TravelUp Reviews - www.travelup.co.uk

★★★★☆
3.6 / 5
72% of users recommend this
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★★★★★

“austin /6804”

Written on: 08/08/2014 by 381McKinley (1 review written)

I am writing with praise for the above, he helped me through a very stressful situation due to a mix up with US Airways on my flight to Florida on 8/8/14, he was extremely patient and understanding, i carnt thank him enough… Read Full Review

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★★★★★

“Excellent and friendly service ”

Written on: 06/08/2014 by Azharomar3 (1 review written)

I booked for a flight to egypt through travelup, the agent who helped me is very polite and helpful, everytime I have a question he is happy to help. He found me a good deal and provided me with all the information I need about my flight. Very good service and i recomend it to anyone who wants a peaceful travel arrangement. … Read Full Review

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★★★★★

“Excellent Service!!”

Written on: 06/08/2014 by fatterbloke7 (1 review written)

I had a few problems with getting a total cost, as we were trying to book multiple flights. So i contacted the customer services number at the top right of the screen. The person who answered was extremely helpful and managed to find the exact flights at a great price… Read Full Review

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★★★★☆

“east to use travel service”

Written on: 03/08/2014

easy to fill in forms online, didn't take long to do so. Got prompt replies when I emailed querying something. So far been good service, providing quality travel at excellent price… Read Full Review

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★★★★★

“Follow up service”

Written on: 01/08/2014

I had to change some details and the request was dealt with by Jimmy in a prompt and friendly manner. The airfares on the website were the best available at the time I booked… Read Full Review

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★★★★☆

“Quick response to inquiry”

Written on: 31/07/2014

Jimmy was quick to respond to my clarification on meals on board. Thank you!… Read Full Review

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★★★★☆

“Happy Customer”

Written on: 24/07/2014

Thank you very much for all your help and support with my return flight as per my request. I am very pleased with the service you have provided me and would definitely use your company again to book any travel that I may need to go on in the near future. The lady DD (Dimple Edwin) from Customer Service after finding me a stop over flight then went and rearranged this to a flight I was more happier and suited me more. This was arranged a turned around within a few hours. Very fast service… Read Full Review

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★★★★★

“Extn: 6802 Customer Services Travel up”

Written on: 22/07/2014 by nwFord71 (1 review written)

I had changes to an outbound series of flights from Britain to Australia and suspected changes had been made for my return flights. I contacted the airline I was flying with using contact emails they provided on their website and heard nothing from any of them, which was very disappointing. I then emailed travel up, as I had bought the fare through them. I got a reply very quickly that gave details of new flights and explained why my flights had changed and also apologised on behalf of the… Read Full Review

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★★★☆☆

“CHEAP AND CHEERFUL”

Written on: 22/07/2014 by 1960Miller (1 review written)

Travel up were able to provide me with a good deal on flights for 5 people quite quickly however the process of payment seemed quite long and can be improved. Overall the service was good and Peter Brown (the travel agent) provided a good and friendly service. Thank you… Read Full Review

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★★★★★

“Excellent service”

Written on: 22/07/2014 by Trujillovn2 (1 review written)

Requested special meal. Airline informed immediately… Read Full Review

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★★★★☆

“HELPFUL FRIENDLY SERVICE”

Written on: 20/07/2014 by O'Reilly36 (1 review written)

Hi. Big thanks to William & travel up for finding me the quickest cheapest most direct flight possible when I needed to get from the UK to Cape Town re a family emergency… Read Full Review

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★★★★★

“ BEST STAFF AND BEST PRICE TICKET ”

Written on: 19/07/2014 by rezauk1995 (1 review written)

1. I HAD BEST PRICE TICKET IN UK . 2. THE BEST MEMBERS OF STAFF . 3. WE WILL RECOMMEND TO ALL FRIEND AND FAMILY . 100 OF 100… Read Full Review

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★★★★★

“The price is good. The electronic air ticket has been...”

Written on: 19/07/2014 by Ethanb190 (1 review written)

The price is good. The electronic air ticket has been issued almost instantaneously. Staff dealt with my queries in a very efficient manner. I am perfectly satisfied. Will definitely recommend Travel Up to every one of my acquaintances. … Read Full Review

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★★★★★

“Excellent Service”

Written on: 18/07/2014 by John2277 (1 review written)

I regularly book with Travel Up as I find they always get me the best prices in the market. With my latest booking there were some significant changes to the flight and - due to my own poor organisation - things were left a little late to get the ticket reissued. However, Travel Up were excellent in helping me resolve the issue so I could confirm the flights and their responsiveness took a major weight off my mind. I would happily recommend them to a friend and look forward to continue… Read Full Review

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★★★★★

“Helpful and prompt”

Written on: 17/07/2014 by Reedlo85 (1 review written)

I had realised this afternoon that one of the names on a flight booking was incorrect, I emailed the admin team and am extremely pleased with Jimmy who was prompt and extremely helpful in correcting the error on the booking… Read Full Review

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★★★☆☆

“query on flight information”

Written on: 17/07/2014 by Reganf326 (1 review written)

firstly I telephone the office to try and sort out my query, at the end of the call I did not feel I had a positive enough response therefore I felt the need to email. I have had a positive response back from my email but again I do not feel that my query has been resolved sufficiently. I would have hoped that the e-ticket originally issued would be re-issued now with the correct information and not just an email returned to me saying that meals were included in the flight… Read Full Review

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★★★★☆

“quick booking,helpfull,polite.”

Written on: 16/07/2014 by jasondeanburgess (1 review written)

Im very happy with this company regarding the way i was treated the staff are very helpfull very polite and they take away all the hassel of booking flights to booking hotels.If needed they can sort out your entire holiday and leaving you to just relax and look forward to your trip.There very quick in your confirmation details regarding everything you book and there really informative regarding and thing thats worrying you.There responce time to calls and emails are by far the quickiest and… Read Full Review

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★★★★★

“EXCELLENT SERVICE”

Written on: 13/07/2014 by Marelyk325 (1 review written)

Needing to buy a ticket for our daughter to travel to New Zealand we looked at the various websites regarding booking agents . I tried Travel Up and the phone was answered an advisor and I explained what was required. We changed our mind several times and his patience was seemingly infinite as he tried his best to accommodate our requests. The end result was a comprehensive service with a competitive price well done Travel Up… Read Full Review

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★★★★★

“Manage Booking”

Written on: 11/07/2014

Travel Up website is very user friendly and the support guys are very friendly too, needed some modifications for my booking and was done hassle free, 2 cheers for you guys, I will definitely recommend to my friends. Best wishes Roldao Silveira… Read Full Review

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★★★★☆

“Answers to queries”

Written on: 11/07/2014

Jimmy dealt with my query and a follow up question promptly and efficiently… Read Full Review

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