TravelUp Reviews - www.travelup.co.uk

★★★★☆
3.6 / 5
69% of users recommend this
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★★★★★

“Very happy customer!”

Written on: 19/06/2014 by Peck440 (1 review written)

Great service from the advisor at Travelup, very friendly and helpful! I would definitely recommend to family and friends… Read Full Review

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★★★★★

“Customer Service - Travel Up”

Written on: 19/06/2014 by BrendaGibbons225 (1 review written)

We booked some flights in October 13 through Travel Up for our summer holiday to Turkey in July, it's the first time we have used this company and the flights were the best value around. We are flying from Dublin to Bodrum via Istanbul. Unfortunately Travel up had to advise us of major schedule change by Turkish Airlines to one of the legs of our journey and the new flight offered by the airline was giving us a 7 hour wait in Istanbul airport in the early hours of the morning! I checked some… Read Full Review

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★★★★☆

“Thanks for good service for booking cheap flights”

Written on: 18/06/2014

Jimmy even helped me get the seats I wanted! Thanks… Read Full Review

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★★★★☆

“Jimmy the Quick Responder”

Written on: 18/06/2014 by ScottConnolly375 (1 review written)

Jimmy was very quick at replying to my email and responded with all the usefull and wanted information. Through past experience I thought I would get a reply after a day or two, however, Jimmy was very helpful and replied quickly. If I'm being extremely critical there were a few sentences that were poorly structured but it was all understandable. But overall very useful… Read Full Review

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★★★★★

“The process and procedure of booking an airline ticket...”

Written on: 17/06/2014 by Kandahar (1 review written)

The process and procedure of booking an airline ticket through TravelUp is both easy, intuitive and above all efficient. Additionally when there are amendments to a booking the information and communication given by TravelUp and their representative is very good leaving no room for ambiguity. Overall an excellent service and one I would have no hesitation in using again or recommending to others… Read Full Review

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★★★★★

“Excellent customer service”

Written on: 16/06/2014 by Rey124 (1 review written)

The customer service was excellent. Very helpful and sorted my problem straight away… Read Full Review

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★★★★★

“Really quick response ”

Written on: 14/06/2014 by Nikquala (1 review written)

Thanks to Jimmy who responded to my question (email) pretty much straight away with friendly, simple advice. Much appreciated Nik… Read Full Review

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★★★★☆

“Great service”

Written on: 14/06/2014 by KristaMerritt1987 (1 review written)

The customer services is great, the person that dealt with me was lovely and was always happy to help and offer the lowest prices. Thank you… Read Full Review

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★★★★☆

“Good!”

Written on: 13/06/2014 by FfyS (1 review written)

Good and helpful service. Kept me informed with clear instructions… Read Full Review

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★★★★★

“great service!”

Written on: 13/06/2014 by Morrow138 (1 review written)

great service and instant reply !… Read Full Review

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★★★★☆

“Good customer service ”

Written on: 12/06/2014 by karinepawel1 (1 review written)

I had to change my flight and they helped make this happen very quickly and efficiently… Read Full Review

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★★★★☆

“Easy and efficient”

Written on: 12/06/2014 by BrentCalhoun188 (1 review written)

Booking process was quick and easy. Some changes were made by the airline to flight schedules, these were communicated to us quickly which made the process of checking for any alterations easy and gave us time to make any changes… Read Full Review

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★★★★★

“Efficient and cheap - couldn't ask for more”

Written on: 12/06/2014 by Lamb474 (1 review written)

Found them through a flight price comparison website. They had the best flights at the cheapest price. Online booking was very easy and when I queried with them about baggage, I received a very prompt and courteous response from them… Read Full Review

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★★★★★

“Fast customer Services”

Written on: 11/06/2014 by Adelyn230 (1 review written)

Problems are resolved in recored time. Thank you very much… Read Full Review

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★★★★★

“excellent customer service ”

Written on: 10/06/2014 by fereshteh2006 (1 review written)

I received my E-ticket today. I checked it and found some unclear points. I sent an email and asked for declaration. I was really surprised to receive answer in less than half an hour. It is the first time I am buying my ticket from TravelUp and I am sure I can rely on them for my future journeys. Although everything was good but I would also to have possibility to chat or talk to somebody when I am busy buying my ticket… Read Full Review

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★★★★★

“FANTASTIC service, booked the wrong date but was...”

Written on: 10/06/2014 by rwO'Neill288 (1 review written)

I made the mistake of booking the wrong date for my return flight. I immediately called the call centre once I found out and the guy was nice enough to amend it for me right then and there, and sent me confirmation emails and e-ticket all within the same day. The price is also the cheapest I have been able to find (for Virgin Atlantic). Cheaper than even what Skyscanner suggested. I'd absolutely buy with them again… Read Full Review

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★★★★★

“Fantastic efficient professional responses”

Written on: 10/06/2014 by Slatterywi149 (1 review written)

I had a very positive experience with Travel Up. They were by far the cheapest airline for the flights I required and with really good airlines too. When I booked one passengers surname was wrong, by fault of my own. The staff at Travel Up Admin were extremely quick and efficient to help me with this problem and fixed it no problem free of charge. They assured me everything was no problem in a very professional way. Everything I required was received within 24 hours. Thank you! I will… Read Full Review

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★★★★☆

“I am very happy with the help provided, this was due...”

Written on: 10/06/2014 by Kenworthy (1 review written)

I am very happy with the help provided, this was due to a change in the Airlines schedules. Which would have meant that we were unable to join our daughter on her flight to her holiday destination. As this is for my wife's 50th birthday… Read Full Review

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★★★★★

“Great customer service support”

Written on: 10/06/2014 by Davis286 (1 review written)

I have managed to book an urgent ticket and the staff at the customer service were very helpful. The website easy to use. Special thanks t to the person who helped booking the ticket. I will recommend to friends and family. Thank you A service… Read Full Review

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★★★★★

“Excellent phone service. Quick and efficient.”

Written on: 09/06/2014 by 281Williams (1 review written)

Excellent phone service. Quick and efficient… Read Full Review

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