TravelUp Reviews - www.travelup.co.uk

★★★★☆
3.8 / 5
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★★★★☆

“My Manchester to Muscat booking”

Written on: 24/12/2014 by oiWhitaker245 (1 review written)

I was very satisfied with the on-line booking procedure and when I asked for clarification regarding my full name on my passport the reply came back the next day… Read Full Review

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★★★★★

“Quick reply”

Written on: 23/12/2014 by JanelleBarr396 (1 review written)

Good, quick response to my questions. Polite and friendly assistance… Read Full Review

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★★★★★

“TravelUp Booking Process - Excellent!”

Written on: 22/12/2014 by mjholewik (1 review written)

I would definitely recommend TravelUp to anyone who is thinking about travel plans. We have used TravelUp on many occasions and always experienced very good communication, booking process & using the website. Thank you, TravelUp! … Read Full Review

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★★★★☆

“Very quick, very helpful”

Written on: 22/12/2014 by 129Robertson (1 review written)

I booked by phone as I found I couldn't get the website to do what I wanted. Peter Brown was extremely helpful with our last minute decision to fly to Phnom Penh via Beijing with a 2 night stopover for new year's eve, returning from Bangkok to London 6 weeks later. Well done… Read Full Review

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★★★★★

“I'd like to say a big thanks to Travelup. I had a...”

Written on: 22/12/2014

I'd like to say a big thanks to Travelup. I had a flight booked through another Travel Agency to Bali. To cut a long story short, my passport wasn't valid for 6 months, so I lost the flight & monies & they couldn't get me on any other flights. My fault, which I accept. Got recommended by a friend to call Travelup. Not only did they find me a flight within half an hour, but it was just short of £600 cheaper than my original booking. Staff were really helpful & prompt, wasn't put on hold on the… Read Full Review

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★★★★★

“Extn: 6802 Customer Services Travel up”

Written on: 22/12/2014 by Yorky1 (2 reviews written)

Had a problem with the Airline amending our tickets. Emailed Travelup and within an hour had a reply. They were on my case and the Airline are to re issue my corrected eTickets… Read Full Review

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★★★★★

“EXCELLENT! very good customer service”

Written on: 22/12/2014 by BlakeSweeney (1 review written)

Advisor was very helpful, he went above and beyond to make ensure my request was met. He was proactive and was very alert in responding to questions. … Read Full Review

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★★★★★

“good service”

Written on: 19/12/2014 by Abolore1 (1 review written)

it was a really great service given to me, and it's make's feel so happy, and am also willing to introduce my friend soon.the company is a good company exspecially with the support of Peter Brown… Read Full Review

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★★★★☆

“Return flights to Port Columbus”

Written on: 17/12/2014 by keeffer (1 review written)

Excellent price. After a re scheduling of the original booking by the airline, I found the TravelUp team very helpful in sorting my concerns… Read Full Review

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★★★★★

“Great service no problems”

Written on: 16/12/2014 by Tania438 (1 review written)

Everything is going through smoothly so far, haven't had my holiday yet… Read Full Review

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★★★★★

“Well Done”

Written on: 15/12/2014 by bhpsp (1 review written)

We used your company last year when we flew FinAir to Delhi. This year tour agent Peter Brown organised our flights for next year with Turkish Airlines to Cenral Asia. In all our dealings with Peter Brown he was very patient as we changed ideas and flights until we managed to get the correct ones to suit our requirement. We will certainly use your company again for our next trip, whenever that may be. Best regards, Peter Gubbins… Read Full Review

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★★★★★

“Great service”

Written on: 15/12/2014 by Riyav232 (1 review written)

Really great service. They responded to all questions quickly and with helpful information… Read Full Review

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★★★★☆

“Great service to get cheap ticket and good email follow up”

Written on: 12/12/2014 by Woodward192 (1 review written)

I booked the tickets to go and see a family member for Christmas. I then emailed realising I didn't have the e-ticket and this was sent to me within 5 hours. A follow up question on contents of the ticket came with quick replies. Very happy, looking forward to the trip!… Read Full Review

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★☆☆☆☆

“Re-Scheduled flight times”

Written on: 12/12/2014 by Deanna282 (1 review written)

Terrible service. Flights were re-scheduled, which I understand is not their fault, however I was informed of this in August, via email. It is now December, I still haven't received my updated e-ticket, and I am chasing them. My flight is in 11 days. In response to my chasing I received an email with the following paragraph: 'We have placed your booking on queue of airline to re-issue; you will receive your tickets within next 7 working days & want to request you to leave 1 good review for… Read Full Review

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★★★★★

“Fab prices and customer service”

Written on: 11/12/2014 by DahliaBrooks (1 review written)

This is the first time I have used Travelup and I must say I have been very impressed by the price I was quoted for my flights and the follow up customer service I have received. There has been changes to my original booking times but these were done to the airline not Travelup but they were hugely apologetic and informed me straight away of the changes.I would not hesitate to recommend them. … Read Full Review

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★★★★★

“Unbeatable prices!”

Written on: 11/12/2014 by McCannha159 (1 review written)

Hassle free, affordable prices, customer satisfaction and continuous updates after booking. With Travelup you experience zero hidden catches during and after booking. The wed-site is easy and straight forward to use. I'll definitely recommend Travelup to my friends and family. In a nut-shell you feel at peace with less worries. I must say Travelup are my favourite… Read Full Review

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★★★★☆

“good ”

Written on: 11/12/2014 by Blevins406 (1 review written)

Jimmy is very grateful staff and i am very happy i choose travel pack… Read Full Review

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★★★★☆

“I had a query about inputting passport details, Jimmy...”

Written on: 11/12/2014 by 486Arnold (1 review written)

I had a query about inputting passport details, Jimmy responded very quickly and was very helpful. He processed my details for me and overall was very happy with his speedy and efficient service :)… Read Full Review

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★★★★★

““Extn: 6802 Customer Services Travel up””

Written on: 09/12/2014 by lucie12345 (1 review written)

Absolutely superb customer service from Travel Up. I was kept fully informed at all times regarding my flight change, any emails I sent were responded to promptly and with all the information I needed. Travel Up went out of their way to find me alternative flights to suit my already made plans. The member of staff who I dealt with was excellent and I would like to mention her by name, hopefully the above review title will identify her as she should be commended for her customer service. I… Read Full Review

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★★★★★

“What excellent service. Couldn't ask for a better...”

Written on: 09/12/2014 by Rogery69 (1 review written)

What excellent service. Couldn't ask for a better response and action to my query. Very impressed… Read Full Review

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