Reviews for Orange Reviews

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Orange go to www.orange.co.uk
1.6 stars
Average rating for this product is: 1.6 out of 5

From 6 ratings and 362 reviews

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Orange Reviews

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  • unhappycustomer 18th Nov 2005

    Reviewer rating: 0.5 stars


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    I have been with Orange for far too long - over 7 years, and everything was OK (but not great).
    They cannot set up a Direct Debit correctly... Surely it's not that hard to do?!?!.
    This is the 3rd time in 7 years I have asked them to set up a Direct Debit, and each time they mess it up, so I cance ...

  • lizzieL 16th Nov 2005

    Reviewer rating: 0 stars


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    Orange are the worst network provider I have ever had the misfortune to be with. If you have no problems with your phone or contract you're safe but if you need to contact any of the customer advisers you will discover the atrocities that is Orange customer service. They are rude horrible people tha ...

  • CarolineP 15th Nov 2005

    Reviewer rating: 0.5 stars


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    I have been an Orange Customer for nearly 10 years; More out of laziness than as a reflection of their performance.

    As a result of constant problems topping up my pay-as-you-go phone from their automatic phone-in system (system constantly broken) I moved to contract.

    Since being on contract I ...

  • reviewcentres 6th Nov 2005

    Reviewer rating: 1 stars


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    I am joining the bandwagon of unsatisfied Orange customers and switching to other networks. Rude customer services with no knowledge or understanding of its own changes, sharp and steep decline in services of Orange and yet withdrawal of promised signed up services one after another. Run away from O ...

  • themaninthevan2001 Rank: Lieutenant-Colonel 1st Nov 2005

    Reviewer rating: 5 stars


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    Well I got my phone twice off the Orange online store really good no waiting around for a stupid person to come up to you and it was fast. 2 days to wait already registerd 6 months half price line rental for the Samsung D600. I do know they're getting better in the long run but it's great very helpf ...

  • Takahiro Rank: Major 1st Nov 2005

    Reviewer rating: 3 stars


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    Firstly, I decided to go with Orange after defecting (very quickly) from 3.
    And compared to that, Orange is like solid gold, but it does have problems.

    Trying to register my phone with Orange was a nightmare.
    After that however I got texts costing only 3p for 6 months, very nice offer.
    Unfort ...

  • johnsonm12000 29th Sep 2005

    Reviewer rating: 5 stars


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    Well I have been with Orange now for 6 years, and ALL I CAN SAY IS WELL DONE ORANGE!!! Your customer service staff are extremely helpful in my personal opinion, and the signal is brilliant most of the time that I'm out and about. I have noticed though, that the call queues can take a while to get th ...

  • Iffy2003 Rank: Lance Corporal 25th Sep 2005

    Reviewer rating: 0.5 stars


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    Ever since I got my Orange contract phone I have had a signal problem. After numerous phone calls to Orange customer services, I have always received the same made up story. Every time I rang customer services to report the signal problem, they always said it was due to a transmitter down in my ar ...

  • railerdriver 19th Sep 2005

    Reviewer rating: 2 stars


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    What can I say that hasn't been said already about Orange. Rude customer advisers, poor handsets, rapidly declining service, original benefits being withdrawn (itemised billing, insurace, replacement handset) All in all, a company that no longer deserves the support of its customers. I WILL NOT be r ...

  • Randombard 14th Sep 2005

    Reviewer rating: 1 stars


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    Having been with Orange for almost 4 years now, I can most definitely say that the service has declined. I have felt let down again and again by them. Whether it be the coverage available, or the quality of the handset. When I first signed up with Orange, they couldn't do enough to help me when m ...

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