, and very knowledgeable. Great communication prior to our arrival. He maintains the time without fail. We had a great fun and fantastic each and every day.The time flew by and it was one of our best experiences in our life. We highly recommend star tours and RD… Read Full Review

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★★★★★

“Fantastic paris”

Written on: 16/08/2016

Its been awesome trip with star tours. Enjoyed the trip completely. Well planned iternary, amazing crew members and meet best fellow travellers. Will highly recommend. Best trip ever.. Star tour rocks… Read Full Review

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★★★★★

“Paris City Break 12th August tour ”

Written on: 16/08/2016 by Sanamis (1 review written)

I joined this tour along with my wife. This was the first time we were in a Star tour and had some initial apprehensions about coverage and comfort level of the trip. But these apprehensions proved unfounded when the tour started. Our friendly and competent tour manager put all doubts to rest. She also facilitated creation of a bond among all 46 travellers plus crew which made the trip very enjoyable. The coach was quite comfortable and ride was smooth. Food was liked by all of us as it… Read Full Review

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★★★★★

“12 th august 3days paris”

Written on: 16/08/2016 by Lukaj385 (1 review written)

Hello..it was very very good experience with group tour..tour manager prem.. driver and everyone was so supportive and organised. Thank you… Read Full Review

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★★★★★

“Paris 12 August 2016”

Written on: 16/08/2016 by jqMcCarthy387 (1 review written)

Overall a wonderful trip,ensuring good coverage Trip to Eiffel tower and cruise on river some was the best Would have preferred visit to Versailles palace instead of the garden Please include tickets to palace as part of the tour package… Read Full Review

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★★★★★

“Memorable trip”

Written on: 16/08/2016 by Tarsem (1 review written)

It was a memorable trip. The highlights were afforable, nice tour guide and great company… Read Full Review

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★★★★★

“Paris 3 day tour 12th august”

Written on: 16/08/2016 by nvWells83 (1 review written)

Amazing and energetic people which drives us very well. nice to see people from different places and got mix up very well. Well organised trip and amazing food. Would love to go with same staff again… Read Full Review

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★★★★☆

“Paris City Break 12Aug to 15Aug”

Written on: 16/08/2016 by SangeetaAbhilash (1 review written)

One of the best trips. Totally lived up to our expectations. Very friendly and Supportive staff. The food was really good. Special thanks to the restaurant "Bhojan" staff for the wonderful Indian food. You guys are the best. You make a Great team together. Wish the trip was longer. Definitely a must use Tour services… Read Full Review

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★★★★★

“PANAROMIC EUROPE TOUR”

Written on: 16/08/2016 by vikas7 (1 review written)

My family of 4 went in for panaromic europe on 9th July16 till 13th July 15 with our tour manager . it was awesome in terms of personnel care, time management, guidance, proper clear instructions, overall fun etc. including the driver who drove the coach flawless. i personally am impressed and would take it again and again if time permits. my best wishes fpr STAR and its wonderful trained crew. … Read Full Review

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★☆☆☆☆

“Waste of time and money”

Written on: 15/08/2016 by Sincere498 (1 review written)

We took 12 days European delight tour starting on 20 Jul 2016. 1) More than half of tourists in the coach did not understand english but tour manager refused to do commentary in Hindi, even though he knew Hindi very well. 2) Coach driver tried to make life difficult by taking our luggage out stating only single luggage per person. He did it because we requested to use toilet in the coach for ladies and kids in our group after coach delayed by 1.5 hours to pick us up from East Ham. Star Tours… Read Full Review

Pydesai's Comment

Written on: 18/09/2016

Traveled with star tours on august 2016 (MJEP) departure .we had very bad experience with this company & just received apology from his customer relation manager MR. JIGAR DAMANI.
Tour manager UDAY was rude person & insulted my friend many times in tour & he don't know how to talk. hotel rooms given at Netherlands (NH) has dirty gutter smell & hotel manager/ tour manager refuse to Change rooms in-spite of my several request & my daughter sleep 2 nights in that dirty room & got sick.
food at most of places are tasteless & sightseeing times given are less.
we have been promised front four seats because we are first tour to book almost 6 month in advance with full payment.but last minute they refuse & from day 1 of tour we feel like cheated.
we have been traveled with cox & kings /sotc tour company in past but first time we got bad experience .

we will not recommend this company & will not travel again with star tours UK has office in wembley(London)

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Tourist9's Comment

Written on: 27/10/2016

Update: Star Tours finally refused to pay for the wheelchair damage and abta unable to help with comment from Star Tours "We have informed the passenger that any items placed in the luggage hold is placed at our discretion and their own risk, as we would not be able to clearly ascertain if the damage was caused by our partners etc". I paid more than 10K and Star Tours is not ready to own £80 damage they caused. Clearly, great customer service.

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★★★★★

“Excellent Customer Service - Panoramic Europe 13 July 2016”

Written on: 15/08/2016 by Avani25 (1 review written)

We had booked Panoramic Europe Tour and had difficulty in getting visa appointment. Visas team was extremely helpful and supportive in arranging our visa appointment. A big thank you to visa team! Our tour Manager was very knowledgeable and very well informed. Delicious food was served. Overall fantastic experience!… Read Full Review

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★★★★★

“Panoramic Europe 6 August 2016”

Written on: 15/08/2016 by NinaKesh (1 review written)

Our visit to Luxembourg, Germany, Switzerland and France was delightful and Star Tours did an amazing job facilitating such a wonderful trip for the group and I. From the initial communication with the organisation, to the clarity of the itinerary through to the trip itself, the guests and I were extremely impressed. The food catered to a mixture of dietary requirements with huge variety and it was clean, tasty and plentiful. I must make a special mention to our guide and driver. She was… Read Full Review

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★★★★★

“Memorable fantastic..safe and a definite repeat soon”

Written on: 15/08/2016 by xxWatson125 (1 review written)

Everyday was great..well organised and enjoyable.safe too… Read Full Review

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★★★★☆

“Panoramic Europe 6th Aug to 10th Aug,”

Written on: 14/08/2016 by ClarkMcClellan27 (1 review written)

Very good experience ,Nice Indian food, very well planed , friendly staff… Read Full Review

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★★★★★

“Panaromic Europe ”

Written on: 14/08/2016 by Heathla360 (1 review written)

We went on the panoramic Europe tour and it was extremely enjoyable for the whole family especially the kids. Everyday was fun packed and we owe a special thank you to our anazing tour guide and driver. Without them the trip would not have been as amazing. There were also special options you could pay for such as the Paris night tour. Honestly it was an anxiety holiday and we all returned with many happy memories… Read Full Review

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★★★★★

“Thanks and Well done”

Written on: 14/08/2016 by 186Robinson (1 review written)

Star tours delivered what they promised! We (family of 4) just finished a 5 day panoramic Europe. The itinerary was absolutely stuck to - The quality of food, the knowledge base of the Tour Manager, the skill of the Driver, the hotel accommodation provided were all beyond par. The coverage of the tour in terms of Euro Tunnel by Train during onward, English channel through Ferry while return, Additional options of Paris By Night were all well thought about. There wasn't any complacency of having… Read Full Review

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★★★★★

“Panoramic Tour - 6th Aug 2016 ”

Written on: 14/08/2016 by vignesh_mp (1 review written)

She is an excellent guide. She is an asset to any tour operator as she manages to ensure that everyone complies with strict timelines without hurting their feelings. She has done thorough research on all visitor spots that were visited. Her humorous side helped keep the environment fun and friendly. She kept the whole group occupied with fun activities in the bus during a 6 hour drive. We hardly noticed the time passing by. While eating at the restaurants, she made sure that requirements for… Read Full Review

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★★★★★

“We are extremely happy and satisfied with this trip....”

Written on: 13/08/2016

We are extremely happy and satisfied with this trip. Our tour manager had immense knowledge about all the tourist monuments/attractions.She was very caring and sweet throughout the trip. Very helpful crew members who made us feel like home. I would definitely recommend this tour to my friends and relatives. Thanks… Read Full Review

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★★★★★

“Panaromic Europe - 06-Aug-16 ”

Written on: 12/08/2016 by Manju_oneness (1 review written)

I had taken Panaromic Europe trip started on 06-Aug-16. Tour was awesome, tour manager was friendly and more supportive in all aspect. Enjoyed the tour. Dint feel as I was new or I din't let without care. Driver and tour manager was Very kind and friendly. Well managed itinerary and good hotels to relax. Awesome dishes for lunch and dinner. Good entertainment on board. Tour manager was very much informative and was explaining the things even before asking. Next day plan would be explained in… Read Full Review

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