Star Tours UK Reviews

★★★★☆
4.2 / 5
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★★★★★

“Amazing experience of switzerland with Wajid and Javed”

Written on: 26/08/2014 by ektubbe (1 review written)

We as 2 friends booked star tours "Swiss Express" for 5 days duration, I must say it was a childhood dream to visit switzerland once in my life and star tours was my most amazing partner in that journey, hotels booked were amazing and having magnificent view through window, tour manager Wajid was the coolest tour manager i have ever seen, they also took us to Black forest in Germany which was not part of itinery, also tour was so perfectly managed that we dint feel any lack of time or any… Read Full Review

Star Tours's Response to ektubbe's Review

Written on: 01/09/2014

Hi,

Thank you for leaving this review upon this social media website regarding your Swiss Epress tour. We are pleased to hear that you enjoyed the tour and we are sure to pass your kind words to the tour manager Wajid and the driver Javed. We hope to serve you and your family in the near future.

Kind regards,
Manjit Suri
Sales Manager
Star Tours UK Ltd

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★★★★★

“Panaromic Europe - 21/08/14”

Written on: 26/08/2014 by 463Dixon (1 review written)

Panoramic Europe was a great trip with our captains jj and Barry. Firstly the food that was provided was awesome not to mention that it was pure indian. secondly, our tour manager JJ was the best he knew places on the motorway and every detail he would never let the passengers feel uncomfortable in addition our driver(Barry) driving was excellent (very smooth ride ). JJ was entertaining until the last minute i cannot express how lovely this group was a very big thank you to star tours , our… Read Full Review

Star Tours's Comment

Written on: 01/09/2014

Hi,

Thank you for leaving this review upon this social media website regarding your Panoramic Europe Tour. We are pleased to hear that you enjoyed the tour. Our tour managers always appreciate when their hard work is recognised and we at Star Tours strive to make everyone's holidays as memorable and as enjoyable as possible.
We will pass your kind words to the tour manager, driver and the team at star tours.
We hope to serve you and your family in the future.

Kind regards,
Manjit Suri
Sales Manager
Star Tours Ltd UK

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★★★★★

“Panoramic Europe : - Must go tour ”

Written on: 26/08/2014 by roshan.chhajed (1 review written)

I booked Panoramic Europe tour and really loved with.. When tour manager is Miss Hetal and coach driver is Captain John, its almost double satisfaction than you expected.. Tour manager is so active, to help old-age people, to make decisions, to make tour experience memorable...! I would suggest this tour to everyone who is looking for wonderful Europe tour at the cost of 2-3 leaves only ! Thanks Start Tours.. Roshan Chhajed… Read Full Review

Star Tours's Response to roshan.chhajed's Review

Written on: 01/09/2014


Hi Roshan,

Thank you for leaving this review upon this social media website. We are pleased to hear that you enjoyed the tour and we are sure to pass your kind words to the tour manager Hetal and the driver John. We hope to serve you and your family in the near future.

Kind regards,
Manjit Suri
Sales Manager
Star Tours UK Ltd

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★☆☆☆☆

“Think twice before you choose .... !”

Written on: 25/08/2014 by SamuelMiller (1 review written)

went on 4days disney tour .. everythinng went well except the rude behaviour of driver who took us back from wembley to liverpool on aug 11. It was very stormy and rainy day and we were with 4 kids but driver never stopped at a safe location instead he just stopped the car at drop off point and asked us to get off . so some typical Indian drivers of this firm ruined the good will of this company and we talk to everyone in liverpool about this bad behaviour of this driver . Never recommend… Read Full Review

Star Tours's Comment

Written on: 30/08/2014

Thank you for taking the time to leave a review regarding your tour with Star Tours.

We at Star Tours are naturally concerned when any of our clients have cause for complaint.

Could you kindly drop us an email to enable us to investigate the matters you have raised.


Kind regards,
Manjit Suri
Sales Manager
Star Tours UK Ltd

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★★★★★

“Memorable Trip-Treasure of Europe -Star Tours is Best”

Written on: 25/08/2014 by JitendraPatel (1 review written)

Tour date - 9th Aug 2014 to 18th Aug 2014 - Tour Manager - Nanu Setna. Passenger name - Patel Jitendra , UK A very exciting and memorable trip of Europe for 9 days . The trip is one of most memorable event for my entire family . Also Made a lot of friends and had great fun for the entire 9 days. Special Applaud for Our tour manager Mr. Nanu Setna , who was instrumental in making sure that , all of us have enjoyed . He has ensured time keeping throughout the trip and ensured we covered most… Read Full Review

Star Tours's Response to JitendraPatel's Review

Written on: 30/08/2014

Hi,

Thank you for leaving this review upon this social media website regarding the Treasures of Europe tour. We are pleased to hear that you enjoyed the tour and we are sure to pass your kind words to the tour manager and the driver. We hope to serve you and your family in the near future.

Kind regards,
Manjit Suri
Sales Manager
Star Tours UK Ltd

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★★★★★

“Panoramic Europe 21/08/14 ^Captains JJ & Barry^”

Written on: 25/08/2014 by MathewStanley (1 review written)

We had an outstanding experience firstly I would just like to say without jj and barry we wouldn't have reached the potential of this trip barry was a great driver honestly jj knew the places very well not to mention that he would even point out places on the motorway!! Secondly he was very entertaining I really feel theres more to it so I will write a detailed review later. Thanks jj , barry and the whole of the group for the overwhelming experience… Read Full Review

Star Tours's Comment

Written on: 30/08/2014

Hi,

Thank you for leaving this review upon this social media website regarding your Panoramic Europe tour. We are pleased to hear that you enjoyed the tour and we are sure to pass your kind words to the tour manager and the driver. We hope to serve you and your family in the near future.

Kind regards,
Manjit Suri
Sales Manager
Star Tours UK Ltd

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★★★★☆

“wonderful trip to Europe”

Written on: 25/08/2014 by venkat76 (1 review written)

Just finishing an amazing trip to Europe with Tour manager JJ and driver. The group is awesome and we made lifetime friends and memories. Quite a packed tripbut JJ made it easy and comfortable. I would recommend this trip. Particularly for Indian community this is best way to travel Europe I liked paris night trip and mt.titlis my kid has enjoyed equally a lot… Read Full Review

Star Tours's Response to venkat76's Review

Written on: 30/08/2014

Hi,

Thank you for leaving this review upon this social media website regarding your trip to Europe. We are pleased to hear that you enjoyed the tour and we are sure to pass your kind words to the tour manager JJ and the driver. We hope to serve you and your family in the near future.

Kind regards,
Manjit Suri
Sales Manager
Star Tours UK Ltd

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★★★★☆

“Panoramic Europe 21/8/14 ”

Written on: 25/08/2014

A very exciting trip. Made a lot of friends and had great fun for the 5 days. It was an economical trip but worth more than the money paid. Our tour manager JJ was excellent especially in time keeping and kept us entertained through out and also his knowledge of the places visited was in depth and amazing. Definitely very professional and would recommend this trip for couples, parents with toddlers and also older people too. … Read Full Review

Star Tours's Comment

Written on: 30/08/2014

Hi,

Thank you for leaving this review upon this social media website regarding your Panoramic Europe tour. We are pleased to hear that you enjoyed the tour. Our tour managers always appreciate when their hard work is recognised and we at Star Tours strive to make everyone's holidays as memorable and as enjoyable as possible.
We will pass your kind words to JJ.
We hope to serve you and your family in the future.

Kind regards,
Manjit Suri
Sales Manager
Star Tours Ltd UK

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★★★★★

“Treasures Of Europe - Will always treasure it”

Written on: 25/08/2014 by RajasekharLingam (1 review written)

Thank you Star tours for making this 9 day tour a memorable one for us. It was so convenient and affordable to start with. And from day one of the trip, we were very comfortable and had fun all the way. Our tour manager, Mr. Rajesh was such a disciplined and yet friendly person that he made us all feel very much at home. Like he always says, we are all now an extended family. Our Coach captain, the skillful driver was so attentive and confident even in difficult driving situations, that we all… Read Full Review

Star Tours's Response to RajasekharLingam's Review

Written on: 30/08/2014

Hi,

Thank you for leaving this review upon this social media website regarding your Treasures of Europe tour. We are pleased to hear that you enjoyed the tour. Our tour managers always appreciate when their hard work is recognised and we at Star Tours strive to make everyone's holidays as memorable and as enjoyable as possible.
We will pass your kind words to Rajesh and the driver.
We hope to serve you and your family in the future.

Kind regards,
Manjit Suri
Sales Manager
Star Tours Ltd UK

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★★★★★

“Treasure of Europe trip on 9th Aug”

Written on: 24/08/2014 by AnilBhange (1 review written)

Treasures of Europe - I stay in Amsterdam so we normally done trips with local tour operator and not from UK based agent and this was the first tour we took and were NOT disappointed at all. We did not have to worry about the service/food/sight seeing/explanation/great hosting or language - which is truely amazing.. :) and the best which you normally see with Dutch Tour companies Highlights- Indian food (once a desi at heart - always a desi by stomach) Hotels - overall reasonable - some… Read Full Review

Star Tours's Response to AnilBhange's Review

Written on: 30/08/2014

Hi,

Thank you for leaving this review upon this social media website regarding the Treasures of Europe tour. We are pleased to hear that you enjoyed the tour and we are sure to pass your kind words to the tour manager and the driver. We hope to serve you and your family in the near future.

Kind regards,
Manjit Suri
Sales Manager
Star Tours UK Ltd

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★★★☆☆

“It's descent for the price but can be better”

Written on: 24/08/2014 by Ward287 (1 review written)

We just returned from 14 day majestic Europe tour and I promised Adi, our tour manager that I will give me feedback. I will give feedback in different areas as they are all different. Sightseeing - the trip was pretty good in packing many different places in various cities. I don't think we would have seen so many places without a guided tour. This is our first guided tour so we didn't really knew what to expect. Star tour could have done a better job if they has an introductory video of the… Read Full Review

Star Tours's Comment

Written on: 30/08/2014

Hi,

Thank you for leaving this review upon this social media website regarding your Majestic Europe tour. We are pleased to hear that you enjoyed the tour and we are sure to pass your kind words to the tour manager. We have noted the points that you have raised and we will look into improving your services.
We hope to serve you and your family in the near future.

Kind regards,
Manjit Suri
Sales Manager
Star Tours UK Ltd

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★★★★☆

“Treasures of Europe 9 Aug”

Written on: 23/08/2014 by Vaibo (1 review written)

We were highly satisfied with our Europe trip with star tours. The overall quality of service and food was good. The services of the tour manager and also the discipline of the driver were highly satisfactory. Overall, value for money. Perhaps the breakfast quality and variety can be improved. Otherwise no complaints. Cheers to star tours!!… Read Full Review

Star Tours's Response to Vaibo's Review

Written on: 30/08/2014

Hi,

Thank you for leaving this review upon this social media website regarding your Treasures of Europe tour. We are pleased to hear that you enjoyed the tour. Our tour managers always appreciate when their hard work is recognised and we at Star Tours strive to make everyone's holidays as memorable and as enjoyable as possible. We hope to serve you and your family in the future.

Kind regards,
Manjit Suri
Sales Manager
Star Tours Ltd UK

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★★★★★

“ Disney world Trip to Paris”

Written on: 22/08/2014 by RRAVI123 (1 review written)

We have recently been to Disney land Paris with Star Tours. The trip was lovely as the staff were very friendly and understanding who planned the trip with a good understanding of our/everyone's requirements. We enjoyed the trip very well. The staff managed to find a model of an Eiffel tower which belonged to my son which was lost in the coach and promptly and kindly promised to return back to us. My son was so delighted by this and requested me to thank the staff… Read Full Review

Star Tours's Response to RRAVI123's Review

Written on: 30/08/2014

Hi,

Thank you for leaving this review upon this social media website. We are pleased to hear that you enjoyed the tour. Our tour managers always appreciate when their hard work is recognised and we at Star Tours strive to make everyone's holidays as memorable and as enjoyable as possible.
We hope to serve you and your family in the future.

Kind regards,
Manjit Suri
Sales Manager
Star Tours Ltd UK

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★★★★★

“4 days scotland trip- just superb”

Written on: 22/08/2014

Me and husband went for Scotland trip with star tours this August.It was awesome.this is not the first time, we also did our Europe trip with star tours, that was also too good.all I want to say that Food, price, accommodation and service offered by star tours is awesome.tour managers were very good in both the trip, specially in Scotland trip our manager-driver was awesome, so helpful.coach was good and they took us as many travel attractions possible.we are very happy with star tours and… Read Full Review

Star Tours's Comment

Written on: 30/08/2014

Hi,

Thank you for leaving this review upon this social media website regarding your Scotland tour. We are pleased to hear that you enjoyed the tour. Our tour managers always appreciate when their hard work is recognised and we at Star Tours strive to make everyone's holidays as memorable and as enjoyable as possible. We hope to serve you and your family in the future.

Kind regards,
Manjit Suri
Sales Manager
Star Tours Ltd UK

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★★★★★

“Very Satisfied. Highly Recommend”

Written on: 21/08/2014 by Unmeshpkulkarni (1 review written)

I went on a 9 days Europe tour(Treasures of Europe) with my wife, kids and parents. All of us thoroughly enjoyed the trip. Our Tour Manager and Driver were excellent at their jobs. They were very courteous and disciplined. The program was well managed which covered most of the places with ample rest in between.Food was excellent without being spicy and hot. Only suggestion is to provide some Indian dishes during breakfast. Hotel were very clean and tidy with very good ambiance. Will definitely… Read Full Review

Star Tours's Response to Unmeshpkulkarni's Review

Written on: 30/08/2014


Hi,

Thank you for leaving this review upon this social media website regarding your Treasures of Europe tour. We are pleased to hear that you enjoyed the tour and we are sure to pass your kind words to the tour manager and the driver. We hope to serve you and your family in the near future.

Kind regards,
Manjit Suri
Sales Manager
Star Tours UK Ltd

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★★★★☆

“European Highlights without Disney 11th Aug”

Written on: 21/08/2014 by John007David (1 review written)

We have thoroughly enjoyed this tour.Special thanks to our tour guide Mr Dinshaw for co ordinating the tour systematically.He was helpful,friendly,truly entertaining and professional.Thanks to Junior for the safe drive.Will recommend Star tours to friends & family. Mr & Mrs John David… Read Full Review

Star Tours's Response to John007David's Review

Written on: 30/08/2014


Hi,

Thank you for leaving this review upon this social media website. We are pleased to hear that you enjoyed the tour and we are sure to pass your kind words to the tour manager and the driver. We hope to serve you and your family in the near future.

Kind regards,
Manjit Suri
Sales Manager
Star Tours UK Ltd

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★★★★☆

“Very much satisfied”

Written on: 21/08/2014 by 418McMillan (1 review written)

I had undertaken a 9days tour - Discover Europe without Disney - Ex-London between 2nd August and 10th August 2014. I am satisfied with the facilities provided. Itinerary - The tour covered sufficient and important places. Transport - The bus was well maintained and well furnished. The driving was very safe and smooth and without jerks.The drivers were also helpful. Tour Managers - Well informed tour managers, was with us all throughout, well dressed, sufficient knowledge about the places… Read Full Review

Star Tours's Comment

Written on: 30/08/2014

Hi,

Thank you for leaving this review upon this social media website regarding your Discover Europe without Disney tour. We are pleased to hear that you enjoyed the tour. Our tour managers always appreciate when their hard work is recognised and we at Star Tours strive to make everyone's holidays as memorable and as enjoyable as possible. If there are more than one single traveler and they are willing to share the room then we always put them together and refund the single supplement however on this particular trip there was not any other single traveler hence we could not accommodate the request. We hope to serve you and your family in the future.

Kind regards,
Manjit Suri
Sales Manager
Star Tours Ltd UK

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★☆☆☆☆

“Startours is the worst experience!!”

Written on: 20/08/2014 by czReid498 (1 review written)

I took a 9 day Europe trip for 30 Aug and before 3-4 weeks of the travel date, got a call from Startours that they did not get enough passengers so please choose any other date or a full refund. Surprisingly, another colleage is being offered a different date. I opted for 16 Aug trip to Europe and due to non validity of my schengen visa I was not able to continue. Startours did not help me in any way to get back to my house nor they offered any other tours or partial refund. I called up… Read Full Review

Kaushalmehta's Comment

Written on: 21/08/2014

ITS WORST TOUR ORGANISERS !!! I agree with you, their office and the manager, Manjeet are pathetic,,, they are rude, arrogant and very indecent,,,i think they are not on the ground and they think they are the best of all!! We also were not able to get the schengen visa due to holiday rush, but star tours asked us for 25% deduction. We had made booking thru their UK office and my father made it from India office. From India they charged my father 12.5% as cancellation charges!! Their different offices follow different cancellation policy ! To avoid that deduction of 25% we went for scotland package. Hotel in London was pathetic,, phones were not working, star tours made us wait for one and a half hour at the airport, didnt pick us up from the hotel for dinner on the day we arrived in london and kept us starving. One should not expect much from startours !!

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Star Tours's Comment

Written on: 30/08/2014

Thank you for taking the time to leave a review regarding your tour with Star Tours.

We at Star Tours are naturally concerned when any of our clients have cause for complaint.

Could you kindly drop us an email to enable us to investigate the matters you have raised.


Kind regards,
Manjit Suri
Sales Manager
Star Tours UK Ltd

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★★★★★

“Great services by Hoshang Tour Manager Italy by Flight ”

Written on: 18/08/2014 by AndersonKeith (1 review written)

To all travelers, Myself & Jayshree (my wife) traveled with Star Tours on Aug. 6 2014 had a great time with tour manager Hoshang. He was very lively and made us feel home. He created family atmosphere taking initiative to have inclusive games like antakshari and Dumb Shiraz to fill in travelling time in the bus. He was very generous and open to suggestions. He was very knowledgeable and helping to all age group. He included all opinions and conducted tour with full cooperation. If I have to… Read Full Review

Star Tours's Comment

Written on: 30/08/2014

Hi Kiran,

Thank you for leaving this review upon this social media website regarding the Italy by Flight Tour. We are pleased to hear that you enjoyed the tour. Our tour managers always appreciate when their hard work is recognised and we at Star Tours strive to make everyone's holidays as memorable and as enjoyable as possible. We will pass your kind words to Hoshang.
We hope to serve you and your family in the future.

Kind regards,
Manjit Suri
Sales Manager
Star Tours Ltd UK

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★★☆☆☆

“Needs Much Improving”

Written on: 18/08/2014

Our trip was the Majestic Europe for 14 days. And let me say the positives first. We definitely were not let down by the amazing attractions we saw. Also having night tours were another way we could see the place. The coach and traveling were average too. However there are 3 main things I, and the other people traveling with us, would complain about. that is the accommodation in some places, the food and the tour manager. Don't get me wrong some of the hotels were absolutely amazing!!! But in… Read Full Review

Hastha48's Comment

Written on: 19/08/2014

I feel the above one is slightly exaggerated. I also had an opportunity to travel with Star Tours last month. As regards food, we had chosen Star Tours for Vegetarian ( i.e Indian Vegetarian) -lunch and dinner included on all days. I have seen that no other tour operators from India provide you with 2 time meals through out the tour. It is difficult to get vegetarian food of our liking in European countries every time and at every place. Considering the above,in my opinion, hot food was provided all the time except the two or three packed food which is unavoidable. Over all the food was good and tasty. I agree that the Star Tours should allow the tourists to freak out two or three times and taste and enjoy the local food.

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Star Tours's Comment

Written on: 30/08/2014

Hi,

Thank you for leaving this review upon this social media website. We are pleased to hear that you enjoyed the tour.
We hope to serve you and your family in the near future.

Kind regards,
Manjit Suri
Sales Manager
Star Tours UK Ltd

Reply to this comment

Star Tours's Comment

Written on: 30/08/2014

Thank you for taking the time to leave a review regarding your Majestic Europe tour with Star Tours.

We at Star Tours are naturally concerned when any of our clients have cause for complaint.

Could you kindly drop us an email to enable us to investigate the matters you have raised.


Kind regards,
Manjit Suri
Sales Manager
Star Tours UK Ltd

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