GO Outdoors Reviews - www.gooutdoors.co.uk

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★★★★☆
4.1 / 5
2396
82% of users recommend this
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★☆☆☆☆

“Bad communication badly let down”

Written on: 20/07/2015

Ordered a tent, no delivery after one week so I chased the order only to be told " sorry it's out of stock so we have cancelled your order". No communication prior to that or to let me know they had canceled it. If it wasn't for me chasing I'd still be waiitng. Needed the tent quickly for camping so ended up buying elsewhere. Would not recommend these to anyone. I would have been happy if they would have let me know there wasn't any stock or emailed me 2/3 days after order. Needles to say won't… Read Full Review

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★★★★★

“quality shoes”

Written on: 20/07/2015 by Curran323 (1 review written)

Very pleased with quality of walking shoes. Definitely shop with go outdoors again… Read Full Review

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★☆☆☆☆

“Delay !”

Written on: 19/07/2015 by jzTempleton219 (1 review written)

I ordered this bag and it was too small so I returned the product immediately . This was the first week in July . We are now in mid July yet no refund ! I have emailed them twice and finally gave them a call this morning hopefully I should get my money back this week ! There was nothing wrong with the product but the website that I thought was most reliable landed up being extremely disappointing !… Read Full Review

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★★★☆☆

“Regatta sizes are rubbish”

Written on: 18/07/2015 by ShannonRamos (1 review written)

I bought the regatta fleece and the sizes are not very giving, wouldn't buy them again!!!… Read Full Review

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★☆☆☆☆

“You cancelled the order!”

Written on: 18/07/2015 by Reallyunhappy (1 review written)

I find it bizarre the GO Outdoors is asking for a review especially as they cancelled my order!!! I placed the on line order for the Berghaus coat which was a present for my wife's birthday the process accepted my order and took the payment they then cancelled the order three days later saying that it was out of stock which I find strange as there where dozens of the coats in their Peterborough store......... I won't be ordering online again… Read Full Review

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★★★★★

“dry and secure”

Written on: 18/07/2015 by majikhands (1 review written)

Purchased last week for a camp in north wales.. first night there it rained heavy.. nwe woke to a perfectly dry and secure tent.. spacious yet snug, i was able to get my gear stashed safely with room to spare.. plenty of room for two adults and a child in sleeping area... well worth the money… Read Full Review

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★★★★★

“Outwell Jasper Chairs”

Written on: 18/07/2015 by Kaydence92 (1 review written)

We ordered these two chairs on line, we got confirmation of the order with an expected delivery time and date. An Email on the morning of the expected delivery stating the time of the delivery. we weer kept wellinformed of the progress of our delivery and it arrived on time. will definatley use this service again. The chairs were great too, really copmfey and light. we took them on a camping expediton last week.!!!… Read Full Review

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★☆☆☆☆

“Go outdoors in general”

Written on: 18/07/2015 by 287Monroe (1 review written)

The items that have arrived are great. The only problem is they have come 10 days late… Read Full Review

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★★★★☆

“Five star product, minus one star delivery choice ”

Written on: 18/07/2015 by Briannaq31 (1 review written)

Item was.perfect as ordered although the delivery was not a smooth process which ended in my item being left in my wheelie bin by the delivery service even though I had stated to leave with neighbours (not impressed as I had to empty the bin to get to my package)… Read Full Review

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★★★★★

“GREAT PURCHASE”

Written on: 17/07/2015 by SHNICK (1 review written)

SPACIOUS AND WELL DESIGNED.LIKE THE MANY WINDOWS AS YOU DON'T FEEL PENNED IN WHEN INSIDE. WOULD HIGHLY RECOMMEND… Read Full Review

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★★☆☆☆

“Very poor delivery service”

Written on: 16/07/2015

When ordering a product, if it's for sale on the website and available for delivery you assume that it's in stock. No indication of this on the website so again assume it will be delivered on time. After the expected time comes and goes I here nothing. Contact them and am told that they are waiting on two items from manufacturer. I point out that there was no mention that the items were out of stock and was told that they are in stock but they are waiting on delivery!!!! Ummmmm then that… Read Full Review

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★★★★★

“Good value for money”

Written on: 16/07/2015 by mlydick (2 reviews written)

Arrived in time stated and packaged well. Product strong and quality for the money.Alreadt used and proved to a great purchase… Read Full Review

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★☆☆☆☆

“Lack of support”

Written on: 16/07/2015 by pissedoffcamper (1 review written)

I purchased a Kalahari 8 - 8 Berth Tent online. The first time I erected the tent one of the poles broke. When I asked Go Outdoors if I could have a replacement pole or where I could buy one they said that they do not have spares. Great £400 of useless canvas now sat in my garage… Read Full Review

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★★★★★

“just the job”

Written on: 16/07/2015 by toRoach156 (1 review written)

This item was for my son to wear when riding on his motorbike, so are perfect, merino wool is so comfortable, lightweight and very good insulation. I appreciated the fact that two wooden camphor balls were included, to keep the moths at bay. I will be ordering more in the future. I cannot think of anything that I do not like about it. My son was extremely pleased with it. I would definitely recommend others to buy them for thermal underwear in the Winter. I also appreciated the speedy delivery… Read Full Review

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★★★★★

“My Purchase”

Written on: 15/07/2015 by 282Goode (1 review written)

Great product, great price, prompt delivery - cant ask for more except buy one get pone free!… Read Full Review

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★★★★★

“Hi Gear Kalahari 8 Man Tent”

Written on: 15/07/2015 by 206Holland (1 review written)

Shopped around on the internet and found that the Hi Gear Kalahari Elite had some of the best of reviews for a family who occasionally camped. Go Outdoors had the best price and extremely good delivery service. We used the tent for the first time and it was really easy to put up - I would say it took 15 minutes. We had loads of people coming over asking to see the tent and quite a few asking where we bought it. Definitely inspired tent envy! The tent was perfect for us - family of 6 and a… Read Full Review

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★☆☆☆☆

“Poor service”

Written on: 15/07/2015 by Haynes468 (1 review written)

The item I ordered did not arrive after 1 week and I realised that it was not in stock . I had no communication from Go Outdoors regarding my order or as to when the item would be in stock. I cancelled the order and found the same item elsewhere which was delivered within 1 day… Read Full Review

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★★★☆☆

“Bike looks good but was damaged”

Written on: 15/07/2015 by JamieCooper124 (1 review written)

Rear derailleur was bent on arrival & rubbing against the chain, took it into store & they ordered me a new one but that was 6 days ago & not heard from them since. Looked like a great bike for the price but not had a chance to ride it yet. Gears & brakes needed a lot of adjustment too, not sure how much quality control was done in the Bangladesh factory… Read Full Review

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★★★★☆

“Good customer service”

Written on: 14/07/2015 by George97 (1 review written)

The package was being held in a delivery depot for days and not delivered nor was the status being updated. I contacted the courier and was told that it was not their problem but the originators and that I should get in touch with the originator Go outdoors. I contacted Go outdoors and they got onto the courier and got it sorted immediately. In addition because I had waited for the package for so long my delivery charge was refunded… Read Full Review

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★★★★★

“Buying sandals off the internet ”

Written on: 14/07/2015 by Berrycg429 (1 review written)

It was easy fast & got what we ordered within 3 working days easy… Read Full Review

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