Star Tours UK Reviews

★★★★☆
4.3 / 5
1280
89% of users recommend this
? Ask our helpful community of experts about this product or company
Star Tours UK - Ask a question now

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

★★★☆☆

“Happy with overall tour Paris 3 days but lot more to...”

Written on: 26/10/2016 by DaltonWalsh (1 review written)

When I booked our 3 days tour to Paris and Disneyland departing 22/10/2016, call centres persons provided me different information at every time I spoke with. Hence, they need to be trained as they were ill-informed. Although they were polite and friendly. The coach driver-cum-tour manager has been excellent through out the tour, he was very down to earth and friendly, he made our tour very pleasant and comfortable. The Hotel Hilton stay in Paris was a complete disaster, the room had no… Read Full Review

Report this review
★★★★★

“Paris City Break”

Written on: 13/10/2016 by Gustafsonui134 (1 review written)

Best trip to go to if you want to see most of pairs in 3 days .The Guide for this trip was like an angel guiding us and showing the beauty of Paris.Star Tours is the best choice I did choose the right one… Read Full Review

Report this review
★★★☆☆

“happy but disappointed”

Written on: 12/10/2016 by Jeremyc1987 (1 review written)

Hi, I went to Panoramic Europe trip. Throughout the trip we enjoyed lot. But, AC was not working in the Bus and temperatures in Germany and Brussels were too high. I have a kid, my kid could not sleep in the bus due to too hot. Team had to solve the problem. But they could not. But the bus driver is too friendly and very nice person. Tour manager is also friendly, but too strict. Thanks… Read Full Review

Report this review
★★★★★

“Scotland Tour”

Written on: 04/10/2016 by madhi (1 review written)

I have just come back from Scotland holiday tonight and would like to say we had fantastic time, this would not be possible without our Guide KAMAL. Kamal a huge thank you for being our (female) Raju guide. you are OUTSTANDING and a TRUE STAR for star tour. Wishing you more success and hope to travel with you again… Read Full Review

Report this review
★☆☆☆☆

“Really Bad Experience for the 4 days Swiss special tour”

Written on: 04/10/2016 by soumyam123 (1 review written)

Hi, I have booked the trip Swiss special with Star Tours which departed London on 29th of Sep. I was really happy with the accommodations, food and the coach provided. They were top class. But I was really disappointed with the tour manager. We opted for the Jungfrau optional excursion. While returning he left us at Jungfrau. As we were travelling with a very small kid we had to face a lot of difficulties getting back. When we contacted him he said you were not there at the meeting… Read Full Review

Report this review
★★★★★

“Historic Scotland Trip from 17th Sept2016”

Written on: 26/09/2016 by lakshman.P (1 review written)

Had a wonderful four days trip to Scotland. The tour Manager was very helpful, courteous and prompt.He ensured that we kept to the schedule and time. The guide had very good knowledge of history of Scotland and he was also very helpful. The hotel accommodation in Scotland was very good. Dinner in Kamasutra was very bad and suggest that this place should be avoided… Read Full Review

Report this review
★★★★★

“Fabulously and exciting Europe tour”

Written on: 26/09/2016 by RaviShankerTippabhatla (1 review written)

I just completed European delights tour started on 05.09.2016 with my family and had fabulous and superb experience filled with joy. I would like to place on record the following high lights of my tour lead by the Tour Manager.. 1. Perfect professional tour manager with excellent communication skills  2. Awesome hotel accommodation and Indian lunches and dinners  3 .Memorable and relaxing stay of 3 nights stay in Switzerland  4. Extraordinary Rome by night tour 5.Perfect driving with… Read Full Review

Report this review
★★★★☆

“Historic Scotland Tour_17Sept_Well organised by the...”

Written on: 23/09/2016

We had very good experience with 4 day historic Scotland trip. Big Thanks to Tour manager and brilliant knowledge and info from guide. *He coordinated the tour and arranged everything as punctual. *Accommodation at hotel Jury's inns Glasgow was awesome. * Food at restaurant Heera Glagow was very nice. it was a treat. * Food at hotel Kamasutra was not to the mark. Please Avoid this hotel. * Thanks to all tourist for their energy, Punctuality and cooperation with Tour manager and other tourists… Read Full Review

Report this review
★★★★☆

“Route information Map”

Written on: 20/09/2016 by mohaniyers (1 review written)

I am writing to inform you that the tour Treasure of Europe (1--18 Sep 2016) was well organised with excellent food and logistical arrangements. The hotel arrangements were excellent excepting one Hotel SB Padova with washroom equipment damaged(many tourists complained). Your staff were very good and cooperative. One thing I wish to point out here that it would be great help to the tourists if a map be provided with the route you follow with main cities, hotel location of stay, name of the… Read Full Review

Report this review
★☆☆☆☆

“Europe”

Written on: 18/09/2016 by PYDESAI (1 review written)

Traveled with star tours on august 2016 (MJEP) departure .we had very bad experience with this company & just received apology from his customer relation manager. Tour manager  was rude person & insulted my friend many times in tour & he don't know how to talk. hotel rooms given at Netherlands (NH) has dirty gutter smell & hotel manager/ tour manager refuse to Change rooms in-spite of my several request & my daughter sleep 2 nights in that dirty room & got sick. food at most of places are… Read Full Review

Report this review
★★★☆☆

“unreliable”

Written on: 18/09/2016 by Gunnar442 (1 review written)

Some of the hotels are below 3 stars. They cancel too often and leave people stranded. They will cancel tours even after their staff guarantees that tour will not cancel because they have met minimum requirements for the coach to go ahead. I met few families on our tour and they all had same problem, we all had to make other arrangements either flight change or depart early at our expense… Read Full Review

Report this review
★★★★★

“A memorable 12 Day Europe trip, courtesy Star Tours”

Written on: 15/09/2016 by SumeetS (1 review written)

I had my reservations about this trip before we started as I was going on a family trip and I wondered whether this will fit the bill as I could see that there was a lot of travelling involved. However, after the first day of travel it did seem to get better everyday. We started to take in the sights and our tour manager Mr Manu Sethna did make the trip very enjoyable. I think the small games did break the ice and the whole group and made the journey more than just travel. The games and social… Read Full Review

Report this review
★★★★☆

“BEST OF EUROPE WITHOUT DISNEY 27TH AUG '16”

Written on: 12/09/2016 by qtCullen52 (1 review written)

It's a fabulous experience for our family. This is our first experience of a conducted tour . Initially we were hesitant about fooding , lodging, and co-travellers etc etc. But within a very short period , We all got acquainted with each other and a long bus journey with unknown people from different parts of india was being felt like a joint big family. Thanks to our guide. She was the best as she was doing from the core of her heart being a part of our big family. It was beyond… Read Full Review

Report this review
★☆☆☆☆

“tour manager from calais to london miss Pallavi”

Written on: 12/09/2016 by Breanna361 (1 review written)

Hi, She don't know how to speak with customer, she use word like "Bloody" and scream which she not suppose to talk and think she own the company and treat customer very badly, she don't know the way and when anyone from bus ask about route and time to reach at destination she was ignore to answer it was bad traffic but she should check on-line or call someone, but she ignore to do she even tell that if you want to get off from bus you can do that, but we pay for service and she was not suppose… Read Full Review

Report this review
★★★★★

“Star tours Scotland 3 sept-2016”

Written on: 12/09/2016 by Marleyb244 (1 review written)

Fantastic Trip, well organised, good friendly tour manager & guides. Fantastic accommodation , the best breakfast & dinner. Very good driver well experienced .also great people accompanying with us in the coach. Enjoyed very much. Hats off to star tours.no comment of any room for any disliking as we enjoyed the most… Read Full Review

Report this review
★★★★★

“Xlent..trip...with Star Tours...”

Written on: 12/09/2016 by AlizaGoode (1 review written)

Enjoyed our tour of 3rd September to ......Scotland… Read Full Review

Report this review
★★★☆☆

“could be better”

Written on: 11/09/2016 by TristanFord (1 review written)

been to places what they mentioned. the hotel stayed was very average, bot acceptable and tour guide should be polite and more friendly, not behave with Indian manner… Read Full Review

Report this review
★★★★★

“Majestic Europe tour 14 days without Disney, 25 July 2016”

Written on: 11/09/2016 by avWhite474 (1 review written)

Tour well planed. Very good guide, well knowledgeable and very friendly, Took care of children to elders. we fill like family. Need to mention, Driver drives all the way very safe. The food was far better. Memorable tour of life. would like to recommend to my friends… Read Full Review

Report this review
★★★★★

“Majestic Europe - 14 days”

Written on: 10/09/2016 by abhgup (1 review written)

We travelled to Europe on Star Tours Majestic 14 days tour starting on 20/08/2016. It was a splendid experience and We give 100% marks. We were very skeptical in the beginning, but our Tour Manager, Mr. Naanu ji proved to be a great leader, guide and entertainer. Had it not been for Mr. Naanu, the tour may have been drab. He took us all under his wings at the start and guided us all through. He is an elder person and showed such good leadership qualities. It is not easy to control such a big… Read Full Review

Report this review
★★★★★

“Awesome tour”

Written on: 05/09/2016 by Uthra (1 review written)

Hi Our tour with Star Travels was great. Hats off to the Tour Manger. She has a great time management skill, she is more courteous, well organised, quiet friendly, easily approachable and so passionate about her job. Thanks to Star Tours for providing us with the best trip and the best Tour Manager. Well done. Cheers … Read Full Review

Report this review
overview