GO Outdoors Reviews - www.gooutdoors.co.uk

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★★★★☆
4.1 / 5
82% of users recommend this
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★★★☆☆

“Suitable for occasional short term use only!”

Written on: 27/07/2013 by Phroeadd (1 review written)

I bought this as extra shelf space when BBQ'ing. Due to the price had no illusions that this product would be terribly sturdy and it isn't! I cannot imagine it would hold a camping stove and other equipment with any safety and there was no means by which to secure the splatter/wind guard to the shelf;? bits missing as also no instructions. However,for what I wanted it for and the price I am quite satisfied… Read Full Review

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★★★★★

“Price guarantee works well”

Written on: 27/07/2013 by millydog (1 review written)

Found my item a fair bit cheaper just down the road. Went back to the shop and gave me the 10%off the cheaper price. Bang on. very happy with it… Read Full Review

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★☆☆☆☆

“Delivery none existent”

Written on: 27/07/2013

Would not use go outdoors online again. Ordered Garmin Oregon. Email said delivery on Friday between 06.30 and 19.30. Sat in all day waiting. Checked on line tracker to see delivery man said he had called and left calling card, he never. Phoned Sat morn to complain and was told it would definitely arrive Monday. It didn't. Online tracker again said delivery man been and left calling card. Lying again, because he never. Phoned again Monday to complain again. The guy I talked to called delivery… Read Full Review

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Gooutdoors's Comment

Written on: 29/07/2013

Hi there,

Thanks for bringing this to our attention. Our delivery partner is UKMail and we'll be passing this feedback on to them, as we expect a much higher level of service from any partner we use.

We apologise for the time wasted on your part and agree this service isn't good enough.

Brandon
GO Outdoors Web Team

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★★★★☆

“thumbs up for price gaurantee”

Written on: 27/07/2013

The company were true to there word, I found a identical product, at a lower price, and Go Outdoors , kept there promise, to match price … Read Full Review

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★★★★★

“Sunnto GPS Watch price match”

Written on: 27/07/2013

I was initially apprehensive about your price match offer but all I had to do was tell the shop the web site I had seen the better price on and they checked it in the shop, agreed the price and then knocked a further 10% off that price. Very impressed with the service level and I have returned many times since… Read Full Review

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★★★★★

“Fantastic”

Written on: 27/07/2013

Go outdoors is a awsome shop and great staff and ethics… Read Full Review

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★★★★★

“Price match guarantee ”

Written on: 26/07/2013

Really easy to do, a quick email back confirming the price match and taking an extra 10% off! Picked up the items in store, producing the email on my phone. At the tills the cashier caused a little bit of a queue whilst checking the email. If the process could be linked to the discount card so that when it was produced it automatically applied the discount it would be even easier. Failing that just giving the reference number listed on the email to input into the till would save a lot of… Read Full Review

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★★★★☆

“very good service. very good quality of goods”

Written on: 26/07/2013

very good service. very good quality of goods… Read Full Review

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★☆☆☆☆

“Discount card. . ”

Written on: 26/07/2013

I purchased a discount card from go outdoors, which was a waste of £5.00 as all of the products can be found cheaper on numerous sites. The delivery charges are also very high… Read Full Review

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Gooutdoors's Comment

Written on: 29/07/2013

Hi there,

One of the benefits of being a discount card holder is using our price guarantee, which means we'll beat cheaper prices by 10%

Hope this helps,

Brandon
GO Outdoors Web Team

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★★★★★

“Staff members was very helpful couldn't do enough for...”

Written on: 26/07/2013

Staff members was very helpful couldn't do enough for us asked if you priced match which he did without any fuss really enjoyed our visit to go outdoors,made a member to so we received more discount on our purchases very happy shoppers. We would definitely recommend go outdoors to our friends. Got no complaints at all… Read Full Review

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★★★★★

“Price match promise”

Written on: 25/07/2013 by RamblingRick (1 review written)

I actually mainly do my shopping in my local gooutdoors store. The staff are very knowledgable and can't do enough to help you. The range of clothing and accessories is fantastic, from entry level equipment right through to the top end gear. The price match promise is fantastic as you can find what you want, go online, and they'll match it... I've saved £100's over a period of time!!! Get your gear and get out there and enjoy a decent British summer!… Read Full Review

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★★★★★

“Really good quality for a good price.Weare using the...”

Written on: 25/07/2013

Really good quality for a good price.Weare using the chairs all the time in the garden, we went camping,very happy with the purchase :)) I would definitely recommend it!… Read Full Review

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★★★★★

“Best Price Guarantee EVER”

Written on: 25/07/2013 by Billymesh (1 review written)

Having carried out my research on line about which BBQ to buy for my caravan I finally decided on a brand and model that I wanted. It wasn't exactly cheap though at averaging around the £200 - £220 mark so I carried on looking as to where I could get best value for money. I finally found a web site that did free delivery at a great price of around £179. Being the impatient sort I really wanted it NOW so headed off to the nearest Go Outdoor store to test out whether the 'Price Guarantee' was… Read Full Review

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★★★★☆

“10% price guarantee”

Written on: 25/07/2013

Go Outdoors does was it says on the tin if you find an item in their store cheaper in another shop or on the internet they will honour that price plus give you a further 10% off. Brill. Be aware that if postage cost brings the item price equal to or over the price currently held by Go Outdoors then it doesn’t count. … Read Full Review

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★★★★★

“Awesome”

Written on: 25/07/2013

Fantasic deal with the chance reserve and collect. when we got to the outlet the staff were completely knowledgable and concertious well done… Read Full Review

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★★★★☆

“Good but a tiny bit slow to sort out”

Written on: 25/07/2013

This is a very good offer, however the process is a little slow and I dare say could be refined to run faster and smoother! I was stood waiting at the till for over ten minutes whilst waiting for it to be organised; all this in the searing temperature of the warehouse as there is no air conditioning! :-( not too great! Overall, despite the wait and the heat, it is a very good offer!… Read Full Review

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★★★★★

“Price Guarantee”

Written on: 25/07/2013

Great deal to start with but even better when price matched and additional 10% discount. Staff were very helpful. Well done i'll be back for the rest of my camping kit soon!… Read Full Review

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★★★★☆

“Great outlet for the outdoors”

Written on: 25/07/2013

The store has a great range of products which appeal a wide range of enthusiasts. The price match facility is great and I have saved quite a bit on a few items, though generally they do have the lowest. Stock levels in the shops do vary and it can be frustrating as it can be a bit of a lottery. Overall it's a great shop which competes with the best and allows novices and experienced people to access the outdoors… Read Full Review

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★★★★★

“Great for keeping weight down in caravan”

Written on: 25/07/2013

Having already bought the egg poacher, we decided to get the pan set as our stainless steel set were so heavy. these are ideal for the caravan as they are good quality, easy to store and keep the weight down. Attractive design, nice colour and good to use. Let's hope they stand the test of time!… Read Full Review

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★☆☆☆☆

“Wrong size!”

Written on: 24/07/2013 by kaz1317 (1 review written)

After going to the store and being ignored by staff, I decided to order online. When I received the order, I found the wrong size had been sent out. I checked my original order that said XXL but in the package was a fleece jacket in XL. This is the first time I've ever shopped with Go Outdoors and will be reluctant t shop with them again! Luckily the store swapped the fleece for me… Read Full Review

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Gooutdoors's Response to kaz1317's Review

Written on: 25/07/2013

Hi there,

We're very sorry to hear you were sent the wrong order. If you'd like to get in touch with us to see if there's anything we can do, please feel free to send an email.

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