Star Tours UK Reviews

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★★★★★

“12th Aug 2017 Scotland”

Written on: 15/08/2017 by Parekh1 (1 review written)

The people I dealt with were excellent. I have gone on many tours, but she is by far the best experience we had with a tour manager. Particular mention of her approach to take care of elders and children and ensuring timings are maintained in a jovial way… Read Full Review

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★☆☆☆☆

“Disgraceful”

Written on: 15/08/2017 by 436Noble (1 review written)

I would first of like to mention this is the my first and last trip with star tours. First of all I would like to point out about the disgraceful meals provided through out the trip wich included inside the hotel and in that Indian restaurant provided by the holiday package, which did not have a variety of continental item and the unhygienic atmosphere within the Indian restaurant. The was a children puke outside the restaurant after eating the disgusting food from the restaurant and they still… Read Full Review

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★★★★☆

“Scot Trip”

Written on: 15/08/2017 by esRitchie70 (1 review written)

12th Aug Scotland trip: I am very happy the trip was well planned and executed as per the plan. Enjoyed thoroughly. Local tour guide was used and he shared the history behind Scotland. 1st day dinner was disappointing, but the next 2 days in Kamasutra was good. Made new friends. Tour manager was friendly and made everyone comfortable… Read Full Review

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★★★★☆

“European Highlights without Disney - 7 days”

Written on: 15/08/2017 by 261Elliott (1 review written)

I had taken a tour of Europe for 7 days. My tour manager was Mr. Shaji and the driver of the coach was Mr. Qaiser. It was an amazing tour for me and my parents and my sister. We all thoroughly enjoyed the tour on all the days. The travel in the coach was made fun and lively by Mr. Shaji. He is a really funny and a humorous person and always kept the people in the coach entertained. Qaiser, our tour driver who is an excellent singer entertained us by singing lovely songs and Shaji joined in… Read Full Review

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★★★★★

“Scotland 07/8”

Written on: 15/08/2017 by Konnor1984 (1 review written)

This was the best group trip I have ever gone!!!! The food was great. The manager and driver made us feel at home… Read Full Review

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★☆☆☆☆

“never again ”

Written on: 14/08/2017 by beautyy (1 review written)

Disneyland 4 day special 3rd August We stayed in novotel hotel and there are two separate halls for the breakfast one with guests who booked directly with the hotel and another hall for star tours guests. Star tour guests no bacon no hashbrown no mushrooms no baked beans. Sausages you have to wait for 30 minutes. For tea there is no hot water and you have to ask the staff many times. I thought this is clearly a discrmination as you advertised hotel with breakfast served and give cheap… Read Full Review

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Anniethetraveller's Response to beautyy's Review

Written on: 14/08/2017

So true I just came from3 day trip and have even worse experience.. I echo your points yet have couple more to add.
There is no online reservation for Eiffel Tower or Disney land wasting lots of time. We couldn't even make it to top of Eiffel Tower and the third day was a Mere waste.

Star your Manager is nothing but a cashier to pay for your tickets. He doesn't know French and can't help you when
You are confused with the menu at pathetic services which did not have standard restaurants such as KFC etc

He kept on changing plans about stop timings making it difficult for passengers. He forgot about the agreed return time and called to say "We were Late"

The website says "many similar locations " in the night tour but it skips major points such as Pyramid and places such as Needle Eiffel Tower and Arch are shown for just clicking pictures across the road for couple of minutes.

The breakfast is said to be continental but has breads (with broken toasters), scrambled eggs , milk coffeee, juice, limited fruits and variety in jams and yogurts only. I ask Star tours to please clarify "veg continental breakfast". The tables were reserved and were very big so had to be shared with other coach guests whom we barely knew. Vacation is supposed to be spending time with family but Star Tours do not know this.

The Indian dinner they boast about.. the restaurant did not have any hygiene standards. The waiters were scratching private parts in public and did not wear gloves, kept their arms on plates. The tables had 1 tissue per person. Our tour manager decided where should we sit and we again had to share table with other coach members.
The only professional person on the trip was the captain of the coach.

I wish I could give - ve stars.
What a waste!!!!

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★★★★★

“We had a great time.”

Written on: 13/08/2017 by Dangelol73 (1 review written)

This was the First time i had planned to visit so many countries with my wife and two kids(14 Day Europe Tour Without Disney 15 Jul- 28 Jul). And being a Vegetarian was my greatest concern. But thanks to star tours for looking after all our requirements and being flexible. We had a wonderful group and a splendid Manager. he was extremely informative and cooperative. He gave us ample time at all visiting places. The Tour was very well managed and the food was excellent. the best part - no one… Read Full Review

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★★★★★

“Best Group Tour Experience”

Written on: 13/08/2017 by 324Salazar (1 review written)

Probably the best group tour experience i have ever had. meeting people from different parts of world, and travelling with them to entirely unknown countries for 5 days, one couldn’t have asked for more from a group tour. The best part of the tour- Guide Kaiwn and Driver Maks.. Impressed with the knowledge base of Kaiwn and how he makes sure that every individual in the group is entertained. Maks made sure that everyone had the best and the most comfortable bus tour ever, making him the… Read Full Review

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★★★★★

“SCOTLAND 7 AUG 2017”

Written on: 12/08/2017 by jimmycre8ive (1 review written)

This is with regards to tour of Scotland conducted on 7 Aug 2017. I should say our family has travelled from lot many Tours and Travellers but found this one the Best and positions at Top of All. The tour Guide was just amazing, she always kept the crowd engaged and we never felt that anyone was stranger for us on the tour. Additionally all the sightseeing was really captured smoothly with sufficient time at all locations. Jain food was also not an issue for us it was easily available. The… Read Full Review

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★★★★★

“Lifetime trip experience”

Written on: 12/08/2017 by Archuneelu (1 review written)

The staff was cordial and cooperative. Arrangements were all very good and very well planned trip. The selection of destinations was also sele tive and best according to the available time. The food provided was also as per the prefreneces given in advance. Overall best experience and will prefer the same tour conpamy and if possible same manager and other staff。All yhe best for the future endeavor. Keep it going… Read Full Review

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★★★★★

“Scotland 7 August”

Written on: 12/08/2017 by Jmzala (1 review written)

Me and my wife really enjoyed this tour. Good selections of locations,good hotle and food,like minded group of people and very good tour guide made this a very memorable tour..Excellent overall experience!!… Read Full Review

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★★★★★

“Scotland 7th August”

Written on: 12/08/2017 by 6991vaibhav (1 review written)

It was a wonderful trip to scotland. Both the crew member was so interactive.They guided us so well that everything went so smooth.I would definitely recommend star tours to my friends… Read Full Review

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★★★★★

“Scotland 7Aug 2017”

Written on: 12/08/2017 by amritajain15 (1 review written)

Guidance and interactive nature of the person I dealt with made this trip so memorable for us. It was an awesome trip. I would recommend this to my friend as the hospitality was too good… Read Full Review

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★★★★★

“SCTL 7 Aug”

Written on: 12/08/2017 by GeovanniJohnson117 (1 review written)

Fantastic exprience. Best captain and tour manager. Everything in the tour was fully organized and tour manager was super-friendly… Read Full Review

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★★★★☆

“warmest heart tour manager”

Written on: 11/08/2017

Just came back from a 5 day panoramic Europe trip with a group of 9 family members and would like to take this time to give a special thank you to our tour manager R**. He went above and beyond to ensure that we were well accommodated, comfortable and safe in every place and tourist area we visited. He was highly knowledgeable on the places we visited and was able to share all the details, fun facts and history that the countries had to offer. Without a tour manager looking out for our best… Read Full Review

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★★★★★

“Exalect ”

Written on: 11/08/2017 by Babubabu (1 review written)

Our Europe trip with Santhosh was excellent he was very knowledgeable and helpful and read to explain anytime Food and hotel was very good Suggestion only thing most of out grip not enjoyed at Germany Kuk o'clock stop and lunch ,we suggest to change that location Thanks Ninan chacko… Read Full Review

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★★★★☆

“Memorable Experience !!”

Written on: 11/08/2017

I used to travel to Europe very often for business meetings through the company I was working, though hotel stay was corporate standard I always had difficulty in getting indian vegetarian food and local transport to any attractions in Europe. I decided to take family in Star Tours for Europe vacation through Star Tours this year.No regrets, we had memorable experience. Our expectations before the tour was clear; 1. Getting regularly Indian vegetarian food (no running around in search of… Read Full Review

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★☆☆☆☆

“BAD MANAGEMENT”

Written on: 11/08/2017

WE RECENTLY TOOK 7 DAYS TOURS AND IT WAS TERRIBLE. THE FOOD THEY PROVEDED IS BED AND POOR QUALITY. ONE OF THE HOTEL THEY SELECTED IS UNEXCEPTABLE QUALITY. WE ASK FOR 1 ROOM FOR 1 FULL BED AND 1 ROMM FOR KIDS 2 TWIN BED THEY PROVEDED US 2 TWIN BED FOR ADULT. ONE DAY THEY TOOK US FOR LAUNCH AND DINNER IN THE SAME RESTAURANT IN THE LUCH THEY PROVIDED US SALAD AND THE SAME SALAD WAS PROVIDED IN THE DINNER TOO. FOOD IS VERY POOR QUALITY. DO NOT BOOK WITH STAR TOUR UK… Read Full Review

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★★★★★

“Best experience ever”

Written on: 10/08/2017 by Dipakvinod (1 review written)

We loved every single bit of the trip, was a good opportunity to explore Europe! It was lovely... Everyone was so nice on the coach and of course would like to say a big thanks to Kaiwn and the driver Maxe for making our experience so special!… Read Full Review

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★★☆☆☆

“Tour,Essence of Holland and Belgium 2nights 3days ”

Written on: 10/08/2017

Not suitable for anyone with mobility problems. Everyone was being rushed around.The three days of the tour are all a blur.Senior citizens and disabled were allocated seats at the rear end of the coach,contrary to star tours terms and conditions. Families with young children were allocated seats in the front of the coach.Food was cold and nothing to praise about. Not only this but we were asked to clear the plates from the tables and dispose the Food left on the plates in the bins provided. I… Read Full Review

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