TravelUp Reviews - www.travelup.co.uk

★★★★☆
3.9 / 5
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★★★★★

“Very fast and efficient ”

Written on: 01/07/2017 by 202MacMillan (1 review written)

Great customer service and a great website very helpful however the number of the telephone provided did not work for me but they reply very fast on the email inquiries… Read Full Review

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★★★★☆

“Good and straightforward experience. It was quick and...”

Written on: 29/06/2017 by Zoey267 (1 review written)

Good and straightforward experience. It was quick and the booking was completed immediately. I also booked with the best price available… Read Full Review

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★★★★★

“Prompt and efficient service”

Written on: 27/06/2017 by Mattiek441 (1 review written)

I hadn't heard of Travel Up but booking tickets to the USA was really easy and quick with them. Thank you!… Read Full Review

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★★★★★

“Excellent ”

Written on: 22/06/2017 by Hashish (1 review written)

I really appreciate the security for the payment and the way the cheap flights are divided is amazing into cheapest and samrtest… Read Full Review

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★★★★★

“Very responsive people”

Written on: 22/06/2017 by Lawrence125 (1 review written)

I had an issue with my flight for Montreal, Travelup's team has help me to go through all the issues I faced. I usually never publish any review but I have been very impressed. I would strongly recommend this online travel agency. … Read Full Review

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★★☆☆☆

“Mi è dispiaciuto che non mi sia arrivato subito il...”

Written on: 17/06/2017 by Amya149 (1 review written)

Mi è dispiaciuto che non mi sia arrivato subito il biglietto e abbia dovuto chiedere molte conferme alla banca. Ancora non ho il biglietto che spero arrivi presto!… Read Full Review

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★★☆☆☆

“Mi è dispiaciuto che non mi sia arrivato subito il...”

Written on: 13/06/2017 by Amya149 (1 review written)

Mi è dispiaciuto che non mi sia arrivato subito il biglietto e abbia dovuto chiedere molte conferme alla banca. Ancora non ho il biglietto che spero arrivi presto!… Read Full Review

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★★★★★

“Feel extremely safe and convenience while purchasing”

Written on: 13/06/2017 by ntKidd75 (1 review written)

The processes of purchasing tickets from Travelup is very easy and quick. Just few clicks with clear indications, it saved a lot of time for me. Also, regarding the payment, I chose debt card payment. Travelup wanted to be sure if I am the real card holder, the accounts department even wrote me an e-mail to ask me provide some transactional details, which makes me feel much safer after words. I would love to purchase my tickets again via this platform. … Read Full Review

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★★★★★

“Feel extremely safe and convenience while purchasing”

Written on: 05/06/2017 by JasiekFeng (1 review written)

The processes of purchasing tickets from Travelup is very easy and quick. Just few clicks with clear indications, it saved a lot of time for me. Also, regarding the payment, I chose debt card payment. Travelup wanted to be sure if I am the real card holder, the accounts department even wrote me an e-mail to ask me provide some transactional details, which makes me feel much safer after words. I would love to purchase my tickets again via this platform. … Read Full Review

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★★★★★

“Quick & Easy”

Written on: 04/06/2017 by Dillon325 (1 review written)

Easy and quick booking system. They offered the cheapest prices and price didnt change once you entered their website. Payment was quick and easy. E-tickets were sent via email within 24hours. … Read Full Review

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★★★★☆

“they send me email with all details, ”

Written on: 02/06/2017 by MayraBell127 (1 review written)

they send me email with all details… Read Full Review

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★★★★☆

“Hassle free site and security of payment methods top...”

Written on: 31/05/2017 by ANUPAMP72 (1 review written)

Hassle free site and security of payment methods top priority. Overall very good, reliable and recommended… Read Full Review

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★★★★★

“Great Customer Service”

Written on: 31/05/2017 by SamuelF (1 review written)

It is the second time I buy from TravelUp and the service was great both times. Every time I needed to speak with the Customer Service they were available, helpful and effective. In addition, most of the times they also provide the cheapest rates. … Read Full Review

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★★★☆☆

“Small issues with credit card”

Written on: 26/05/2017 by Rosemary344 (1 review written)

No real issues with company. Some challenges with verification codes which I believe relates more to the credit card company. A bit disappointing to have to pay a 2%fee also… Read Full Review

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★☆☆☆☆

“19 year old son stranded in China”

Written on: 22/05/2017 by Triciaoo (1 review written)

My son had a return ticket from Sydney to London Heathrow on 10 May 2017 purchased from Travel Up.The original ticket was changed and amended several weeks ago which caused inconvenience but we had no choice but to agree to it.He was scheduled to go from : Sydney to Beijing Beijing to Shanghai Shanghai to London. When my son checked the details shortly before leaving Sydney he discovered that another flight had be added to the itinerary and that he had to first fly to Hangzhou.We had not… Read Full Review

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★★★★☆

“Good, I am happy for the fast service! Thanks for...”

Written on: 19/05/2017 by Cadence17 (1 review written)

Good, I am happy for the fast service! Thanks for listening… Read Full Review

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★★★★★

“Excellent customer service”

Written on: 14/05/2017 by 410Gonzales (1 review written)

I would like to thank Travelups agent whom helped me rebook a return flight today, 12.05.2017. He was patient and called me back when I asked . The flight I was to take was cancelled to the following day and he was so helpful. Pity I cannot name him but he was great… Read Full Review

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★☆☆☆☆

“UNETHICAL ”

Written on: 12/05/2017 by qbStevens1973 (1 review written)

DO NOT USE TRAVEL UP. . . VERY UNETHICAL POOR SERVICE. Travel Up do not adhere to their own Terms and Conditions and they do not return phone calls. I had requested for my reservation to be cancelled in writing after a few hours. This was BEFORE Ticket Issue and BEFORE payment was taken as per their terms and Conditions. However they went ahead and ignored my request and issued a ticket after receiving my request. Took money from my account few days after which they are not refunding. More… Read Full Review

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★★★★☆

“Attentive”

Written on: 05/05/2017 by ClaraRinGo (1 review written)

He was very attentive and explained me everything very clear. He was responsive on the phone and very polite. Very good customer service… Read Full Review

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★★★★★

“A singular purchase”

Written on: 05/05/2017 by MicaelaRMartyniuk (1 review written)

I bought multy-city tickets for me and my family departuring from Argentina, final destination Tokyo. It was a dream of ours to make this trip and it is possible now thanks to TravelUp and specially because of the patience. We ended the operation via telephone because I could not make it online from my country, so it was a very difficult and intricate purchase. He kindly called me and we could make it! I'm not a fan of the credit card fee, nevertheless the deal we got in Travelup was much more… Read Full Review

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