TravelUp Reviews - www.travelup.co.uk

★★★★☆
3.9 / 5
1728
79% of users recommend this
? Ask our helpful community of experts about this product or company
TravelUp www.travelup.co.uk - Ask a question now

Media Gallery for TravelUp www.travelup.co.uk

TravelUp www.travelup.co.uk

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

★★☆☆☆

“Poor ”

Written on: 16/02/2017 by Reed355 (1 review written)

The first agent I spoke to was rude and not helpful. She kept talking over me and constantly repeated herself. She did not seem to care nor wanted to help me with my issue. I then called again, I another agent was helpful and finally, I booked my tickets. Overall - There is room for a vast improvement on customer services and listening skills wouldn't go amiss… Read Full Review

Get Great Holidays Deals From Expedia
Report this review
★★★★★

“Really Helpful Service”

Written on: 16/02/2017

TravelUp gave me a superb deal on flights, and their backup service regarding tickets was second to none. The member of staff who sorted out a flight change on my behalf was efficient, professional, friendly and patient. Will definitely use this fine company again!… Read Full Review

Get Great Holidays Deals From Expedia
Report this review
★★★★★

“Changes to booking”

Written on: 16/02/2017 by McKinneysq180 (1 review written)

My flight times were changed and i needed an updated E-ticket, emailed customer service and he was very helpful and changed my ticket without any hassle… Read Full Review

Get Great Holidays Deals From Expedia
Report this review
★★★★☆

“Fab Website”

Written on: 15/02/2017 by lbBenton158 (1 review written)

Easy to use and navigate, with high security. Would recommend to a friend… Read Full Review

Get Great Holidays Deals From Expedia
Report this review
★★★★★

“Excellent service ”

Written on: 14/02/2017 by Terrokeefe (1 review written)

Very helpful providing clear explanation of the terms and conditions and quick notification of minor changes. Very pleased… Read Full Review

Get Great Holidays Deals From Expedia
Report this review
★★★★★

“Nice and Easy”

Written on: 14/02/2017 by HazelPowell (1 review written)

Had no problems booking Through Travelup, it was quick and easy. My bank issued them with an authorization code and they quickly emailed me on how I can get the code from my bank. I emailed the code to them and they quickly responded and put my credit card payment through. So far so good =)… Read Full Review

Get Great Holidays Deals From Expedia
Report this review
★★★★★

“Great customer service, very helpful”

Written on: 13/02/2017 by xmHancock231 (1 review written)

I have booked my flight online, however I made a mistake on one of the flight dates. When I tried to call Travel up they were very quick to pickup my call and the agent who answered my call was very helpful to change my flight details and went extra mile to check if this could be done without any charge. I was lucky as the ticket was not issued and he managed to do so. I thought he was extremely helpful and understood how to deal with the customer. I will definitely use this service again… Read Full Review

Get Great Holidays Deals From Expedia
Report this review
★★★★★

“The company have beem really helpful in all matters...”

Written on: 12/02/2017 by 211Kincaid (1 review written)

The company have beem really helpful in all matters from booking to the changes of my flight times… Read Full Review

Get Great Holidays Deals From Expedia
Report this review
★★★★★

“Great ”

Written on: 12/02/2017 by RaynaMorrison484 (1 review written)

Very fast at getting back and friendly over the phone… Read Full Review

Get Great Holidays Deals From Expedia
Report this review
★★★★★

“Booking”

Written on: 11/02/2017

Dear Travel Up - We would like to say that we have booked via yourselves today and your travel agent was Absolutely Fantastic and outstanding Customer Services and Support Given and we would recommend yourselves to everyone and will be using Travel Up again for sure - Keep up the amazing services Very Happy and Satisfied Customers Mr & Mrs Akram… Read Full Review

Get Great Holidays Deals From Expedia
Report this review
★★★★☆

“Quick response ”

Written on: 09/02/2017 by Cytav (1 review written)

Reliable and quick response. Easy to deal with. Fantastic service… Read Full Review

Get Great Holidays Deals From Expedia
Report this review
★★★★★

“Good online service”

Written on: 09/02/2017 by utCallahan229 (1 review written)

Easy booking, good price for the flight I wanted, prompt delivery of e-ticket and clearly set out terms and conditions. Perhaps a bit long and wordy on the later 'airline flight time change email', (as highlighted by others), but overall that wouldn't put me off from recommending highly. Better to have too much communication rather than too little - I say. If the airlines and the weather do their bit I'll be well pleased… Read Full Review

Get Great Holidays Deals From Expedia
Report this review
★★★★★

“International Flights ”

Written on: 08/02/2017 by HarperHubbard1985 (1 review written)

Really impressed with the company and how easy and quick to confirm my booking. Really amazing service!!! Would use your company again in future… Read Full Review

Get Great Holidays Deals From Expedia
Report this review
★★★★★

“Excellent service ”

Written on: 07/02/2017 by maDuffy255 (1 review written)

Booked my flights via skyscanner and paid over £4000 for them. I first received a confirmation stating that my booking was confirmed but soon after received another email from travelup stating that they need the authourisat7code from my bank. Or tgey will cancel my tickets as the paymrnt needs additional security verification as requested by the catd provider Which my bank declined to disclose. I therefore rang travelup and he helped me resolve the issue rather than cancel my flights he… Read Full Review

Get Great Holidays Deals From Expedia
Report this review
★★★★☆

“Flight Change”

Written on: 06/02/2017 by rmPurcell290 (1 review written)

I found that I had to read the email detailing the flight changes a couple of times as it was a bit long winded. I just needed to know :- There has been a change to your flights by the airline. Here's the details - existing flights - revised flights. Reply by email to confirm acceptance or phone to discuss ( quoting the 0118 number) Once I'd checked to see what had changed it was fine and the new E ticket was received the next working day… Read Full Review

Get Great Holidays Deals From Expedia
Report this review
★★★☆☆

“Too much text”

Written on: 05/02/2017 by Hoffman1948 (1 review written)

Your emails (especially about the flight change) have way too many words. It should be a lot simpler. I didn't see that I needed to respond to the email first time around. It was only when I read it again in full that I saw I needed to reply to the email… Read Full Review

Get Great Holidays Deals From Expedia
Report this review
★★★★★

“Great service”

Written on: 04/02/2017

Easy to book, great deal and prompt and efficient service from staff member A.Will use Travelup again… Read Full Review

Get Great Holidays Deals From Expedia
Report this review
★★★★★

“Good value flights”

Written on: 03/02/2017 by KasonMoss203 (1 review written)

Booked flights to Bali for October 2017, very cheap quick and easy, also booked airport parking which was good value and done at the same time. I have had to contact customer services when I made an error and it was sorted out no problem at all by email. I have also had flight updates and new times forwarded and these have also been dealt with quickly and easily… Read Full Review

Get Great Holidays Deals From Expedia
Report this review
★★★★☆

“Discovered from airline web site that flight timing...”

Written on: 02/02/2017 by Fitzsimmonskh323 (1 review written)

Discovered from airline web site that flight timing had changed - called travelup and the replacement etickets arrive in my email later in the day That was satisfactory - I would have preferred to have received mail from the company informing me about the changerather than having made the discovery myself overall still happy … Read Full Review

Get Great Holidays Deals From Expedia
Report this review
★★★★★

“Excellent. Preferable. Honest. easy ...”

Written on: 01/02/2017 by bsandouka (1 review written)

Reservation was fast Excellent Follow up Keep emails on Supportive … Read Full Review

Get Great Holidays Deals From Expedia
Report this review
overview
Great Deals on Expedia