TravelUp Reviews - www.travelup.co.uk

★★★★☆
3.6 / 5
70.2% of users recommend this
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★★★★★

“Best I could find”

Written on: 22/06/2014 by 269Bowman (1 review written)

Best price I could find on web and even better price did not change when I went to actually book it, some others jumped in price. Had a subsequent query that was answered very quickly via e mail by Jimmy… Read Full Review

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★★★★★

“Had a pleasant experience with the customer service...”

Written on: 22/06/2014 by MelissaMcCartney461 (1 review written)

Had a pleasant experience with the customer service officer. She managed to fix my problem instantaneously. Glad to have her assisting me in my ticketing process. Definitely book through travel up for my next flight ticket… Read Full Review

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★★★★★

“Thank you”

Written on: 21/06/2014 by PatriciaAB (1 review written)

Thank you . The advisers were both brilliant. Nothing was a problem nothing was too much trouble. Thank you so much I highly commend you. He called back when he said he would, he stayed after hours to finish the booking and tracked the booking to make sure I had completed everything and all was in order. When I had a small issue he sorted it quickly and efficently. Thank you so very much Patricia … Read Full Review

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★★★★★

“Anwered my query promptly and clearly ”

Written on: 21/06/2014 by TraceyR7 (1 review written)

I was uncertain if my e-ticket were the attachments so emailed for confirmation. Received an automated reply immediately. Within 24 hours had confirmation re e-tickets from Jimmy confirming this was my tickets and giving me further information re: visa. Very useful… Read Full Review

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★★★★★

“REALLY HELPFUL”

Written on: 21/06/2014 by pjMaynard196 (1 review written)

They were really helpful and patient and got me the best deal. I would definitely recommend them… Read Full Review

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★★★★☆

“Great service and quick replies for queries. ”

Written on: 21/06/2014 by McCarthy16 (1 review written)

Website was easy to use, flights were the best value. I had a query about not receiving an e-ticket before travelling and it was easy to find a contact email address and I received a very quick reply with a good result and answer to my query. Service delivered was very friendly and staff were easy to converse with… Read Full Review

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★★★★★

“Booking seats for trip to Darwin via Kuala Lumpur”

Written on: 20/06/2014

Booking the flights from Heathrow to Darwin via KL was fairly straight forward to do. But, I forgot to find out about the seating plan. Realizing that I needed to have 3 seats together I contacted travelUp with my dilemma and Jimmy sorted it all out for me. I am so grateful for this as it is the first time that my brother will be flying long haul and he needs to be next to me for reassurance. Thank you so much for your helf. It is a weight off my mind… Read Full Review

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★★★★★

“Quick Response”

Written on: 20/06/2014 by Ruby1963 (1 review written)

A quick and helpful response to my query. Clear and easy to understand website… Read Full Review

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★★★★★

“Very happy customer!”

Written on: 19/06/2014 by Peck440 (1 review written)

Great service from the advisor at Travelup, very friendly and helpful! I would definitely recommend to family and friends… Read Full Review

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★★★★★

“Customer Service - Travel Up”

Written on: 19/06/2014 by BrendaGibbons225 (1 review written)

We booked some flights in October 13 through Travel Up for our summer holiday to Turkey in July, it's the first time we have used this company and the flights were the best value around. We are flying from Dublin to Bodrum via Istanbul. Unfortunately Travel up had to advise us of major schedule change by Turkish Airlines to one of the legs of our journey and the new flight offered by the airline was giving us a 7 hour wait in Istanbul airport in the early hours of the morning! I checked some… Read Full Review

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★★★★☆

“Thanks for good service for booking cheap flights”

Written on: 18/06/2014

Jimmy even helped me get the seats I wanted! Thanks… Read Full Review

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★★★★☆

“Jimmy the Quick Responder”

Written on: 18/06/2014 by ScottConnolly375 (1 review written)

Jimmy was very quick at replying to my email and responded with all the usefull and wanted information. Through past experience I thought I would get a reply after a day or two, however, Jimmy was very helpful and replied quickly. If I'm being extremely critical there were a few sentences that were poorly structured but it was all understandable. But overall very useful… Read Full Review

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★★★★★

“The process and procedure of booking an airline ticket...”

Written on: 17/06/2014 by Kandahar (1 review written)

The process and procedure of booking an airline ticket through TravelUp is both easy, intuitive and above all efficient. Additionally when there are amendments to a booking the information and communication given by TravelUp and their representative is very good leaving no room for ambiguity. Overall an excellent service and one I would have no hesitation in using again or recommending to others… Read Full Review

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★★★★★

“Excellent customer service”

Written on: 16/06/2014 by Rey124 (1 review written)

The customer service was excellent. Very helpful and sorted my problem straight away… Read Full Review

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★★★★★

“Really quick response ”

Written on: 14/06/2014 by Nikquala (1 review written)

Thanks to Jimmy who responded to my question (email) pretty much straight away with friendly, simple advice. Much appreciated Nik… Read Full Review

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★★★★☆

“Great service”

Written on: 14/06/2014 by KristaMerritt1987 (1 review written)

The customer services is great, the person that dealt with me was lovely and was always happy to help and offer the lowest prices. Thank you… Read Full Review

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★★★★☆

“Good!”

Written on: 13/06/2014 by FfyS (1 review written)

Good and helpful service. Kept me informed with clear instructions… Read Full Review

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★★★★★

“great service!”

Written on: 13/06/2014 by Morrow138 (1 review written)

great service and instant reply !… Read Full Review

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★★★★☆

“Good customer service ”

Written on: 12/06/2014 by karinepawel1 (1 review written)

I had to change my flight and they helped make this happen very quickly and efficiently… Read Full Review

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★★★★☆

“Easy and efficient”

Written on: 12/06/2014 by BrentCalhoun188 (1 review written)

Booking process was quick and easy. Some changes were made by the airline to flight schedules, these were communicated to us quickly which made the process of checking for any alterations easy and gave us time to make any changes… Read Full Review

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