TravelUp Reviews - www.travelup.co.uk

★★★★☆
3.9 / 5
1428
78.6% of users recommend this
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★★★★★

“Excellent”

Written on: 07/04/2016 by AshlynStevens (1 review written)

Wonderful supportive service as a first time user I am impressed and will recommend to my company… Read Full Review

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★★★★★

“Quick service”

Written on: 06/04/2016 by zebeddy72 (1 review written)

Had a question regarding my e ticket. This was answered within a few seconds and all resolved within 5 minutes.Excellent service from the staff in question. Very happy customer and would recommend to friends and family… Read Full Review

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★★★★★

“Quickest reply ever!”

Written on: 06/04/2016 by Michmac4324 (1 review written)

Emailed admin at 9.30 in the evening about not receiving an e-ticket. Within 10 minutes I had been answered by admin (Austin) who sent the e-ticket and a helpful email. I don't think I have ever had a query answered so promptly. Experiences like this really make a difference and I would use this company again and recommend it to friends and family. Excellent service… Read Full Review

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★☆☆☆☆

“Do not book”

Written on: 06/04/2016 by AllissonBurns115 (1 review written)

Travel Up promised a good fare, which I booked and they could not deliver . So, I was forced to book another fare with another agent for £1000 more. They have promised me a refund, but I have not seen it yet. Don't trust the low fares, it is not worth the risk… Read Full Review

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★★★★★

“Very quick and efficient”

Written on: 06/04/2016 by Skinner26 (1 review written)

Very good trustworthy and fast service. Easy to contact and fast replies. Would definitely recommend it… Read Full Review

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★★★★☆

“Booking was easy and like the way you keep us updated”

Written on: 06/04/2016 by Parker356 (1 review written)

Booking was easy and like the way you keep us updated… Read Full Review

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★★★★★

“Great service”

Written on: 05/04/2016

I found the flight on the internet and had a query so phoned Travel up to discuss. I got straight through to a member of staff who from the outset was really helpful. They answered my query and reviewed the flight I was after and managed to even improve on the price. I booked everything with them then and there .... couldn't have been easier. The representative was knowledgeable and extremely helpful . I'm delighted with both the price and the ease of the process and how helpful the… Read Full Review

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★★★★★

“BRAD IS AWESOME”

Written on: 05/04/2016 by Lollypop (2 reviews written)

Brad was very friendly and helpful. He is a credit to your team. Fantastic advice and thorough. Very pleasant booking experience. I would recommend this service to family and friends… Read Full Review

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★★★★★

“excellent”

Written on: 05/04/2016

I was very happy to stumble upon travelup after searching for flights on screen scrapers like skyscanner and momondo. It's not easy to trust any odd agent recommended by the screen scrapers especially when many of them have attracted bad feedback because of poor service and hidden costs. So I was apprehensive about travelup at first but I was pleasantly surprised to be served by an agent who was very calm, patient and helpful. He and his colleagues went out the way to find me a deal which… Read Full Review

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★★★★★

“Saved £400”

Written on: 05/04/2016 by Claysh249 (1 review written)

Really helpful, listened to what I wanted and called me back with a great deal! Talking to someone really gave me confidence rather than just clicking away… Read Full Review

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★★★★★

“Very informative and efficient ”

Written on: 02/04/2016

I had issues with my flight payment, so I called the help line. My call was answered promptly and the clear information I was given helped to confirm my booking and pay. Many thanks… Read Full Review

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★★★★★

“Brad was great in assisting me”

Written on: 31/03/2016 by Oswaldo1954 (1 review written)

Thanks to Brad! The payment gateway blocked all of my cards but with his help I got everything solved! Thank you!… Read Full Review

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★☆☆☆☆

“Poor travel company”

Written on: 29/03/2016 by 415Day (1 review written)

Booked flights from Gatwick to Orlando. Reasonable price and got e tickets quickly. However, the flights are booked through travel up who book with Nowegian Airlines who book with British Airways. As they say ensure you get all details right at time of booking because if you want to make changes Travelupmwill not do the simplest of changes that airlines will do direct often without charge. After a stressful 24 hours to change a minor detail on booking finally got to Norwegian airlines direct… Read Full Review

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★★★★★

“Good experience ”

Written on: 29/03/2016 by Azizrah1 (1 review written)

Used Travelup as they were the cheapest on flightscanner. However on the day of booking accidentally used my wifes maiden name on the booking form. The admin team changed this quickly and efficiently with no charge whatsoever even though the e- tickets were already sent out. polite, friendly and exceptional service!!! would definitely recommend these guys… Read Full Review

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★★★★★

“excellent customer services”

Written on: 28/03/2016 by HarperBerry1984 (1 review written)

Hi manager Travelup company Your advisor was excellent very preffesional hard working and very kind with me and worked very hard to book my holiday. He tried his best to book my holiday for greece rhides but the holiday was not suitable but he tried to book for hiliday in teneriffe and he finally booked my holiday with tenerrife. He is really preffesional respectful polite. I am myself customer service officer but he was excellent. I enjoyed booking my holiday with him. i will recommend… Read Full Review

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★★★★★

“Excellent service provided ”

Written on: 27/03/2016 by RykerHaynes (1 review written)

Always letting us know changes of details, and changes of times very good service and keeping us General up to date of all aspects of the booking. Will definitely use again… Read Full Review

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★☆☆☆☆

“travel up”

Written on: 27/03/2016 by Eastonn63 (1 review written)

 traving in july 2016 just 10days before kid graduates just found out my son is graduating in july asked em to forward ticket just after graduation date the chap says need to pay another £280 seats are still available when normal to forward they charge £75.00 if u cancel they charge £430 from ticket and pay u whats left now is that not day light robbery....would nt advise any 1 to buy ticket of these lot stick to u re local company book with them ask em same question if need to move tickets… Read Full Review

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★★★★☆

“great customer care”

Written on: 26/03/2016 by AmareMiller255 (1 review written)

very responsive and helpful to resolve any trouble. When I experienced some problems receiving emails, people at travel up immediately took care of it and helped to solve the problem!… Read Full Review

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★★★★☆

“the person I dealt with was v.helpful”

Written on: 26/03/2016 by CherishKilgore404 (1 review written)

iv booked with you before this time it was eadier .I was very stressed about the flight but the person I dealt with helped us efficiently … Read Full Review

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★★★★★

“Great Customer Service”

Written on: 26/03/2016 by 356Leonard (1 review written)

Brad dealt with my booking today - he was very accommodating of my requests and needs and sorted out my booking very quickly. Will definitely use again. Thanks!… Read Full Review

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