Star Tours UK Reviews

★★★★☆
4.2 / 5
88% of users recommend this
? Ask our helpful community of experts about this product or company
Star Tours UK - Ask a question now

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

★★★★☆

“European Highlights without Disney 11th Aug”

Written on: 21/08/2014 by John007David (1 review written)

We have thoroughly enjoyed this tour.Special thanks to our tour guide Mr Dinshaw for co ordinating the tour systematically.He was helpful,friendly,truly entertaining and professional.Thanks to Junior for the safe drive.Will recommend Star tours to friends & family. Mr & Mrs John David… Read Full Review

Star Tours's Response to John007David's Review

Written on: 30/08/2014


Hi,

Thank you for leaving this review upon this social media website. We are pleased to hear that you enjoyed the tour and we are sure to pass your kind words to the tour manager and the driver. We hope to serve you and your family in the near future.

Kind regards,
Manjit Suri
Sales Manager
Star Tours UK Ltd

Reply to this comment
Report this review Read 1 Comment
★★★★☆

“Very much satisfied”

Written on: 21/08/2014 by 418McMillan (1 review written)

I had undertaken a 9days tour - Discover Europe without Disney - Ex-London between 2nd August and 10th August 2014. I am satisfied with the facilities provided. Itinerary - The tour covered sufficient and important places. Transport - The bus was well maintained and well furnished. The driving was very safe and smooth and without jerks.The drivers were also helpful. Tour Managers - Well informed tour managers, was with us all throughout, well dressed, sufficient knowledge about the places… Read Full Review

Star Tours's Comment

Written on: 30/08/2014

Hi,

Thank you for leaving this review upon this social media website regarding your Discover Europe without Disney tour. We are pleased to hear that you enjoyed the tour. Our tour managers always appreciate when their hard work is recognised and we at Star Tours strive to make everyone's holidays as memorable and as enjoyable as possible. If there are more than one single traveler and they are willing to share the room then we always put them together and refund the single supplement however on this particular trip there was not any other single traveler hence we could not accommodate the request. We hope to serve you and your family in the future.

Kind regards,
Manjit Suri
Sales Manager
Star Tours Ltd UK

Reply to this comment
Report this review Read 1 Comment
★☆☆☆☆

“Startours is the worst experience!!”

Written on: 20/08/2014 by czReid498 (1 review written)

I took a 9 day Europe trip for 30 Aug and before 3-4 weeks of the travel date, got a call from Startours that they did not get enough passengers so please choose any other date or a full refund. Surprisingly, another colleage is being offered a different date. I opted for 16 Aug trip to Europe and due to non validity of my schengen visa I was not able to continue. Startours did not help me in any way to get back to my house nor they offered any other tours or partial refund. I called up… Read Full Review

Kaushalmehta's Comment

Written on: 21/08/2014

ITS WORST TOUR ORGANISERS !!! I agree with you, their office and the manager, Manjeet are pathetic,,, they are rude, arrogant and very indecent,,,i think they are not on the ground and they think they are the best of all!! We also were not able to get the schengen visa due to holiday rush, but star tours asked us for 25% deduction. We had made booking thru their UK office and my father made it from India office. From India they charged my father 12.5% as cancellation charges!! Their different offices follow different cancellation policy ! To avoid that deduction of 25% we went for scotland package. Hotel in London was pathetic,, phones were not working, star tours made us wait for one and a half hour at the airport, didnt pick us up from the hotel for dinner on the day we arrived in london and kept us starving. One should not expect much from startours !!

Reply to this comment

Star Tours's Comment

Written on: 30/08/2014

Thank you for taking the time to leave a review regarding your tour with Star Tours.

We at Star Tours are naturally concerned when any of our clients have cause for complaint.

Could you kindly drop us an email to enable us to investigate the matters you have raised.


Kind regards,
Manjit Suri
Sales Manager
Star Tours UK Ltd

Reply to this comment
Report this review Read 2 Comments
★★★★★

“Great services by Hoshang Tour Manager Italy by Flight ”

Written on: 18/08/2014 by AndersonKeith (1 review written)

To all travelers, Myself & Jayshree (my wife) traveled with Star Tours on Aug. 6 2014 had a great time with tour manager Hoshang. He was very lively and made us feel home. He created family atmosphere taking initiative to have inclusive games like antakshari and Dumb Shiraz to fill in travelling time in the bus. He was very generous and open to suggestions. He was very knowledgeable and helping to all age group. He included all opinions and conducted tour with full cooperation. If I have to… Read Full Review

Star Tours's Comment

Written on: 30/08/2014

Hi Kiran,

Thank you for leaving this review upon this social media website regarding the Italy by Flight Tour. We are pleased to hear that you enjoyed the tour. Our tour managers always appreciate when their hard work is recognised and we at Star Tours strive to make everyone's holidays as memorable and as enjoyable as possible. We will pass your kind words to Hoshang.
We hope to serve you and your family in the future.

Kind regards,
Manjit Suri
Sales Manager
Star Tours Ltd UK

Reply to this comment
Report this review Read 1 Comment
★★☆☆☆

“Needs Much Improving”

Written on: 18/08/2014

Our trip was the Majestic Europe for 14 days. And let me say the positives first. We definitely were not let down by the amazing attractions we saw. Also having night tours were another way we could see the place. The coach and traveling were average too. However there are 3 main things I, and the other people traveling with us, would complain about. that is the accommodation in some places, the food and the tour manager. Don't get me wrong some of the hotels were absolutely amazing!!! But in… Read Full Review

Hastha48's Comment

Written on: 19/08/2014

I feel the above one is slightly exaggerated. I also had an opportunity to travel with Star Tours last month. As regards food, we had chosen Star Tours for Vegetarian ( i.e Indian Vegetarian) -lunch and dinner included on all days. I have seen that no other tour operators from India provide you with 2 time meals through out the tour. It is difficult to get vegetarian food of our liking in European countries every time and at every place. Considering the above,in my opinion, hot food was provided all the time except the two or three packed food which is unavoidable. Over all the food was good and tasty. I agree that the Star Tours should allow the tourists to freak out two or three times and taste and enjoy the local food.

Reply to this comment

Star Tours's Comment

Written on: 30/08/2014

Hi,

Thank you for leaving this review upon this social media website. We are pleased to hear that you enjoyed the tour.
We hope to serve you and your family in the near future.

Kind regards,
Manjit Suri
Sales Manager
Star Tours UK Ltd

Reply to this comment

Star Tours's Comment

Written on: 30/08/2014

Thank you for taking the time to leave a review regarding your Majestic Europe tour with Star Tours.

We at Star Tours are naturally concerned when any of our clients have cause for complaint.

Could you kindly drop us an email to enable us to investigate the matters you have raised.


Kind regards,
Manjit Suri
Sales Manager
Star Tours UK Ltd

Reply to this comment
Report this review Read 3 Comments
★★★★☆

“Enjoyable- Worth every penny!”

Written on: 17/08/2014

Treasures of Europe - We have always done trips on our own. This was the first tour we took and were NOT disappointed at all.We did not have to worry about the hotels/food/driving directions or language. Highlights- Indian food ( once a desi at heart -always a desi by stomach) Hotels - overall reasonable - some excellent(Bellevue)/ some not(regent) Covered major attractions/sites in the desired time frame. The guide did provide us with enough details about the attraction and caution wherever… Read Full Review

Star Tours's Comment

Written on: 30/08/2014

Hi,

Thank you for leaving this review upon this social media website regarding the Treasures of Europe. We are pleased to hear that you enjoyed the tour and we are sure to pass your kind words to the tour manager.We have taken on board your suggestions and we will try our level best to implement these changes.
We hope to serve you and your family in the near future.

Kind regards,
Manjit Suri
Sales Manager
Star Tours UK Ltd

Reply to this comment
Report this review Read 1 Comment
★★★★★

“SWISS EXPRESS TOUR”

Written on: 16/08/2014 by KapadiaJitendra (1 review written)

We had a very nice time in our Switzerland tour with Star Tours which was started on 08.08.2014 and completed on 12.08.2014. Our Tour Manager was Mr Wajid along with Coach Driver Javed. Mr Wajid was very nice during whole tour and he was very helpful to all. He is a very experienced, kind, and very caring tour manager I have met ever. We enjoyed a lot at Mount Joungfroah a lot as it was our best time along with Mount Titlis visit was also unforgettable. Interlaken, Luzern was good for a day… Read Full Review

Star Tours's Response to KapadiaJitendra's Review

Written on: 30/08/2014

Hi,

Thank you for leaving this review upon this social media website regarding the Swiss Express tour. We are pleased to hear that you enjoyed the tour. Our tour managers always appreciate when their hard work is recognised and we at Star Tours strive to make everyone's holidays as memorable and as enjoyable as possible.
We will pass your kind words to Wajid and Javed.
We hope to serve you and your family in the future.

Kind regards,
Manjit Suri
Sales Manager
Star Tours Ltd UK

Reply to this comment
Report this review Read 1 Comment
★★★★☆

“Memorable Tour to Disneyland, superb tour manager”

Written on: 15/08/2014 by HectorGonzales153 (1 review written)

I had recently been to Disneyland tour (07AUg - 10th Aug) and had amazing experience. Tour Manager was STAR and had enough information about places and planned tour in a way so we are least affected by rains. Restaurant manager (9th Aug) was bit rude and panicked as tourists from multiple coaches arrived at same time for dinner… Read Full Review

Star Tours's Comment

Written on: 29/08/2014

Hi,

Thank you for leaving this review upon this social media website regarding the Disneyland Tour. We are pleased to hear that you enjoyed the tour. Our tour managers always appreciate when their hard work is recognised and we at Star Tours strive to make everyone's holidays as memorable and as enjoyable as possible. We will look into the issues you faced with the restaurant manager.
We hope to serve you and your family in the future.

Kind regards,
Manjit Suri
Sales Manager
Star Tours Ltd UK

Reply to this comment
Report this review Read 1 Comment
★★★★★

“Hoshangbhai was the best!!!”

Written on: 14/08/2014 by NilaDarji (1 review written)

Hoshangbhai was very nice and took care of us. He was a good manager for having 62 people! He took care of each person. He was also funny and made us laugh throughout the trip. He helped me a lot. The bus driver, Juan, was also very good. I would definitely recommend them! I can't wait till the next trip! -Nila Darji Huntsville, AL… Read Full Review

Star Tours's Response to NilaDarji's Review

Written on: 29/08/2014

Hi Nila,

Thank you for leaving this review upon this social media website regarding your trip with Star Tours. We are pleased to hear that you enjoyed the tour and we are sure to pass your kind words to the tour manager Hoshang and the driver Juan. We hope to serve you and your family in the near future.

Kind regards,
Manjit Suri
Sales Manager
Star Tours UK Ltd

Reply to this comment

Niladarji's reply to Star Tours's Comment

Written on: 31/08/2014

Thank you once again. I look forward to bringing my family there. I will recommend you to anyone I know coming that way.
Regards,
Nila Darji

Reply to this comment
Report this review Read 2 Comments
★★★★★

“Discover Europe without Disney”

Written on: 14/08/2014

It was a great experience with good tour guides. There was a personal touch in each and every details given. very happy with the experience. It was fantastic. Excellent arrangements and hospitality especially pertaining to food. Thanks for making my trip a memorable one. Will definitely look forward to use your service!!!… Read Full Review

Star Tours's Comment

Written on: 29/08/2014

Hi,

Thank you for leaving this review upon this social media website regarding your Discover Europe without Disney Tour. We are pleased to hear that you enjoyed the tour and we are sure to pass your kind words to the tour manager. We hope to serve you and your family in the near future.

Kind regards,
Manjit Suri
Sales Manager
Star Tours UK Ltd

Reply to this comment
Report this review Read 1 Comment
★★★★★

“Won't write many words but in the title what I said...”

Written on: 13/08/2014 by Fowler358 (1 review written)

Won't write many words but in the title what I said will elaborate a bit. I was trying to book a European vacation for maximum days covering major tourist locations and found everyone offering similar packages with deviation in one or two locations, routes, optional tours etc. I am not advised to give my name but I am a 60 yrs man, a businessman from India who did all evaluations and found Star Tours Offer comparable with few of India's best tour operators. What was missing is I had never… Read Full Review

Star Tours's Comment

Written on: 29/08/2014

Hi,

Thank you for leaving this review upon this social media website regarding your Grand Europe Tour. We are pleased to hear that you enjoyed the tour and we are sure to pass your kind words to the tour manager and the driver. We hope to serve you and your family in the near future.

Kind regards,
Manjit Suri
Sales Manager
Star Tours UK Ltd

Reply to this comment
Report this review Read 1 Comment
★★★★★

“Europe tour without disney- 28/7/14-08/08/14-AMAZING!”

Written on: 12/08/2014

This was our first experience but have to say the best, probably so becoz of the good team work of the tour guide (Adi) and driver (JJ)and of course the company of co-passengers. Professional attitude with good organisation skills made our guide one of the best ones. He is well informed, empathetic, very approachable, and patient. He arranged for many additional sightseeing with good planning.He kept everyone well entertained with games, q&a,and jokes. All this would not have been possible… Read Full Review

Star Tours's Comment

Written on: 29/08/2014

Hi,

Thank you for leaving this review upon this social media website regarding your recent Europe trip. We are pleased to hear that you enjoyed the tour. Our tour managers always appreciate when their hard work is recognised and we at Star Tours strive to make everyone's holidays as memorable and as enjoyable as possible.
We will pass your kind words to Adi and JJ.
We hope to serve you and your family in the future.

Kind regards,
Manjit Suri
Sales Manager
Star Tours Ltd UK

Reply to this comment
Report this review Read 1 Comment
★★★★☆

“Italy tour”

Written on: 12/08/2014 by Neeraj1305 (1 review written)

Good trip. Great indian food. The guided trips at colosseum and Florence were worth. Kids had a good time with the group. The tour was well planned by the tour leader Hoshang… Read Full Review

Star Tours's Response to Neeraj1305's Review

Written on: 19/08/2014

Hi,

Thank you for leaving this review upon this social media website regarding your Italy by Flight Tour. We are pleased to hear that you enjoyed the tour and we are sure to pass your kind words to Hoshang. We hope to serve you and your family in the near future.

Kind regards,
Manjit Suri
Sales Manager
Star Tours UK Ltd

Reply to this comment
Report this review Read 1 Comment
★★★★★

“europe without disney amazing with good guide”

Written on: 12/08/2014 by Maxp18 (1 review written)

Great tour if you get a good guide. We were fortunate to have a good guide who was patient, kind, caring, thoughtful, he had good subject knowledge. If you can travel in the coach for 6 hours with comfort stops then this is the tour for you. All very organised and all on time. Just chaos in Wembley pick up. After that all ok… Read Full Review

Star Tours's Comment

Written on: 19/08/2014

Hi,

Thank you for leaving this review upon this social media website. We are pleased to hear that you enjoyed the tour and we are sure to pass your kind words to the tour manager and the driver. We hope to serve you and your family in the near future.

Kind regards,
Manjit Suri
Sales Manager
Star Tours UK Ltd

Reply to this comment
Report this review Read 1 Comment
★★★★★

“Grand Europe of Star Tours. 18 days in Europe.”

Written on: 12/08/2014

We took Star Tours Grand Europe tour for 18 days. It was great fun everyday. All arrangements were good. Hotels and food. Most defineatly our tour manager Mr. Hoshang was the best we could have ever had. Inspite of dvd and music system not working entertainment was always there. His jokes and songs made our journies very light. There were 62 passengers in the bus. He would involve everyone from small children to elders in all that we did. The driver Juan was also a very nice person. We… Read Full Review

Star Tours's Comment

Written on: 19/08/2014

Hi,

Thank you for leaving this review upon this social media website regarding your Grand Europe Tour. We are pleased to hear that you enjoyed the tour and we are sure to pass your kind words to Hoshang and Juan. We hope to serve you and your family in the near future.

Kind regards,
Manjit Suri
Sales Manager
Star Tours UK Ltd

Reply to this comment
Report this review Read 1 Comment
★★★★☆

“Superb Scotland memories”

Written on: 12/08/2014

Just returned from star tours 4 day Scotland tour with captain tour guide. Will cherish all the memories from a amazing tour and a great group well managed and great scenery tour was run to perfection ! food on day one could be better ,also day two hotel could be better other than tha the tour was fine !! He is a very likeable and freindly guy well done to all at star tours keep up the good work Patel group… Read Full Review

Star Tours's Comment

Written on: 19/08/2014

Hi,

Thank you for leaving this review upon this social media website regarding your Scotland Tour. We are pleased to hear that you enjoyed the tour. Our tour managers always appreciate when their hard work is recognised and we at Star Tours strive to make everyone's holidays as memorable and as enjoyable as possible. We hope to serve you and your family in the future.

Kind regards,
Manjit Suri
Sales Manager
Star Tours Ltd UK

Reply to this comment
Report this review Read 1 Comment
★★★★☆

“Enjoyed the Tour”

Written on: 11/08/2014 by ChristianHahn58 (1 review written)

Overall we liked the organisation of the tour and it was well coordinated. We did not get much time at Versailles, France. Did not get a chance to see the Versailles Palace. The Versailles gardens are like any other gardens in India, like Vrundavan, etc. The tour manager and driver were fantastic. Information given by Tour guide was fantastic and he poured all his efforts. During Immigration and Paris tour was arranged very well. He did not keep people waiting and facilitated the tour very… Read Full Review

Star Tours's Comment

Written on: 19/08/2014

Hi,

Thank you for leaving this review upon this social media website. We are pleased to hear that you enjoyed the tour and we are sure to pass your kind words to the tour manager and the driver. We hope to serve you and your family in the near future.

Kind regards,
Manjit Suri
Sales Manager
Star Tours UK Ltd

Reply to this comment
Report this review Read 1 Comment
★★★★★

“Grand Europe tour. Amazing Experience.”

Written on: 10/08/2014

We were on your Grand Europe tour of 18 days. The tour was well designed and everything was as per our expectations. A special mention of our tour manager Mr Hoshang who made this tour a grand success. With no dvd player working he still entertained the entire group with his jokes and encouraged all to sing and have fun. His organising skills are great and saw that all age groups were comfortable. He has excellent knowledge of the places and monuments we visited. Not to forget our driver… Read Full Review

Star Tours's Comment

Written on: 19/08/2014

Hi,

Thank you for leaving this review upon this social media website regarding your Grand Europe Tour. We are pleased to hear that you enjoyed the tour. Our tour managers always appreciate when their hard work is recognised and we at Star Tours strive to make everyone's holidays as memorable and as enjoyable as possible. We hope to serve you and your family in the future.
We will pass your kind words to Hoshang, Juan and the Star Tours team.

Kind regards,
Manjit Suri
Sales Manager
Star Tours Ltd UK

Reply to this comment
Report this review Read 1 Comment
★★★★★

“Memorable Trip - Good Value for Money”

Written on: 09/08/2014 by ravishankarvarma (1 review written)

My wife and me went for the Treasures of Europe tour from 26th July to 3 Aug 2014. Tour Manager - Rajesh Tawde & Coach Captain - Zaheer. This is my fist travel by Coach and with Star tours. I was initially skeptic as to how the tour would go on. However the tour became a memorable one for both of us largely thanks to Rajesh ,Zaheer Bhai and Star tours. The coach was comfortable and driving was excellent by Zaheer. He was the most energetic person in the coach. Rajesh bhai was excellent in his… Read Full Review

Star Tours's Response to ravishankarvarma's Review

Written on: 01/09/2014

Hi,

Thank you for leaving this review upon this social media website. We are pleased to hear that you enjoyed the tour and we are sure to pass your kind words to the tour manager Rajesh and the driver Zaheer. We hope to serve you and your family in the near future.

Kind regards,
Manjit Suri
Sales Manager
Star Tours UK Ltd

Reply to this comment
Report this review Read 1 Comment
★★★★☆

“Excellent tour guide and driver”

Written on: 08/08/2014 by Sugan1970 (1 review written)

Adi and jay jay were great tour guide and driver. They were very nice. Because of them, the entire 12 day tour across 6 countries went by without a sweat. Adi knew about which place are beautiful and what is worth watching. Most of all, he was very nice and made sure that time spent in the bus was very entertaining through thought provoking games. Jay jay was not just a driver, but also an expert navigator and made sure that the loading and unloading of the baggages are done swiftly. He… Read Full Review

Star Tours's Response to Sugan1970's Review

Written on: 08/08/2014

Hi,

Thank you for leaving this review upon this social media website. We are pleased to hear that you enjoyed the tour and we are sure to pass your kind words to Mr Adi and the driver Jay Jay. We hope to serve you and your family in the near future.

Kind regards,
Manjit Suri
Sales Manager
Star Tours UK Ltd

Reply to this comment
Report this review Read 1 Comment
overview