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Written on: 17/03/2011
Moved to Titan a couple of weeks ago having suffered appalling service from both BT and Tiscali/Talk Talk. I am delighted so far. My line supports up to 7MB and I live in a rural area (just under 400 users on the exchange). For the last eighteen months we've had problems with slow speeds (averaging a measly 0.5MB). Have spent the entire time banging my head on a brick wall with Tiscali/Talk Talk - becoming more and more frustrated and getting nowhere. Since moving to Titan my broadband speed is… Read Full Review
Written on: 08/03/2011
No problems whatsoever and connection just works. I have also taken their phone package which is one of the cheapest on the market and, like their broadband has no long tie-in. Highly recommended… Read Full Review
Written on: 05/03/2011
hi i dont normally leave reviews but in this case i believe praise is due
i have been with Titan for over a year now and i am still very happy with the service
yes not the cheapest but that reflects in the quality of service and the excellent customer support
very quick response to problems , but the problems are very few and im in a rural location on a dodgy line .
ive been with most of the big companies and got sick of the ever changing price structure and fair usage policies
so thanks… Read Full Review
Written on: 27/02/2011
TitanADSL is wonderful!!
Not like the f***** w********s at Virgin and Orange, who wasted weeks of my time before I switched at two locations.
BETHERE.CO.UK = EXCELLENT!!!!
Virgin = Cr*p!
Orange = Cr*p and liars too!!
Fantastic Phone and broadband!!… Read Full Review
Written on: 19/02/2011
We moved to Titan begining of this week and after BT messed up the installation i sent Titan an email and within 15 mins i recieved a reply saying they will get onto the problem, now i didn't belive Titan but 4 hours later i had a BT engineer sent out and within 1 hour the engineer fixed the problem.
Now thats what i call service.
Super speeds and stability well worth it.
Join Join Join… Read Full Review
Written on: 15/02/2011
Reliable consistent service. Had TitanADSL at two houses now after moving from BT. Had a couple of issues moving house (all due to BT line problems) - but did mean that I found out the phone service is quite good. Getting 10Mb sync in London 2.1ks from the exchange. Overall - quite happy… Read Full Review
Written on: 13/02/2011
Don't often leave comments but thought I'd do so. I swapped across to Titan after being with O2 for years and Titan are in a completely different league. They:
a) Always answer the phone first time.
b) Always work to resolve issues very quickly.
c) Have always been as helpful as possible.
Long may it continue!… Read Full Review
Written on: 06/02/2011
It's been 1 month since i moved my phone and broadband to Titan, i currently get sync speeds of 19meg and 1meg upload and 100Gb usage all for under 30quid.
the service is really good and anyone wanting to move to their phone and broadband service gets the thumbs up from me. Most of the guys at Titan worked for the larger ISP's at data centre level so theses guys really know their stuff… Read Full Review
Written on: 04/02/2011
Has per usual another trouble free month 3 years on. Fast speeds (as always) and when you need helps you can actually speak to a English speaking human being who will bend over backwards to help you get the problem sorted.
Which is a very refreshing change, than having to deal with some knowledge-less prat in an overseas call centre… Read Full Review
Written on: 01/02/2011
Fast, Reliable, best customer support of nearly any company. High price point but worth ever penny… Read Full Review
Written on: 25/01/2011
joined Titan in feb10 after horrendous year with BT broadband, now as smug as a bug, router synchs at 14315, download over 12.5mb day or night location east london, package 24Mbs unlimited LLU… Read Full Review
Written on: 23/01/2011
These Guys are the best imo so far I've had no problems, I'm on the 8mb Surfwise 100Gig Allowance and 30 Days Rolling Contract and excellent value for money if your not in a non LLU exchange like myself give Titan a try… Read Full Review
Written on: 12/01/2011
I have been with TitanADSL for the past 3 months unlike the previous reviewer it seems they are contacting another company called Titan which i too used to be with.
Since my switch to TitanADSL i have been amazed at the level of care they provide and when i call them the phone is answerd within a few rings,we had a fauklt with our broadband that my prior provider couldn't fix Titan! i called up TitanADSL and by the next day we had our broadband working again like a dream.
If you are looking at… Read Full Review
Written on: 11/01/2011
I live within 200 meters of the exchange and BT could only get me 50kb on downloads. i switched to Titan and now have sync speeds of 23.9mb down and 1.45mb up. I was warned when buying that the extra upload could reduce download. But with those sync speeds i am ecstatic. I am looking into sorting my sister out on to Titan aswell as she is only 800 meters from exchange and has had nothing but problems from Sky. huge thumbs up from me for TitanADSL… Read Full Review
Written on: 09/01/2011
We have been with bt for the pass 6 years and didnt have a weeks worth of good running broadband. They came in and fix nothing we went though 7 routers in that time including them telling me to run down to curries and buy one. This is the services that we as a charity and children centre recieved. No body was accountable they even charged us for sending a workman out even though we pay for support. We have now changed to this great company who were quick and easy to swap to. our service has… Read Full Review
Written on: 03/01/2011
No Problems here here in Swansea it continues to provide me great service and relaiablity!! XD… Read Full Review
Written on: 29/12/2010 by Carl Mahoney (2 reviews written)
Superb broadband through titan. 330GB usage allowance, amazing customer support, free of charge dial up account when your adsl is down. Best thing i ever did was move to titan from pipex. Best ever, loving it so much!
I have now migrated today to Sky as i needed to save cash so a big thank you to Titan… Read Full Review
Written on: 21/12/2010
I've waited 6 months so I now have good experience of Titan and - they're ace. Line speed could be better but it doesn't help being so far from the exchange - don't think I can blame Titan for that. Basically it just works. Unlike when I was with BT when it reliably did not. I have rung, twice I think, and I was stunned. You speak to a human being. Who knows what he's talking about and doesn't fob you off. 'mazing… Read Full Review
Written on: 16/12/2010
Faster than previous ISPs, though we moved house so direct comparison is not possible. Rock solid connections. Slightly more costly than others, but when it works, it can be justified.
Went live 1 week ago on new Fibre broadband and currently have a solid 38Mbs sync rate and brilliant performance… Read Full Review
Written on: 14/12/2010
Bit more pricey than other other ISP's, I still rate it good value because the service is rocksolid and on the very rare occasions tech support is required it is faultless. Worth every penny. Best ISP I've used… Read Full Review
As rated by real users
" Absolutely disastrous!!! " Read More
" Shocking service " Read More
" Service Standards Have Slipped " Read More
" Supanet Cancellation. - Antics stink " Read More
" Fantastic value, service and quality " Read More