Reviews for Orange Reviews

toriaoxford's review has yet to be rated - Be the first!
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Well, where on earth do I start with this one! They are complete and utter c***! Their Customer Service is non-existent, especially when you get through to the overseas call centre - they apparently don't have a complaints office - doesn't that say it all?! You have to deal with the Executive Offi ...

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Orange customer service is beyond belief. If I wore a heart rate monitor when phoning them it would explode ! I was transferred seven times in one call to sort a billing problem and the problem still did not get sorted out. I wrote a letter to head office and I got a call to say that they would cred ...

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Orange caused me nothing but problems from the day I took out my contract. The customer service is extremely poor and I failed to ever get any decent answer from them, they do not understand the term 'customer care'. I had an 18 month contract, however after six months of problems decided to just tu ...

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AWFUL, UNPROFESSIONAL CUSTOMER SERVICE - A NIGHTMARE!
Orange pay as you go would have been a good idea, if they had a half decent customer service. Once you have a problem, though, you are stuck as their customer service is both incompetent and inconsistent. I had a problem which I was trying to so ...

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The rewards are good on Orange Pay as you go HOWEVER, you rarely get them without asking. Everytime I top up they fail to give me my rewards on the Dolphin plan. The customer service is dire, they say they will do something but never actually do it. I rang them up to sort out why I was getting charg ...

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I live in Wimbledon, London and cannot get coverage in either indoors or outdoors, despite being reassured by the Orange shop that coverage was OK in my area. Having changed from Vodafone, I am rapidly changing back. DON'T GET ORANGE- IT'S RUBBISH!!

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From day 1 the coverage for Orange has been poor at best in the Hull area. At home there is no signal unless I go upstairs. The signal is often cut in numerous areas to the West of Hull.
I have worked in Manchester and Stevenage during the past 18 months and had problems in both places. In Mancheste ...

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I have been with Orange for well over around 10 years and never really had a problem. Service has always been pretty good and I live in the middle of no-where. Customer service is a bit hit and miss but this is the same as any customer services now, but on the whole they are quite helpful. I have ...

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Very poor, had bad service from day one.

They didn't connect my phone at all and just kept referring me back to my 'point of sale'. I wanted to cancel my contract after over 48hours having still not been connected, and was told there was no cooling off period!!

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Phone quality terrible (5 BB Edge in less than 1 year). Very poor customer care. Pickup up drivers got address wrong and I still had to pay for missed delivery, twice - amazingly, they no longer have the contract!
Orange Phone deal options not as good as other networks, in terms of minutes and messa ...