GO Outdoors Reviews - www.gooutdoors.co.uk

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★★★★☆
4.2 / 5
3551
84% of users recommend this
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★★★★★

“Never been more impressed with a next day home delivery.”

Written on: 10/09/2015 by MalikCrawford (1 review written)

I would like to congratulate not only the team from go outdoors but also the courier company. We ordered our tent around 5.30 pm on the Thursday night with a next day delivery, did I expect it to arrive the next days, no I didn't. How wrong I was, not only did it arrive the next day but I received several e-mails from the courier company informing where my tent was, from leaving go outdoors to arriving at my door. We bought the vango Antaeus 600, there is only me and my wife, I know big tent… Read Full Review

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★☆☆☆☆

“Shocking customer service”

Written on: 10/09/2015 by 275Diaz (1 review written)

After placing an order online, all appeared to go through fine, was contacted nearly 2 weeks later to say the shoes were out of stock. Upon receiving an email to review my items ordered phone to check order status to be told that entire order had been cancelled?! Shocking customer service and complete failure on communication!!… Read Full Review

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★★★★☆

“excellent customer care”

Written on: 10/09/2015 by Cooneyjq1991 (1 review written)

I had a horrific failed next day delivery experience - not GoOutdoor's fault - but beware ordering anything urgently that you need for an expedition! Once the customer care lady at GoOutdoors heard of my complaint, she spoke directly to the UKMail delivery company and ensured they printed out a map for their driver (amazingly they don't have GPS or adequate maps, nor do they ask managers or phone you for help if they can't find your address) - so I got my item the next working day after the… Read Full Review

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★★★☆☆

“Out of Stock at Store”

Written on: 10/09/2015 by Augustj1951 (1 review written)

Staff were very helpful at my nearby store but called to say two of the items ordered were not in stock despite the store checker system saying they had stock of the items. I decided not to buy the rest of the order and sourced the goods else where at virtually the same price. Have been to the store twice since then and bought lots of other outdoor goods and very happy with them… Read Full Review

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★★★★★

“Go outdoors! Go on!”

Written on: 10/09/2015 by Zoe55 (1 review written)

Great products at great prices delivered on time. Job done… Read Full Review

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★☆☆☆☆

“What a shambles”

Written on: 09/09/2015 by Stuart281 (1 review written)

Orders two items had an email saying one was out of stock but they had already taken the payment from my account I asked for a refund had no reply but was then sent an email saying both items were in stock and arrived in store, great went to pick up, drove 15 miles on my day off only to be told actually one item wasn't in stock. When I spoke to customer services she said it was shops fault. Once again I asked for a refund and was told by customer services it would be done immediately.... 3… Read Full Review

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★★★☆☆

“Far too slow”

Written on: 09/09/2015 by Clark459 (1 review written)

Nothing wrong with the service itself, but why does it take nearly two weeks to get a sleeping bag delivered?… Read Full Review

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★★★★☆

“Excellent service my goods were delivered on time and...”

Written on: 08/09/2015 by McNulty235 (1 review written)

Excellent service my goods were delivered on time and in good order . The go outdoors web site was easy to navigate and simple to use. I would strongly recommend this service to my family and friends . I would not hesitate to use this service again… Read Full Review

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★★★★★

“Excellent buy”

Written on: 08/09/2015 by cmc46 (3 reviews written)

Excellent product and price, just as described… Read Full Review

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★★★★☆

“Home Delivery was a hassle”

Written on: 07/09/2015 by lisam561 (1 review written)

I ordered for delivery to my home but as I wasn't in I assumed it would be left in a safe place but it wasn't. The delivery company then arranged for it to be delivered the next day on the condition that I print out a form for them to collect, fill it out and leave it where I wanted my parcel to be delivered. The form was left behind with my parcel it could've been left on the first day in a safe place without all that hassle. Next time I will just get it sent to store. Other than the delivery… Read Full Review

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★★★★★

“Great Quality - Great Value”

Written on: 07/09/2015 by PaulO65 (1 review written)

Having purchased water resistant jackets for three of the family, we decided to treat our eldest to one from GoOutdoors instead of his usual supermarket choice. He loves it. Said it looks really grown up and kept him dry during a recent rainstorm (well he went in the garden just to wear his new coat in the rain lol). Have used GoOutdoors before, hence why we paid the bargain £5 joining fee for another year of great discounts on high quality products… Read Full Review

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★★★☆☆

“Awful courier service”

Written on: 07/09/2015 by Poodleloo (1 review written)

Nice jacket. No problems there.. However, the courier service used (U K. M A I L) are the worst company I've ever dealt with. They were rude and incompetent. Have complained to Go Outdoors over a week and nobody has responded. I will not be ordering anything online again unless they change delivery company… Read Full Review

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★★★★★

“Rapid delivery - excellent product”

Written on: 07/09/2015 by GOMNorthWales (1 review written)

Very quick delivery and great kit. Would recommend Go-Outdoors on competitive price and good service. Would recommend Rab Neutrino Endurance for all the obvious reasons - quality manufacture, folds up small enough to stow and keeps you warm on cool nights and cool mornings. If it lasts as well as my Rab down vest (original Sheffield manufactured and more than 20 years old) I'll be very very pleased… Read Full Review

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★★★★★

“Better than expected”

Written on: 07/09/2015 by 450Reynolds (1 review written)

Good Product, Good Service. Just what we needed… Read Full Review

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★★★★★

“Fantastic seevice to Australia!”

Written on: 05/09/2015 by OutbackJack (1 review written)

I am originally from the UK, and have bought many items in Go Outdoors before, all of which I've been very happy with. After moving to Australia several years ago, I was appalled at the price and the lack of choice of outdoors gear, and only recently has it occurred to me to see if Go Outdoors deliver over here. Not only do they deliver, but it's only 10 pounds, and it gets here in about a week. Very happy! I bought a couple of Crag Hopper trousers and a pair of Merrell walking shoes, they all… Read Full Review

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★★★★★

“cant fault”

Written on: 04/09/2015 by mikkart (1 review written)

good product excellent very satisfied… Read Full Review

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★★★★★

“super service”

Written on: 04/09/2015 by McGinnisps25 (1 review written)

Excellent, perfect material great fit really comfy. Great price and fast delivery. Definitely recommend… Read Full Review

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★★★☆☆

“Long delivery date”

Written on: 04/09/2015 by jrOgle268 (1 review written)

When ordering I was told it would delivered on a Friday, but it came a few days after. I also got an email saying it would be with me soon, this was after the item had been delivered. Delivery driver was professional and polite… Read Full Review

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★★★★★

“BBQ HOSE”

Written on: 04/09/2015

Very pleased with item, excellent service and prompt delivery… Read Full Review

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★★★★★

“Excellent service”

Written on: 03/09/2015 by Deb999 (1 review written)

Recently ordered some Merrel ladies walking sandals - I've not used Go outdoors before. Great service, delivered really quickly and great product. They will be excellent on my forthcoming holiday!… Read Full Review

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