GO Outdoors Reviews - www.gooutdoors.co.uk

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★★★★☆
4.1 / 5
82.8% of users recommend this
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★★★★★

“10% Off Price Match”

Written on: 14/11/2013

Meant I could use my local store, and the money I saved meant I could buy 3 more items from you; good for you, good for me, thank you… Read Full Review

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★☆☆☆☆

“Asked for price match and 10%. Didn't knock off the...”

Written on: 14/11/2013

Asked for price match and 10%. Didn't knock off the 10% at the till… Read Full Review

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★★★☆☆

“Order”

Written on: 14/11/2013

when arriving at the store.I went to the collection counter to pick my goods up to be told they didn't have a order for me. Very surprised as ordered the day before and had a order number,lucky had the stock in store… Read Full Review

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★★★★★

“How amazing is Go Outdoors”

Written on: 14/11/2013

Once you have got your head around the £5 charge for the discount card. strange but true you have to pay to get a discount, so make sure the value of the purchase is more then a £5 discount card charge. Fantastic 'price match' policy It says in large print on your sign & in the shop we price match any like for like product including postage & I was amazed they did, and I also got an extra 10% off for price matching Fantastic would highly recommend go outdoors … Read Full Review

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★★☆☆☆

“Nobody on the shop floor.”

Written on: 14/11/2013

I went to the store in Colchester recently to purchase a Berghaus Popena Women's Hooded Hydrodown™ Jacket and to get a pair of Mens Meindl boots. It was about 9.45 am in the morning. I found the jacket on a rack then went to the footwear section. There was no one there. I looked at the boots for about 5 minutes still no one came to ask if I needed help. I went to the checkout desk and they put a call out for someone to go to footwear section. I walked back and waited for 30 seconds… Read Full Review

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★★★★★

“Good quality clothes”

Written on: 14/11/2013

The shopping experience is good as the staff give a friendly greeting as you enter the store. You can take time to look at the items and try items on. The items to be located with friendly staff who know the products well. We do like the £5.00 store card as there are some amazing price difference. Good on the wallet. Thank you for a great store. We live a good distance away but it is always worth the journey. With many thanks Teresa Thorne… Read Full Review

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★★★★★

“No hassle offer”

Written on: 14/11/2013

I have used the go outdoors 10% offer twice now without any issues at all. Great service and really pleased with the quality of items purchased. I always go in store so can't comment on web service… Read Full Review

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★★★★★

“Great Service”

Written on: 13/11/2013 by jamesbrightley (1 review written)

Visited my local Kidderminster store and had great service and help with my selection. took advantage of the price match they offer, not only did they match the price but also beat it by 10%, what more can I say, amazing service! Will definitely be buying more of gear from GoOutdoors… Read Full Review

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★★★★★

“Very helpful & informative staff”

Written on: 13/11/2013

I didn't even know that the price matching applied in this store, however the quick thinking of my husband meant that we got a fantastic product at a great price. The staff were extremely helpful and informative, responding to the price matching efficiently… Read Full Review

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★★★★☆

“dare2b Take Heed jacket”

Written on: 12/11/2013

I first seen this jacket in medium which is my usual size but I found this to be very tight on the shoulders so I returned to the store for an exchange to a larger size. No hassle exchange at the store. I also found a cheaper cost price of the same jacket at another site on the internet The store matched this price and even gave a further 10% off well pleased… Read Full Review

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★★★★★

“Price Guarantee ”

Written on: 12/11/2013

Excellent service, informed Go of price I found on Internet for boots I had purchased and they refunded me almost immediately. … Read Full Review

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★★★★★

“Great price & service ”

Written on: 12/11/2013

Great service, good selection, helpful re fitting and choosing, good prices, hassle free price match… Read Full Review

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★★★★★

“Always know what they are talking about”

Written on: 12/11/2013

All the staff at Go Outdoors are knowledgeable about their products and will to find the best item for each customer. They are welcoming and friendly… Read Full Review

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★☆☆☆☆

“Not as ordered”

Written on: 12/11/2013 by njeans (1 review written)

I ordered the North Ridge Elbrus Down Jacket with 80/20 duck down, costing £57.87, reduced from the retail price of £150.00. However, when I went to collect the item from my local store in Sheffield, I was presented with the North Ridge Elbrus II Men's Down Jacket with 70/30 duck down, costing £60, reduced from the retail price of £120 - a significantly inferior product. How hard can it be to find the correct item as ordered?… Read Full Review

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Gooutdoors's Response to njeans's Review

Written on: 13/11/2013

Hi there,

We're very sorry you receive the wrong order, and i'm sure the store would be happy to exchange because of their error. The Elbrus I and Elbrus II are very similar looking jackets so a mistake could easily be made, but obviously shouldn't have been.

Your feedback has been passed on to store, and hopefully they can be more careful in future.

Thanks,

Brandon
GO Outdoors Web Team

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★★★★★

“Fantastic service”

Written on: 12/11/2013 by Oranges10 (1 review written)

The Sheffiwld store sorted provided fantastic service and nothing was too much bother… Read Full Review

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★★★★★

“Warm dry feet all winter”

Written on: 12/11/2013 by bankofgranny (1 review written)

I bought those boots last winter for my 6 year old Grandson. He lives in an area where they get a lot of snow. As he walks to school I wanted a good pair of winter boots to keep his feet warm and dry. These boots did the job perfectly. I have just purchased a new pair ( bigger size) for this winter as he wore them hail, rain and snow all last winter. The Hi-Gear 3-in-1 jacket is done in his school colour so I also bought him 2 of those ( still fit). He was well protected from the elements… Read Full Review

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★★★★☆

“What a great find!”

Written on: 12/11/2013

So much under one roof. Came looking for walking boots, and blown away by fantastic choice and even better prices, found a pair (after a year of looking) almost immediately! Will be back when I've more time to do the rest of the store justice!… Read Full Review

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★★★★★

“new gloves”

Written on: 12/11/2013 by spidermann (1 review written)

i got these new fleece lined gloves as i believe winter is around the corner. they fitted lovely nice and snug and they are also waterproof which is what i wanted as well, i believe this was a good purchase at a reasonable price… Read Full Review

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★☆☆☆☆

“Read small print”

Written on: 12/11/2013 by Shootdiving (1 review written)

Ridiculous 'price match' policy It says in large print on your sign in the shop we price match any like for like product So I printed off the paper work to prove price match and everything was ok Took to the counter until 'Woman Hitker' got involved It says on a massive billboard in the shop we price match and "product" It does not state product inclusive of postage. Neither does it say subject to terms and conditions Not happy… Read Full Review

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Gooutdoors's Response to Shootdiving's Review

Written on: 12/11/2013

Hi there,

Thanks for your feedback. As you've mentioned, we do beat prices on like for like products, however we have to take into account the overall price you can purchase the product for elsewhere. If the product plus delivery is more isn't cheaper than you can purchase it from us, then we can't beat the price.

Full Price Guarantee terms are available on our website.

Thanks,

Brandon
GO Outdoors Web Team.

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★★★★★

“brilliant”

Written on: 12/11/2013 by katrab (1 review written)

The service is brilliant and would recommend to everyone… Read Full Review

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