Star Tours UK Reviews

★★★★☆
4.2 / 5
749
88.4% of users recommend this
? Ask our helpful community of experts about this product or company
Star Tours UK - Ask a question now

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

★★★★★

“Majestic 14 days Europe Tour”

Written on: 17/04/2015 by suryaravichandran36 (1 review written)

The tour was amazing. It was arranged properly by the tour leader and the company. Our tour leader was Adi and he was excellent at his job. He clearly explained out every single thing we saw outside and also showed us places not included in the itenerary. He also kept the people in the coach busy during long drives by making us play team games and asking questions.Overall he was excellent and also knew what he was doing. The coach driver was also good. He was punctual and efficient in his… Read Full Review

Prasadshetty's Response to suryaravichandran36's Review

Written on: 21/04/2015

Dear Sir,

Thank you for leaving this wonderful review.

We are very pleased to hear that you enjoyed your trip to Europe..

Your Tour Manager Adi a very experienced Tour manager and we are delighted to hear that you and your family thoroughly enjoyed the services which we provided.

We will certainly pass on your good wishes to our tour manager who will be equally delighted to hear from you.

Thank you for choosing Star Tours for your holiday experience and we look forward to serving you and your family again in the very near future.

Thank you for sharing your experience with Star Tours.

Kind regards,

Mr Prasad Shetty
Customer Relationship Manager
Star Tours LTD

Reply to this comment
Report this review Read 1 Comment
★★★☆☆

“Treasure of eurpoe tour experience”

Written on: 16/04/2015 by raghuv (0 reviews written)

All is well that ends well.But the end was very pathetic and uncomfortable as it took 5.30 hours to reach from Calais to East ham.Couch was also changed at Dover and was very uncomfortable.Start and the entire tour journey upto Dover was very comfortable,smooth and safe .Coach Captain was excellent.Stay at hotel Lago Verde in Florence was not much appreciated in comparison to other hotels during the tour.The ambience of hotel was very attractive but the interior was not so. The wine was… Read Full Review

Prasadshetty's Response to raghuv's Review

Written on: 24/04/2015

Dear Client,

Thank you for leaving this detailed review.

We are very pleased to hear that you enjoyed the meals, and other aspects of the tour.

We will look into the other issues you have raised and and inform the relevant departments to bring these issues to their attention.

Thank you for choosing Star Tours for your holiday experience and we look forward to serving you and your family again in the very near future.

Thank you for sharing your experience with Star Tours.

Kind regards,

Mr Prasad Shetty
Customer Relationship Manager
Star Tours LTD

Reply to this comment

Skukreja's Response to raghuv's Review

Written on: 30/04/2015

hi

we are planning to take treasures of Europe on 6/29/15 any important we should know that makes our journey comfortable. Our son is 11 yrs and fussy about food. Like yourself our drop off poin is East Ham too. Around what time in the night should we expect to there. Our hotel after drop off is in Camden, Londo so just getting an idea of the arrival time in hotel and trying to make food arrangements for that night,

thankyou
jimmy

Reply to this comment
Report this review Read 2 Comments
★★★★★

“Europe Tour 2015”

Written on: 16/04/2015 by Rockets7 (1 review written)

Had an amazing time! Definitely recommend to friends and family. Very well coordinated and friendly staff. The hotel accommodations were excellent and the tour prep was great. Thank you for making this a very memorable trip… Read Full Review

Prasadshetty's Response to Rockets7's Review

Written on: 21/04/2015

Dear Client,

Thank you for leaving this wonderful review.

We are very pleased to hear that you enjoyed your trip to Europe. We are glad we met your expectations. We Thank you in advance for spreading the good review with friends and family.

Thank you for choosing Star Tours for your holiday experience and we look forward to serving you and your family again in the very near future.

Thank you for sharing your experience with Star Tours.

Kind regards,

Mr Prasad Shetty
Customer Relationship Manager
Star Tours LTD

Reply to this comment
Report this review Read 1 Comment
★★★★★

“Majestic Awesome Europe”

Written on: 16/04/2015

The tour was awesome. Our family had a great time and we loved the accommodations and the food. Our tour manager Adi was awesome and showed us all the best spots in Europe. … Read Full Review

Prasadshetty's Comment

Written on: 21/04/2015

Dear Sir,

Thank you for leaving this wonderful review.

We are very pleased to hear that you enjoyed your trip to Europe..

Your Tour Manager Adi a very experienced Tour manager and we are delighted to hear that you and your family thoroughly enjoyed the services which we provided.

We will certainly pass on your good wishes to our tour manager who will be equally delighted to hear from you.

Thank you for choosing Star Tours for your holiday experience and we look forward to serving you and your family again in the very near future.

Thank you for sharing your experience with Star Tours.

Kind regards,

Mr Prasad Shetty
Customer Relationship Manager
Star Tours LTD

Reply to this comment
Report this review Read 1 Comment
★★★★★

“Awesome European vacation ”

Written on: 15/04/2015 by arghasen (1 review written)

We did the 9 days with Disney tour. Our experience with Star tours was amazing. They took care of everything. The staff is extremely helpful and friendly. Our tour managers were Adi and Hoshang. Both were excellent at their jobs. The drivers were extremely experienced and efficient. The travel time in the coach at max was around 3 hours and on average was around 1.5 hours. So it never felt too tiring, yet they managed to cover a lot. This was our first group tour and we were a little skeptical… Read Full Review

Prasadshetty's Response to arghasen's Review

Written on: 21/04/2015

Dear Client,

Thank you for leaving this wonderful review.

We are very pleased to hear that you enjoyed your trip to Europe. We are glad we met your expectations. We are glad your wife enjoyed the Masala tea!

We thank you in advance for spreading the good review.

Thank you for choosing Star Tours for your holiday experience and we look forward to serving you and your family again in the very near future.

Thank you for sharing your experience with Star Tours.

Kind regards,

Mr Prasad Shetty
Customer Relationship Manager
Star Tours LTD

Reply to this comment
Report this review Read 1 Comment
★☆☆☆☆

“poor attention for disabled person”

Written on: 15/04/2015

i am disappointed with the level of poor service given to my disabled wife despite of me informing in writing while making the booking. tour manager is the lease co-operative and does not have any understanding about how a disabled person would feel when you dont treat them with there needs. i regret on booking with star tours as coming from USA to enjoy europe this is one of the worst experience have had… Read Full Review

Aasifkazi's Comment

Written on: 29/04/2015

May be it happened but I saw with my eyes they treat disabled tourist in their tour like a Princess and on priority basis. Anyways Human differ from one another...

Reply to this comment
Report this review Read 1 Comment
★★★★★

“Well organised tour with a highly skilled manager...”

Written on: 14/04/2015 by Sanaa400 (1 review written)

Me n my husband took the panaromic Europe tour and found the tour to be Awesome. It saves a lot of hassle,Excellent for a family.... . They cover almost all important landmarks and you end up seeing and enjoying more that you could have done yourself. Our tour manager , Rajesh Tawde was excellent. He knew how to keep us entertained all the time. I would also like to mention that the driver was amazing too. We felt in safe hands. Very professional. OVerall a very nice experience and would… Read Full Review

Prasadshetty's Comment

Written on: 21/04/2015

Dear Client,

Thank you for taking the time out & leaving this wonderful review.

We are very pleased to hear that you enjoyed your trip to Europe. We are glad we met your expectations. We Thank you in advance for spreading the good review with friends and family.

We will pass on your good wishes to Mr Rajesh.

Thank you for choosing Star Tours for your holiday experience and we look forward to serving you and your family again in the very near future.

Thank you for sharing your experience with Star Tours.

Kind regards,

Mr Prasad Shetty
Customer Relationship Manager
Star Tours LTD

Reply to this comment
Report this review Read 1 Comment
★★★★☆

“Faboulous trip”

Written on: 14/04/2015 by Abagailr119 (1 review written)

We went for the swiss special tour 3-6 th April and I'm very happy and satisfied by the services provided by star tours. Tour manager was very co operative and good in every way. a memorable tour overall… Read Full Review

Prasadshetty's Comment

Written on: 21/04/2015

Dear Client,

Thank you for leaving this wonderful review.

We are very pleased to hear that you enjoyed your trip to Europe. We are glad we met your expectations. We Thank you in advance for spreading the good review with friends and family.

Thank you for choosing Star Tours for your holiday experience and we look forward to serving you and your family again in the very near future.

Thank you for sharing your experience with Star Tours.

Kind regards,

Mr Prasad Shetty
Customer Relationship Manager
Star Tours LTD

Reply to this comment
Report this review Read 1 Comment
★★★★☆

“Excellent for a family”

Written on: 13/04/2015 by sugupta06 (1 review written)

We are a family of 3 and found the tour to be Awesome. It saves a lot of hassle if you are travelling with a kid. They cover almost all important landmarks and you end up seeing and enjoying more that you could have done yourself. Our tour manager , Raymond, was excellent. He knew how to keep us entertained all the time. I would also like to mention that the driver was amazing too. We felt in safe hands. Very professional. OVerall a very nice experience and would love to go again soon… Read Full Review

Prasadshetty's Response to sugupta06's Review

Written on: 21/04/2015

Dear Client,

Thank you for taking the time out & leaving this wonderful review.

We are very pleased to hear that you enjoyed your trip to Europe. We are glad we met your expectations. We Thank you in advance for spreading the good review with friends and family.

We will pass on your good wishes to Mr Raymond.

Thank you for choosing Star Tours for your holiday experience and we look forward to serving you and your family again in the very near future.

Thank you for sharing your experience with Star Tours.

Kind regards,

Mr Prasad Shetty
Customer Relationship Manager
Star Tours LTD

Reply to this comment

Prasadshetty's Response to sugupta06's Review

Written on: 21/04/2015

Dear Client,

Thank you for taking the time out & leaving this wonderful review.

We are very pleased to hear that you enjoyed your trip to Europe. We are glad we met your expectations. We Thank you in advance for spreading the good review with friends and family.

We will pass on your good wishes to Mr Raymond.

Thank you for choosing Star Tours for your holiday experience and we look forward to serving you and your family again in the very near future.

Thank you for sharing your experience with Star Tours.

Kind regards,

Mr Prasad Shetty
Customer Relationship Manager
Star Tours LTD

Reply to this comment
Report this review Read 2 Comments
★★★☆☆

“Disney special Easter 2015”

Written on: 11/04/2015 by avni11 (1 review written)

Hello All The reason I gave a 3* was for the tour manager and the tour itself. Apparently the issue that was very poor to say is the Hotel & the breakfast. I have been to Italy for 9 days before & the hotels & food especially the breakfast was amazing. This time it was very poor mean completely awful. Needs a lot of improvement.I have traveled 3 times with star to different destinations but this tour was poor(foodwise) Could have been better … Read Full Review

Prasadshetty's Response to avni11's Review

Written on: 21/04/2015

Dear Ms Avni,

Thank you for taking the time out & leaving this informative review.

We are very pleased to hear that you enjoyed most of your trip to Paris. We will be following up on the issues you have raised in regards to the food. We are always concerned when a passenger raises a complaint about the food, so we will ensure improvements are made, to ensure client expectations are met.

Thank you for choosing Star Tours for your holiday experience and we look forward to serving you and your family again in the very near future.

Thank you for sharing your experience with Star Tours.

Kind regards,

Mr Prasad Shetty
Customer Relationship Manager
Star Tours LTD

Reply to this comment
Report this review Read 1 Comment
★☆☆☆☆

“Worst Trip Ever”

Written on: 11/04/2015 by ltBarr1986 (1 review written)

I went to the Historic Scotland tour with Star Tours in the Easter time 3-6 April 2015. I had enquired with the star tours before booking the trip if I can travel with my 3 yr old daughter and they said there was no problem at all. But to my astonishment I faced lot of problems. First Day we were asked to have dinner at Glasgow in 30 mins. There was a long queue and after taking the dinner from the boufet only 15 mins were left. I am not sure how anyone can dine in 15 mins with baby.We were… Read Full Review

Report this review
★★☆☆☆

“Poor Guidance by Tour Manager + Hidden Clauses”

Written on: 10/04/2015 by kiran.katawa (1 review written)

Hello, I traveled on "4 Days Disney Special" tours b/w Apr 3 to 6. Our tour manager was totally - non co-operative and not giving clear directions and provided a very sloppy food on day 1. Here is it in detail: 1. On day 1, we reached late due to rain. There is a limitation on the num. of hours that the driver can drive. 'coz of the time constraint and also it was already late, our manager got us packed, Indian food, which we were supposed to have it in our hotel rooms. The food was of low… Read Full Review

Report this review
★★★★★

“Good tour”

Written on: 10/04/2015

I liked the 3 capitals tour. It was amazing. I would go to Star Tours again. I saw as much as possible in that 5 days. Yes, it was a bit tiring but it was worth. The food was good… Read Full Review

Prasadshetty's Comment

Written on: 21/04/2015

Dear Client,

Thank you for taking the time out & leaving this wonderful review.

We are very pleased to hear that you enjoyed your trip to Europe. We are glad we met your expectations. We Thank you in advance for spreading the good review with friends and family.

Thank you for choosing Star Tours for your holiday experience and we look forward to serving you and your family again in the very near future.

Thank you for sharing your experience with Star Tours.

Kind regards,

Mr Prasad Shetty
Customer Relationship Manager
Star Tours LTD

Reply to this comment
Report this review Read 1 Comment
★★★★★

“spain tour”

Written on: 09/04/2015 by Miguelm46 (1 review written)

we have recently completed 6 days tour of spain with star tour. it was fantastic, tour manager was very good, very caring and organised everything nicely… Read Full Review

Prasadshetty's Comment

Written on: 09/04/2015

Dear Valued Client,

Thank you for leaving this review upon this social media website.

We are very pleased to know that you enjoyed your trip to Spain which departed on 01st April 2015.

Tour manager Raymond is a very experienced Tour manager and we are delighted to hear that you and your family thoroughly enjoyed the services which we provided.

We will certainly pass on your good wishes to our tour manager who will be equally delighted to hear from you.

Thank you for choosing Star Tours for your holiday experience and we look forward to serving you and your family again in the very near future.

Thank you for sharing your experience with Star Tours.

Kind regards,

Mr Prasad Shetty
Customer Relationship Manager
Star Tours LTD

Reply to this comment
Report this review Read 1 Comment
★★★★★

“Fantastic and full of fun”

Written on: 08/04/2015 by asinha (1 review written)

Well organized tour. Particularly very well managed by the tour manager. Was flexible and accomodative taking care of everyones opinions. Kept us entertained with jokes and tricks. Although it was a bit hectic but I think its acceptable considering the days and the number of venues we had to visit. I think the lunches should also be included in the country like Europe where getting proper meal is a challenge particularly for veggies. But the tour manager did guide us very well. Overall it was… Read Full Review

Prasadshetty's Response to asinha's Review

Written on: 09/04/2015

Dear Valued Client,

Thank you for leaving this review upon this social media website.

We are very pleased to know that you enjoyed your trip to Spain which departed on 01st April 2015.

Tour manager Raymond is a very experienced Tour manager and we are delighted to hear that you and your family thoroughly enjoyed the services which we provided.

We will certainly pass on your good wishes to our tour manager who will be equally delighted to hear from you.

Thank you for choosing Star Tours for your holiday experience and we look forward to serving you and your family again in the very near future.

Thank you for sharing your experience with Star Tours.

Kind regards,

Mr Prasad Shetty
Customer Relationship Manager
Star Tours LTD

Reply to this comment
Report this review Read 1 Comment
★★★★☆

“Spectacular Spain trip 2015”

Written on: 07/04/2015 by Brooklynn284 (1 review written)

Well managed tour of 2015..initially poor communication by the staff members while making booking etc however a brilliant job by the tour manager..kept us all well informed with the daily itenary and kept whole of the group connected. Well done !!! Could have been better if the days at Barcelona would have been well planned. Overall a well organised and managed tour..looking forward to book my next trip with star tours… Read Full Review

Prasadshetty's Comment

Written on: 09/04/2015

Dear Valued Client,

Thank you for leaving this review upon this social media website.

We are very pleased to know that you enjoyed your trip to Spain which departed on 01st April 2015.

Tour manager Raymond is a very experienced Tour manager and we are delighted to hear that you and your family thoroughly enjoyed the services which we provided.

We will certainly pass on your good wishes to our tour manager who will be equally delighted to hear from you.

Thank you for choosing Star Tours for your holiday experience and we look forward to serving you and your family again in the very near future.

Thank you for sharing your experience with Star Tours.

Kind regards,

Mr Prasad Shetty
Customer Relationship Manager
Star Tours LTD

Reply to this comment
Report this review Read 1 Comment
★★★★★

“Well balanced trip”

Written on: 07/04/2015 by equinil1 (1 review written)

We went for the 3 Caps tour without Disney starting 2nd April. This was our first trip with Star Tours and we enjoyed every bit of it. The tour was well co-ordinated and managed starting from both the accomodations at Amsterdam and Paris as well as the food catering/Indian dinners. We managed to visit all the designated places of interest but with enough flexibility to enjoy them as well. The tour manager was always an assuring tour manager with us all the time and in the driver we had a driver… Read Full Review

Prasadshetty's Response to equinil1's Review

Written on: 09/04/2015

Dear Valued Client,

Thank you for leaving this review upon this social media website.

We are very pleased to know that you enjoyed your trip to Europe – 3 Capitals without Disney tour which departed on 02nd April 2015.

We are delighted to hear that you and your family thoroughly enjoyed the services which we provided. We will certainly pass on your good wishes to our Tour Manager - Mr. Kersas who will be equally delighted to hear from you.

Thank you for choosing Star Tours for your holiday experience and we look forward to serving you and your family again in the very near future.

Thank you for sharing your experience with Star Tours.

Kind regards,

Mr Prasad Shetty
Customer Relationship Manager
Star Tours LTD

Reply to this comment
Report this review Read 1 Comment
★★★★☆

“great service..”

Written on: 03/04/2015 by Robertsel346 (1 review written)

very pleased with the service. visa was done within a short notice and without any hassle… Read Full Review

Prasadshetty's Comment

Written on: 03/04/2015

Dear Valued Client,

Thank you for leaving this review upon this social media website.

We are very pleased to know that you enjoyed the pre tour services provided by Star Tours.

We highly appreciate your kind words and we will pass these to the concern person who handled your query.

Thank you for sharing your Pre-tour experience with Star Tours.

Kind regards,

Mr Prasad Shetty
Customer Relationship Manager
Star Tours LTD

Reply to this comment
Report this review Read 1 Comment
★★★★☆

“Very good service”

Written on: 02/04/2015 by Craigd138 (1 review written)

Excellent service provided for visa application and tour.Fully satisfied… Read Full Review

Prasadshetty's Comment

Written on: 03/04/2015

Dear Valued Client,

Thank you for leaving this review upon this social media website.

We are very pleased to know that your booking and visa process was handled smoothly and you were satisfied with the services provided by Star Tours.

We highly appreciate your kind words and we will pass these to the concern person who handled your booking and visa query.

Thank you for sharing your experience with Star Tours.

Kind regards,

Mr Prasad Shetty
Customer Relationship Manager
Star Tours LTD

Reply to this comment
Report this review Read 1 Comment
★★★★★

“Very helpful guys”

Written on: 01/04/2015 by satish_london (1 review written)

I booked 4 day trip to Paris with Star tours. I booked appointment at French embassy for visa myself and encountered utter confusion at the embassy! The things they asked for in the embassy were not present in the list of things to take from application. We did not even have enough time to reapply and were in danger of almost losing the full trip money. Thankfully the Star tour guys were really helpful and arranged the visa process. No way this could have been possible without there help! I… Read Full Review

Report this review
overview