Star Tours UK Reviews

★★★★☆
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★☆☆☆☆

“Waste of time and money”

Written on: 15/08/2016 by Sincere498 (1 review written)

We took 12 days European delight tour starting on 20 Jul 2016. 1) More than half of tourists in the coach did not understand english but tour manager refused to do commentary in Hindi, even though he knew Hindi very well. 2) Coach driver tried to make life difficult by taking our luggage out stating only single luggage per person. He did it because we requested to use toilet in the coach for ladies and kids in our group after coach delayed by 1.5 hours to pick us up from East Ham. Star Tours… Read Full Review

Pydesai's Comment

Written on: 18/09/2016

Traveled with star tours on august 2016 (MJEP) departure .we had very bad experience with this company & just received apology from his customer relation manager MR. JIGAR DAMANI.
Tour manager UDAY was rude person & insulted my friend many times in tour & he don't know how to talk. hotel rooms given at Netherlands (NH) has dirty gutter smell & hotel manager/ tour manager refuse to Change rooms in-spite of my several request & my daughter sleep 2 nights in that dirty room & got sick.
food at most of places are tasteless & sightseeing times given are less.
we have been promised front four seats because we are first tour to book almost 6 month in advance with full payment.but last minute they refuse & from day 1 of tour we feel like cheated.
we have been traveled with cox & kings /sotc tour company in past but first time we got bad experience .

we will not recommend this company & will not travel again with star tours UK has office in wembley(London)

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★★★★★

“Excellent Customer Service - Panoramic Europe 13 July 2016”

Written on: 15/08/2016 by Avani25 (1 review written)

We had booked Panoramic Europe Tour and had difficulty in getting visa appointment. Visas team was extremely helpful and supportive in arranging our visa appointment. A big thank you to visa team! Our tour Manager was very knowledgeable and very well informed. Delicious food was served. Overall fantastic experience!… Read Full Review

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★★★★★

“Panoramic Europe 6 August 2016”

Written on: 15/08/2016 by NinaKesh (1 review written)

Our visit to Luxembourg, Germany, Switzerland and France was delightful and Star Tours did an amazing job facilitating such a wonderful trip for the group and I. From the initial communication with the organisation, to the clarity of the itinerary through to the trip itself, the guests and I were extremely impressed. The food catered to a mixture of dietary requirements with huge variety and it was clean, tasty and plentiful. I must make a special mention to our guide and driver. She was… Read Full Review

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★★★★★

“Memorable fantastic..safe and a definite repeat soon”

Written on: 15/08/2016 by xxWatson125 (1 review written)

Everyday was great..well organised and enjoyable.safe too… Read Full Review

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★★★★☆

“Panoramic Europe 6th Aug to 10th Aug,”

Written on: 14/08/2016 by ClarkMcClellan27 (1 review written)

Very good experience ,Nice Indian food, very well planed , friendly staff… Read Full Review

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★★★★★

“Panaromic Europe ”

Written on: 14/08/2016 by Heathla360 (1 review written)

We went on the panoramic Europe tour and it was extremely enjoyable for the whole family especially the kids. Everyday was fun packed and we owe a special thank you to our anazing tour guide and driver. Without them the trip would not have been as amazing. There were also special options you could pay for such as the Paris night tour. Honestly it was an anxiety holiday and we all returned with many happy memories… Read Full Review

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★★★★★

“Thanks and Well done”

Written on: 14/08/2016 by 186Robinson (1 review written)

Star tours delivered what they promised! We (family of 4) just finished a 5 day panoramic Europe. The itinerary was absolutely stuck to - The quality of food, the knowledge base of the Tour Manager, the skill of the Driver, the hotel accommodation provided were all beyond par. The coverage of the tour in terms of Euro Tunnel by Train during onward, English channel through Ferry while return, Additional options of Paris By Night were all well thought about. There wasn't any complacency of having… Read Full Review

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★★★★★

“Panoramic Tour - 6th Aug 2016 ”

Written on: 14/08/2016 by vignesh_mp (1 review written)

She is an excellent guide. She is an asset to any tour operator as she manages to ensure that everyone complies with strict timelines without hurting their feelings. She has done thorough research on all visitor spots that were visited. Her humorous side helped keep the environment fun and friendly. She kept the whole group occupied with fun activities in the bus during a 6 hour drive. We hardly noticed the time passing by. While eating at the restaurants, she made sure that requirements for… Read Full Review

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★★★★★

“We are extremely happy and satisfied with this trip....”

Written on: 13/08/2016

We are extremely happy and satisfied with this trip. Our tour manager had immense knowledge about all the tourist monuments/attractions.She was very caring and sweet throughout the trip. Very helpful crew members who made us feel like home. I would definitely recommend this tour to my friends and relatives. Thanks… Read Full Review

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★★★★★

“Panaromic Europe - 06-Aug-16 ”

Written on: 12/08/2016 by Manju_oneness (1 review written)

I had taken Panaromic Europe trip started on 06-Aug-16. Tour was awesome, tour manager was friendly and more supportive in all aspect. Enjoyed the tour. Dint feel as I was new or I din't let without care. Driver and tour manager was Very kind and friendly. Well managed itinerary and good hotels to relax. Awesome dishes for lunch and dinner. Good entertainment on board. Tour manager was very much informative and was explaining the things even before asking. Next day plan would be explained in… Read Full Review

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★★★★★

“Panoramic Tour -2nd August”

Written on: 12/08/2016 by Nsarin (1 review written)

We really enjoyed going on this tour with the Star Tours team! We felt our tour manager did a wonderful job in explaining everything, she went above and beyond to make everyone happy and truly cared about each persons satisfaction. The food each day was delicious, however we wish atleast one dish could have been a popular meal of each country to get a true experience. We also felt a few of the stops such as Geneva weren't necessary and would have really loved to have some more time in Paris or… Read Full Review

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★★★★★

“Panoramic Tour - 2 August”

Written on: 12/08/2016 by Arutosh (1 review written)

One of the best tour experience I have ever had. She is one of the most enthusiastic, entertaining and funny tour manager ever. All the staffs including driver and the tour manager was very kind and provided us with a excellent service and made us felt like home every day with well organised plan to go and visit every site in time and allowed us to have a open experience with a friendly friends and family. I highly recommend to experience the tour we had with her to anyone who is thinking to go… Read Full Review

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★★★★☆

“Panoramic Tour- 06 Aug 2016 ”

Written on: 12/08/2016 by Kundan (1 review written)

I booked Panoramic Tour with Star tour. My overall tour experience was very good. Food provided during tour was delicious and hotels for stay were also very comfortable. Additionally, we had a superb guide with us. She is very knowledgeable and professional. With her company, we could get lot of information of tour places. I recommend Star tours and guide like her for Europe Tour. … Read Full Review

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★★★★★

“ BEST TEAM”

Written on: 11/08/2016 by hhGleason1955 (1 review written)

Went on a Panoramic Europe trip with my family on the 3rd of August. We thoroughly enjoyed the company of other passengers, the tour leader was very knowledgable and very well informed. She has helped us every step of the way. A family got robbed of their passports. She went out of her way to comfort them and make sure everything was OK. She stayed up with up till 3am and was constantly on the ball. She barely had rest but always had a smile and would never refuse to go out of her way or do… Read Full Review

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★★★★★

“The best memorable moments - Euro Tour ”

Written on: 11/08/2016 by Venkata111 (1 review written)

We enjoyed the trip very much and the places selected by Star Tours were superb, fantastic, worth and memorable. Attention, courtesy and hospitalty extended were far at excellence. Heramb and Lica were very courteous, hospitable, friendly, enterprsing making our tour untiresome, despite a long drive. Heramb and Lica were wonderful personalities and looked after us very well, both in the coach and ground level services. All places were very enjoyable with no exception anywhere. We liked all the… Read Full Review

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★★★★★

“Panoramic Europe August 2016”

Written on: 10/08/2016

My parents went on panoramic Europe trip on 3d August. My parents enjoyed this really well. They were so glad, that I sent them on this tour. Unfortunately my father was robbed in Paris and they were in huge shock. But tour manger and her colleague were extremely helpful and they supported my parents. Tour manger was in constant touch with me with updates. Luckily my parents got their passports back. Even with this extraordinary difficult situation, my parents felt very much comforted and… Read Full Review

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★★★★★

“02/08/16 Scotland tour”

Written on: 10/08/2016 by Woodward1978 (1 review written)

My second trip with star tours. Throughly enjoyed it. He driver was fantastic. The tour manager was good too. Both tour guides were awesome. Whole group was co operative.. Overall money spent worth it. Good value for money. Hotels were excellent. Will recommend friends and family… Read Full Review

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★★★★★

“Loved the tour”

Written on: 10/08/2016 by WillowKenney101 (1 review written)

I enjoyed the tour ,made many friends . Our tour manager and driver were fantastic . Liked their punctuality . Food was good . Keep it up!!… Read Full Review

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★★★★★

“2 August Scotland It was awesome!!”

Written on: 10/08/2016 by Case1954 (1 review written)

We really enjoyed it good staff good food nice hotel. I recommend to others… Read Full Review

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★★★★★

“Review - Historic Scotland (Aug 4-7, 2016)”

Written on: 09/08/2016

Overall excellent tour covering both scenic beauty as well as history of Scotland. Excellent hotel rooms and dinner arrangements. Edinburgh City tour should have been given more time and should have been an entire day tour. Some photo-stops could have been given more time than mere 5-10 mins… Read Full Review

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