TravelUp Reviews - www.travelup.co.uk

★★★★☆
3.5 / 5
69% of users recommend this
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★★★★★

“Flight”

Written on: 31/05/2014 by Priscillai159 (1 review written)

Booked flights online - booking confirmed the next day at the advertised price which was significantly cheaper than available elsewhere. Not flying till Sept, but would have no issues using travelup in the future… Read Full Review

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★★★★★

“Great admin support”

Written on: 30/05/2014 by Carroll423 (1 review written)

Superb rapid response to an online booking error typo, which was corrected almost immediately, out of normal hours, without any hassle. Thank you CR… Read Full Review

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★★★★★

“Linda ”

Written on: 30/05/2014 by Carolyng1989 (1 review written)

I'm very happy with Travel Up services also the staf ar very helpful and one big Thankyou for your help.hope I'm gonna deal with you again.all the best for Travel Up work staf… Read Full Review

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★★★★☆

“Great easy booking”

Written on: 30/05/2014 by HappyChappy11 (1 review written)

The staff were very helpful & we got a great price compared to other places. The contact between us & travel up was good as they always called & emailed to make sure all details were correct Thanks for the easy stress free booking :)… Read Full Review

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★★★★☆

“Issues quickly resolved”

Written on: 30/05/2014 by Laceyh35 (1 review written)

Got my tickets very quick but airline changed flight times by 16 hours which would of made me miss a wedding. Few calls and emails sorted and got new flight sorted within 2 hours of old. Well done dimple… Read Full Review

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★★★★★

“The advisor telephoned me to offer help after I had...”

Written on: 30/05/2014

The advisor telephoned me to offer help after I had hit travelup via skyscanner, but not booked anything. We went through many options, permutations and combinations of flights and dates and ended up with my booking and paying for the travel plan that suited me. She was courteous, efficient and patient, willing to repeat and re-explain anything I didn't get the first time. She was also highly professional, sticking to the task in hand firmly but politely when I got at all personal… Read Full Review

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★★★★★

“I was dealing with an advisor she is rearly very good”

Written on: 30/05/2014 by StephaniePowell368 (1 review written)

I was dealing with an advisor she is rearly very good… Read Full Review

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★★★★★

“Verry efficient”

Written on: 29/05/2014 by Kathyv1950 (1 review written)

Due to strike action on the day of travel, had to phone travel up and found them very helpful with the change of flight details. Would highly recommend travel up to a friend… Read Full Review

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★★★★☆

“Great customer service!”

Written on: 29/05/2014 by Nathan1987 (1 review written)

I booked return flights from England to Canada with Travelup and the booking process was simple. I got email confirmation straight after booking and my e-ticket the following day. I was rather worried as I had not input any passport details when booking. I e-mailed customer service and they were very quick to respond and very helpful. Passport details were exchanged and the person dealt with everything. Just waiting for my trip now!… Read Full Review

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★★★★★

“Excellent service and value”

Written on: 28/05/2014

I have booked flights with this company many times and on every occasion have been happy with the cost and with the excellent service I have received. I would definately recommend Travelup and would have no hesitation using them in the future. Keep up the good work… Read Full Review

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★★★★☆

“Very nice and quick services!”

Written on: 28/05/2014 by 74Roberts (1 review written)

I have booked flight through travel up and it was quick and easy booking. Today I tried to update my booking for adding my membership card no. on my e ticket. Jimmy replied me very quickly and friendly to process my request. Very good experience with Travel up, thanks to Jimmy!… Read Full Review

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★★★★★

“florida trip”

Written on: 28/05/2014 by EmeryAustin376 (1 review written)

I would recommend travel up the person I spoke to was very helpful ,as this is a trip for all our family and grandchildren she went the extra mile for us.I have booked travel up before and would do so again.I can not say anything negative about them… Read Full Review

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★★★★☆

“Good to go”

Written on: 28/05/2014 by Padilla73 (1 review written)

Quick, and relatively easy process to book a spontaneous holiday… Read Full Review

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★★★★★

“Very efficient”

Written on: 28/05/2014 by Cameroncu1966 (1 review written)

My name is Hubert Felix and I was efficiently helped by a very pleasant employee by the name Charlie on extension 6401 I am so pleased with how helpfull and quick he understood and dealt with my situation Keep up the good work you're doing and many many thanks Hubert Felix… Read Full Review

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★★★★☆

“Flight to Orlando”

Written on: 27/05/2014 by Shiloh1967 (1 review written)

Travelup are very responsive and easy to deal with. Their processes are customer focused and they are ever willing to help… Read Full Review

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★★☆☆☆

“changed price after I had paid”

Written on: 26/05/2014 by 401Schmitt (1 review written)

FLIGHT TRAVEL TICKETS This site does not send you the tickets right after you pay. I did not know that when I paid. They only send you a confirmation saying that they will send you the ticket when they are open. After I had paid for the ticket, I received this message: "Please be informed that we are unable to issue the Ticket due to technical issue with the Airline system & now same flight is not possible. We apologize for the inconvenience . There seems to be an issue with the booking… Read Full Review

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★★★★☆

“Good Service”

Written on: 25/05/2014 by KaylynnGauthier (1 review written)

I had a nice experience dealing with agent from Travelup. He understood my requirements and provided good options though my dates were not flexible… Read Full Review

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★★★★★

“good travel agent”

Written on: 25/05/2014 by bwDaniel322 (1 review written)

excellent on line booking it was very easy to fill all the details will def. recm our relatives to buy tkts from u in fact if the fares r good there r four passengers will book thru u they r just waiting for something but rest assure u will get the business.tks… Read Full Review

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★★★★★

“Travel More 4 less...”

Written on: 24/05/2014 by Cowandl188 (1 review written)

First time visiting but undoubtedly not the last time I shall be using your service. Thank you for the prompt way in which you dealt with my booking and the after care provided to ensure that all the details were secure. It was a stressful time having made a slight error in my original booking, my agent was so helpful and put me at ease until the matter was cleared up. Having researched flights/prices and availability with many other airlines and travel agents I came away thoroughly satisfied… Read Full Review

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★★★★★

“QUICK AND EFFICIENT SERVICE, ”

Written on: 24/05/2014

I called travel up on Saturday and was served by a very pleasant Ticketing staff – Farhan. I was looking for a cheap ticket ( of course) and with specific dates. The options available was not suitable for me at that time. However, he took time to listen to what I wanted and took my number and called me back. I got a call back within 15 minutes and he had few options for me lining up with what I wanted. The prices were slightly high as it was the peak season. Great sales approach and was very… Read Full Review

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