GO Outdoors Reviews - www.gooutdoors.co.uk

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★★★★☆
4.1 / 5
2116
83% of users recommend this
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★★★★★

“Speedy service!”

Written on: 14/04/2014 by Young283 (1 review written)

Saw this offer in Go Outdoors own leaflet and ordered via Internet. Chairs arrived within a few days and were perfect for what we wanted at an amazing price… Read Full Review

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★★★★★

“Quick and efficient”

Written on: 13/04/2014 by Karson226 (1 review written)

I bought a Vango Banshee 300. I have looked in stre and liked it, has good on-line reviews so when it was on offer I bought one. I also bought a high gear show bag which was nice quality for the money and so nikwax solar proof for the tent. Arrived two days later, well packed, all items as described. So all in all very pleased… Read Full Review

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★☆☆☆☆

“A waste of my time”

Written on: 09/04/2014 by 19Lindsey (1 review written)

I order online,Am happy with my order,I get my order sent too my store in swindon,Then i get told its out of stock !!.So why let me order it !!!… Read Full Review

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★★★★☆

“Ready to Go Outdoors”

Written on: 09/04/2014 by TaniyaMurray (1 review written)

My wife is going to Glasto with our 30yr old daughter (so you can guess at her age), but it's on her 'bucket list'.So she needed a tent and after a couple of clicks we bought a Hi Gear Nucleus 3 Tent for £49.99 (discount card price). payment was easy, it came quickly and undamaged - impressed! Not too sure about the Discount Card part though - a bit pointless except for GO who capture your details more easily using it but it is of little use to the client… Read Full Review

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★★★★☆

“Handy Directors chair for your Camping needs”

Written on: 04/04/2014 by Spireites11 (1 review written)

This is a great lightweight chair you can pick it up with one finger. Good if you want a chair that you can take anywhere. Will be buying more products from them… Read Full Review

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★★★☆☆

“Took your time”

Written on: 04/04/2014 by Stantonhn1976 (1 review written)

Ordered a discount card on 17th and it arrived 10 days later! just for a card! could do better :/… Read Full Review

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★★★★★

“practical and cost effective”

Written on: 04/04/2014 by 477Woodward (1 review written)

Got exactly what I needed at a reasonable price. All staff were very helpful in giving advice before I made my purchase… Read Full Review

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★★★★☆

“GO GO GO”

Written on: 31/03/2014 by AmirahMcKay30 (1 review written)

We were there mainly to get gas refill and a new bottle, the assistant at the tills immediately knew what to do and said if we would like to look round the goods would be there when we came back. We walked round the store saw many offers and some interesting goods, we were asked twice politely if we required help. When we went to the register as stated the goods were ready for us we paid we were told about on line review etc. We were not in need of any special information or help, and were… Read Full Review

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★☆☆☆☆

“Misleading promises”

Written on: 31/03/2014 by Martin_J_sellers_yahoo.co.uk (1 review written)

I will never use your service again, I paid for an express delivery of a rucksack, but despite stating it was in stock (and heavily advertised) it was not available. I assume this was a trick so I was forced to go to the store to pick it up and therefore not get the online discount. This was the trick used on the walking poles, which promised a discount but then it would not let you order on line, but forced you to collect - thereby saving you the discount. There are many more online stores… Read Full Review

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Gooutdoors's Response to Martin_J_sellers_yahoo.co.uk's Review

Written on: 01/04/2014

Hi there,

I'm not fully sure I understand the issue at hand here. We haven't had any online discounts that haven't been available in store lately. Which items were you trying to purchase?

Were you trying to buy the item for home delivery and received an email stating it was out of stock? Or were you trying to get delivery to store?

Any further information you can shine on this issue would be appreciated.

Thank you,

Brandon
GO Outdoors Web Team

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★★★★★

“The service”

Written on: 29/03/2014 by PeterKHall (1 review written)

I could not fault the service, my new Brasher walking shoes were ordered over the internet service at 5.30pm on a Saturday evening & I was amazed that they were delivered before 10.00am on Monday morning, I would not have expected my order to have even been processed for shipping until Monday so absolutely 100% satisfaction for delivery. I purchased a pair of Brasher Countrymaster GTX walking shoes and other than the fact that they are sturdy and well constructed they havent been used enough… Read Full Review

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★★★★★

“Great”

Written on: 28/03/2014 by GracieMcDowell (1 review written)

Fantastic price, service and quality. Enough said… Read Full Review

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★☆☆☆☆

“Boots not as good quality as i thought”

Written on: 28/03/2014

I bought my Brasher boots on line ( big mistake) I should have gone to the shop to buy them. They seem like they are a cheaper version of the ones I have previously bought in the shop. I could not be bothered to send them back ( another reason ) for buying direct from the shop. Try before you buy. Overall very very disappointed… Read Full Review

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Gooutdoors's Comment

Written on: 01/04/2014

Hi there,

We're sorry to hear that. You can always return the boots via collect+ if that is preferable?

I can assure you the boots sold online are the same sold in store.

Brandon
GO Outdoors Web Team

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★★★★★

“folding chair & pillow”

Written on: 27/03/2014 by AriellaWooten75 (1 review written)

after placing my order for my chair & pillow i was suprised it was almost delivered the next day as i did not exspect it to arrive for atleast 5 working days but as i had placed the order late in the evening but go out doors excelled yourselfs with a promt service for which i thank you… Read Full Review

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★★★★☆

“Craighoppers short sleeved tee shirt”

Written on: 26/03/2014 by Kendalljn154 (1 review written)

Great value and quality my son enjoys wearing a really cool shirt… Read Full Review

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★★★★★

“Great service!”

Written on: 24/03/2014 by McConnell346 (1 review written)

I ordered a jacket for my 10 year old son. Unfortunately after I'd ordered it they realised that they had none in stock. They offered me a discount code but it didn't t work. I still ordered a replacement. The jacket is great!… Read Full Review

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★★★★☆

“Brasher Walking Shoes”

Written on: 24/03/2014 by Emilio411 (1 review written)

Received excellent advice and service from very knowledgable staff. Website a bit vague/ambiguious on offer I.e. " for home delivery only"… Read Full Review

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★★★★★

“Customer Service”

Written on: 24/03/2014 by Fraserjb136 (1 review written)

My recent and first visit to Go Outdoors Edinburgh was a pleasurable experience. I found all members of staff I spoke to (three) most helpful and keen to assist with my queries.Nothing was too much bother and they were all interested in ensuring I purchased the right products for me. I will certainly be back to obtain items I need associated with my recent purchase of a Trailer Tent… Read Full Review

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★★★★★

“satisfaction”

Written on: 24/03/2014 by NylahPearson243 (1 review written)

From the moment I entered the store the staff were helpful, I found the products I needed and was seen to at the tills quickly and politely, a very professional service thanks… Read Full Review

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★★★★★

“The best shop ever”

Written on: 24/03/2014 by Hudson494 (1 review written)

I travel over 30 miles to come especially to your store..last year I was given fantastic advice & support when purchasing all my gas bits for my camper van. Was made to feel very important & the staff took their time with me Your store is always my first choice when I want to purchase anything for camping or walking Keep up the good work… Read Full Review

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★★★☆☆

“Half order received but to wrong address”

Written on: 24/03/2014 by Gavla88 (1 review written)

I was waiting for days after the delivery date and when I finally tracked the parcel it was delivered to the wrong address but nothing was passed on to me. When I finally received the parcel I was missing the card and am still waiting for it now… Read Full Review

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