GO Outdoors Reviews - www.gooutdoors.co.uk

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★★★★☆
4.2 / 5
3716
84.4% of users recommend this
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  • Customer Service

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  • Value For Money

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★★★★☆

“Very good service”

Written on: 18/11/2015 by Reyeskg323 (1 review written)

Excellent response and great time scale from ordering to receiving… Read Full Review

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★★★★★

“Nice jacket”

Written on: 17/11/2015 by Moserlv170 (1 review written)

Very cute and light jacket,I bought for my daughter ,she is 163cm 42kg,size34 is fitted!… Read Full Review

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★☆☆☆☆

“Poor customer service”

Written on: 16/11/2015 by Mckayla96 (1 review written)

Delivery: Ordered £650 goods on next day delivery - waited around all day, but the goods did not arrive. To be fair, GO Outdoors did refund the delivery charge. Returns: As the goods arrived late, had to source the goods elsewhere and therefore returned the goods to the store the following week. The return process was a complete nightmare and took at least 1/2 hour. The poor lady on the till did not know what to do and her manager refused to assist her. Instead of refunding the money owed to… Read Full Review

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★★★★☆

“Good service but poor product”

Written on: 16/11/2015 by isCrowley129 (1 review written)

I ordered a Ortlieb Dry Bag PD 350 (79 Litre) online, it arrived and the material was so thin I just didn't have any trust in the product. I have since ordered another bag, same brand but it's much better quality and unfortunately I didn't buy it from GoOutdoors. I went in store and returned it.l The staff were very helpful and returned the items cost promptly to me… Read Full Review

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★★★★★

“Go Outdoors - Simply Wonderful!”

Written on: 16/11/2015 by kaMaloney142 (1 review written)

I have ordered from Go Outdoors several times now. The web-site is very easy to navigate, each order has been very easy to place and pay for - the items have then arrived speedily. The goods which Go Outdoors sell are very competitively priced too. This is very important to us as outdoor apparel seems very expensive here in the West of Ireland. I have reccommended you several times to my Irish friends - hope they've been using you too! Many thanks for a great service!!… Read Full Review

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★★★★★

“Great jacket love it”

Written on: 16/11/2015 by RyannBurke66 (1 review written)

Great jacket love it… Read Full Review

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★★★★★

“Great quick service at really good price”

Written on: 15/11/2015 by Knta (1 review written)

Quick service, easy to use and reasonably priced. Website and delivery service could not be any simpler. Well done go outdoors… Read Full Review

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★★★★★

“Customer Service at its best!”

Written on: 14/11/2015 by Landyn366 (1 review written)

From the minute we were greeted at the door at the Basingstoke store by an employee handing out leaflets, we felt this was a place where customers were really high priority. Nothing was too much trouble as we moved around the shop and asked for help with various things. Every assistant was knowledgeable and went out of their way to help and make sure we had everything we needed. Great range of products in all price ranges. My only tiny criticism would be the process of getting the discount card… Read Full Review

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★★★★★

“the best shop for outdoor clothing in the UK.”

Written on: 14/11/2015 by JaylenCrawford116 (1 review written)

The staff in clydebank are brilliant very helpfull all the time nothing is ever a problem and always very friendly… Read Full Review

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★★★★☆

“Quality Product”

Written on: 13/11/2015 by RMP1 (1 review written)

This item is excellent value. It is very well made, extremely warm and comes in an attractive colour. Highly recommended!… Read Full Review

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★★★★★

“Merrell walking shoes”

Written on: 13/11/2015 by Boyle405 (1 review written)

My current Merrell walking shoes from Go Outdoors were beginning to look a little tired as I have worn them practically every day for several years Although I normally take a UK size 11 I remembered that I had to go to a UK size 12 to get a comfortable fit at Go Outdoors before. When the new ones were delivered on time I found they are a perfect fit and I am well pleased with everything regarding the purchse… Read Full Review

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★★★★★

“Excellent down jacket.”

Written on: 12/11/2015 by fnWright246 (1 review written)

Good fit. Good price. No colour choice but I like the slate colour… Read Full Review

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★★★★★

“great prices, great service”

Written on: 12/11/2015 by Ashby243 (1 review written)

The site is easy to navigate and items are clearly described.Everything I ordered was of good quality… Read Full Review

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★★★★☆

“Good Jacket”

Written on: 11/11/2015 by TrevinMiller302 (1 review written)

Love this jacket, Lovely colouring and extremely light. Warm too. Cuffs are tight around your wrist. The only issue is the zip catches your chin when fully done up and is really annoying. Any tips to reverse this would be a big help?… Read Full Review

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★★★★☆

“Good product at a competitve price”

Written on: 11/11/2015 by Rooneyga63 (1 review written)

The garments were well made, comfortable to wear and appear to be value for money… Read Full Review

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★★★★★

“Great review for a great shop!”

Written on: 10/11/2015 by Egluzhiene (1 review written)

I have purchased a winter jacket for myself and I was very pleased with the delivery time and even more with the quality of the jacket itself. I was amazed how such a thin jacket could keep me so warm. It was definitely worth the price. The layout of the buying page of the store was easy to navigate and understand. All in all, I do not have anything negative to add to this review, because I was satisfied with all the services. I would definitely recommend this store to my friend… Read Full Review

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★★★★★

“Excellent online service”

Written on: 10/11/2015 by Meadowt119 (1 review written)

Product arrived in excellent condition just as it appeared online. The delivery fate was as suggested when I ordered… Read Full Review

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★★★★★

“Great Garment”

Written on: 10/11/2015 by Lauraj282 (1 review written)

Ordered this for hillwalking as its lightweight and takes very little space when compressed in its own included compressing bag. Only worn it twice so far and it's warmth and waterproof abilities were tested with wind and lashing rain. Kept me warm and dry with no leakage. It dried very quickly after use and doesn't appear to have leaked any of the down filling as some similar products do. Overall I am very happy with its quality and value for money. I would recommend it to anyone… Read Full Review

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★★★★☆

“Excellent Service”

Written on: 09/11/2015

The products and service I received was without doubt the best for a long time… Read Full Review

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★★★★☆

“North Ridge down jacket”

Written on: 08/11/2015 by cathbgriffiths (1 review written)

Jacket seems fine, but I'll be able to be more accurate in a few weeks time after extended use. Service from Go Outdoors was good - product description could have been a bit more detailed to include weight and back length if jacket… Read Full Review

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