Star Tours UK Reviews

★★★★☆
4.2 / 5
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★★★★★

“Grand Europe tour. Amazing Experience.”

Written on: 10/08/2014

We were on your Grand Europe tour of 18 days. The tour was well designed and everything was as per our expectations. A special mention of our tour manager Mr Hoshang who made this tour a grand success. With no dvd player working he still entertained the entire group with his jokes and encouraged all to sing and have fun. His organising skills are great and saw that all age groups were comfortable. He has excellent knowledge of the places and monuments we visited. Not to forget our driver… Read Full Review

Star Tours's Comment

Written on: 19/08/2014

Hi,

Thank you for leaving this review upon this social media website regarding your Grand Europe Tour. We are pleased to hear that you enjoyed the tour. Our tour managers always appreciate when their hard work is recognised and we at Star Tours strive to make everyone's holidays as memorable and as enjoyable as possible. We hope to serve you and your family in the future.
We will pass your kind words to Hoshang, Juan and the Star Tours team.

Kind regards,
Manjit Suri
Sales Manager
Star Tours Ltd UK

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★★★★★

“Memorable Trip - Good Value for Money”

Written on: 09/08/2014 by ravishankarvarma (1 review written)

My wife and me went for the Treasures of Europe tour from 26th July to 3 Aug 2014. Tour Manager - Rajesh Tawde & Coach Captain - Zaheer. This is my fist travel by Coach and with Star tours. I was initially skeptic as to how the tour would go on. However the tour became a memorable one for both of us largely thanks to Rajesh ,Zaheer Bhai and Star tours. The coach was comfortable and driving was excellent by Zaheer. He was the most energetic person in the coach. Rajesh bhai was excellent in his… Read Full Review

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★★★★☆

“Excellent tour guide and driver”

Written on: 08/08/2014 by Sugan1970 (1 review written)

Adi and jay jay were great tour guide and driver. They were very nice. Because of them, the entire 12 day tour across 6 countries went by without a sweat. Adi knew about which place are beautiful and what is worth watching. Most of all, he was very nice and made sure that time spent in the bus was very entertaining through thought provoking games. Jay jay was not just a driver, but also an expert navigator and made sure that the loading and unloading of the baggages are done swiftly. He… Read Full Review

Star Tours's Response to Sugan1970's Review

Written on: 08/08/2014

Hi,

Thank you for leaving this review upon this social media website. We are pleased to hear that you enjoyed the tour and we are sure to pass your kind words to Mr Adi and the driver Jay Jay. We hope to serve you and your family in the near future.

Kind regards,
Manjit Suri
Sales Manager
Star Tours UK Ltd

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★★★★★

“K1 (Kaiwn) tour manger number 1”

Written on: 07/08/2014 by Hallca22 (1 review written)

It's was my secord time at Paris with star tours Kawin was very helpful throw out the tour he was very pleasant exprirse he knows a lot of knowledge about pairs he answered all our questions for dinsey I had a wonderful time at dinsey and the tower I enjoy lot at dinsey Kawin told us to vist a ride which was called small world and also he told us about the fast track ticket and he said that who ever was last on the couch will have to sing that small world song which I did I was the last on also… Read Full Review

Star Tours's Comment

Written on: 08/08/2014

Hi Lakhanpal,

Thank you for leaving this review upon this social media website regarding your Paris Tour. We are pleased to hear that you enjoyed the tour. Our tour managers always appreciate when their hard work is recognised and we at Star Tours strive to make everyone's holidays as memorable and as enjoyable as possible.
We will pass you kind words on to Kawun.
We hope to serve you and your family in the future.

Kind regards,
Manjit Suri
Sales Manager
Star Tours Ltd UK

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★☆☆☆☆

“WORST EXPERIENCE”

Written on: 07/08/2014 by KaushalMehta (1 review written)

Had visited UK Package from 24th to 26th July and Scotland Package from 28th July to 1st August 2014. Had the worst experience of my life at Star Tour office @ Wembley.... Most indecent person at senior position! Tour Manager,  for our Scotland was great ! Also the tour guide was great ! Great knowledge on Scotland history and places ! Had to call & wait for long time on the airport as no one was present at the airport to pick us up in-spite of sending them the flight itenary well in… Read Full Review

Star Tours's Response to KaushalMehta's Review

Written on: 08/08/2014


Thank you for taking the time to leave a review regarding your tour with Star Tours.

We at Star Tours are naturally concerned when any of our clients have cause for complaint.

Could you kindly drop us an email to enable us to investigate the matters you have raised.


Kind regards,
Manjit Suri
Sales Manager
Star Tours UK Ltd

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Kaushalmehta's reply to Star Tours's Comment

Written on: 08/08/2014

Manjit, i am surprised that you are writing to us ! The complaint is about you, i hope you remember me ! If not then let me remind you that you had told me to raise complain to anyone as you do not care of any one nor Girishbhai or any other director !

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★★★★★

“Classic 18 Days - Grand Europe Tour”

Written on: 06/08/2014 by sunilharia (1 review written)

My family and I were on your Grand Europe Tour of 18 days. Special thanks to your team and specially our tour manager Hoshang Bhai who made this tour memorable for everyone. Very knowledgeable, compatible and full of fun. The group members were Indians with different nationalities but under his leadership we enjoyed as a family. Our Coach Driver Juan was also very friendly and extremely helpful. Hotels were comfortable. We also enjoyed the different cuisines. These wonderful 18 days… Read Full Review

Star Tours's Response to sunilharia's Review

Written on: 07/08/2014

Hi Mr Haria,

Thank you for leaving this review upon this social media website regarding your Grand Europe Tour. We are pleased to hear that you enjoyed the tour and we are sure to pass your kind words to the tour manager Mr Hoshang and the driver Juan.
We hope to serve you and your family in the near future.

Kind regards,
Manjit Suri
Sales Manager
Star Tours UK Ltd

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★☆☆☆☆

“Terrible Holiday - wrecked by tour manager”

Written on: 06/08/2014 by qhShepherd155 (1 review written)

HOLIDAY FROM HELL WRECKED BY THE MOST UNPROFESSIONAL, IRRESPONSIBLE, ARROGANT, RUDE, DISGUSTING TOUR MANAGER !!! This complaint is on behalf of the whole group on this tour who are seeking a written apology and a full refund including optional tour costs or another tour in lieu of it. All of us have either been on a tour with them earlier or have been recommended by family or friends so this complaint / review is genuine ! TOUR NAME : ITALY BY FLIGHT TOUR DATE : 30 JULY 2014 TO 03 AUGUST 2014… Read Full Review

Star Tours's Comment

Written on: 06/08/2014


Thank you for taking the time to leave a review regarding your tour with Star Tours.

We at Star Tours are naturally concerned when any of our clients have cause for complaint.

Could you kindly drop us an email to enable us to investigate the matters you have raised.


Kind regards,
Manjit Suri
Sales Manager
Star Tours UK Ltd

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Khaskeli's Comment

Written on: 08/08/2014

Please provide us with your Directors' email so that we can report it in detail to them.

It is tour managers like Santosh who are ruining the reputation of your company.

We want this matter to be taken up by your Directors / Top management !

All members of this tour

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★★★★☆

“Not to the mark”

Written on: 04/08/2014

Just came from discover europe without Disneyland your.This was our 2nd trip after panoramic europe last year .Must say that the 1st tour was far better than the 2nd. This was particularly due to the tour manager.She was not at all concerned about enjoyment of the tour and behaves like a school headmaster throughout the tour .no games/housie ,no q and a. Everywhere the only instruction was to come back and so and so time that's all.the first tour manager was quite involved with the group 2nd… Read Full Review

Star Tours's Comment

Written on: 06/08/2014


Thank you for taking the time to leave a review regarding your tour with Star Tours.

We at Star Tours are naturally concerned when any of our clients have cause for complaint.

Could you kindly drop us an email to enable us to investigate the matters you have raised.


Kind regards,
Manjit Suri
Sales Manager
Star Tours UK Ltd

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★★★★★

“One of our best vacations”

Written on: 03/08/2014 by SRGR (1 review written)

We just came back from a 5 day Panoramic Europe Trip. It was one the best tours we had had in our life. Our tour manager was very informative, lively, entertaining and well organized. He gave us a complete history of all the places, conducted games, quizzes and finally surprised us with a gift. Our driver was very very efficient, patient, we did not feel any tiredness even after long hours of driving. Food was excellent, hotels were awesome. We made some good friends on the tour. We did not… Read Full Review

Star Tours's Response to SRGR's Review

Written on: 06/08/2014

Hi,

Thank you for leaving this review upon this social media website regarding your Panoramic Tour. We are pleased to hear that you enjoyed the tour. Our tour managers always appreciate when their hard work is recognised and we at Star Tours strive to make everyone's holidays as memorable and as enjoyable as possible. We hope to serve you and your family in the future.

Kind regards,
Manjit Suri
Sales Manager
Star Tours Ltd UK

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★☆☆☆☆

“14 DAYS OF RAYMOND REGIME, JULY 19 TO AUG 1, 2014.”

Written on: 03/08/2014

AFTER READING REVIEWS OF TOURS ON REVIEW CENTRE, TRIP ADVISOR AND OTHER SITES WE DECIDED TO TAKE YOUR MAJESTIC TOUR OF 14 DAYS. PEOPLE COME ON TOURS TO HAVE FUN AND NOT TO TAKE THE WHIP. HERE WE HAVE A TOUR MANAGER WHO ALWAYS WANTS IT HIS WAY. EXTREME PUSHING FOR TIME AND FIRST SLOTS EVERYWHERE. THERE WERE OTHER COACHES RUNNING TOGETHER AT DIFFERENT LOCATIONS WITH DIFFERENT TOUR MANAGERS. THE OTHER COACHES WOULD TAKE THINGS EASY WHEREAS WE WERE ALWAYS TOLD TO HURRY UP AND WERE GIVEN WRONG… Read Full Review

Star Tours's Comment

Written on: 06/08/2014


Thank you for taking the time to leave a review regarding your tour with Star Tours.

We at Star Tours are naturally concerned when any of our clients have cause for complaint.

Could you kindly drop us an email to enable us to investigate the matters you have raised.

Thank you for recommending Star Tours.


Kind regards,
Manjit Suri
Sales Manager
Star Tours UK Ltd

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★★★☆☆

“Ok”

Written on: 03/08/2014 by McNeillfb1988 (1 review written)

We just returned from 12 days eudl tour. There was no kitchen caravan every day in the restaurant and almost same food no varieties. food part was bad. Hotel was good. Management was good. They need to go back back to kitchen caravan. … Read Full Review

Star Tours's Comment

Written on: 06/08/2014

Hi,

Thank you for leaving this review upon this social media website regarding the Europeans Delights Tour.
We will look into your feedback and improve our services. We apologise for any inconveniences you faced.

Kind regards,
Manjit Suri
Sales Manager
Star Tours Ltd UK

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★★★★☆

“Very memorable holiday”

Written on: 30/07/2014 by kiran1972014 (1 review written)

We have just returned from 9 day trip of Treasures to Europe from 19 to 27th July 2014. I would highly recommend this tour. Our tour guide Mr Adi Dalal was amazing he made us feel welcomed and was always there to clarify any doubts and a very helpful gentlemen. During the journey he kept every one occupied with several of his fun filled activities and admired his great knowledge and facts of various places. We had an amazing company in our coach filled with all age group and in a very short… Read Full Review

Umasail's Response to kiran1972014's Review

Written on: 31/07/2014

Uma and I were with Kiran and his family on this tour. I fully agree with his comments on Mr. Adi Dalal and Driver Bobby. Adi's demeanor and patience made the trip memorable and enjoyable. He engaged with everyone and treated everyone equally. He ensured that everyone got to know each other with his fun filled activities and kept the "family spirit" high during the entire duration of the tour. Give a big Hurray to Adi Dalal!!

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Star Tours's Response to kiran1972014's Review

Written on: 06/08/2014

Hi,

Thank you for leaving this review upon this social media website regarding the Treasure of Europe. We are pleased to hear that you enjoyed the tour. Our tour managers always appreciate when their hard work is recognised and we at Star Tours strive to make everyone's holidays as memorable and as enjoyable as possible.
We will pass your kind words to Mr Adi Dalal and the coach driver Bobby.
We hope to serve you and your family in the future.

Kind regards,
Manjit Suri
Sales Manager
Star Tours Ltd UK

Reply to this comment

Umasail's Response to kiran1972014's Review

Written on: 31/07/2014

Uma and I were with Kiran and his family on this tour. I fully agree with his comments on Mr. Adi Dalal and Driver Bobby. Adi's demeanor and patience made the trip memorable and enjoyable. He engaged with everyone and treated everyone equally. He ensured that everyone got to know each other with his fun filled activities and kept the "family spirit" high during the entire duration of the tour. Give a big Hurray to Adi Dalal!!

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★★☆☆☆

“Blank lie ”

Written on: 30/07/2014

I am highly disappointed with them and that too I am saying without taking the tour. I was planning to take 6 Aug European delights and had applied for the visa which I was supposed to get on 30 July. I had enquired about no of seats left on 29 July and they informed me that they have 10 seats still, at the same time they said that I need to confirm within 24 hours as they would close the booking soon since they need to finalize the itinary. They also asked me to fill the form and sent me some… Read Full Review

Star Tours's Comment

Written on: 06/08/2014


Thank you for taking the time to leave a review regarding your tour with Star Tours.

We at Star Tours are naturally concerned when any of our clients have cause for complaint.

Could you kindly drop us an email to enable us to investigate the matters you have raised.


Kind regards,
Manjit Suri
Sales Manager
Star Tours UK Ltd

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★★★★☆

“Trip To Morocco ”

Written on: 28/07/2014

First of all I would like to thank Star Tours for their help in organising this trip for us and thanks to staff at London office. Marrakech Hotel itself was lovely, most staff were friendly and accommodating except for those in the Indian restaurant. The main waiter didn't make any effort to talk to us or explain something if we asked questions. On our second day we actually drew a picture of what we wanted to eat as the staff and chef didn't speak English and they managed to fulfil… Read Full Review

Star Tours's Comment

Written on: 06/08/2014

Hi,

Thank you for leaving this review upon this social media website. We are pleased to hear that you enjoyed the tour. Our team always appreciate when their hard work is recognised and we at Star Tours strive to make everyone's holidays as memorable and as enjoyable as possible. We hope to serve you and your family in the future.

Kind regards,
Manjit Suri
Sales Manager
Star Tours Ltd UK

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★★★★★

“Great Europe tour with Adi..!!”

Written on: 28/07/2014 by prajshenoy (1 review written)

My husband and I were visiting Europe for the very first time and knew we would see much more with a good travel agency. We feel blessed that we connected with Star Tours, Wembley..we had the best nine days and feel we saw everything on our list plus much more! The very friendly lady staff in Wembley office (im so sorry that I forgot the name) helped us out with the booking and visa processing and made things much cool and easier for us. The first day of the tour was a bit disappointing for… Read Full Review

Star Tours's Response to prajshenoy's Review

Written on: 06/08/2014


Hi Prajna,

Thank you for leaving this review upon this social media website regarding your Treasures of Europe tour. We are pleased to hear that you enjoyed the tour and we are sure to pass your kind words to the tour manager Mr Adi Dalal and the Star Tours team. We hope to serve you and your family in the near future.

Kind regards,
Manjit Suri
Sales Manager
Star Tours UK Ltd

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★★★★★

“Outstanding service and great value too”

Written on: 22/07/2014 by JaiB (1 review written)

Just back from the European highlights 7 day tour and was extremely satisfied with the service, Our tour manager Rajesh Tavde was friendly and very organised and exactly what you would expect from a first class manager. I think his relationship with the coach captain Jerry who was great too made it a very smooth trip for all. The food was brilliant during the trip and we enjoyed the meals immensely esp as our dietary needs were very specific(vegetarian). Hotels clean and comfortable… Read Full Review

Star Tours's Response to JaiB's Review

Written on: 06/08/2014

Hi,

Thank you for leaving this review upon this social media website regarding your European Highlights Tour. We are pleased to hear that you enjoyed the tour. Our tour managers always appreciate when their hard work is recognised and we at Star Tours strive to make everyone's holidays as memorable and as enjoyable as possible.
We will pass your kind words to Rajesh Tawde and the coach driver Jerry.
We hope to serve you and your family in the future.

Kind regards,
Manjit Suri
Sales Manager
Star Tours Ltd UK

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★★☆☆☆

“Ruined by Tour Manager”

Written on: 20/07/2014 by Murdockfw50 (1 review written)

Tour: European Delight, Star Date of Start: May 28, 2014 Agent Sameer, Atlanta Pick up Wembley, London Drop off: Southall, London Tour Manager: Atul Survey We a family of four (me, my husband and our two adult sons) booked the European Delight, starting May 28, 2014, with confirmed pick up as Wembley, London and confirmed drop off as Southall, London with all payment made 30 days in advance. Star Tours was recommended by one of our… Read Full Review

Star Tours's Comment

Written on: 22/07/2014

Thank you for taking the time to leave a review regarding your tour with Star Tours.

We at Star Tours are naturally concerned when any of our clients have cause for complaint.

Could you kindly drop us an email to enable us to investigate the matters you have raised.


Kind regards,
Manjit Suri
Sales Manager
Star Tours UK Ltd

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Bg-Dallas's Comment

Written on: 22/07/2014

Hi,

Thank you for your response,
Emailed to
[removed]

bounced back from the second one. Please provide the email address where you want the email.

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★★★★★

“Value for money - Great service!!”

Written on: 19/07/2014 by Serena267 (1 review written)

We took the tour on July 5, 2014 for 9 days European Explorer tour. Our Tour Manager Rajesh Tawde was excellent, very knowledgeable, considerate of the entire team. Great food, perfect timing of the tour (pretty much every day). This tour offers value for money, let's you lay back and enjoy the tour. Would highly recommend to anyone. Hari USA… Read Full Review

Star Tours's Comment

Written on: 22/07/2014

Hi Hari,

Thank you for leaving this review upon this social media website regarding your European Explorer Tour. We are pleased to hear that you enjoyed the tour. Our tour managers always appreciate when their hard work is recognised and we at Star Tours strive to make everyone's holidays as memorable and as enjoyable as possible. We will pass your kind words to Rajesh Tawde.
We hope to serve you and your family in the future.

Kind regards,
Manjit Suri
Sales Manager
Star Tours Ltd UK

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★★★★★

“As good as it can be”

Written on: 18/07/2014 by CelesteOrr (1 review written)

We booked the tour european highlights with disney for one week as a family holiday. The best part of the tour was the tourist spots they covered and our tour guide Mr. Adi was extremely passionate about his job and tried show places which were not even mentioned in the itenary and was quite helpful and knowledgable having an in and out information about all the destinations. Would definitely recommend to everyone. Parvinder kumar… Read Full Review

Star Tours's Comment

Written on: 22/07/2014

Hi Parvinder,

Thank you for leaving this review upon this social media website regarding your European Highlights with Disney. We are pleased to hear that you enjoyed the tour. Our tour managers always appreciate when their hard work is appreciated and we at Star Tours strive to make everyone's holidays as memorable and as enjoyable as possible. We hope to serve you and your family in the future.

Kind regards,
Manjit Suri
Sales Manager
Star Tours Ltd UK

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★★★★★

“best”

Written on: 17/07/2014 by 239Clancy (1 review written)

We r off from scotland and gng back to wembly,thid tour was the best and had a lots of fun with #Johny English, #Mish, #Manek. Cant wait for the 18 day grand europe tour #Mr.Horshang. from Naman… Read Full Review

Star Tours's Comment

Written on: 22/07/2014

Hi,

Thank you for leaving this review upon this social media website regarding your Scotland trip with the tour manager Manek and the coach driver John. We are pleased to hear that you enjoyed the tour and we are sure to pass your kind words to the tour manager and the driver.
We hope you enjoy the grand Europe tour and we look forward to your feedback with Hoshang.
We hope to serve you and your family in the near future.

Kind regards,
Manjit Suri
Sales Manager
Star Tours UK Ltd

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