Star Tours UK Reviews

★★★★☆
4.2 / 5
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★☆☆☆☆

“Pathetic Guides & very racist !!”

Written on: 29/06/2014 by hgtm (3 reviews written)

The guides are very non inclusive and only care about their Gujarati customers. It's a very huge disappointment for my parents and any non gujrati people should not take their tour. Few examples :- a) They give best seats to gujrati people b) Most of the time they only speak in gujrati c) Hugely demeaning guides and stupid service d) atrocious customer service … Read Full Review

Star Tours's Response to hgtm's Review

Written on: 01/07/2014

Thank you for taking the time to leave a review regarding your tour with Star Tours.

We at Star Tours are naturally concerned when any of our clients have cause for complaint.

Could you kindly drop us an email to enable us to investigate the matters you have raised.


Kind regards,
Manjit Suri
Sales Manager
Star Tours UK Ltd

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★☆☆☆☆

“cancelled the trip at a short notice”

Written on: 29/06/2014 by lenapalaniyappan (1 review written)

booked a trip for 3 - my parents and mother in law were much delighted that an Indian-food providing tour service is there in the UK. After all the plans, 3 weeks before the date, the trip to Ireland was cancelled. they did not have enough members for this trip. Oh dear - to get the refund they asked me to write request for the refund - though the cancellation was entirely their own making and an automatic full refund is what we should be getting. really disappointed… Read Full Review

Star Tours's Response to lenapalaniyappan's Review

Written on: 01/07/2014

Thank you for taking the time to leave a review regarding your tour with Star Tours.

We at Star Tours are naturally concerned when any of our clients have cause for complaint.

Could you kindly drop us an email to enable us to investigate the matters you have raised.


Kind regards,
Manjit Suri
Sales Manager
Star Tours UK Ltd

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★★★★★

“Amazing Experience with Star Tours! Loved it!”

Written on: 27/06/2014

We had a great experience on our recent 9 days tour of Discover Europe with disney which was scheduled from 16 June to 24 june 2014. Our tour guide was Amazing and simply superb. He explained everything in detail, engaged all of us in fun activities, helped us and guided us through out. The arrangements of accomodation, travel and logistics were handled smoothly. We enjoyed our trip throughly and will highly recommend it to others. … Read Full Review

Star Tours's Comment

Written on: 01/07/2014

Hi,

Thank you for leaving this review upon this social media website. We are pleased to hear that you enjoyed the Discover Europe with Disney Tour and we are sure to pass your kind words to the tour manager.
Thank you for your feedback as it enables us to improve our services furthermore.
We hope to serve you and your family in the near future.

Kind regards,
Manjit Suri
Sales Manager
Star Tours UK Ltd

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★★★★☆

“Discover Europe with Disney”

Written on: 26/06/2014 by KiranNisar (1 review written)

Our tour started on 16th June and ended on 24th June. Initially our manager was Mr Rayomond till 18th June and from 18th it was Mr. Adi Dalal. The tour was meticulously planned and properly managed by both of them.Both were very punctual. It was a memorable tour as all the passengers were very friendly.Our tour managers gave us lot of information specially Mr. Adi Dalal who knew Europe like a pack of cards.His quizzes increased my knowledge about Europe. He also made us play various games… Read Full Review

Star Tours's Response to KiranNisar's Review

Written on: 01/07/2014

Hi,

Thank you for leaving this review upon this social media website. We are pleased to hear that you enjoyed the Discover Europe Tour and we are sure to pass your kind words to both Rayomand and Adi. We hope to serve you and your family in the near future.

Kind regards,
Manjit Suri
Sales Manager
Star Tours UK Ltd

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★★★★★

“European highlights with Disny June 2014”

Written on: 25/06/2014 by gauravkasal (1 review written)

It was really great experience with star tour from beginning to the end. I joined tour on June 18th and ended it on June 24th, we were 5 persons. Great knowledge, punctuality, good leadership skills and friendly behavior of our tour manager Mr Adi Dalal made the tour life time memorable. It was his skill who created environment like that so we all co-passenger worked like a family and enjoyed every day of tour with great fun. Same time I appreciate skills of driver who knows all the ways of… Read Full Review

Star Tours's Response to gauravkasal's Review

Written on: 01/07/2014

Hi Mr Kasal,

Thank you for leaving this review upon this social media website. We are pleased to hear that you enjoyed the European Highlights Tour and we are sure to pass your kind words to Adi and the driver. We hope to serve you and your family in the near future.

Kind regards,
Manjit Suri
Sales Manager
Star Tours UK Ltd

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★★★★☆

“I had gone on the 7 day European Highlight tour on the...”

Written on: 25/06/2014 by sherinv (1 review written)

I had gone on the 7 day European Highlight tour on the first week of June 2014. It was truly wonderful and was definitely made better by Tour Manager Uday and Fish who was our Coach Driver. They were extremely friendly and helpful. The facilities were good, we had more than enough time at each location. Uday was great with the information on the places, and Fish made us feel extremely safe with his excellent driving. The Coach too, was very comfortable and well maintained. Hope to come back… Read Full Review

Star Tours's Response to sherinv's Review

Written on: 01/07/2014

Hi,

Thank you for leaving this review upon this social media website. We are pleased to hear that you enjoyed the European Highlight Tour with Uday and Fish. Our tour managers always appreciate when their hard work is appreciated and we at Star Tours strive to make everyone's holidays as memorable and as enjoyable as possible. We hope to serve you and your family in the future.

Kind regards,
Manjit Suri
Sales Manager
Star Tours Ltd UK

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★★★★★

“Excellent Value for Money”

Written on: 24/06/2014

Star tours was recommended to us by our friends and so we decided to book the 5days Europe tour. We are so glad that we did. The tour was very well designed and executed by the Tour Manager Nanubhai and Driver Barry. The food and service was impeccable and we could not ask for more. We would like to thank you for making our journey such a memorable one. … Read Full Review

Star Tours's Comment

Written on: 01/07/2014


Hi,

Thank you for leaving this review upon this social media website. We are pleased to hear that you enjoyed the tour and we are sure to pass your kind words to Nanu and Barry. We hope to serve you and your family in the near future.

Kind regards,
Manjit Suri
Sales Manager
Star Tours UK Ltd

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★★★★☆

“European Delights tour review of 04/6/2014”

Written on: 24/06/2014 by akbar1234 (1 review written)

We undertook the European delights 12 day tour (04/6/2014 – 15/6/2014). Plus points of tour – covered each place mentioned in tour itinerary as quoted, with near enough time at the tourist places. Tickets were included – for going to Jungfrau, Mt.titlis, Gondola ride in Venice, Versaille garden in France, Eiffel tower, Seine river cruise etc. Other tour groups do charge extra for some of them. As mentioned in itinerary, the optional tour extras were only charged. Drawback / things to… Read Full Review

Star Tours's Response to akbar1234's Review

Written on: 01/07/2014

Hi,

Thank you for leaving this review upon this social media website. We are pleased to hear that you enjoyed the European Delights Tour. Our tour managers always appreciate when their hard work is appreciated and we at Star Tours strive to make everyone's holidays as memorable and as enjoyable as possible.
We appreciate your detailed feedback for other passengers to see.
We hope to serve you and your family in the future.

Kind regards,
Manjit Suri
Sales Manager
Star Tours Ltd UK

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★★★★★

“Fantastic 7 Days Europe with Disneyland”

Written on: 23/06/2014 by Madhavgoel (1 review written)

We have started the tour on 18th June 2014 and tomorrow is the last day of the tour. Our tour Manager Mr. Adi Dalal have exceeded all our expectations. Adi knows Europe at the back of his mind. Very knowledgable. And at the end of my tour my general knowledge about Europe and the world is at a higher level as he asked so many questions throughout the tour. He also made us play games/quiz on long drives which created a very friendly environment and made the tour more exciting and we all… Read Full Review

Star Tours's Response to Madhavgoel's Review

Written on: 01/07/2014

Hi Mr Goel,

Thank you for leaving this review upon this social media website. We are pleased to hear that you enjoyed the European Highlights with Disney Tour. Adi is one of our many tour managers who's vast knowledge and experience enable our passengers to have a once in a life time experience. Our tour managers always appreciate when their hard work is appreciated and we at Star Tours strive to make everyone's holidays as memorable and as enjoyable as possible. We hope to serve you and your family in the future.

Kind regards,
Manjit Suri
Sales Manager
Star Tours Ltd UK

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★★★★★

“Fantastic trip”

Written on: 23/06/2014 by TabithaMcGregor (1 review written)

We went on the Panaromic Europe trip between 12 May - 16 May 2014. It was a perfectly planned managed trip. The tour Manager Rayamond was extremely professional and made the entire trip very enjoyable. The hotels and food was of very good quality. Just one thing can be improved, we booked a triple room, the cot for the third person in most of the hotels except Switzerland is not suitable for an adult… Read Full Review

Star Tours's Comment

Written on: 01/07/2014

Hi,

Thank you for leaving this review upon this social media website. We are pleased to hear that you enjoyed the Panoramic Tour and we are sure to pass your kind words to Rayomand.
We hope to serve you and your family in the near future.

Kind regards,
Manjit Suri
Sales Manager
Star Tours UK Ltd

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Geturamit's Comment

Written on: 13/07/2014

hi , is there any chance to visit jungfrau top in panormic europe trip? i saw it is not included..also can you pl tell me for how much time(validity) you got the europe VISA?

Regards

Amit

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★★★★★

“Excellent service ”

Written on: 22/06/2014

We traveled on Paris and Disneyland 3 day tour in June 2014. The tour guide Mr Nanu was superb. All the attractions were very well covered. Mr. Nanu was very informative and gave factual description of every attraction we crossed or stopped at. He was punctual and strict yet had a very good sense of humor. The coach was very tidy and spotless. Though the whole trip was well planned, it was a bit tiresome. In a nutshell, this 3-day tour to Paris was amazing and more exciting than we expected it… Read Full Review

Star Tours's Comment

Written on: 01/07/2014

Hi,

Thank you for leaving this review upon this social media website. We are pleased to hear that you enjoyed the Paris 3 Day Tour. Our tour managers always appreciate when their hard work is appreciated and we will pass your kind words to Mr Nanu. We at Star Tours strive to make everyone's holidays as memorable and as enjoyable as possible. We hope to serve you and your family in the future.

Kind regards,
Manjit Suri
Sales Manager
Star Tours Ltd UK

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★★★★☆

“Paris 4 day tour”

Written on: 21/06/2014 by yoursobul (1 review written)

We had a 4 day trip to Paris early May 2014 with Star Tours and Manager Mr.Gareth. Mr.Gareth was very familiar with the place and presented to us very well in a timely and pleasant manner. Gareth is very friendly and easy to go with.. I would strongly recommend to friends and hope to find another opportunity to avail with in near future… Read Full Review

Star Tours's Response to yoursobul's Review

Written on: 01/07/2014

Hi,

Thank you for leaving this review upon this social media website. We are pleased to hear that you enjoyed the Paris 4 Days Tour. Our tour managers always appreciate when their hard work is appreciated and we at Star Tours strive to make everyone's holidays as memorable and as enjoyable as possible.
We hope to serve you and your family in the future.

Kind regards,
Manjit Suri
Sales Manager
Star Tours Ltd UK

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★★★★★

“Fantastic , Economical and Fun”

Written on: 19/06/2014 by Pulak (1 review written)

We enjoyed this trip alot. Thanks for managing this trip and to show us all the beautiful places in Paris within time. I am looking forward for more tour with star tours :)… Read Full Review

Pulak's Response to Pulak's Review

Written on: 19/06/2014

Also very thank full of Mr Nanu (Tour Manager) who effectively mange this tour.

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★★★★★

“amaging”

Written on: 19/06/2014 by Kennedy156 (1 review written)

it was a fantastic scotland tour. the passenger, tour manager, guide every one is nice and cooperative. accomodation is fabulous. food is ok. memoriable tour for us. we enjoied a lot. thank you very much star tour… Read Full Review

Star Tours's Comment

Written on: 01/07/2014

Hi,

Thank you for leaving this review upon this social media website. We are pleased to hear that you enjoyed the Historic Scotland Tour and we are sure to pass your kind words to the tour manager and the driver. We hope to serve you and your family in the near future.

Kind regards,
Manjit Suri
Sales Manager
Star Tours UK Ltd

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★★★★★

“excellent”

Written on: 19/06/2014 by Dominick275 (1 review written)

I just had a scotland tour with my husband. it was amazing. we enjoied a lot. the accomodation, guide was very nice. food was alright as well. it was a fabulous tour for us. next time we would be prefer to go with star tour… Read Full Review

Star Tours's Comment

Written on: 01/07/2014

Hi,

Thank you for leaving this review upon this social media website. We are pleased to hear that you enjoyed the Historic Scotland Tour.
Your feedback is very important to Star Tours and we hope to serve you and your family in the near future.

Kind regards,
Manjit Suri
Sales Manager
Star Tours UK Ltd

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★★★★☆

“A memorable expireace”

Written on: 19/06/2014

thank you star tours for making our europe holiday(majestic eurpoe) a very memorable experience.the service , the tour manager , the food, the group all was very up to date. our tour manager mr hoshang made our tour very memorable with his jokes and songs and a lot of games he kept the group lively. overall a very good experience and everything was upto the expected mark. good luck star tours!! mr bharat desai and family… Read Full Review

Star Tours's Comment

Written on: 01/07/2014

Hi Mr Desai,

Thank you for leaving this review upon this social media website. We are pleased to hear that you enjoyed the Majestic Europe Tour and we are sure to pass your kind words to Hoshang.
We hope to serve you and your family in the near future.

Kind regards,
Manjit Suri
Sales Manager
Star Tours UK Ltd

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★★★★☆

“very good experience”

Written on: 17/06/2014 by Rashedsyed (1 review written)

mamily of 4 , including 2 kids , were on Paris 4 days trip, it was a good experience, well planned , and well taken care by our manager Gareth. I was pleasantly surprised , with the amount of sight seeing, including a late return at 23.30 on 1 night- PARIS AT NIGHT IS BEST. breakfast and dinners were good and the hotel was very good, specially considering the price. down side- left Wembley at 5.30 am and reached paris 15.30 -so the journey times are a bit too long considering Eurostar takes… Read Full Review

Star Tours's Response to Rashedsyed's Review

Written on: 01/07/2014

Hi,

Thank you for leaving this review upon this social media website. We are pleased to hear that you enjoyed the Paris 4 Days Tour with Star Tours.
We are sure to pass your kind words to Gareth.
We appreciate your feedback as it helps us improve our services.
We hope to serve you and your family in the near future.

Kind regards,
Manjit Suri
Sales Manager
Star Tours UK Ltd

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★★★★★

“Dream Come True”

Written on: 17/06/2014 by shalet1 (1 review written)

I have to start by thanking our tour Manager Mr. Nanu for guiding us to have such a wonderful 3 day Paris Tour(13-15/6/2014). During the tour, everything came as pleasant and surprise. Mr Nanu's knowledge, management skills and experience is outstanding. He took good care by treating all of us in an excellent manner.He made us all to integerate very well. He also made sure we had nice food before him having it. He did make sure all of us are together at major places of interest and cautioned… Read Full Review

Star Tours's Response to shalet1's Review

Written on: 01/07/2014

Hi,

Thank you for leaving this review upon this social media website regarding your Paris 3 days tour. We are pleased to hear that you enjoyed the tour. Our tour managers always appreciate when their hard work is appreciated. Mr Nanu is a seasoned tour manager with Star Tours and we all go out of our ways to make the tour a pleasant experience for all our passengers. We will pass your kind word to the coach driver Jimmy as well.
We hope to serve you and your family in the future.

Kind regards,
Manjit Suri
Sales Manager
Star Tours Ltd UK

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★★★★★

“The Best Ever Experience of my life”

Written on: 16/06/2014 by VenkataPradeepR (1 review written)

Tour Date: 01st to 05th May 2014 Tour Name: Panoramic Europe Let me start by thanking our tour Manager Mr. Rajesh Tawde wholeheartedly for guiding us to have such a wonderful European experience. During the course of our tour, everything came as a pleasant surprise. Rajesh's historical knowledge and experience was foremost thing to mention. He took good care by treating all of us as his own family members. He made sure we had nice food before him having it. He came to each and every one of us… Read Full Review

Star Tours's Response to VenkataPradeepR's Review

Written on: 16/06/2014

Hi,

Thank you for leaving this review upon this social media website regarding your Panoramic Tour. We are pleased to hear that you enjoyed the tour. Our tour managers always appreciate when their hard work is appreciated and we at Star Tours strive to make everyone's holidays as memorable and as enjoyable as possible.
We will pass your kind words to Rajesh and Syed and the rest of the Star Tours team.
We hope to serve you and your family in the future.

Kind regards,
Manjit Suri
Sales Manager
Star Tours Ltd UK

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★★★★☆

“9 days Europe trip with Disney starting 24th May”

Written on: 16/06/2014 by sunnykid (1 review written)

I would like to thank Star tour for such joyful and wonderful trip. Our Tour managers Dilshaw and Dilip were great, one being a complete entertainer and other being so informative. They both managed the trip quite well. Big thanks to them for making this trip memorable for us. Coaches were also quite good. Food is something that could be improved. It really gets boring to eat the same stuff every day. More options should be made available even if we have to pay for our self. At one of the… Read Full Review

Star Tours's Response to sunnykid's Review

Written on: 16/06/2014

Hi,

Thank you for leaving this review upon this social media website. We are pleased to hear that you enjoyed the tour. Our tour managers always appreciate when their hard work is appreciated and we at Star Tours strive to make everyone's holidays as memorable and as enjoyable as possible and we will pass your kind words to Dinshaw and Dilip. We have raised your concerns with the hotel and we have asked the concerned party to ensure this does not incur in the future.
We hope to serve you and your family in the future.

Kind regards,
Manjit Suri
Sales Manager
Star Tours Ltd UK

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